it was very clean , receptionist was excellent, free breakfast was great

very nice room, easy access. good breakfast, love the waffles.

love the quietness the smell of clean bed was comfortable and breakfast was great

great staff, amazing rooms, got to speak with the nicest people at the front desk and an awesome breakfast in the morning

location,breakfast

pictures of pool area

pool was closed :(

many too many breakfast options and the bathroom sliding door came off the hinge so we got stuck in the

i used the gym and the elliptical worked well

a birthday party held in lobby our second night, i had booked this hotel to utilize the pool and gym, i was able to use gym, unfortunately due to many unsupervised children we were not able to use

the kids loved the room. they really liked the shower and the little kitchen.

we didn’t have the time to use the pool but we were able to use the gym and that was also very clean even

having the kitchenette was great

pool and hottub were awesome. breakfast was the best.

pool and hot tub nice and clean

we enjoyed the gym and pool

nice indoor pool and very nice and accommodating personnel

the location was great. the rooms are very clean. but no breakfast at this time!

early check in request was accommodated,

very nice selection for breakfast. our room was clean, comfortable and quiet.

location, that they served breakfast, and that they had a pool

gym, pool, breakfast closet to other shops

one night was very noisy with kids in het hallways

kids loved the pool

breakfast was great

the gym was great

staff, the size and amenities of room, the pool was just 'ok', great tv channels, wifi was 'ok'

breakfast but it would be good to have some wheat flakes for breakfast choice

free breakfast was great, pool and hot tub were awesome.

we didn’t take advantage of the breakfast but it smelled delicious and was well attended by other guests

perfect room after a long day of travel. pool for kids.

loved the pool, suite is equipped beautifully for cooking great value

great free laundry facilities.

has a amazing pool and hot tub

beds were comfortable, the shower hot, great full kitchen and the pool was great

i loved the little kitchen in the room and the snack pantry in the lobby

pool want open

i stay before the summer so i don't get to use the pool, but they have a pool

clean pleasant room pool was very well kept

cereal was really good, pool was amazing!!

laundry facilities on premises

dry clean friendly staff good breakfast

even opened up the breakfast room so i could get coffee

free breakfast and the room was great

clean comfy room / bed and a fine free breakfast.

on-site laundry was a great convenience

pool was closed

reasonable rate for a simple hotel room. clean, well maintained, good breakfast. thank you!

the hours of the pool and the the lobby was absolutely beautiful and welcoming.

the gym is great

also the gym was locked by appt only and even though it was empty that same staff member refused us entry or

my wife paused, my kids slowly laughed and asked,

should have some paper towels or hand towels in the kitchen

it was nice having a full size table for meals and kids’ homework, too

everything was available from hygene to the kitchen supplies

all the kitchen facilities are fully equipped

wished there was a hot tub, heated pool not very warm.

spacious, pool, bball court

breakfast selection: imma diabetic and the only choice was yogurt

had dents an the over head light was crack an pulled all the way out just wasn’t happy my kids an i cleaned up it was my daughter bday i did call down to front desk an they said they will

the fitness room. the kitchen in the room. the size of the room.

very friendly staff, nice room, clean, great value, and such a great breakfast buffet too

breakfast was great, i like the pool, awesome jacuzzi

breakfast was gross. we ate out after tying to eat in.

the breakfast was great. there was a wide variety to choose from.

pool area was clean and towels always readily

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

super helpful staff. good complimentory breakfast. clean room. excellent price.

the breakfast was good i thought everything was satisfactory

no breakfast because of covid

location, near shopping stores and restaurants. good breakfast

fitness room door creaks and equipment is loud

good variety considering pandemic, close to amtrak/bus station dunkin’ donuts right next door, laundry on site, small game room, indoor

breakfast was awful and a insult to adults the pool was clean private and very relaxing the rooms were both extremely clean and

early check in procedure is non existent

hot breakfast was definitely a

breakfast was awful and a insult to adults the pool was clean private and very relaxing the rooms

the breakfast is one of the best hot bar hotel breakfasts we have had

wish restaurant and bar had been open one night during m-th stay.

restaurant and bar closed at 8:30 pm

bar closed at 9, a little later to accommodate after dinner drinks would have ranked you a

the next day i went for my complimentary grab and go hot breakfast

limited space in lobby and breakfast.

they need to update breakfast foods available at least a couple days as week.

hot breakfast. nice clean room. helpful staff.

the free breakfast was great

breakfast was very good and the location was perfect

was pleasant, room was large and clean, lounge with fire place was relaxing, breakfast was excellent

walking distance to campus. amazing complimentary breakfast options.

breakfast was continental, a little disengenuous to say otherwise.

the breakfast was presented in theme with the town and space, as well as, delicious

breakfast was adequate and well set up.

possibly from pipes in laundry below room

the room and breakfast

didn’t allow early check in- person who answered was rude

clean and plenty of parking! breakfast was great.

