no breakfast or coffee due to covid 19 precautions

also used the guest laundry which was great

also a small but nice gym with great views

the gym was clean and well maintained

breakfast

breakfast good my kids love it housekeepers are friendly

they do have free continental breakfast

good place to eat nearby barbecue place behind hotel is awesome nice little dive bar opposite side and jack london square

has only one thing going for it - location - next to jack london square - where there is a great bar / eatery attached to a bowling alley

breakfast...no eggs.

wifi was weak and thinness of walls. not paticularly clean. coffee maker was filthy.

nice staff. easy parking. free wifi.

od signal), and a restaurant right out front along with several other food choices just

free wifi

clean, recently freshened up rooms wifi was good.

my room was above the laundry room way way back

op laundry machines with no way to get change on premises didn't make sense

very clean. location. staff were great. free laundry.

wifi did not work

the wifi was horrible.

good parking and wifi

parking lot was small

, we knew there was no pool, but there was no other place to gather with friends on the site

desk staff and late night bar and restaurant staff were excellent

room and fitness center.

there's a fitness room and a pool which is pretty good

knowledge of bar staff. didn’t know which beers were weaker because “i don’t drink beer”

i wish there was a restaurant or bar but it was very nice

their breakfast!

breakfast and comfortable beds

welcoming staff, great breakfast clean room and gym and location that is close to bart.

near transit, hot breakfast, comfortable bed.

it was updated. the hotel room was clean.i appreciate the breakfast also.

and tell my family and friends about my wonderful experience here and must i not forget the great breakfast you cook and serve yourself all around great stay i found my home away from home

the breakfast was wonderful

breakfast

staff was alright. it had a fitness center.

nice breakfast

that weren’t snug on bed), filthy carpet in stairwells, broken/poorly functioning equipment in laundry

love the kitchenette and the fact that there was a lil dining table and desk

pet friendly,the winnin swimming pool,the bbq area,social evening,kitchenette,good space, i wish they have since good deal package

there wasn’t a laundry room in my building.

pool, spa, social area. harbour side.

the kitchen in the room and also the breakfast!

the free breakfast was the best i have ever had at a hotel

we enjoyed breakfast and enjoyed our stay

we had a large room with a pull out couch and kitchen

staff were nice and helpful, the hotel was super clean, the breakfast was really good

the breakfast was great, and the room was very clean

the breakfast was decent and check out is a 12pm

and our little dog - they gave us dog treats and poop bags as we checked in (note there is a $50 pet fee and $60 valet fee which seems to be typical for this neighborhood)

great bar in the hotel

new, clean, quiet, safe, great breakfast

liked shuttle service to and from bart

unfortunately i had to leave before breakfast was served.

was clean very roomy the amenities were great had a nice view of water gym was perfect for my needs breakfast was

room, breakfast was wonderful, view was amazing

shuttle service

the lake in the back is nice. breakfast is good. rooms are quite small if you are with kids.

laundry was on the opposite end of hotel and small washers

the front desk is welcoming and the breakfast is always fresh, and the dining area also clean and sanitized

the hospitality of the staff. made my kids trip even more fun!

the also had a bar with dinner and dessert, which was a plus

the swimming pool was out of order.

you had the option of requesting early check in or late check out and receive confirmation in real

heated pool

she was very helpful with getting us both a early check in and a late check out

want the pool to be a hot tub and not a unheated swimming pool

the kitchenette and showers

our room faced water and my kids fed the ducks

room was very big with a kitchen, living, and separate bedroom

excellent location with swimming pool and pleasant outdoors for eating breakfast and snacks and friends and family could join us

breakfast could be better

wifi signal very weak

my room was better than the picture, and the tv and wifi worked well.

excellent wifi

need coffee/tea station and bar 24 hrs

was 20 minutes l ate for our complimentary breakfast but the staff was so nice they still made us our delicious

breakfast exceeded our expectations

clean spacious good breakfast

very clean, friendly staff, fantastic breakfast.

were many mosquitoes in some areas of the property, the wifi didn t work for my laptop and the blanket was too

ich we relied on to plan our day)

wifi didn t work - maybe the verizon outage

the time information of wifi.. the soda machine did not give me the money or the product...

wifi was good for watching netflix

free wifi very good

the swimming pool was too small.

kids liked that they had popcorn freshly made for all guests to enjoy

the location was good, as well as free parking was a big factor in choosing this property.

room service

great pool and jacuzzi

enjoyed the complementary breakfast so much

the pool and the gym are small.

the bar wasnt open for the two nights i was there but nbd

room was comfortable with kitchen and sitting area

comfortable bed wifi ample towels

wifi is unreliable and slow

they also charge extra for wifi

room price with no complimentary water, wifi and parking

wifi worked well

parking was outside the door

security cameras in the parking

refrigerator and microwave in room and parking right in front

breakfast there is a joke, just terrible

very clean kitchen area is well equiped. beds are comfortable and it is really clean.

