it was a saturday evening when we stayed, the venue had a dj in the bar downstairs so we enjoyed an evening of free entertainment whilst having a drink

the bar was also great with plenty tvs showing the football and very friendly locals

staff were amazing and the bar was really friendly and welcoming

their bar had a live band

great music great hotel room brill bar staff very helpfull

no dinner available and bar closed at 10 pm.

very good selection on offer and beautiful breakfast room

bar and lovely garden

everything. location, staff especially julie amazing hostess. the bar was pretty good too.

there is also a bar available in the eve

bar and restaurant looked attractive too but we didn’t use it so can’t comment on food/drink

very clean and great location. staff were lovely especially in the bar area

i needed a late check out and that was no problem which really helped me out as i had a young child with me

lovely place and great bar below with decent food and range of beers - room was nice enough.

considering there was a live night going on in the bar downstairs there was next to no noise which was lovely

lovely walks close to the hotel that you can take with good views of the city, also close to the golf course

is a hotel, at the side of a very old golf course in the lickey hills

clean hotel, friendly staff and just a 1 minute walk to a golf course and tennis courts

we did however enjoy a hearty breakfast (10% discount) at the cafe to the rear, used by golfers

so handy situated in a country park with some beautiful walks and also handy for golfers having a small golf course available

bar area was brilliant on a friday night, live music and plenty of choices for drinks

much noise all hour till 4am there kids running around all hours and people shouting all hour and banging on the door them shouting so

bed very friendly staff big room good for the money bar if want a few drinks and chinese over the

staff were lovely and made an effort to chat with the kids aswell as making something off menu for my fussy 3 year old

staff great used bar for food lovely! local’s lovely

breakfast and bar food are

fab breakfast black pudding and fried slice super taste just like you would make yourself

greeted warmly and everything was explained , dining room times and when we asked for a late check out it was no problem and no extra charge

easy going early check in and late check out no issue

location, facilities, bar, breakfast were all good value

the bar closed to early.

the bar and food was excellent will definitely stop here again also a very large car park

the bar was excellent with tasty food

the bar was very lively when we arrived but didn’t disturb us once in the room

location for the city centre great welcome the staff are very welcoming and helpful great bar and food menu good value for money too

wifi code nowhere to be found, except on a very small sign on reception

signal is poor but the hotel offers free wifi which is good

guest wifi was a little flaky on occasions & the landing page login could be better streamlined for a

the wifi was frustrating - but maybe i just caught it on a bad day.

bed, room vey well equipped for the business traveller, wifi, desk, iron and ironing board

free wifi only in the lobby areas with only the first 20 minutes in the bedroom.

the signal and wifi wasn't the best

only free wifi in the lounge, not in the rooms.

only 20 mins of free wifi a day

my room was spacious, with excellent wifi, tea/coffee facilities and tv plus the shower room was clean with plenty of hot water

of hot food but the included coffee was like dish water and tables basically non existent with kids running around to see santa … no staff easily available or obvious tho some i think dressed

when juggling the kids between you one adult might it in the room with the kids while the other sorts out the car, or

late check out. secure car park. nice shower. nice tv

food bar staff were exceptional rooms was clean big and spacious

we had our dinner in toby carvery was lovely kids had spaghetti and eat every

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

the mini bar is complementary great size tv

the experience was great except the early check in fee

and the speakeasy vibe of persian bar is amazing

poor wifi

wifi

wifi is really bad

nice beds. the wifi was really bad which was disappointing from a work perspective.

wifi was pretty slow

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

you need - including a pub next door where they provide a great dinner option and a beautiful breakfast to set you up for the day

coffee machine at breakfast was broken, but we were told in advance, so not a orobkem

breakfast opens at 7

in our room, no 12, didn't produce any hot water, despite running it for ages, and the menu for breakfast could be explained to guests who have already

better wifi signal would have been handy but i have no complaints

bad wifi and bed matrices.

we didn t have a good wifi signal, and didn t have a place where to cook.

they could have the tv connected to the wifi as i wanted to watch netflix but did not connect so i had to use my personal data

wifi was very good but after changing rooms to move away from back of hotel

breakfast, really friendly and attentive staff

luxurious, good facilities including kitchen, it was basically a high end one bedroom flat

breakfast was included and couldn’t be faulted

lounge area of suite had nice kitchen

the kitchen and seating area were also generous in size

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

no free wifi !

