the parking was well lit

it snowed while we were there and the parking lot was never plowed

reflection on the property itself but,in the rear most of the facility in the parking lot & 2nd floor hall they partied all nite

minutes drive)

awkward parking lot & couldn't park near the room.

downside to the continental breakfast was that if you went the last hour that it was served, there was not much left and the

kids in a separate (attached) room on the pull out couch with their own tv

good variety of breakfast, kids and adults were satisfied

my kids were

also, breakfast was nice, staff constantly cleaned the dining room after guests

plenty of parking

assholes that leave barking all day dogs in room when not there multiple abandoned stolen cars in parking lot dont waste time complaining to staff/owner they laugh and say oh

great staff! customer service excellent! rooms are spacious and comfortable. plenty of parking

there are plenty of parking

plenty of parking space

everything was great. comfortable bed. clean. pool area great

the timed pool slot

comfy beds! very quiet, appreciate the gym and pool areas!

pool spa gym

pool and breakfast

no pet fee

machines broken coffee machine broken laundry broken bathroom door broken first room had standing water puddles in room permanent

red roof is a good value. i really appreciate that they don't charge a pet fee.

early check in

it’s quiet, good location, had laundry room

location and parking

the breakfast was good and plentiful land more important wast ready at 6 am and lot of parking spaces

the hotel was clean. the space was good. parking lot was nice.

was perfect, easy access to the highway, lots of parking space, well lit areas with front and rear exits

also the parking lot is well lit and safe

was sunk down on one side they ran out of laundry detergent for sale airplanes go directly

convenient, nice staff and shuttle

close to airport, very clean, room was very nice with nice chairs and kitchenette, free laundry

gym, room set up

the gym was small but had everything we needed, the laundry room is attached to the gym and free machines

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but neither existed at this hotel

staff quiet no state supported junkies breakfast!!!

could walk the mile from the airport. comfortable and helpful staff allowed a late check out.

get breakfast or use fitness center due to the corona virus but hopefully in the near future i will get the opportunity

very clean. and the breakfast in the morning was awesome. i had waffles made to order.

floor in my room didn't have carpet. very dark in back parking area

parking is a breeze, right out front

exit door to the parking lot next to our room slams shut when people come in and out

unlocked doors leading into the hotel by the parking lot.

parking lot was dark, there were not enough towels, only garbage can in the room was a small one in

by, the staff was okay not very pleased with them but over all everything was great including the pool

outdoor pool was a bonus but we unfortunately did not have time to try it out

pool was close

the property itself was nice. pool was good. next to the airport a lot around you.

the pool was very clean my kids had a blast

and intelligent, actually nutritious breakfast choices — thank you

breakfast bar was awesome as was the gentlemen handling it!

clean. breakfast was very good!

very clean staff very friend large choice for breakfast

check in was great. breakfast was generous. pool was refreshing. staff was friendly.

the breakfast was somewhat lacking - water for tea was luke warm, limited selections.

awesome breakfast

we stayed in a two-bedroom cottage that came with a fully-equipped kitchen, two spacious bathrooms, and a cozy living room—an ideal setup for a family looking for a

breakfast selection

other than that i requested 1st floor near pool

clean and prompt shuttle ride.

no laundry bag - gave me when asked a 30 gal trash

loved the ability to have breakfast before taking flight at 6 a

room was right across from the laundry so hoping i could sleep in was not going to happen as the staff showed up for work and woke

upon room change, i was placed directly across from laundry

breakfast was a bit of a disappointment

not utilize/see pool or gym, but the room and rest of facilities were in very good condition

i am a swimmer so it was nice to be able to continue that and swim laps at the pool

has a laundry room

also, maybe add a shuttle to the hartford amtrak station

i didn’t like that it was so late in the night & some kids were racing up & down the halls.

staff were great we were allowed a late check out as we were attending a family funeral - no

had a last minute request (late check out) and they were very kind and willing to accommodate us

spacious bar and lobby areas

was woken up at 6am to kids screaming & running up and down the halls

front desk clerk laundry shuttle

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

it's worth the money if you have business locally, in house bar and restaurant

front desk clerk laundry shuttle

value near airport; friendly and helpful staff, comfortable room; very clean, shuttle

clean and as seen as pic the food omg was properly placed food was hot clean and cooked well pool area was very clean staff was cool

we love the breakfast too

friendly staff, great room, nice continental breakfast

spacious room up to date room and facilities comfortable bed good breakfast

the free breakfast was awesome. it was all very nice!

the location is perfect, located in the same parking lot as the basketball hall of fame and less than a $10 uber ride to mgm springfield and the

the location is good, with easy access, parking on the waterfront although my room was looking at the

parking was good and there were places to eat and drink in walking distance

friendly staff, great location and easy parking

parking was good, did have handicapped parking

24hr gym was great but the air wasn't working in the gym so it was kinda warm

the kids and i were asleep, but my husband was awake trying to use the bathroom when she just walked in

very good proximity to the new mgm springfield casino, just over a half mile walk

pool breakfast and staff

great variety to choose from we were there for 2 nights, the room was very clean, the pool was so relaxing and the kids enjoyed it

everything was available from hygene to the kitchen supplies

spacious downstairs with a large dining table, couch, and kitchen

the open concept was great and the kitchen area was perfect for a short stay or even a week-long stay

should have some paper towels or hand towels in the kitchen

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

the pool was the best part because our kids had a wonderful time, and the staff was very friendly and attentive

i had carried food for my kids that ended up going bad

in the morning, good coffee and an ok breakfast

the only negative we had was how cold the lobby was during breakfast.