spacious, very well designed, shades for dark to sleep, sofa living area, comfy bed, kitchen has all we need though not used this time, breakfast decent, nice gym we didn’t use this

priced well with great breakfast & coffee/tea 24 hrs day in lobby

the kitchen, the disposition of the room, excellent design

free breakfast, free wifi, free parking, clean room. nice staff

long check-in line with only one desk clerk, added unexplained parking charges, wifi and ice machine use gated behind asinine phone app membership, high nightly rate for outdated,

the wifi was not very good.

wifi was awful

far as the room itself, beds were very comfortable & room has good wifi

there was hardly anything available for breakfast.

like that there is a kitchen to be used as needed

having a kitchen,

not enough choices at breakfast

i asked for the towels as well she kind of gave a huffy noise and grabbed 3 washcloths from the laundry behind her and handed me them mind you i asked for dry off towel 4 of them but at that

breakfast was great; complimentary drinks, the patio and lounges

breakfast was good (pastries especially), but otherwise fairly ordinary

desk all were friendly and helpful server in the wine bar great attitude and helpful

room was on the small side, but still more than adequate, the complimentary breakfast was the best i've experienced, and the location was perfect

lovely historical building, great location, very nice breakfast.

perfect for business traveler. fast wifi. large room.

i wasn t there long enough to use the wifi

the wifi was spotty

charges for parking and wifi

wifi & tv service weren t good at all, we really couldn t watch tv because it was so slow and

not breakfast. grab and go. no!

the restaurant and bar were also a surprise as it was pretty good for a hotel and the free breakfast was one of the better ones i’ve had

great airport shuttle and exceptional breakfast

would have been nice if there was a hot tub as well as a pool, or bath tubs in the rooms.

bottled water and good continental breakfast

it was difficult to get in the wifi

there are free wifi

the wifi worked, average for a hotel

need better wifi signal/connection

the wifi seemed a bit slow, but otherwise we loved the stay.

the staff were very helpful and friendly, and the bar downstairs was great

tiny gym

no gym

proximity to campus. tidy rooms. hotel bar had great drinks excellent food

gym was very lacking. rooms were quite small. 

free breakfast friendly staff

the only thing was breakfast close to early at 9:00am. could be better. if it closes by 10:00am

fantastic value including breakfast

excellent quality, very comfortable, breakfast included !:)

breakfast was a bonus

wifi not good

is very weak wifi signal in the room

free wifi

very friendly, park and fly, great restaurant and bar there, shuttle bus to and from airport the driver was

no hot breakfast

the gym

great staff , great location, great breakfast…

was able to fit two adults and two kids in there without a problem

i especially enjoyed the kitchen and was able to cook several meals for friends and family during our for night stay

the staff, gym and location

not enought breakfast choices

i forgot about the breakfast. the housekeeper, rosa, was very helpful.

:) there was not much food for breakfast (orange or apple juice from a machine), coffee, no milk

more breakfast items and fresh fruits too

breakfast was a little weak

wifi didn t work in 308.

the bed was big and the wifi works well

the friendliness of staff was good. airport shuttle service free wifi. rooms are spacious.

we had some wifi issues and they were unhelpful to the point of being kind of rude

room was ok. wifi good.

room, decent bathroom polite service staff was located close to where i needed to be i got an early check in which was great would stay there again if

property looks a little less than desirable from the front entrance, but the interior courtyard/ pool area was a lovely unexpected surprise

pool and staff

value for the money, room clean and comfy, big room space, and very nice balcony overseeing the pool

pool not ready and not swimmable

a comfortable stay with nice pool. the indian restaurant next door serves delicious food.

i lied it because of the laundry room

the charge of laundry is fair ($4)

breakfast

we were not able to participate in the breakfast due to an early flight.

the kitchen area , was clean as i could see of it

he seemed homeless but he kinda scared my kids

breakfast provided bags to take items to your room

hotel was clean and the pool was also great

decent gym

i didn't get a room with a view of the marina i got a view of the parking lot, my early check in was like

loved the warmed indoor pool, the hot tub, the access to walking trails, views, cleanliness, the staff & the restaurants

laundry machine was broken, and there were only one washing machine and one dryer

the wifi is strong, i was able to chrome cast my devices to the tv and stream shows

wifi was annoying as it required me to relink every 24h and often times on my iphone the relink

bed, pillow, shower, blackout curtains, wifi streaming apps with my phone to tv, everything was perfect

wifi - the speed is awesome for work to be

- one of the best hotel gyms i've ever seen - good wifi - functional room - easy check in/out

alcatraz pier - clean room + bathroom - good wifi connection - amenities (swimming pool, jacuzzi, gym and classes available next door for free) - free wine tasting - free

 every morning started well with a complimentary continental breakfast featuring fresh pastries, fruit, coffee and juice

they were able to find it in the linen laundry and i could not be more thankful for them

loved the breakfast:great selection of tasty pastry, fresh fruit and juice and very good coffee

hotel didn't have bar or cafe but hotel next door had both

one long line and if you helped your kids get their food you had to go back and wait in line again to get your food

nice clean hotel with a bar at the roof. great breakfast, various choices

excellent gym

the gentleman running the breakfast bar was also very nice and professional

sofa (extra) bed for our kids was not comfortable at all.

