the wifi is strong, i was able to chrome cast my devices to the tv and stream shows

bed, pillow, shower, blackout curtains, wifi streaming apps with my phone to tv, everything was perfect

the wifi was not up and running

wifi was annoying as it required me to relink every 24h and often times on my iphone the relink

wifi was not working properly but the hotel did take action to have someone assist us and

was no microwave in the room so the kids couldn't warm up their food in the room

parking was very expensive, and the gym offered only limited options.

space for breakfast kind of limited, no laundry options

if they can improve their temperature control and avoid allowing gym usage at late night will be great plus

nice clean hotel with a bar at the roof. great breakfast, various choices

being able to park within eyesight of my truck

everything was great. very pleased w/staff, restaurant, bar & valet.

the included gym also helped us get over our jetlag

the room was clean, gym available 24/7

early check in and late check out it was perfect roof top was beautiful scene from the room was

of noise bleed from rooftop bar and no full length mirror

things went smoothly. everything was easy, which is nice when you are traveling with kids.

the only thing i didn't like is that the place doesn't have a gym or any other facilities.

being agreeable to a room change and having a late check out available (for a fee) handy to public transport

that we couldnt use the bar or gym and restaurant due to construction.

gym was phenomenal

the hotel itself and the room was beautiful and clean, with wifi and complimentary breakfast with our room

breakfast area has limited seating and you have to wait some mornings if you wish to take advantage

it was comfortable. it was clean. the breakfast was good.

free breakfast and close parking

too less space for breakfast

it lacks some modern features of cookie cutter corporate chain hotels --no mini bar or coffee maker in the room--but it is impeccably clean, the staff is great and the location is

laundry in a basement is very affordable: $3

really appreciate the early check in from the lovely guy behind the desk (sorry i didn’t get his name) we arrived super

this is my 3rd time staying here, i appreciate the late check out sometimes it’s needed and the fact that they offer you to keep your bags while you

great location, early check in, polite staff.

good bar and restaurant in building—locals and travelers, excellent food and staff

in a convenient spot, good bar attached to it, facilities were excellent for the price

no laundry facility

staff is nice they're just a little pushy on the late check out policy

gym was way too small

breakfast could have been a bit more appropriated for clients coming from the continent in europe

gym very small

rooms were comfortable...breakfast is on the house... early check in was provided

no opening window in the room for fresh air, a/c and heating only very basic gym

of the main things was the security matters at the property , breakfast room was very clean and organized

i wanted free parking and breakfast (even continental) and city center inn & suites had all 4 and the hotel was very clean

breakfast

simple breakfast, but it was much needed and appreciated.

everything and free breakfast

breakfast was not sufficient (more like snacks).

great room with a great view - delicious breakfast -central

breakfast only oversight mini bar perhaps most expensive i’ve ever encountered

very good restaurant and bar. excellent gym facilities. comfortable room.

equinox gym is located on the 4th floor , hotel guests have free acsess to the

breakfast in the restaurant excellent and fast

the room is very clean with a little design hotel touch, there's a great play space for kids and adults both that i discovered only at the checkout, all the basic needs for a family to

very nice atmosphere with the loft upstairs, bar tenders were excellent

would have loved the bar to be open later

location, wonderful staff and a great bar and restaurant on site

good gym, excellent reception service, if you are espresso lover you will find great illy espresso maker

great location gym and pool, great staff.

good security measurements, had a storage room for free for luggages for early check in and early check out

to really eat other than the restaurant downstairs or the place across the street which has great breakfast

it has a very nice well equipped gym and a heated pool

the gym needs more equipment

were given early check in after a very long delayed flight from hawaii

much, it would benefit from a small bar in the comfortable lounge

great motel and the bar inside the motel had the best drinks

loved the breakfast:great selection of tasty pastry, fresh fruit and juice and very good coffee

there was a lot of noise from the gym and other neighboring guests

restaurant for breakfast, spa, pool (yes i know there is one over the road)

breakfast was small , pastries and coffee but good quality, fresh.

