also, the pool needed cleaning in the sense there were bandages and unknowns floating around which were a bit

rooms, pool and hot tub, little gym and breakfast.

pool, room, breakfast, environment was very child friendly and the restaurant was very good and accommodating

the next day i went for my complimentary grab and go hot breakfast

very clean. pool was nice. having laundry facilities came in handy.

great laundry facilities, clean. room was airy and good use of space.

possibly from pipes in laundry below room

- the pool was shut down, our tv was broken, the elevator was broken, the gym equipment was not working

loved the breakfast

very good breakfast and friendly front desk

it has so much charm and a bar that dates to 1786

and the concierge’s let us stay an extra hour for a late check out since we had arrived very late the night before due to snowy & stormy weather

lovely bar too

your bar was closed

reasonably priced, including the good tavern food and bar - indoor and out

loved the pool, breakfast was amazing and the beds were really comfortable.

the gym facilities were also a bit out dated and basic

big, comfortable bed, friendly and helpful staff, varied breakfast.

the pool and gym were very clean

breakfast was so-so

great location, impeccably clean and comfortable room, great breakfast

breakfast by the fire

breakfast was continental, a little disengenuous to say otherwise.

breakfast was adequate and well set up.

was pleasant, room was large and clean, lounge with fire place was relaxing, breakfast was excellent

they were doing work around the pool so we didn't use it.

considering this motel has a pool - it is rather strange there would not be television as well

a pool which is why i stayed there pool was closed very disappointed

location perfect for our needs (hiking the holyoke range). pool had shaded area - nice touch

the pool maintenance should've been better

i was too busy this time to take advantage of the indoor pool, but i would make time to use it next time

very clean & nice. welcoming staff. nice pool.

access to pool and workout with a bbq restaurant within walking distance

have to walk outside to get to the pool, which is kind of strange, but not a huge 'deal

pool could have been warmer. advertised as heated but not warm enough.

the breakfast was great. there was a wide variety to choose from.

kids had a blast in the pool

clean, convenient..:. breakfast included...free parking... friendly, respectful staff

very friendly staff, nice room, clean, great value, and such a great breakfast buffet too

the breakfast was decent

the rooms were newly renovated and the pool was nice and

the kitchen is extremely handy and the appliances were newer

they went above and beyond to be kind to me and my family, especially the kids, and were quick to respond to requests

the gym had free weights which was a plus

the breakfast was great!

was clean smell the clean me and my family enjoy it and furbaby dog they even had breakfast in bags that was

location, near shopping stores and restaurants. good breakfast

and it comes with complementary breakfast

no breakfast because of covid

us one more night due to the fact that we were in pain from our disability and still allowed a late check out the next day

sure how breakfast worked because of covid, just grabbed coffee and ate after checkout somewhere else not a

very clean. great breakfast and the staff was very friendly.

the hours of the pool and the the lobby was absolutely beautiful and welcoming.

liked the gym facilities and swimming pool

pool was closed

was comfortable with good tv and ample space full kitchen and dish/drink/silverware convenient location comfortable bed with excellent pillows and a

) to the pool which is very small (ca

the gym was great to have and so was the pool

pool was on the smaller side, but my kids had it to themselves both times we went and they loved it

good sized gym

great location. room was well appointed and very clean. wonderful breakfast choices.

the pool was way to small. 3 people at most.

nice indoor pool and very nice and accommodating personnel

indoor pool was a little small

the pool was small.

breakfast is superb

the kids loved the heated pool/hot tub

recently renovated clean good breakfast comfortable bed friendly staff good location

clean rooms, very courteous staff and excellent breakfast

there was the everpresent smell of natural gas coming from the laundry facilities

pool is tiny

pool too small to warrant the name pool.

the swimming pool is very small

pool could use updates (rusty rails, etc) hot tub very hot, pool was too cold

also has an indoor pool and fitness

parking is right outside the door

easy parking

walking down long corridors and taking elevators like in many

and the parking was a little tight, but i park right in front of the door with no issues

lots of parking

great 2 bed room suite, fits perfectly for a family. regular breakfast, very close to the mall

breakfast was excellent and breakfast staff very friendly

the kids loved the room. they really liked the shower and the little kitchen.

pool and hottub were awesome. breakfast was the best.

large spacious rooms , and beautiful large heated indoor pool a bonus

all kinds of pasty, an oatmeal bar and hot eggs, bacon, sausage and biscuits

if the bedroom had been placed where the kitchen is.

great breakfast in the morning and all new updated rooms with fantastic decorating and

very charming inside and out! the breakfast was delicious and bed was comfortable.

no hot breakfast, but we knew that. scones and muffins are great... and best cappacino...!

location park 18 wheeler with plenty of parking no one messed with truck or

i liked the spacious room with the kitchenette. pool was great! breakfast was good!

i had to leave early and breakfast person was accommodating.

clean spacious room, a pool, facility was very quiet.

