friendly housekeeping and breakfast staff

excellent quality, very comfortable, breakfast included !:)

the breakfast not good only waffles ,bread ,coffee and juice need more foods

fantastic value including breakfast

breakfast provided was convenient and a good eating environment

too many kids running around and super loud at the pool area

we ordered drinks and after 15 min had to go up to the bar to ask that we get our drinks

were nice, room was nice, gym was clean

my kids really enjoy the indoor pool. i have no complaints...so far we are all satisfied!!

kind of like a resort feel, without tons of kids

room, decent bathroom polite service staff was located close to where i needed to be i got an early check in which was great would stay there again if

breakfast was a little weak

maybe a bit more variety for the breakfast would be good.

clean room, no bugs , great breakfast opportunities.

clean, recently renovated, good network speed and with some breakfast on offer.

would have liked raisan bran for breakfast

i lied it because of the laundry room

the charge of laundry is fair ($4)

the wifi signal and website

wifi login was very difficult and took many tries

need better wifi signal/connection

the wifi seemed a bit slow, but otherwise we loved the stay.

the wifi worked, average for a hotel

location, gym

oatmeal bar had nice selection of toppings, and nice to have oat milk

room was a perfect size for a family of three and the breakfast was

location, breakfast, gym, room size

breakfast was very good

lovely historical building, great location, very nice breakfast.

the bar and restaurant are excellent and easy to access

breakfast was great! rooms and beds are comfortable. staff is very friendly and helpful.

room was on the small side, but still more than adequate, the complimentary breakfast was the best i've experienced, and the location was perfect

breakfast was really bad and doesn't fit to such a great place

spacious suite with an equipped kitchen, pool with long hours

the pool and hottub were a hit

exercise bike in gym was ancient, didn’t work properly and needs replacement.

the bar wasnt open for the two nights i was there but nbd

enjoy my stay, kitchen personal and check in staff were wonderful. definitely will come back

free wifi very good

convenient to freeway, shops and restaurants and free parking

would be nice if the bar opened a couple of hours earlier

the room was comfortable with daily room service

easy access, parking is close , elevators are close to entrance with no long waits

wifi worked well

wifi is unreliable and slow

they also charge extra for wifi

room price with no complimentary water, wifi and parking

comfortable bed wifi ample towels

no gym

the location, decor, the bar attached, the room was comfortable

tiny gym

proximity to campus. tidy rooms. hotel bar had great drinks excellent food

gym was very lacking. rooms were quite small. 

the gym needed to be cleaned—treadmills were really dirty

front office and bar staff were very friendly

size of room, cleanliness, gym, lobby and buffet style breakfast.

very clean, friendly staff, fantastic breakfast.

breakfast was satisfying that provided a great start to the day

wifi signal very weak

my room was better than the picture, and the tv and wifi worked well.

excellent wifi

the breakfast is simple and consistent

continental breakfast was available daily from 7 to 10 a

hotel has levels & for whatever reason the either but ppl with kids in the upper ones or that's the

extremely clean ! very nice room and nice continental breakfast

breakfast could use some fruit.

great bar in the hotel

clean, friendly staff, great breakfast

breakfast times and location ect

new hotel with great rooms and a lovely little bar area for snacks/drinks in the evening

the breakfast was decent and check out is a 12pm

our room was spacious with a nice sitting area and a full kitchen

the gym had everything we needed for a quick workout

the kitchen was such a phenomenal bonus and the complimentary breakfast was very nice as well

the breakfast was very good. lots of variety.

the breakfast. all the food was dull & dry. i ended up just eating cereal.

decent breakfast included

fitness center was terribly small with just three machines

early check in. friendly receptionist (girl).

paid for early check in and they had the room ready. breakfast was decent.

staff was alright. it had a fitness center.

the breakfast and the comfy bed

no breakfast option

gym…clean room….quiet…friendly staff…

welcoming staff, great breakfast clean room and gym and location that is close to bart.

nice gym equipment

desk staff and late night bar and restaurant staff were excellent

knowledge of bar staff. didn’t know which beers were weaker because “i don’t drink beer”

there's a fitness room and a pool which is pretty good

i wish there was a restaurant or bar but it was very nice

room and fitness center.

lousy bag breakfast

breakfast...no eggs.

good price breakfast was good friendly

though we did not try there breakfast everything was great the parking feel safe and the locations just great

the bed,to hard the shower ni bar handles for safety

staff was kind and courteous, the room was clean and even though we did not end up checking in early they had approved an early check in

fresh hot breakfast

the gym was clean and well maintained

no gym

also used the guest laundry which was great

no breakfast or coffee due to covid 19 precautions

they had a laundry facility that was open 24 hours.