breakfast was very good and the location was perfect

room was nice, clean, comfortable. only stayed one night, kids had a blast at the pool.

omelet station?!? but the breakfast was just fine.

pool was very cold no towels also i’m glad we brought our own housekeeping came at 9:30 am to

would have liked early check in but staff was upfront and honest that they could not promise anything

i like that it had gym

clean facility, friendly, helpful staff, comfortable bed. close parking to entrance.

cleanliness. super comfy room. friendly staff. great deal. free wifi and parking.

easy parking. easy travel to our comp venue

next time i book , i may be towing a trailer, and will be concerned about parking.

parking

didn't really like the size of the pool and i wish the store had more variety and things that were a little inexpensive

the pool opened at nine am but on our first day the kids arrived ready to swim at 9 only to be told they were doing maintenance on the pool and we

when there was six empty rooms from my room up i had to rent it that far away i asked how old the kids had to be to swim they said 18 years old to go by there self crazy

kids with not supervision, horse play, music

it's kid friendly and great workout gym

the t v was a decent size, and i love the breakfast and the different variations that they had

staff, very clean throughout, rooms spacious & comfortable & breakfast was perfect

breakfast was excellent

the room was hugh. it had a full kitchen very comfortable bed.

welcoming, the room was very clean and cozy, food in the morning was amazing, the pool and gym was very nice and overall is worth the price

very clean, great breakfast, staff very helpful

the gym, had old rusted and run down equipment: one treadmill which wouldn’t reset, one bike that

nice room, pet friendly at a reasonable fee, great area to walk the dog, substantial breakfast!!

friendly staff, decent breakfast, clean and comfortable

room size was great. had an on site gym, comp breakfast.

hotel was well maintained. had a nice pool too. liked the laundry.

no breakfast.

eggs at breakfast.

breakfast was fine.

employee in breakfast room very helpful (sorry) didn't get his name

i stay before the summer so i don't get to use the pool, but they have a pool

i wish they had indoor pool....

cereal was really good, pool was amazing!!

laundry facilities on premises

not enough towels and when we asked for more, they gave us one pool towel

spacious room with kitchen area, pool in basement, clean, quiet and comfortable

beds were comfortable, the shower hot, great full kitchen and the pool was great

my son also enjoyed the pool so much

we like the pool, the hot tub the hotel room

full kitchen, the cup board facility, the comfort, the quiet, the mostly friendly staff, the easy check

at has never happened

building, easy access and parking, ev charger on-premises, own restaurant, friendly staff

my room was almost a villa, across the parking lot from the main inn and the desk staffer walked me to the room

in east hartland) it is very important for me to find a place that is nice, but also offers parking that is well lit, off the main road, and in a safe location

location was great. hotel had lots of character and parking seemed ssecure.

the gym was great

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces should not be so high with false

location, that they served breakfast, and that they had a pool

noise of highway and kids running, laughing, screaming, slamming doors till after 11 pm

the pool is seasonal, so we weren't able to use it in the fall or winter season.

vey nice breakfast . staff very courteous and friendly

gym, pool, breakfast closet to other shops

much chlorine in the pool'maybe a protocol during covid, but we didn't stay in the pool as long as we hoped because our

great pool

very nice breakfast in the morning, easy checkout

staff, the size and amenities of room, the pool was just 'ok', great tv channels, wifi was 'ok'

was friendly, everything was very clean and the included breakfast was great

loved the breakfast

old furniture in the kitchen, water leak spots in the ceiling and most of all minor hot water to

dated staff are great rooms with kitchen doesn't have the essentiels had to go out and buy forks knifes pan bowls dish washing

the lady that did the breakfast ( sandra) she was the nicest and most pleasant person, also your front desk staff was

it was so clean the staff was great and the continental breakfast was amzing.

close parking

the breakfast was delicious, with every nourishing food imaginable

breakfast was good, and the sunday brunch definitely had a great variety of food along with

more gluten free options on continental breakfast please please

a simple grab bar would be a great idea when getting in and out of the shower tub

everything was great and the breakfast was a nice added bonus

pool was very warm and great for the kids

the kids enjoyed the pool so much

bed, good ac, breakfast and pedestrian bridge to park where dragon boat festival was held

pool. and exercise had breakfast.

there was a lot of food choices in the area and was pretty close to the mgm casino.

very nice place, very clean, comfortable, quite, good breakfast.... they treated us really good!

breakfast didn't work for me. had to walk to office from unit..