indoor pool and gym

the pool area was very very slippery

could us a bar in the shower for added safety.

the bar delivered into the library so we were able to read in comfort

warm reception, great restaurant and bar staff. best location.

the bar is great with a lovely outdoor seating area, and the restaurant food is delicious

fitness center was small but adequate

pool was great breakfast was yummy and the room comfy

it was very clean and smells good. i love the hot water on the pool ❤️

we didn’t take advantage of the breakfast but it smelled delicious and was well attended by other guests

perfect room after a long day of travel. pool for kids.

very nice breakfast in the morning, easy checkout

one night was very noisy with kids in het hallways

pool was closed while we were there, that was a bummer for the kids

noise of highway and kids running, laughing, screaming, slamming doors till after 11 pm

the guy that checked us in was awesome, a level of service hard to find weird breakfast rules about not leaving the dinning area with any food or drink

no gym due to covid

parking was plentiful, even enough room to park with a trailer

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

there was a lot of food choices in the area and was pretty close to the mgm casino.

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

instant noodle for breakfast

the gym was great

free laundry and a lending library for games or appliances you might need

need some sorts mat to go from elevator to pool

free laundry open 24/7

loved the pool, suite is equipped beautifully for cooking great value

the quiet, the mostly friendly staff, the easy check in,the pool jacuzzi hours, the free gym and laundry

clean pleasant room pool was very well kept

laundry facilities on premises

not enough towels and when we asked for more, they gave us one pool towel

pool was not open and just toast and a coffee for breakfast

i stay before the summer so i don't get to use the pool, but they have a pool

good parking, great laundry

even opened up the breakfast room so i could get coffee

clean comfy room / bed and a fine free breakfast.

the lady in the breakfast room kept that area immaculate

no breakfast- no room service- very tiny room- no gym- no computers to use

excellent made to order breakfast

wonderful room, comfortable bed, amazing breakfast, reasonably priced, great staff

beautiful and comfortable room with delicious breakfast.

it was a wonderful hotel and a lovely room. amazing breakfast

the breakfast was just delicious

we didn't make it to the pool , unfortunately, we had been out in the rain all day and needed to get warm

room allowed but this was a public health order, the room i saw looked to be standard hotel gym setup but unfortunately i couldn’t use

breakfast is excellent.

in the bedroom couldn’t sleep well gym room water was broken left a black zipper shirt there late at night and never find it

pet fee is only $20. my kids love the indoor pool.

the pool was the best part because our kids had a wonderful time, and the staff was very friendly and attentive

i had carried food for my kids that ended up going bad

in the morning, good coffee and an ok breakfast

the only negative we had was how cold the lobby was during breakfast.

breakfast was very good and the location was perfect

pool too chilly

the room, breakfast was just what we needed

my family loved the gym and the pool

ended up having a dark room :( covid had the pool and fitness closed

pictures of pool area

very good proximity to the new mgm springfield casino, just over a half mile walk

free breakfast and 12pm check out

good setup for breakfast.

a different meat option for breakfast for those that don't eat pork, maybe turkey bacon other then that this place is perfect

the gym was very nice and the breakfast was good

the location is good, with easy access, parking on the waterfront although my room was looking at the

the parking was well lit and felt safe

friendly staff, great location and easy parking

the location is perfect, located in the same parking lot as the basketball hall of fame and less than a $10 uber ride to mgm springfield and the

best air conditioner! secure parking lot with a guard monitor.

it was very clean , receptionist was excellent, free breakfast was great

love the quietness the smell of clean bed was comfortable and breakfast was great

breakfast was kind a of sparse, there was basically just donuts and bagels to eat, i like to have a

very nice room, easy access. good breakfast, love the waffles.

breakfast was great!

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

everything was available from hygene to the kitchen supplies

my wife paused, my kids slowly laughed and asked,

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

should have some paper towels or hand towels in the kitchen

all the kitchen facilities are fully equipped

the on-site laundry is very convenient for me

lots of good facilities with games and laundry. beautiful location.

no pet fee which was a plus

i also liked the laundry facility near the pool so we didn’t have to leave our wet clothes in the rooms overnight

one washer worked in laundry

early check in

no pet fee

red roof is a good value. i really appreciate that they don't charge a pet fee.

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles in room permanent

it has a pool, fitness center and laundry

had good selection for breakfast

pool and breakfast

pool spa gym

brought grandkids for a swim. pool was clean and we were the only ones there. staff was amazing.

convenient parking and very pleasant rooms

inn is very conveniently located, the bar is very friendly

the breakfast is fine

breakfast was great

breakfast was yummy, nice selection of food

awkward parking lot & couldn't park near the room.

the parking was well lit

it snowed while we were there and the parking lot was never plowed

reflection on the property itself but,in the rear most of the facility in the parking lot & 2nd floor hall they partied all nite

location, friendly staff and plenty of parking!