pet friendly,the winnin swimming pool,the bbq area,social evening,kitchenette,good space, i wish they have since good deal package

outdoor terrace and pool

hotel has wonderful amenities (pool, hot tub, bbq, patio workout room, etc) and is in a wonderful location along a walking path

the pool

breakfast was ok yet could be improved

laundry was broken vedding machain take your money not giving u any thing or the wrong

the property needs painting and the laundry room is raggedy

noisy at night dirty rooms laundry room not working breakfast the same every morning

renovation with some noise and no pool or laundry, due to the restoration

my room was above the laundry room way way back

op laundry machines with no way to get change on premises didn't make sense

very clean. location. staff were great. free laundry.

free wifi

nice staff. easy parking. free wifi.

free wifi

clean, recently freshened up rooms wifi was good.

stayed there specifically for the location and the free wifi

location opposite the water, nice pool and hot tub

i will definitely stay here every time i’m in the bay area definitely recommend and even the breakfast was

a hotel in oakland to avoid uber sf prices and to have swimming pool (heated - luxurious in february

room,pier, hotel bar/pool,staff, location(embarcadero cove)

though in oakland and with swimming pool, price was still a little eye watering, but this was our end of trip treat before long flight

gym facility was clean and exceeded expectations!

went to casino and couldn't get in because i had a backpack, not posted anywhere including casino

it's very clean and the breakfast is very very good

close to the casino

the gym was very tiny with just one bench and two treadmills

and also breakfast time can be delay till 11:45 a

great breakfast, self laundry option

fitness center was sub-par

breakfast, attractive and open lobby, fair room price, view of the estuary, fantastic swimming pool, great dinner in the lounge

property clean, there’s a swimming pool, laundry facility, complimentary breakfast

heated pool

she was very helpful with getting us both a early check in and a late check out

size of the pool

want the pool to be a hot tub and not a unheated swimming pool

jacuzzi pool should work like the photos

good parking and wifi

wifi did not work

the wifi was horrible.

spa room out of order

i loved you had a gym

secondly, you need to pay if you want high speed wifi, didn t realise hotels did that anymore

he told me nothing about the hotel-wifi, check out time, fitness options, etc

excellent location, great staff. clean, well presented hotel. sufficient wifi.

when i asked what were those fees the answer was : urban fee is for the amenities: 'free' wifi ,' free' gym, 'free&

they only things the receptionist could tell me it covered was wifi and coffee from lobby

were given early check in after a very long delayed flight from hawaii

the swimming pool , jacuzzi and gym was next door at ymca

gym is offsite, at the ymca next door and closes relatively early

bar or restaurant

clean and tidy. great water pressure in showers. lovely staff. late check out

the wifi was a bit slow.

the free wifi needed registration

everything i just didn't use the wifi

location. beautiful hotel. free wifi.

the wifi connection was weak and constantly dropped.

wifi was awesome

the wifi was fast and strong for all my virtual meeting and emailing needs

afternoon to monday early in the morning, room size, staff, complimentary coffee and water, tv, wifi

wifi was a little bad. disconnected quite frequently.

free wifi

nice leisure area for guests and a wire well-equipped gym

love the game room and courtyard, kids wanted to spend all our free time there

there’s a gym also included but i’m here one night i don’t want a gym - they could charge as you use

kids area within the hotel. proximity with pier. easy access by car.

very good location we ask for a early check in and the staff help right away

the location was great for my kids.

allowed us a late check out without hesitation or charge

we will be back with the kids next time

mind , since we were just steps away from everything , it can get really loud , luckily for my kids there heavy sleepers

kids loved everything about this location as well as ourselves

wifi was good in the lobby but low-powered in the room, necessitating the rather expensive daily

great location, lovely staff, quick wifi, nice pool, amazing breakfast choice

from the location, to the amenities, to the room, breakfast, wifi

wifi didn't work in the room, had to pay for it. wifi only complimentary in the lobby.

great location, 12pm check out, reliable wifi, plenty of space in the room.

it was easy to find, easy to check in and out. bed was comfortable. had a whole kitchen!

no hot food for breakfast

i didnt have breakfast. the location was nice i enjoyed my stay.

having a kitchen was a big plus for me

staff thinks it’s okay to try to come into guest rooms at 10am when they are scheduled for a late checkout is beyond me, as this happened to me on more than one stay at this hotel

the rooms are super clean and quite comfortable. the wifi was pretty good.