i absolutely loved it and the free breakfast was great, i

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

pool was perfect for what i was looking for as was the room

breakfast was great

breakfast was delicious, the location was perfect & next to walmart supper shopping, the place was

breakfast was great! pool was warm and clean

excellent breakfast and front desk staff

breakfast was great!

very nice room, easy access. good breakfast, love the waffles.

love the quietness the smell of clean bed was comfortable and breakfast was great

breakfast was awesome

it was very clean , receptionist was excellent, free breakfast was great

facility was clean and well maintained, staff was friendly and accommodating, great breakfast!

we didn’t have the time to use the pool but we were able to use the gym and that was also very clean even

appreciated clean room and kitchen.

the overall hotel was very clean, no cigarettes or trash in the parking lot, always towels in the pool area, clean hallways

were very impressed with it's cleanliness and facilities (pool, gym, outside area for sport and relaxing) and the staff were extremely friendly and helpful

reasonable rate for a simple hotel room. clean, well maintained, good breakfast. thank you!

it looks trendy very cute, games in the lobby, lounge area and they have an indoor pool

the gym is great

breakfast was amazing

pool closed when i arrived,

pike; clean, comfortable room; breakfast was very good for an economy motel; had small fitness room; inexpensive

breakfast was good. coffee excellent.

was clean smell the clean me and my family enjoy it and furbaby dog they even had breakfast in bags that was

and it comes with complementary breakfast

location, near shopping stores and restaurants. good breakfast

had dents an the over head light was crack an pulled all the way out just wasn’t happy my kids an i cleaned up it was my daughter bday i did call down to front desk an they said they will

the kitchen is extremely handy and the appliances were newer

pool it had to much chlorine i loved how cleaned it was but it had to much chlorine and we

cleanliness, pool, friendly helpful staff

the small kitchenette in each room was clean and modern

my wife and kids really liked the pool

was great, i like the pool, awesome jacuzzi

very friendly staff, nice room, clean, great value, and such a great breakfast buffet too

breakfast was gross. we ate out after tying to eat in.

location close to the mass pike. good breakfast.

hotel is quiet, convenient location, staff very friendly, and the breakfast is excellent

no pool bcuz of corona maybe they should do time slot for ppl to use the pool

breakfast was hot and delicious with plenty of options which is important to me

location, breakfast, gym

the pool was small.

the room was large and clean, pool area was nice, hotel accepts dogs which is huge plus for us, parking is convenient, restaurant was not open due to lockdown, but i know it is very good

easy access to parking lot carry luggage in and out

tons of parking & not far to go for restaurants or shopping

parking was not as good as it could have been.

parking is ample

parking is a block away and no valet service. continental breakfast

a bit pricey but worth it. small parking lot.

love that parking and breakfast are included

hotel is in a good location with friendly staff, valet parking, complementary breakfast and large, clean rooms

no onsite parking

food was good. room was clean. my kids loved the pool.

nice pool

indoor pool and gym

the pool area was very very slippery

everyone was friendly and accommodating. parking was a breeze. breakfast was nice.

staff was soo friendly and the pool was nice

didn't know pool was out of order

they will provide food facility in future for the guest and they need to put a small sing for the breakfast timings 1 more thing that keep some drinking water in the

the staff was very alvailable and nice,the room was really clean and my kids love the pool.

the lady that provided the breakfast was beyond outstanding

full kitchen, huge bed, huge bathroom, living room

pool arrangement need more explanation and be monitored by limiting access to people that’s have

great breakfast. helpful staff

pool and grill

breakfast was amazing

en though i was in this hotels parking lot) they then asked me to see if any other cars were damaged

there was ample parking and it was conveniently accessible to the hotel's entrances

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was

called for someone to get all my bags and bring them around when i asked where the handicapped parking was

told me i shouldn t have parked near the neighboring hotel

furthermore, it snowed quite a bit the day before we departed, but the parking lot had not been shoveled out between the cars leaving it very icy and slippery

liked parking on premises that was free

pool was closed the lights in the parking lot were not working breakfast could have been a bit

burglary of multiple cars in parking lot made us feel unsafe in the area

comfy bed and room. great location. free parking.

everything was clean the kids loved the pool

i didn’t like looking in the drawer in the kitchen and finding a mess with the sharp knives

also the only thing that is missing is a swimming pool

pool was not working properly so it was cold

kids loved christmas decorations and crafts

clean, quiet, easy access, plenty of parking, central location...

the parking lot could use a redo of paving

i felt very safe, parking was good, front desk clerk was great

the parking was also close to our room which was great

easy parking and good

kitchen and laundry facilities

clean, quiet, helpful staff, comfy bed, full kitchen, able to get a dvd player.

big room, well equipped. staff very nice. nice grab & go breakfast.

liked the laminate flooring and access to fridge and kitchen if needed.

the breakfast is totally unhealthy. there was a very unpleasant smell when i entered the room.

clean and spacious, free parking, wifi and breakfast, pool, hot tub and gym. competitie price

i liked the free breakfast and gym.

gym was open

comfortable bed. good breakfast. the kids loved the indoor pool. convenient to i-84 and i-91.

use the microwave to heat up bags for my back so it was very inconvenient to have to go into the kitchen to heat them up