excellent wifi

wifi signal very weak

my room was better than the picture, and the tv and wifi worked well.

bar area is non-existent

access to the gym was scheduled to ensure that you were not in contact with others

helpful staff. clean room. modern facility. solid breakfast.

breakfast was satisfying that provided a great start to the day

very clean, friendly staff, fantastic breakfast.

good hotel facilities such as swimming pool, gym and self service laundry

enjoyed the free wifi and delicious complementary breakfast

the pool and hottub were a hit

views over sf. pool area and gym

the pool and the gym are small.

free wifi very good

the dining staff could not of been more helpful and patient with our group which included four kids (two teenagers and two toddlers

was excellent clean friendly staff and they have sign up hours for the pool so only o e family at a time with covid makes it a great worry free relief

free parking included in price. friendly staff!

easy access, parking is close , elevators are close to entrance with no long waits

comfortable bed wifi ample towels

wifi worked well

wifi is unreliable and slow

room price with no complimentary water, wifi and parking

slow wifi not as big breakfast buffet as expected

new, clean, quiet, safe, great breakfast

location, cleanliness and good breakfast, hot coffee, friendly staff

great bar in the hotel

breakfast needs to have better options such as a variety of fresh fruits:bananas, apples and

and our little dog - they gave us dog treats and poop bags as we checked in (note there is a $50 pet fee and $60 valet fee which seems to be typical for this neighborhood)

my room (king suite) was equipped with a full kitchen including a full size of refrigerator and the king bed was firm and very comfortable

excellent gym which everyone could use freely

good size room with kitchen facilities, good breakfast.

from the seating area to the kitchen

spacious room and all kitchen needs

paid for early check in and they had the room ready. breakfast was decent.

early check in. friendly receptionist (girl).

no breakfast due to coronavirus

breakfast was great; however, the basement we had to go to have breakfast was a pain to get to

breakfast

breakfast and comfortable beds

near transit, hot breakfast, comfortable bed.

great location, great breakfast, fridge, micro & gym & ac, a+ (cel reception bad)the place doesn't seem old & looks good but definitely needs deep

nice gym equipment

helped me with early check in

knowledge of bar staff. didn’t know which beers were weaker because “i don’t drink beer”

room and fitness center.

there's a fitness room and a pool which is pretty good

i wish there was a restaurant or bar but it was very nice

desk staff and late night bar and restaurant staff were excellent

the only thing we didn't like was that breakfast ended too early.

interior, julia morgan architecture, gorgeous internal swimming pool, courteous staff, delicious breakfast, dinner specials, the sound music being played on the steinway piano in the library, easy

breakfast was good (pastries especially), but otherwise fairly ordinary

and the swimming pool was fantastic

desk all were friendly and helpful server in the wine bar great attitude and helpful

it was difficult to get in the wifi

no restaurant operations no in room dining service no housekeeping turn down service poor wifi

wifi login was very difficult and took many tries

wifi was down the first day and the shower gel and shampoo and conditioner pumps were broken

the wifi signal and website

the laundry facilities

the roof top bar was very good. very good food and friendly helpful service.

room has a well equiped kitchen, coffee and tea

breakfast was very good

there is a bar above #1128, but the manager had no notice of planned activity at that time

maybe a bit more variety for the breakfast would be good.

not enought breakfast choices

i forgot about the breakfast. the housekeeper, rosa, was very helpful.

i would not count on their breakfast offerings

breakfast was a little weak

free breakfast friendly staff

the breakfast not good only waffles ,bread ,coffee and juice need more foods

the only thing was breakfast close to early at 9:00am. could be better. if it closes by 10:00am

breakfast was a bonus

it’s free breakfast, swimming pool, gym and the front desk is nice

room, decent bathroom polite service staff was located close to where i needed to be i got an early check in which was great would stay there again if

staff a bit lost at times and gym very basic

there is a cute little gym area and i liked the offerings at the attached cafe

too few parking spaces. no gym open yet

gym had free weights and not just machines

the gym was very small, but i didn't come to work out.

i lied it because of the laundry room

the charge of laundry is fair ($4)

around the corner was a super nifty dive bar saloon with glorious wall art and they had xena warrior princess playing in the background and

they do have free continental breakfast

the bed,to hard the shower ni bar handles for safety

has only one thing going for it - location - next to jack london square - where there is a great bar / eatery attached to a bowling alley

breakfast attendee attitude was bad

the bar service could have been faster, but it was unusually busy for a wednesday.

laundry room was tiny and they had run out of detergent.

laundry machine was broken, and there were only one washing machine and one dryer

i didn't get a room with a view of the marina i got a view of the parking lot, my early check in was like

we reserved handicap room and needed early check in

fresh hot breakfast

nothing really, maybe a better breakfast selection than just the usual continental style.

no gym

the continental breakfast should have offered more variety and choices of food and beverages.

finally,- a good laundry facility which we used a couple of times (super convenient but $10/load)

that weren’t snug on bed), filthy carpet in stairwells, broken/poorly functioning equipment in laundry

love the kitchenette and the fact that there was a lil dining table and desk

there wasn’t a laundry room in my building.