also, they offer a continental breakfast to go - a

requested and received an early check in my family came to town for my daughters wedding

the staff was very accommodating and nice. able to provide early check in.

they helped me with an early check in and keep my luggage until the night, when i departed

tasks, also they have high fees for anything extra and the staff is trying to sell you something (laundry, drinks, early checkin/late checkout there should be more bathrooms - currently 2 per floor

the staff allowed me to do early check in which was very helpful

staff very friendly and helpful. laundry faculties very useful. roomy good size.

it was also a huge bonus to have a laundry on site

fitness suite was ideal for me - running machine and peloton bike with video link and strong wind

nice touch to have breakfast and water

i enjoyed the morning breakfast, it's a great way to start a day

they accommodated our early check in request and gave us a room away from street noise

ensure people booking know the roof top pool is at sister property across street

the staff gym room

the bed was great and the bathroom super clean and high spec. the wifi is super quick.

dif to access wifi

easy access to wifi and casting/screen mirroring

location, wonderful staff and very good wifi connection loved their green / environmental policies too

wifi, very kind employees, quien air condicioner, great stay

the glass by the tub needs a curtain because if people have there kids with them they need that privacy

early check in on my cell phone was very convenient

avoid staying if you traveling with kids

beautiful and modern rooms, great gym, coffee shop and restaurant with excellent food

the room was amazing, the gym. tim was very nice

i expected to have access to free wifi but that wasn't the case

higher bandwidth wifi for a hotel that seems keen on business

they only things the receptionist could tell me it covered was wifi and coffee from lobby

nightly urban oasis fee of $25 usd didn t seem fair for the value of wifi and access to the ymca embarcardero

when i asked what were those fees the answer was : urban fee is for the amenities: 'free' wifi ,' free' gym, 'free&

they were very helpful when we needed early check in. very friendly staff!

they offer free purified water, and there’s also a well-equipped gym in the hotel

big apr. very clean gym and new. smells good

location. got an early check in which was terrific.

we used the pool at the sister hotel which is located across the road and towels were provided at the pool

accommodated an early check in

breakfast was lovely, and the bar area in the foyer was a welcome place to have a drink, snack and watch the nfl and baseball

great customer service from the front desk, i got early check in from my red eye flight to sfo, they asked if i needed an extra hour to check out

location in the heart of sf, comfortable room and also enjoyed the other facilities such as the gym

plus the facilities, especially the gym and the pool table were in great condition and we used them a lot

also the bar and restaurant wasn't completed with renovations so looked empty and not too organised

aesthetic, conveniently located, lots of late night food options for delivery, beautiful bar and

we arrived at 1pm and were told that there wasn’t a room available yet but we could pay for an early check in and then we could have a room

and a constant supply of coffee in the bar / reception area foc

the property has a wonderful lobby and beautiful bar setup which i was hoping would be used for serving better breakfasts than we to go pastries

horrible, a lot of homeless/drug addict people, not safety at all, especially for families with kids or just a girl group

being a genius level 3 i requested an early check in which was denied

my kids loved the coffee/espresso machine

it feels as in an expensive hotel, but it has laundry kitchen, hang-out area

early check in, luggage storage, clean and comfortable beds

staff allowed early check in and late check out

staff allowed early check in and late check out

i complained and asked for a late check out so i could have a doze before i left later that day but was told no due to them

very nice located and they allowed to do late check out.

for a late check-out it was the same spiel: we were told to ask again in the morning of the check-out

clean. has wifi everywhere.

wifi cut out every few mins making facebook and skype impossible road noise was very loud and hotel

overzealous - for example replacing my once-used bar of soap, throwing away the paper with the wifi password that i left sitting on the dresser

wifi is not strong enough

nice tv and free wifi

hotel held luggage for $2 per bag since we weren’t able to do a late check out

cars bus and road and sidewalk maintenance but that's to be tolerated at night there was a busy bar irish bar across the street so on the weekend it was very loud and busy but the bar closed

we were pleasantly surprised to find a kitchen and laundry machines were also available at the property

location laundry facility

very good restaurant and bar downstairs

the hotel, room, city view from my room, amenities, breakfast area, gym, etc

i liked how it had a gym available for use.