good wifi, just an overall good experience

nice big tv and free wifi which

the attempt to make me pay for wifi

paid-for wifi.

no parking onsite sadly, but parked with ease on free spaces near pure gym next door

i asked for late check out unfortunately couldn't extend the booking

the lobby and the lobby bar is amazing, you feel like your on holiday lol and the cocktail menu is great

gym great, not crowded

modern facility, staff were friendly and we were given a complimentary late check out which was

breakfast was really good and my partner's sister's kids loved the fussball table

blocked in on exit in the morning by a laundry vehicle

drink options (24hr pizza is genius), luggage storage, the fact it was pet-friendly, and also the laundry

it was clean. the security and staff were nice. you can pay for late check out.

budget hotel and all the staff were great and my 3 year old loved the table football and the kids corner in the reception

good quality price restaurant next door part of the hotel ok good wifi

tv didn't work so had to change rooms couldn't get wifi ud83dude43

to, free parking, friendly staff, basic room but had everything you needed, lovely pillows, free wifi, excellent value for money, perfect for a night s stay

you travel with two teenagers the instantly want wifi

excellent breakfast and very comfy room with good and easy wifi access

the room was very clean and we really enjoyed their breakfast

breakfast. bedroom was spacious and bathroom was lovely.

breakfast included was lovely, the room was spacious with twin beds which were comfortable

gym has very basic stuff.

the breakfast was amazing

staff, excellent wifi, good fitness centre

good wifi, comfy beds, plenty of parking and friendly staff

wifi was patchy

comfortable bed nice bathroom good wifi

wifi wasn't brilliant, just a weak signal throughout most of the hotel.

the breakfast was a nice touch but more vegitarian options could have been provided (for example, ham

location was brilliant, we would of preferred a cooked breakfast but what we had was fine

having a cooked breakfast

bar with a lovely atmosphere

i didn't get up early enough for breakfast, but the pub is wonderful

late check out however one of the very rude staff members barged in 2

the takeaways on high st, i only travel up to see my kids

kids and teenagers in the carpark drinking being noisy you need to keep an eye on that

easy check in. added late check out on for only £10 more. close to bars.

good to find family rooms with separate beds for kids

bed was very comfy, tv was huge and wifi was very good and fast. no issues concerning my stay

wifi wasn t always great and a separate toilet from bathroom is a little inconvenient

only thing i m not okay with is the wifi, basically i m using my own 5g

rooms were very nice with free tea, coffee and wifi

wifi not great from the room

no free wifi

facilities, fast wifi, lovely breakfast, helpful staff, well equipped gym - would definitely stay

com) and the reception in the hotel isn t great, but it once connected to wifi it was much better

the wifi wasn't that strong. minor issue.

the wifi reception not that great had to use my mobile data

wifi available for more than two devices as i couldn't connect it to my phone and laptop as well as

wifi is not very convenient.

charge is exceptionally high and was told wifi would be free however there is a limit then you have to pay

the wifi connection

cards stopped working multiple times at times, which was all dealt with immediately there was no wifi while i was there so i was unable to do many

there was no tv channels in the room and no wifi in the room very disappointed with this as was tild on arrival that it would be sorted and not

free wifi and the fridge in the room were very handy.

the wifi signal

wifi working, no instructions on room service or ringing down to reception

the wifi was not too good as kept disconnecting

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was brilliant and

told/offered about wifi, last minute change of hotel email i didn t get until i d already checked in, gym poorly

no hairdrier, difficult connect wifi

in bathroom television remote hit and miss, tv kept turning off gym not terribly well equipped wifi without password, therefore unsecured network and not ideal for

switched data

wifi doesn t work on my laptop

location, facilities. bed was comfortable. shower was excellent. room was large. wifi was good.

the free wifi was necessary and utilised

wifi was slow

wifi unsecured with an expired security certificate on the t&cs- not good for business visitors!

wifi was fast and was great for streaming iplayer and youtube on personal devices

was a ideal spot to stay close to the canal and utilita check in and out was a breeze comfortable bar area to relax in

we got a pizza at the bar which was really tasty and very large

staff friendly and accomodating with early check in

kids were very happy with the pancake machine, notable mention to andy for showing the kids the

location and breakfast were nice.