that there's no laundry room at the other buildingud83eudd2bud83dude43

no kitchen or sitting area in room

my room was above the laundry room way way back

op laundry machines with no way to get change on premises didn't make sense

very clean. location. staff were great. free laundry.

the bar that locks the door needs grease or something

the breakfast is normal and routine, could have add more gym equipment

the pool was sadly closed because of the pandemic

used the shuttle bus down to the ferry day one then struggled to phone hotel (due to my phone) they still

free breakfast and shuttle to jack london square

nice staff. easy parking. free wifi.

clean, recently freshened up rooms wifi was good.

free wifi

od signal), and a restaurant right out front along with several other food choices just

wifi was weak and thinness of walls. not paticularly clean. coffee maker was filthy.

property clean, there’s a swimming pool, laundry facility, complimentary breakfast

my room was right in front of the pool and kids were in there 7am until after 10pm

it was comfortable and has a fitness room as well as included breakfast.

the area is beautiful, nice to relax either at the pool or on the benches overlooking the harbor

very comfortable. very accommodating with kids. breakfast great.

early check in

heated pool

jacuzzi pool should work like the photos

the swimming pool was out of order.

i have done plumbing work in swimming pool equipment rooms with nowhere near

wifi did not work

the wifi was horrible.

good parking and wifi

spa room out of order

clean, comfortable, lots of space. and a nice complimentary breakfast. and, a great spa tub.

good location, clean room.there was laundry facility.

has a simple pool that the kids would love

they provided a flyer at check-in with the wifi password, breakfast and pool times without having to ask

but not only that, a one-bedroom apartment you have a full kitchen a full bathroom plenty of storage place a nice bedroom

our room faced water and my kids fed the ducks

parking was outside the door

security cameras in the parking

refrigerator and microwave in room and parking right in front

was suppose to have free internet but there was no password in the room to even let you enter the wifi

were many mosquitoes in some areas of the property, the wifi didn t work for my laptop and the blanket was too

wifi was quite slow, and finally having a hot water kettle would have been nice to make your own

the time information of wifi.. the soda machine did not give me the money or the product...

the wifi was very naughty, showing up when not in use

no breakfast. received room requested on first floor near office.

breakfast needed to open up @ what i thought they told me @ 6:30 on a saturday am, instead of a

continental breakfast was available daily from 7 to 10 a

breakfast could use some fruit.

the breakfast was ok the coffee was excellent

gym is offsite, at the ymca next door and closes relatively early

coffee bar and food choices could have been better

were no savory options for breakfast, my wife is hypoglycemic and couldn’t eat any of what was served for breakfast

 every morning started well with a complimentary continental breakfast featuring fresh pastries, fruit, coffee and juice

the breakfast was amazing

i expected to have access to free wifi but that wasn't the case

when i asked what were those fees the answer was : urban fee is for the amenities: 'free' wifi ,' free' gym, 'free&

nightly urban oasis fee of $25 usd didn t seem fair for the value of wifi and access to the ymca embarcardero

excellent location, great staff. clean, well presented hotel. sufficient wifi.

higher bandwidth wifi for a hotel that seems keen on business

everything i just didn't use the wifi

the wifi was a bit slow.

the wifi connection was weak and constantly dropped.

location. beautiful hotel. free wifi.

wifi was very bad and construction work was done in the next room causing quite a bit of noise.

the wifi was fast and strong for all my virtual meeting and emailing needs

wifi wasn t the best, but not bad

is amazing, services

wish the phone would connect to the wifi better for tv hah, but couldn t complain too

wifi was a little bad. disconnected quite frequently.

staff and complimentary breakfast was amazing

we walked 1 block with 2 kids

you happen to get a room on the 11th floor, take note that the rooftop bar and restaurant is the next floor up

excellent gym

i had four kids with me an we all slept very comfortably, breakfast satisfied the kids and that's rare

the wifi was not up and running

wifi - the speed is awesome for work to be

- one of the best hotel gyms i've ever seen - good wifi - functional room - easy check in/out

wifi was annoying as it required me to relink every 24h and often times on my iphone the relink

wifi was not working properly but the hotel did take action to have someone assist us and

laundry on suite, good location, many restaurants to choose from

there are also laundry facilities that i used which reduced the amount of clothes i needed to pack for the trip

also they had a laundry facility and the price is reasonable

it's a mix or the laundry detergent, the cleaning solutions and what i'm guessing is some sort of deodorizer

laundry and bag storage facilities

excellent service even early check in beautiful suite and rooms

true to the area and it’s unique charm and the staff were super kind and accommodating for an early check in

also, there is a daycare right next door so you wake up to the sound of little kids

elevator (old, the door is not safe for kids)

the allowed me to park my big truck in their temporary parking overnight, since i arrived

even the charming sight and sounds of the little kids playing in their outside day care center's playground visible from outside my 3rd floor room

building and while our windows were overlooking a gorgeous view of the bay bridge, the screaming kids are a million times worse than the traffic on broadway

golden gate bridge ud83cudf09 i would definitely recommend this hotel to everyone, they have a bar inside this hotel and just at the side of hotel there’s a lovely irish bar ☘️ and

need for keys (was useful since many of us arrived at different times), literally connected to a bar (couldn’t hear anything from our

it's a bit noisy from the bar below but it is a central location in the theatre district so not surprising

location, friendly staff, a bar in the back, small but adequate rooms size

is an irish bar nearby that plays music so loud the walls shake

the roof terrace felt a little underused. maybe it would be nice if there was a bar area?