the hotel, room, city view from my room, amenities, breakfast area, gym, etc

the breakfast menu is okay and the other areas in the hotel modern, like gym and coffee area are nice

no fridge in room but they did have one in the community breakfast room

there's also a communal kitchen with a microwave and plenty of seating

laundry room also available

kitchen facilities

there’s coin laundry downstairs

and comfortable, simple but useful amenities, had a fridge and hair dryer, laundry facilities, fantastic and helpful staff

the wifi connection was weak and constantly dropped.

wifi was very bad and construction work was done in the next room causing quite a bit of noise.

everything i just didn't use the wifi

it seems that it charges for that which wifi should be included in the facility

the wifi was a bit slow.

wifi, patch at best, would have made remote working difficult, however mobile internet was fine.

great location, clean rooms, free wifi, free coffee, no charge for mail packages or printings.

excellent bed, excellent wifi, plenty of storage space and a wonderful location.

the wifi is the fastest i've ever seen

wifi was insufficient

bagels :

no free wifi

the complementary wifi didn't work... i was not able to connect

had to pay for wifi

i was charged for internet tv to use netflix even though wifi is supposed to be included.

the gym is very outdated

the gym although small had the basic equipment needed for a quick workout

located in the heart of union square, was large and comfortable, and the bathroom was especially spacious and luxurious, with a large shower and separate spa tub

i always stayed at a bar after a dinner

location, bar and restaurant.

doesn’t have a gym

clean rooms, though on the smaller side, nice little happy hour, accommodated an early check in for a birthday, and last but not least—exceptional staff

fee of $25 a day which was ridiculous and you could choose not to use facilities like wifi and gym and you only got 2 small bottles o water in the room on the first day and one $5 voucher for

location and cleanliness modern. price and no pet fee were huge great deal.

coffee and breakfast were good to get us going and wine in afternoon was a great bonus!

smooth check-in and check out, wifi worked well (had a video call), the room had a coffee maker with coffee bags, heater, plenty (+) also the wifi connection and desk space are appropriate if you have to work (+)clean, and it provided all the essentials we needed including clean towels, toiletries and good wifi (-)you have to reconnect to wifi every day. (-)not much. wifi was a little weak in my room, and i wasn't streaming. (-)only thing that we were concerned about was the wifi connectivity (-)wifi was very slow (-)the wifi is terrible, even worse than starbucks. (-)wifi was a pain and slow. had to long on daily, and then when it felt like it. (+) good wifi

the swimming pool was great and the rooms were very comfortable

room service was good

early check in and a complementary upgrade

room service concierge was helpful shower in our bathroom comfortable beds quiet

only issue was that on one side of the hotel was close to a bar however on the other side hotel was close to the street and on a couple of mornings the street

golden gate bridge ud83cudf09 i would definitely recommend this hotel to everyone, they have a bar inside this hotel and just at the side of hotel there’s a lovely irish bar ☘️ and

need for keys (was useful since many of us arrived at different times), literally connected to a bar (couldn’t hear anything from our

second floor is really noisy due to the bar being right below it

noise from the bar downstairs might bother some people (weekends only)

hotel is clean, confortable and includes a nice breakfast, which is rare in the usa.

my friend and i stayed at bay hotel for almost 1 week and we recommend it, breakfast 5/5 (something basic), the reception is very friendly

breakfast is totally serviceable and provided for a generous time window

poor breakfast

free breakfast, even if minimal is always a good thing. private bathroom and a pretty new room.

the gym is tiny and only allows for cardio. a detachable showerhead would have been nice too.

breakfast was too pricey, location of water machines, small gym

i arrived at 9:30 am and i was able to check in upon arrival with no early check in fee

and no hot choco pods for kids, only coffee pods

irish bank bar right across the street is fun, lively and perfect

there is also a laundry room with an iron available

laundry inside the building sink in the rooms just in front of chinese district entrance starbucks

payment app for the laundry machines sucks, but luckily a couple of them still take coins and the front desk will give

we were surprised that this hotel had everything we needed: coin-operated laundry, coffee station with cold and hot water (available 24 hours), vending machines

patty at the desk was super helpful and sorted out an early check in for me, booked me a taxi fir the airport and held onto my luggage until i had to

wifi kept saying it had a security risk and only go on it if you trust the site so avoided that

ough it would be nice to have turner classic movies on tv)

there were no refrigerators and the wifi was difficult to access.