excellent location, great staff. clean, well presented hotel. sufficient wifi.

secondly, you need to pay if you want high speed wifi, didn t realise hotels did that anymore

i expected to have access to free wifi but that wasn't the case

they only things the receptionist could tell me it covered was wifi and coffee from lobby

he told me nothing about the hotel-wifi, check out time, fitness options, etc

wifi was very bad and construction work was done in the next room causing quite a bit of noise.

it seems that it charges for that which wifi should be included in the facility

everything i just didn't use the wifi

location. beautiful hotel. free wifi.

the wifi connection was weak and constantly dropped.

wish the phone would connect to the wifi better for tv hah, but couldn t complain too

afternoon to monday early in the morning, room size, staff, complimentary coffee and water, tv, wifi

wifi was whip fast

free wifi

wifi was awesome

good gym facilities, & cafe with good coffee nice rooftop bar no homeless were spotted on my street, so

the included gym also helped us get over our jetlag

lovely restaurant and roof lounge on the top floor with a beautiful bar at the lobby level

check in and late check out it was perfect roof top was beautiful scene from the room was

really friendly staff modern room nice spacious lobby bar to meet friends in

employee we came into contact with was very nice and stayed on the 26th floor was awesome my kids loved it

things went smoothly. everything was easy, which is nice when you are traveling with kids.

the only thing i didn't like is that the place doesn't have a gym or any other facilities.

modern, very comfortable beds, nice gym, nice views from our corner room on the 30th floor.

location, clean, nice staff, great sheets, super gym

my car was vandalism there and didn't have late check out or clean things

being able to park within eyesight of my truck

breakfast was decent

it shares with a gym club and that is what it feels like

restaurant (breakfast) very expensive.

a lobby coffee bar would have been nice

breakfast only oversight mini bar perhaps most expensive i’ve ever encountered

this is my 3rd time staying here, i appreciate the late check out sometimes it’s needed and the fact that they offer you to keep your bags while you

additionally, the laundry area in the basement made my stay even more convenient

close proximity for shopping and eatery and coin operated laundry facility

the laundry in the basement was a lifesaver for us, as we were in the middle of a long trip

it lacks some modern features of cookie cutter corporate chain hotels --no mini bar or coffee maker in the room--but it is impeccably clean, the staff is great and the location is

golden gate bridge ud83cudf09 i would definitely recommend this hotel to everyone, they have a bar inside this hotel and just at the side of hotel there’s a lovely irish bar ☘️ and

need for keys (was useful since many of us arrived at different times), literally connected to a bar (couldn’t hear anything from our

staff were excellent got early check in

only issue was that on one side of the hotel was close to a bar however on the other side hotel was close to the street and on a couple of mornings the street

location, friendly staff, a bar in the back, small but adequate rooms size

we also walked to the exploratorium which is a must if you are with kids

no mini bar either

in was easy, even refunded my early check in fee because both rooms were ready

room and bathroom were spacious and they even gave me one with a peephole for those with kids without me asking

i arrived at 9:30 am and i was able to check in upon arrival with no early check in fee

coffee and breakfast were good to get us going and wine in afternoon was a great bonus!

i noticed that some people had trouble using the toaster in the morning for breakfast, so maybe a useful little handout or visual sign for the buttons might be helpful, esp

comfortable beds, and hotel offers complimentary continental breakfast and happy hour

love that breakfast and happy hour is included

daily $28 resort fee, there is no pool, gym or anything

great location, clean rooms, free wifi, free coffee, no charge for mail packages or printings.

wifi, patch at best, would have made remote working difficult, however mobile internet was fine.

the wifi signal was poor in my room.

the wifi is the fastest i've ever seen

wifi didn t work in the morning and wasn t fixed few hours

they have a laundry room which is so handy and there are lots of restaurants and bars around

laundry on suite, good location, many restaurants to choose from

laundry and bag storage facilities

good on-site laundry

also they had a laundry facility and the price is reasonable

offered luggage storage for early arrival and late check out

we were surprised that this hotel had everything we needed: coin-operated laundry, coffee station with cold and hot water (available 24 hours), vending machines

very clean. provide coffee and laundry. great.

a laundry room with washer ($1,75) and dryer ($1,50), and a baggage storage available after check out

laundry inside the building sink in the rooms just in front of chinese district entrance starbucks

was very clean and had numerous really nice bathrooms and a good laundry room also

the laundry facilities were a bonus

we liked the location and the small kitchen cup.

they have a cute little kitchen on the mezzanine, where you can make your own coffee, breakfast etc, and a room with a

laundry room also available

main problems were that the shared kitchen did not have any bowls or cutlery

nonetheless it's a simple property decent gym and centraly relocated

already a generous check out time of 12 midday, we were able to have a late check out at 1pm, and then store our bags until later

the gym could also be improved with more maintenance and more equipment

no laundry facility

gym needed to be cleaned and stocked with wet wipes to disinfect the equipment