no bar to relax in

no mini bar either

the gym is tiny and only allows for cardio. a detachable showerhead would have been nice too.

gym was limited to a few cardio machines

offered luggage storage for early arrival and late check out

the only thing i didn't like is that the place doesn't have a gym or any other facilities.

being agreeable to a room change and having a late check out available (for a fee) handy to public transport

which i thought they mjst have great sound proofing, except i was trying to put the kids to sleep and the sound of the lift was disturbing them every time

that we couldnt use the bar or gym and restaurant due to construction.

location, clean, nice staff, great sheets, super gym

they advertised a gym in the hotel and room service availability but was told that they did not have these things

the little extras-the grab and go breakfast, the refillable water bottle, that they have a gym in sf, the voucher for a snack from their convenience section, the wine hour, the fortune

room size is pretty small with no facilities except the room, gym or anything which is typical for a 4-star hotel

rooms are very small, as is the gym

happy hour and breakfast was great

lovely large enclosed courtyard with seating areas to relax and kids to

the kids loved the games room and the funky outdoor area

of the courtyard and hotel amenities were closed (gym, bar, food truck)

within walking distance to everything around fishermans wharf, great games room, nice and cosy gym facilities, friendly staff

kids area within the hotel. proximity with pier. easy access by car.

wifi didn t work in the morning and wasn t fixed few hours

wifi, patch at best, would have made remote working difficult, however mobile internet was fine.

the wifi signal was poor in my room.

the room was big, the bed was comfy, the view was great, the wifi was strong, and there was no noise

bed, quiet 8th floor room, hot shower and good wifi, coffee/tea/microwave available in lobby; coffee & fridge

laundry services were good and private showers were nice

a laundry room with washer ($1,75) and dryer ($1,50), and a baggage storage available after check out

there is also a laundry room with an iron available

laundry inside the building sink in the rooms just in front of chinese district entrance starbucks

patty at the desk was super helpful and sorted out an early check in for me, booked me a taxi fir the airport and held onto my luggage until i had to

laundry room also available

we liked the location and the small kitchen cup.

limited kitchen and laundry an added

there’s coin laundry downstairs

they have a cute little kitchen on the mezzanine, where you can make your own coffee, breakfast etc, and a room with a

wifi didn't work in the room, had to pay for it. wifi only complimentary in the lobby.

wifi was good in the lobby but low-powered in the room, necessitating the rather expensive daily

no free wifi in the bedroom which is poor for a good hotel. good wifi in reception.

from the location, to the amenities, to the room, breakfast, wifi

great location, lovely staff, quick wifi, nice pool, amazing breakfast choice

the location and free parking was extremely convenient since we were travelling with kids and exploring sf from this point was very easy

kids loved everything about this location as well as ourselves

my wife and kids, 11 and 9yrs, were happy with staying there

allowed us a late check out without hesitation or charge

were thin and can hear kids in next room also heard lots of footsteps in from the penthouse in room above

i get the dj in the bar - but a way to get there without going by him would be nice

breakfast was not very good.

equinox gym is located on the 4th floor , hotel guests have free acsess to the

fantastic hotel loved the gym with pool at equinox very nice to start the day with this facility

excellent location and service great gym downstairs

location staff was super friendly early check in was possible

gio in the restaurant bar downstairs was excellent

all the little things provided like tea, coffee, laundry facilities, wifi made a real difference

of staff, coffee and tea available all day, laundry facilities, wifi was working well, the retro style of the place, and its location

i really liked the beverage bar it was a very nice feature.

great food & drinks at the rooftop bar, and the hotel gives you a $30 credit for the rooftop bar each day due to some tax fee you have

great mini bar - comfortable bed - rooftop bar - everything you need for a perfect night in

early check in and late check out it was perfect roof top was beautiful scene from the room was

lovely restaurant and roof lounge on the top floor with a beautiful bar at the lobby level

everything was great. very pleased w/staff, restaurant, bar & valet.

wifi was extremely limited. parking was extremely over priced. for the cost of the hot

wifi is not consistently working.

limited wifi

wifi set up

comfortable bed hotel location free wifi room

do understand that due to covid, the restaurant and bar must stay closed, but those were two ammenities that i was looking forward to experience and i

decor, lovely products in the room, good lighting, great bar area and menu

you have mobility issues you won’t have any problems i’ve noticed the hotel had a super cool bar on floor 2 (where coffee was in the morning

the bar and restaurant on site was closed however at reception in the mornings was free coffee and in

bar / lounge upstairs had a very cool vibe