limited wifi

wifi set up

i needed secure wifi to work and was given the

wifi was extremely limited. parking was extremely over priced. for the cost of the hot

swimming pool is disgusting

was very loud kids playing door bell ditch at night

location, did not feel family friendly, caught a man watching porn in the hot tub while my kids were in the pool, despicable

evacuated myself and my kids at 7am, then it went off 2 more times

we could hear the kids playing until 11:00 at night beside our room

laundry and bag storage facilities

there are also laundry facilities that i used which reduced the amount of clothes i needed to pack for the trip

they have a laundry room which is so handy and there are lots of restaurants and bars around

it's a mix or the laundry detergent, the cleaning solutions and what i'm guessing is some sort of deodorizer

laundry on suite, good location, many restaurants to choose from

little extras like twizzlers and other candy at the beverage bar in the afternoon, biscoff cookies in the morning, small boxes of raisins and mints in the room

location, original architecture, restaurant, and bar attached

surroundings offer coin laundry services, restaurants, and convenience stores

convenient laundry which was inexpensive

bar downstairs was fun

true to the area and it’s unique charm and the staff were super kind and accommodating for an early check in

excellent service even early check in beautiful suite and rooms

the allowed me to park my big truck in their temporary parking overnight, since i arrived

elevator (old, the door is not safe for kids)

even the charming sight and sounds of the little kids playing in their outside day care center's playground visible from outside my 3rd floor room

also, there is a daycare right next door so you wake up to the sound of little kids

building and while our windows were overlooking a gorgeous view of the bay bridge, the screaming kids are a million times worse than the traffic on broadway

got bottles of water, we did not get any and realized after a few days water filter in the hotel gym didn't work, getting a bottled water from the store is difficult if you don't have a car

had a great stay with our 3 kids

security: need room key to access elevator, “gym

room big enough to stay with 2 adults and 2 kids

no pool no laundry ect

wifi was so bad that i had to use my hotspot, and the chrome cast didn't work

i was hoping the breakfast came with the stay also was not told of wifi password

poor wifi

find information about wifi or parking rules

internet wifi was difficult to use

access to gym, 24/7 reception, the heavy locked access door at the front for extra security.

no dedicated bar for after dinner drinking

breakfast was excellent but not cheap and we had to pay $50/day for my 2 kids !!!

there should be a shower for guests who ise the gym before they are able to check in

bar had happy hour serving interesting drinks

$30 urban fee is basically for breakfast each day, i never used the gym

location, clean, free laundry and classy

clean and spacious, comfy beds, great front desk service (when no queues), nice add ons to keep kids

guest laundry on level 3 with 2 large washers, 2 large dryers ( both modern with loads of cycle options)

free use of the communal laundry with detergent and drying sheets available for all

not good with kids who are trying to sleep

we got a room with an extra room, where the kids stayed, and this gave me and my husband some space to wind down with drinks after kids went to

fruit bowl at reception in morning also a help with kids

the king room was spacey and included a table which was great for meals with the kids

gave us a 3 hour early check in

everything was great. lots of fun things for kids to do.

self-laundry facilities

lots of things to do at hotel (pool tables, video games) free bikes for guests to

the gym was clean and simple but all you need when travelling

perfect location! clean, fun, great pool, lovely staff. it was an awesome stay!

very comfortable for a family of 5 (2 adults+ 3 kids 10,12,15)

laundry room being available is also

great having a guest laundry and breakfast cafe on site

nice helpful staff. modern furnishing. laundry and gym facilities.

gym, laundry room, location and comfortable beds.

y for room or go to lobby for free

the price of the wifi too pricy. it should have been free for the price charged for a room.

had to pay for parking. also would had to pay for wifi if i was not s marriott reward member

no free wifi in the rooms

for 50+ dollars a day, perhaps this is good for san francisco though), no free in room wifi

only complaint really is that the wifi didn't quite reach my room, but that's pretty minor all things considered

parking was first rate, tv wifi microwave and refrigerator were great as was the heating/cooling system

wifi connection was not great

wifi didn't work.

view and wifi were bad.

offered luggage storage for early arrival and late check out

location, friendly staff, a bar in the back, small but adequate rooms size

staff were excellent got early check in

need for keys (was useful since many of us arrived at different times), literally connected to a bar (couldn’t hear anything from our

second floor is really noisy due to the bar being right below it

great hotel in a great location. plus the associated bar is excellent also

the gym is not really a gym, it's just a room with 3 machines.

irish bank bar right across the street is fun, lively and perfect

location, communication with staff, additional services (laundry, breakfast)

and no hot choco pods for kids, only coffee pods

is a small hotel so facilities are limited (no bar, dining room for breakfast only and very small gym)

location and cleanliness modern. price and no pet fee were huge great deal.

very limited breakfast options. small gym. somewhat expensive.

clean rooms, though on the smaller side, nice little happy hour, accommodated an early check in for a birthday, and last but not least—exceptional staff

breakfast room to small

they advertised a gym in the hotel and room service availability but was told that they did not have these things

we stopped to buy supplies at the local trader joes to cook breakfast/dinner in the kitchen, which was very well stocked with pots/pans/dishes

the location was great. appreciated a laundry room in the facility.

kitchen had everything we needed for cooking

my kids loved it there

kids pull out bed was not very good. the mattress was not nice to sleep on.