wifi works well

wifi was very unstable.

you have mobility issues you won’t have any problems i’ve noticed the hotel had a super cool bar on floor 2 (where coffee was in the morning

bar / lounge upstairs had a very cool vibe

more options to eat at the bar restaurant.

the bar wasnt open hence the happy hour but otherwise everything was great!

decor, lovely products in the room, good lighting, great bar area and menu

good wifi

i didn't use the free wifi but was glad they had it in case i needed it

wifi not the highest speed, but no problem even for teams work calls or video on social

the room was perfect: comfortable bed, bathroom, work desk and fast wifi for work

wifi could be a bit faster

friendly staff, helpful and great hosts, breakfast included (delicious and plentiful),

it was more like a bed and breakfast than a hotel, with a wonderfully helpful and pleasant staff, a great continental

breakfast was simple but good

breakfast fare was the same every day - i would have liked some variety.

gave us a late check out which was really appreciated by us

staff, facilities, no free wifi, time to get car

wifi is free if you are a kimpton karma member, it's free and you get $10 towards the minibar or

ne of the lamps worked, mini-fridge didn't turn on, could not connect to wifi, and only one outlet worked in the room)

were on the 17th floor and could hear the disco on 21 and if you stay lower than 16th floor the wifi is not free

wifi was an extra charge

things like stained carpet, worn paint work and unmarked signage for spaces like the gym and laundry really let it down

the free laundry. free water. the staff. the big room and fridge. whole foods.

when i found out they had a laundry room and it was free? i was pretty happy about that !

in the morning when i left, they charged $45 for the fact that they have the internet, a gym, a laundry room that i didn't even go to

was placed in a room that i assume was next to the laundry room

european size means small, so small elevator, small gym, small restroom

nice bar next to the reception with good drinks and finger food

was nice, good hotel bar opened til 2am, with nice drinks, great location, confy, nice bed, nice

tiny bathroom, non-existent gym. paint was peeling due to damp.

gym was smaller than harry potter's cupboard under the stairs

are no screens or locks on the windows, which made it a dangerous room in my opinion for younger kids to be in

we got in quite late so when we slept in past our check out alarms , even still

my kids didn't want to stay in the room so we walked down the street to go sit in a restaurant just

was in good position for tourists. liked early check in.

was lucky to have an early check in because of my early flight

the wifi is very weak

wifi didn t work in a week

location, quiet room, wifi okay,

comfort, free water

shower that changes from burning hot to icy cold the wifi that didn't work great felt deceived upon arrival as the hotel looked a lot more qualitative

offered luggage storage for early arrival and late check out

hotel itself is great

spacious room, lovely bed, every need covered, excellent wifi coverage, and the great 15th floor club room with outdoor seating indoor fire and fitness room

ster has surcharge)

san francisco, big and very clean room, very nice bed, friendly and helpful personnel, very good wifi and cable tv

reasonable free wifi

noise: all night seriously bad, cars, people yelling, homeless managers screaming kids parking lot reving engines, cars pulling thru mission street speeding traffic definitely not a

hate this place, it's a house merge to a building, kids coming in while i was trying to check

that i can ignore, but loud radios, kids playing in the cars parked there, and at drunken swearing at 3 a

desk , she was very helpful ud83dude0aud83dude0aud83dude0aud83dude0a i stayed 3 nights with my 2 kids and everything was good

is extremely unsafe for single traveler, couples and with kids

we found the breakfast is very good too( bagel, cereal, yogurt type, plus nice coffee), i had read the bad

had paid laundry room that was helpful for travellers

good easy check in and out provided late check in breakfast was ok laundry was cheap and good as on site

breakfast

there are also laundry facilities at the hotel so we stopped at a laundrette close by to buy detergent and

the king size bed was extra comfy and the wifi was fast.