wifi was very good and the room was nice and warm

room a little too hot, my wifi didn t work very well

great free wifi

on,y small niggle was that the free wifi was a bit slow but that s not an major issue....

issues connecting to the wifi

wifi was good

free wifi was a bonus

clean room with ensuite, wifi and aircon

wifi signal not great

the wifi signal was poor, can't even use the search engine.

staff were friendly and helpful. the room was clean & comfortable. decent well priced breakfast

at the bar is dear rooms aren't luxurious but the price and staff are great; breakfast has a lovely

late bar

for a low budget hotel, the bar and food options were fab

service, didn’t expect a 24 bar and restaurant

hotel wifi is average, to quite slow at times -

menu system, plenty of power sockets

th usb and 3 pin) good shower, friendly staff, good wifi, comfy bed, air con, working lifts, close to city centre

nice room, very comfortable bed. excellent wifi.

also the wifi in our room was a little patchy

wifi

wifi could be better

didn't rate the wifi high because it didn't work and they didn't have parking but everything else was brilliant

train station - large room size with all the facilities - excellent breakfast - good wifi connection in the

free wifi

it was very modern, there were no windows meaning it was pitch black and silent and we paid for a late check out which was 1pm

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which was great

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

i could have and it's minimum were that they put one towel out for 2 of us and we asked for late check out and the house keepers came at 10am

late check out that was really good as we check in very late at night, so because of that we could

not an early check in as £10 an hour but more time in the bar as going to the match

available (no vending machine or anything) no breakfast served, and in the morning there was laundry all over the place in the public walkways, had to climb over everything to get out

great bar with friendly locals

to see out of our window view blocked by laundry containers found litter and vape under the bed on arrival walls very thin able to hear

we managed to get an early check in which was fab and a parking space which made things very easy

poor signal in hotel even on wifi

everything else except wifi

wifi was awful - was on the 4th floor and it dropped out a lot so gave up on it

connection to wifi so difficult

wifi worked well

mostly everything, couldn't fault the hotel.except for the bar closing early.

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

excellent value for money. great location and bar staff friendly.

great bar with real good prices

great place and desk guy was sound and bar beside great crack in station bar very friemdly

he wifi worked well

11 for a glass of wine. couldn't get wifi.

hotel is opposite new st station, the wifi is free and fast and the beds are very comfortable

the wifi was very poor, it took me a very long time to get my work done

perfect situated in the centre of birmingham good working wifi , with also airco in the room

the bar was lovely especially the outside seating which was spacious

lots of space to sit in different areas near the bar & outside

outside bar vas very welcome

noisy with a room above the bar but worth it

the food in the bar was amazing

hotel s very clean, the breakfast included was great and the wifi speed was great

a particular problem but we had a bit of trouble connecting to the wifi

wifi was excellent, room clean, bed amazingly comfy, great sleep, tele decent with sky sports

wifi connected but was so slow was unable to download photos on facebook etc.

due to the late hour, i was unable to sample the free wifi

adults, we were in a double bedroom room which meant we could all be together and as it had a kitchen we cooked our own breakfast, it was very comfortable and the price was

great for a family with two young kids. priced like a travelodge but with so much more.

easy location, nice to have kitchen facilities

the kitchen area was also very small but didn’t need to use it much during our short stay

kitchen was equipped with all cutlery and dishes

gym could be a little larger but just nit picking

gym is open 24/7

setting and ambience the bar is awesome with great cocktails also , new york style breakfast was aweaome

good food at breakfast

clean room, large comfortable bed. friendly, helpful staff. really nice breakfast.

wifi was terrible and the food choice in the bar was poor

wifi quick enough for work

great location near the center. even our son was impressed with wifi speed, rooms comfortable.

were disengaged and gave no information on amenities, eg; wifi code, breakfast time and prices etc

good location. spacious room. free wifi. good bath/shower.

