the pool wasn't open when we arrived for our stay and also that the choices for the free breakfast was

was clean breakfast was good and right across from the dispensary a lot of restaurants near by casino 5 minutes

staff was very friendly, the pool is perfect for families the communication was wonderful and the breakfast was

and breakfast was far better than the competing hotels

only had one night so didn't have time to enjoy the amenities - pool, gym

best air conditioner! secure parking lot with a guard monitor.

parking was easy and hotel was easy to get to

the parking was well lit and felt safe

the location is good, with easy access, parking on the waterfront although my room was looking at the

parking was good, did have handicapped parking

kids loved the pool

i had carried food for my kids that ended up going bad

in without speaking to us and interrupting the call, which was weird, especially as we were with kids, wet from the rain, and really tired

there was a laundry center, fitness center and pool

they need to update breakfast foods available at least a couple days as week.

pet fee is only $20. my kids love the indoor pool.

didn't even get a smile nor the time breakfast was to be served nor the time of the pool operation hours but i enjoyed my stay very much

we arrived a bit early, and they were even willing to accommodate our early check in

fact that the pool is not open longer than 9pm and the gym is not a all nighter

laundry facility on site

parking was plentiful, even enough room to park with a trailer

the room was spotless, the beds were really comfortable, the breakfast was more than adequate and the view from the dining area was simply lovely

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

the breakfast area has a beautiful scenic view of what used to be jam's beach

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

should have some paper towels or hand towels in the kitchen

my wife paused, my kids slowly laughed and asked,

everything was available from hygene to the kitchen supplies

all the kitchen facilities are fully equipped

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

even opened up the breakfast room so i could get coffee

the lady in the breakfast room kept that area immaculate

a laundry machine for guest use (not free), the staff was helpful, the included breakfast was nice,

nice inside wonderful breakfast had a gym

breakfast was fine.

pool want open

i stay before the summer so i don't get to use the pool, but they have a pool

not enough towels and when we asked for more, they gave us one pool towel

clean pleasant room pool was very well kept

pool was not open and just toast and a coffee for breakfast

laundry didn't work and messed up my day.

has a amazing pool and hot tub

needed to do laundry, but dryers were not functioning well.

kitchen was stocked with basics staff was super nice

free laundry open 24/7

food was good. room was clean. my kids loved the pool.

we really enjoyed the swimming pool which was clean and empty :)

the gym is a definite plus

no gym. breakfast hot food not really hot

i liked the spacious room with the kitchenette. pool was great! breakfast was good!

free breakfast,laundry on premises

quiet clean good breakfast

was friendly, everything was very clean and the included breakfast was great

much chlorine in the pool'maybe a protocol during covid, but we didn't stay in the pool as long as we hoped because our

free breakfast was great, pool and hot tub were awesome.

the gym was great

super clean nice breakfast

the bed had springs that were sticking out , making it uncomfortable to sleep wish there was more kids tv channels

was some young kids having a party in one of the rooms but i will say that the staff resolved the

noise of highway and kids running, laughing, screaming, slamming doors till after 11 pm

i like this hotel. it's a very nice place and the breakfast is very good

us one more night due to the fact that we were in pain from our disability and still allowed a late check out the next day

fitness room door creaks and equipment is loud

breakfast was good. coffee excellent.

was clean smell the clean me and my family enjoy it and furbaby dog they even had breakfast in bags that was

no breakfast because of covid

it looks trendy very cute, games in the lobby, lounge area and they have an indoor pool

the breakfast had so many options and we loved that it wasnt over until 10

liked the gym facilities and swimming pool

also the gym was locked by appt only and even though it was empty that same staff member refused us entry or

very clean. great breakfast and the staff was very friendly.

had dents an the over head light was crack an pulled all the way out just wasn’t happy my kids an i cleaned up it was my daughter bday i did call down to front desk an they said they will

breakfast was amazing way more options than i expected they had almost everything you could think

the gym had free weights which was a plus

love the full kitchen

breakfast selection: imma diabetic and the only choice was yogurt

the breakfast was great. there was a wide variety to choose from.

would have liked to have tried out the pool or fitness center but wasn't sure if included

great staff, wonderful room and very good breakfast.

enjoyed using the hot tub and the pool and the rooms are comfortable and clean also breakfast was

pool area was clean and towels always readily

red roof is a good value. i really appreciate that they don't charge a pet fee.