wifi didn't work the entire time we were there

i had trouble getting wifi.

all the outlets and usb charging ports, wifi was great, loved the kitchenette, and the bed was very comfy

wifi connection is good

checking in since our reservertion through booking was for five, guaranteeing our three the kids would sleep in existing beds which were included in the price

the gym was also quite good and clean

staff were great!!!! albert was very helpful and fun!! room was spacious and gym was nice.

location, room, and other facilities, especially the bar are all top level

the website pictures did not match, staff was rude to my kids, i have never been this mad, you guys are trying to over charge me i will call me credit card

also, they gave vouchers for breakfast to the bakery next door which was nice and hearty

location, right near bus and subway, nice staff, good breakfast place two doors down, very adequate private shower and toilet, a very adequately clean

upon arriving and checking in the person at the desk gave us vouchers for a free breakfast sandwich at the restaurant located under the hotel (which we ate at every day)

free breakfast for all star that is downstairs at the corner of the building

you receive coupons for free breakfast at the restaurant below the hotel on the street level

you arrive earlier you gotta pay $10 for an early check in, no option of letting your bags there for

early check in was available which was greatly appreciated

she was loke a sister taking care of everything: early check in, fresh coffees, aby troubles with door

the wifi was terrible, didn t work the most of the

free fast wifi

the wifi works

good wifi

wifi there was not the greatest and i ended upn using my hotspot most of the time

bed, stylish room, very good wifi, very clean

the wifi network was solid and reliable

the rooms were clean, wifi was good and the environment was quiet and conducive to work.

free wifi

location, the room was clean, breakfast was good, wifi working, everyone were nice

the gym is too small and not enjoyable at all. it is one of the rooms converted into a gym,

breakfast was great

my wife was unable to check in with the kids whilst i dropped the rental car off, because she wasn't the name on the booking

the rooms smelled and in the morning we noticed the bed our younger kids slept on were dirty.

gym needs a revamp

good wifi strong signal inside room

wifi is good staff were outstanding

ffee, wine, wifi, gym)

also never was informed of what was offered as complementary as far as food, drink, parking or wifi password

free wifi wine hour

great wifi

great to have free wifi

wifi didn't work well

clean, quiet, large room, two sitting chairs, central location, excellent wifi for free, useful frig that is empty, therefore usable, fresh furnishings, very comfortable

wifi could have been better. had skype connection problems.

the bed was super comfortable - the wifi worked fantastically - gym was surprisingly equipment - location was very

amenities tax of 28 dollars per night for coffee and wifi should be made clearer and in my view not really charged at all

smart tv streaming worked perfectly, wifi faultless.

wifi kept dropping.

wifi had a habit of dropping or being logged out of at no notice

good value for breakfast

the staff was very helpful and the breakfast was very good

breakfast was lovely lots of choices

get a little exercise in the morning and there were some nice hills to walk up and down yet good breakfast and lunch restaurants on a flat area right out the door

regret is that my family made me go for dim sum for brunch and i really wanted to try the french breakfast

is amazing, services

ifi, delivery apps, smart tv to connect you re phone, 24/7 free coffee and water and the

the wifi was complimentary, and signal strength never wavered throughout the night

free wifi

wifi was whip fast

wifi was a little weak in my room.

bed, great location, good wifi, interesting environment, parking is underground 1/2 a block

wifi was very slow and the only weak point of this hotel.

the wifi often jammed or did not work for long periods of time

wifi connection was poor in some rooms. hotel is a little bit old.

gym really tiny

lack of gym equipment

they have a gym and you pay a surplass of $10

front desk was kinda slow a few times when i just needed to ask a question or get a gym pass.

states that there is a fitness center. there is no fitness center for an avid gym goer.

and breakfast as well as tea time was phenomenal

better if there were tea and coffee making facilities in the parlour all the time (not just at breakfast and afternoon tea) that you could avail yourself of

breakfast is served at the other hotel where we picked up the key

thought the breakfast would be a cooked breakfast.

loved the breakfast and tea time, also the cat