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental

great room, great bar with roof terrace at the adjacent button factory

check in was easy with liv in the bar next door

we were allowed early check in which wasn’t an issue for them to offer

button factory bar and restaurant next door nice too

ee signal there not great, but having wifi made up for it

had some problems linking to wifi on mobile

wifi signal was very poor in the rooms

wifi was slightly unreliable for the video call i had

a phone whatsapp) but worked fine for

i had to pay £20 for early check in

early check in available if you purchase room via their own website and key/ room functions all

the fact that the hotel doesn't have breakfast.

breakfast

have been good if there were tea available, even in the tea machine in the lobby, there was no breakfast

there's no breakfast however there are cafes close

no food / breakfast options but they do provide bottled water in the rooms.

the wifi was good, room was spacious and the pub/restaurant food was nice

very friendly check in experience, the wifi code i was given didn't work, the mattress was very old and uncomfortable

unit not operational and wifi code not correct)

out off order and we were on second floor needed to request wifi password after checking in

the wifi didn t work.

breakfast was very good

paid £30 extra for early check in but room was not properly ready

good location clean helpful staff comfortable nice bar nice breakfast

and single bed, the spotless and well-equipped room, the plentiful breakfast with variety for kids, the attentive breakfast staff, and the convenient location near birmingham city centre

kids running around late at night

they communicated well in advance of my stay and allowed me to have a late check out, which is important to me

the wellness/spa facilitieswas also great

pool and spa fab and loved the jacuzzi

location, cleanliness, staff, food, swimming pool and bar all excellent.

food and bar area good

people were friendly and the gym and swimming pool were fab

gave us a late check out, thank you

) and great little bar area - staff very friendly and helpful

the kids loved the waffles

was a shortage of staff, so we were waiting for 5 minutes just for a cup to pour in tea, the kids didn't like anything there should be more of a variety to choose from and there should be

brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles

was brilliant the facilities were good bar open till 2am brilliant for a night cap

was nice and clean and close to location we needed great value for money breakfast lovely

breakfast could have had more choice maybe a choice of eggs rather than just scrambled and possibly

the sausages were a bit burnt at breakfast but other than that there was a good choice.

bar looked great

the room were 2 rooms for kids and master

gerry the ud83dudd25 and bar . thanks the highwaymen.

breakfast included was really yummy, made to order

towels noise kids were playing football right under our bedroom window where my car was parked shouting from

the bed was huge, bunk beds for the kids and enough room for a travel cot, staff were lovely, and the locals were chatty,

comfortable bed great tv wifi is strong cleanliness

devices sometimes disconnected from the wifi if they went to sleep and it took some time to reconnect

wifi was abit slow.

ich needs to be pre booked so make sure you do) and secondly, shane sorted my laptop with wifi as it wasn't initially recognising it

wifi could drop out a bit sometimes

dogs are not allowed in a restaurant, but no problem as we could eat the breakfast at bar area

there had been a function, so breakfast was really busy and had to sit in the bar area

i liked every part of the hotel especially that gym.

tasty breakfast . bar open late . comfortable room

good rooms and had a gym

reception and bar area was nice and relaxed

staff were friendly, and reopened the bar for us so we could have a drink when we arrived, although there was not what we wanted to drink

the bar could have a better range of drinks, there were no non-alcoholic options for example

no beers, ales, or ciders on tap even though the bar has taps visible

plus a lounge, a bar and food available

good wifi, cheap beer and food comfy bed

wifi was slow

comfy bed, nice walk in shower, netflix available, fantastic buffet style breakfast, free wifi, friendly staff, great

wifi could be faster, but can t complain for the price we paid

little thing was wifi, because i was there for a course and wifi was very much needed but was non existent

comfortable bed, warm room and good shower and wifi, all of which are important when you travel

with plenty of power, great stock of tea, coffee and fresh milk in a little fridge and excellent wifi

excellent breakfast. excellent evening meal.

location in a culdesack with good safe parking in a residential street

quiet location, easy to get to. friendly hosts, good breakfast and comfortable room.

pool, gym, restaurant on site , everything was great. free upgrade from ahmed sw

even though i had fully paid on arrival for my room and bought a bar meal separately with a different card

i really like the bar area it was nice to spend the evening there playing uno with kids and watching football

the gym and pool was amazing too

bar, restaurant & reception area modern & smart

delicious breakfast and early check in (from 2pm) and a decent check out time (11am)

a lovely bar meal and took part in the pub quiz, very welcoming locals

we were also told about the happy hour when we went to the bar for a drink, which was really helpful

very clean and a delicious breakfast, the land lady gave us a late check out, much appreciated, thank you

the staff wasn’t the fastest at serving you at the bar but not a major issue.