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

no pet fee

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles in room permanent

early check in

everything was great. comfortable bed. clean. pool area great

breakfast choices were great and different each day we were there

pool spa gym

i like the complimentary breakfast, and pool, fitness room available too

great staff great breakfast!!

put wine glasses in the kitchen!

proximity to highway, shopping mall; and my children really enjoyed the swimming pool.

we came to breakfast right at the end and she went out of her way to make sure the kids got something hot to

breakfast was excellent and breakfast staff very friendly

it came with the kitchen and all utensils

no pool bcuz of corona maybe they should do time slot for ppl to use the pool

breakfast was good.

friendly and helpful staff at check-in and in the morning for breakfast

the pool was way to small. 3 people at most.

nice indoor pool and very nice and accommodating personnel

minutes drive)

it snowed while we were there and the parking lot was never plowed

awkward parking lot & couldn't park near the room.

the parking was well lit

there was plenty of parking

good amenities: parking right in front, breakfast included with various choices

room, pool and breakfast were the best we stayed at during our trip

the indoor pool and breakfast area were very nice

breakfast was excellent.

my family loved the gym and the pool

breakfast was kind a of sparse, there was basically just donuts and bagels to eat, i like to have a

breakfast and coffee was good and staff was very pleasant

breakfast was awesome

great staff, amazing rooms, got to speak with the nicest people at the front desk and an awesome breakfast in the morning

breakfast was great!

we had a big group with lots of kids so everyone was very disappointed

i wish they had a taller toilet seat. when my little kids say it's low.

sticky syrup on breakfast area floor & in elevator.

had breakfast rooms were very nice microwave refrigerator water was nice and hot in shower very

falling asleep one night because of the neighbors and another morning i was awaken by loud kids

there are plenty of parking

broken glass in the parking lot.

plenty of parking space

great staff! customer service excellent! rooms are spacious and comfortable. plenty of parking

assholes that leave barking all day dogs in room when not there multiple abandoned stolen cars in parking lot dont waste time complaining to staff/owner they laugh and say oh

clean. quiet. well lit parking lot. convenient location.

location and parking

party bachelor party anywhere that has a hotel that can hold people there s a pool great large parking

was perfect, easy access to the highway, lots of parking space, well lit areas with front and rear exits

the hotel was clean. the space was good. parking lot was nice.

there is a 24 hour coffee bar that was really good

laundry machines came in very handy also

the gym and pool are nice too

hotel & spa in a nice location, great amenities and services available

pool, room, breakfast, environment was very child friendly and the restaurant was very good and

the shuttle to the airport was excellent

nice and quiet. shuttle was great.

front desk staff fantastic. also, shuttle driver right on, friendly and organized.

the fitness room didn’t have a treadmill (as shown in the photos online), so i had to run in the rain

the breakfast was served for 6 hours

i had a 6am flight, but the 24-hour shuttle service got me there with ample time to spare

my room came with a kitchen

close to airport and with free shuttle service--both appreciated

laundry room and gym facility downstairs

free laundry

by, the staff was okay not very pleased with them but over all everything was great including the pool

the pool was very clean my kids had a blast

great service, clean and very comfortable room, clean and nice pool and great price!

the property itself was nice. pool was good. next to the airport a lot around you.

thanks for fixing the cable of tv, pool is excellent

clean. breakfast was very good!

friendly staff. spacious rooms. good wifi signal. great breakfast choices.

and intelligent, actually nutritious breakfast choices — thank you

the cleanliness of the hotel n the use of the pool

wish i could have stayed for breakfast but i had an early morning flight

there was a wide variety of food for breakfast

breakfast was included

no laundry bag - gave me when asked a 30 gal trash

the beeeeed! friendly service & topped off with a good breakfast

the gym was clean and it had the necessary equipment to carry on your routine

room size along with amenities pool,grill

let the hotel know that we had 6 kids and at 8pm we were being told by the downstairs people to be quiet

we stayed in a two-bedroom cottage that came with a fully-equipped kitchen, two spacious bathrooms, and a cozy living room—an ideal setup for a family looking for a

room with kitchen

breakfast selection

floor in my room didn't have carpet. very dark in back parking area

unlocked doors leading into the hotel by the parking lot.