- the pool was shut down, our tv was broken, the elevator was broken, the gym equipment was not working

kids loved the pool

travelled with kids so having an extra seat would have been nice

the continental breakfast was very good and put

brightness comfortable access to things like computer gym laundry breakfast quit no

choose from we were there for 2 nights, the room was very clean, the pool was so relaxing and the kids enjoyed it

staff, neighbourhood, free parking, value for money

the parking was well lit and felt safe

parking was good, did have handicapped parking

best air conditioner! secure parking lot with a guard monitor.

parking was easy and hotel was easy to get to

your bar was closed

reasonably priced, including the good tavern food and bar - indoor and out

it has so much charm and a bar that dates to 1786

and the concierge’s let us stay an extra hour for a late check out since we had arrived very late the night before due to snowy & stormy weather

lovely bar too

new we were to sleep in the motel on the road, it was 100% like we expected - parking right in front of the room entrance, simple facilities, just enough to spend a night while

walking down long corridors and taking elevators like in many

are clean, beds are comfortable, free parking, friendly staff, and good location

location, ground floor access, easy parking, rustic setting but close to expressway

parking is right outside the door

loved the pool, breakfast was amazing and the beds were really comfortable.

the pool and gym were very clean

the pool is nice, clean, not too cold, the air is warm, so pleasant to

and we were given the perk of late check out when we asked we love this place

breakfast could have been better

the breakfast area has a beautiful scenic view of what used to be jam's beach

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

everything met our needs. please provide creamers at breakfast.

i thought they would have more variety for breakfast but the waffles was amazing!

location, breakfast, very clean, friendly staff.

location park 18 wheeler with plenty of parking no one messed with truck or

pool closed for season

no microwave. no coffee in room or lobby. pool closed down

outdoor pool very nice

the pool maintenance should've been better

location perfect for our needs (hiking the holyoke range). pool had shaded area - nice touch

pool was great.

very clean & nice. welcoming staff. nice pool.

pool could have been warmer. advertised as heated but not warm enough.

she did her best to rectify the small items i requested (working remote control, where fitness room located, etc

love the salt walter heated pool

all kinds of pasty, an oatmeal bar and hot eggs, bacon, sausage and biscuits

if the bedroom had been placed where the kitchen is.

breakfast was great. inn unique & room very comfortable!

there was a kitchen and living room

breakfast was fresh, and we had the best biscuits we have ever had on our many travels

pool doesn't seem to have chlorine in

pool is not heated and had to ask for towels every time the kids used it

large rooms, comfortable beds, good breakfast, friendly cleaning staff.

good sized gym

i had the swimming pool all to myself in the morning and thats always a bonus

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

early check in

no pet fee

it’s quiet, good location, had laundry room

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles in room permanent

heated pool was very chilly

kind staff great breakfast and service.

comfy beds! very quiet, appreciate the gym and pool areas!

the timed pool slot

breakfast buffet was superb

clean, quiet room. wonderful bed. close to umass and easy access. delicious breakfast.

they allowed me early check in which was invaluable for me that day

beds were very comfortable excellent furniture their height . pool and jacuzzi open

kids enjoyed the fitness room

laundry facilities were available, which for me traveling over a week was helpful

pool is tiny

pool could use updates (rusty rails, etc) hot tub very hot, pool was too cold

shower water was cold, and the tub kept filling up with water, the pool was really cold took a while for us to want to swim around, also we thought there was a

the pool

swimming pool smaller than expected

there was plenty of parking

minutes drive)

location, parking, customer service,

location, friendly staff and plenty of parking!

reflection on the property itself but,in the rear most of the facility in the parking lot & 2nd floor hall they partied all nite

the bar is great with a lovely outdoor seating area, and the restaurant food is delicious

the bar was fun, and the food was good

the bar delivered into the library so we were able to read in comfort

warm reception, great restaurant and bar staff. best location.

could us a bar in the shower for added safety.

staff location breakfast

breakfast

close to the airport, shuttle service, staff was great.

nice and quiet. shuttle was great.

staff quiet no state supported junkies breakfast!!!

i like the rooms and access to the gym and laundry services

kitchenette with a full-size fridge, large desk, comfy bed, clean bathroom

free laundry

gym

quiet, nice staff, free laundry, location

the property itself was nice. pool was good. next to the airport a lot around you.

thanks for fixing the cable of tv, pool is excellent

the pool was very clean my kids had a blast

outdoor pool was a bonus but we unfortunately did not have time to try it out

the pool

and intelligent, actually nutritious breakfast choices — thank you

i wish i had brought swim wear for the pool

excellent customer service as well as a delicious breakfast buffet

check in was great. breakfast was generous. pool was refreshing. staff was friendly.

the pool area, i can't think of nothing else.

friendly staff, very comfy bed. good variety at breakfast

the beeeeed! friendly service & topped off with a good breakfast

appeared maybe laundry loads were too full per load

my flight came in early and the hotel accommodated me with early check in!

good breakfast, cheerful staff that was helpful booking a morning shuttle and late night greeting

breakfast was better than average, lots of choices and well maintained by the staff

loved having the two room suite with two tvs and kitchenette

complementary breakfast was great

my room was spacious . my bed was super comfy . i liked the kitchen area.

room size along with amenities pool,grill

beautiful and comfortable room with delicious breakfast.

beautifully restored colonial style room, very pleasant to stay; hearty breakfast following the new england tradition; could feel the love and care that the owner put in

the staff were very friendly, the room was comfortable and the breakfast was excellent.

wonderful room, comfortable bed, amazing breakfast, reasonably priced, great staff

lovely, comfortable, spacious! delicious breakfast!

parking and location is great

floor in my room didn't have carpet. very dark in back parking area

exit door to the parking lot next to our room slams shut when people come in and out

unlocked doors leading into the hotel by the parking lot.

was spacious beds are excellent and comfortable, bathrooms are spacious, great writing table, parking could be next to your room, indoor swimming pool, and a great onsite bar and grill