was given the wifi code on arrival

wifi very good, shower was brilliant

the man that greeted me was ok with it considering i turned up after 12 at night, he sent me the wifi password and wished me a good stay, it was quiet the bed was comfortable, the room had a smart

no wifi access. television hard to use.

swift check in with clear instruction on wifi and parking - free

lovely staff, bar area was clean and comfortable

kids acknowledged and given gift bags

was nice and free parking and breakfast was delicious, also had was offered free complimentary late check out

we were able to check in early and every effort was made to ensure the kids were happy

accommodated our requests for 3 rooms next to each other and our request for a late check out

i didn't get chance to use the hot tub, gym or spa but they looked great too

quiet and comfortable rooms with tea and coffee making facilities, iron and ironing board, room service and a tv

covid has reduced the services provided but the hotel staff still did a good job providing room service so nothing to complain

i had room service and i sat in the dining room

comfortable beds, great shower, easy parking

spacious room with free wifi with easy check-in

was a bit dated, wifi reception wasnt the best

wifi was also great throughout the

room, comfortable and good wifi

breakfast - very dry food .didn't enjoy. wifi very slow,cannot stream

refreshments in the room, comfy bed, very clean, good wifi, great breakfast and nice staff

wifi was non existent

room furniture a little shabby and wifi kept dropping out

clean room comfortable gym facilities and car parking availability . good wifi cioverage

wifi was not great, slow at times but always worked.

the wifi and tv worked well

wifi was breaking

facilities in the room were fantastic with reliable wifi and a 49

sky, free wifi, netflix, bbc iplayer and so much more

had room service both nights and breakfast

staff was really nice, we were allowed an early check in and we were assisted immediately when we reported an issue with the heating

clean and quiet nice bar area and the manager pauline was brilliant we enjoyed our stay here very much don’t believe

to stay for good prize, close to city center (about 3 miles), very nice and friendly staff, big bar inside with really good prizes, room was clean, smell nice with fresh towels, bathroom with

of a run down/industrial area, however upon entering the premisis the lady who greeted me at the bar was lovely, directed me to my room and the parking to the rear

poor wifi, fitness centre now gone

no wifi signal in rooms had to go outside. dinner was a bit disappointing, arrived cold.

struggled with wifi

large tv with multiple options welcome is found on a tablet that provides the property info and wifi codes good full size bathroom with shower over bath rain head and also hand shower l'occitane

wifi not great in areas

comfortable bed, clean, and the staff were helpful and polite. good wifi signal.

wifi was sometimes sketchy and mobile signal was almost non existent at times, but not the fault of

the wifi could be better

wifi was poor.

reception is a bit dark and not particularly welcoming, long walk to room, wifi not working

nice cosy bar with great selection of ales

the bar area was nicely laid out, welcoming with a great choice of beers and snacks etc

bar with black country ales on tap, and a small number of rooms upstairs

manager could not do enough to make my stay more enjoyable , the bar staff(mia & josh)offered a warm and smiling welcome upon entering the bar

gary and sandra were very hospitable and the bar staff lauren and helen were very friendly

sofas could really do with refilling both in the room and bar area as they were hard and quite uncomfortable stayed on a weekday and bar and reception etc

thought the bar was a bit vibeless, it felt a bit like a waiting room

i like the bar and the scenery

only thing worth saying is the bar area isn't open all the time, though i do suspect that if you asked it would be open as you

the restaurant and bar was closed due to covid so it’s difficult to judge the hotel properly

off to a high standard of decoration in the victorian theme, with beautiful chandeliers in the bar area, this hotel is a hidden treasure run as a family business where you can see the owner

very nice bedroom, good bar ( except for the taped up couches )

friendly atmosphere, breakfast room spacious and clean

the breakfast was fantastic portions were big plentiful and cooked well

very quirky! comfortable beds, clean rooms and great breakfast

staff were super friendly, food was amazing, bar was cosy and friendly.

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

host was amazing, bar had a buzz about it you don't normally get without being full on

on the evening the flirts bar is really friendly