exit door to the parking lot next to our room slams shut when people come in and out

there is a nice, big parking lot

was spacious beds are excellent and comfortable, bathrooms are spacious, great writing table, parking could be next to your room, indoor swimming pool, and a great onsite bar and grill

jacuzzi and pool amazing

they shuttled us to and from the airport and to and from the car rental agency

also, maybe add a shuttle to the hartford amtrak station

the pool was chilly but still great, and the hot tub is so awesome i didn't want to leave

the shuttle driver was wonderful

staff, good breakfast, very comfortable beds , very clean , good location

great laundry facilities, clean. room was airy and good use of space.

very good breakfast and friendly front desk

breakfast buffet is perfect

free breakfast was

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

staff were great we were allowed a late check out as we were attending a family funeral - no

front desk staff, staff at the bar area, room was and overall experience was great.

the hotel was overun with kids that made the pool area unusable as well as the gym

loved the convenience and the bar staff was fantastic!

value near airport; friendly and helpful staff, comfortable room; very clean, shuttle

the staff. very friendly and accommodating. shuttle service to bdl

too much to like - shuttle was unavailable to airport - which is why i booked this location

this time we asked for a late check out which they happily gave us

front desk clerk laundry shuttle

nice breakfast, clean room

that the pool close at 10 it should close at least 11:00pm

no oven. in door pool was on the cold side.

was a sports team there for a tournament and we went down to the bar to have a nightcap and it was very noisy with nowhere to sit

space of rooms and the bar and food were good

your bar was closed

it has so much charm and a bar that dates to 1786

and the concierge’s let us stay an extra hour for a late check out since we had arrived very late the night before due to snowy & stormy weather

reasonably priced, including the good tavern food and bar - indoor and out

lovely bar too

great location, impeccably clean and comfortable room, great breakfast

and very accessible grounds, comfortable bed, yummy continental breakfast, supportive, friendly staff, great central

the breakfast was presented in theme with the town and space, as well as, delicious

was pleasant, room was large and clean, lounge with fire place was relaxing, breakfast was excellent

walking distance to campus. amazing complimentary breakfast options.

breakfast could have been better

the gym facilities were also a bit out dated and basic

and we were given the perk of late check out when we asked we love this place

the pool was very well maintained and my kids loved it

pool was amazing and the bed where sooo comfycozy, they had coffee 'and cookies over the whole day

considering this motel has a pool - it is rather strange there would not be television as well

location perfect for our needs (hiking the holyoke range). pool had shaded area - nice touch

no coffee available pool closed no place to lounge outdoors

the pool was quite refreshing after a long drive.

the children loved the pool

very clean & nice. welcoming staff. nice pool.

access to pool and workout with a bbq restaurant within walking distance

nice fitness room with some free weights. free breakfast. nice room.

have to walk outside to get to the pool, which is kind of strange, but not a huge 'deal

what the kitchen provided

next time i book , i may be towing a trailer, and will be concerned about parking.

place was filthy, the parking lot was sketchy and i made my husband move our car

parking

didn't have the breakfast, nice location, plenty of parking, nice shower.

easy parking. easy travel to our comp venue

kids loved the pool

there isn't bar or restaurant to dine in, breakfast is limited

the gym was great to have and so was the pool

breakfast

) to the pool which is very small (ca

jeremy brown was delightful upon check-in the waitress , pool fella and the cleaning staff were very friendly

beds were very comfortable excellent furniture their height . pool and jacuzzi open

liked the cleanliness of our room and the breakfast room

swimming pool and a small gym is there for their guests

kids enjoyed the fitness room

pool could use updates (rusty rails, etc) hot tub very hot, pool was too cold

pool and gym a plus

pool is tiny

shower water was cold, and the tub kept filling up with water, the pool was really cold took a while for us to want to swim around, also we thought there was a

swimming pool smaller than expected

easy parking

are clean, beds are comfortable, free parking, friendly staff, and good location

lots of parking

ground level units, plenty of parking , family owned & operated

walking down long corridors and taking elevators like in many

at has never happened

location was great. hotel had lots of character and parking seemed ssecure.

building, easy access and parking, ev charger on-premises, own restaurant, friendly staff

my room was almost a villa, across the parking lot from the main inn and the desk staffer walked me to the room

beautiful property, friendly service, easy parking, clean and quiet with great rooms.

close parking

our kids loved the pool and we all enjoyed the food at the restaurant

very nice stay at a very nice place. pool and hot tub were great along with the food and staff!

the bar and restaurant were enjoyable and the staff was very welcoming and friendly

our kids loved the pool and we all enjoyed the food at the restaurant