even opened up the breakfast room so i could get coffee

hotel was well maintained. had a nice pool too. liked the laundry.

on-site laundry was a great convenience

nice inside wonderful breakfast had a gym

good parking, great laundry

clean pleasant room pool was very well kept

cereal was really good, pool was amazing!!

pool was not open and just toast and a coffee for breakfast

i wish they had indoor pool....

pool want open

free laundry open 24/7

free laundry and a lending library for games or appliances you might need

beds were comfortable, the shower hot, great full kitchen and the pool was great

i loved the little kitchen in the room and the snack pantry in the lobby

full kitchen, the cup board facility, the comfort, the quiet, the mostly friendly staff, the easy check

the gym was great

pool was closed while we were there, that was a bummer for the kids

i like this hotel. it's a very nice place and the breakfast is very good

just the pool needs opened.

the guy that checked us in was awesome, a level of service hard to find weird breakfast rules about not leaving the dinning area with any food or drink

room, very good breakfast with eggs, sausage, waffles, fruit and more

free breakfast was great, pool and hot tub were awesome.

pool was great breakfast was yummy and the room comfy

i like the plce its very clean have swimming pool its quite i like thanks

very nice staff for check in and check out, pool and hot tub were very nice and a free full breakfast was a very nice surprise

i wish we would have made it to breakfast and the pool but unfortunately we over slept but i bet it would have been amazing

the bonus for us was the coin operated guest laundry which made travelling easier

omelet station?!? but the breakfast was just fine.

it was clean and the breakfast was great

very convenient location, good bar and breakfast selection. very comfortable bed

awesome gym, great pool and good breakfast that was included in the price

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

everything was available from hygene to the kitchen supplies

should have some paper towels or hand towels in the kitchen

spacious downstairs with a large dining table, couch, and kitchen

it was nice having a full size table for meals and kids’ homework, too

my wife paused, my kids slowly laughed and asked,

help, but on such a busy weekend in springfield would assume they would be prepared for lots of kids in the pool at all times

bonus was the free breakfast which they class as continental yet you had the choice of omelettes, sausages, pancakes

kids loved the pool

the hotel was clean, staff was friendly and the breakfast was good.

the moms and the kids went to the dr

went to springfield to go to mgm casino the hotel was with walking distance- great hotel was very clean and employees helpful

choose from we were there for 2 nights, the room was very clean, the pool was so relaxing and the kids enjoyed it

the gym was very nice and the breakfast was good

a different meat option for breakfast for those that don't eat pork, maybe turkey bacon other then that this place is perfect

front of elevators to “catch” the dripping water of guests waiting for elevator after leaving pool

the location is good, with easy access, parking on the waterfront although my room was looking at the

parking was easy and hotel was easy to get to

friendly staff, great location and easy parking

staff, neighbourhood, free parking, value for money

you can walk to 4 restaurants as they are across the parking lot

breakfast that's included was not very tasty

customer service skills for front deski also love that the hotel is very clean pool is open jacuzzis open great breakfast is one of my favorite places to stay i recommended

large room, comfortable bed great bedding. nice kitchen the set up.

proximity to highway, shopping mall; and my children really enjoyed the swimming pool.

were very impressed with it's cleanliness and facilities (pool, gym, outside area for sport and relaxing) and the staff were extremely friendly and helpful

we enjoyed the gym and pool

the pool is small, but it is indoor and heated

very friendly staff. nice breakfast and coffee. near freeway. comfortable beds.

swimming pool of course!

breakfast was good.

sure how breakfast worked because of covid, just grabbed coffee and ate after checkout somewhere else not a

reasonable rate for a simple hotel room. clean, well maintained, good breakfast. thank you!

breakfast was amazing

breakfast was good enough, clean, well-stocked, and varied

looked the pool. bed was comfortable, bought the pillows they were perfect.

fitness center could use a new set of dumbbells

the breakfast was good i thought everything was satisfactory

super helpful staff. good complimentory breakfast. clean room. excellent price.

location, near shopping stores and restaurants. good breakfast

pike; clean, comfortable room; breakfast was very good for an economy motel; had small fitness room; inexpensive

the fitness room. the kitchen in the room. the size of the room.

pool it had to much chlorine i loved how cleaned it was but it had to much chlorine and we

the place was very clean and salt water pool was awesome!

great laundry facilities

breakfast was amazing way more options than i expected they had almost everything you could think

enjoyed using the hot tub and the pool and the rooms are comfortable and clean also breakfast was

it was nice enjoyed the pool

kids had a blast in the pool

my wife and kids really liked the pool

pool area was clean and towels always readily

i used the gym and the elliptical worked well

breakfast was quite tasty as well

pool

staff, very comfortable bed- clean, spacious room- great breakfast- perfect location right off turnpike

breakfast was excellent.

location,breakfast

breakfast was great!

breakfast was awesome

breakfast was kind a of sparse, there was basically just donuts and bagels to eat, i like to have a

breakfast and coffee was good and staff was very pleasant

location, breakfast, very clean, friendly staff.

instant noodle for breakfast

i absolutely loved it and the free breakfast was great, i

staff, coffee maker, fridge, fitness room, laundry, clean rooms and affordable

everything met our needs. please provide creamers at breakfast.

dont like the idea thatthey dont have coffee even after breakfast because most big hotels offered this one for

pool water was cold

no gym. breakfast hot food not really hot

food was good. room was clean. my kids loved the pool.

we really enjoyed the swimming pool which was clean and empty :)

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

red roof is a good value. i really appreciate that they don't charge a pet fee.

no pet fee

it’s quiet, good location, had laundry room

early check in

breakfast buffet was superb

comfy beds! very quiet, appreciate the gym and pool areas!

kind staff great breakfast and service.

i like the complimentary breakfast, and pool, fitness room available too

breakfast buffet was excellent and the hotel location was right near stores and restaurants i would

every staff member we encountered, front desk, breakfast and housekeeping were so friendly

the gym and pool are nice too

hotel & spa in a nice location, great amenities and services available

pool area could be more inviting.

after dinner, we went to our 930 pm swimming slot because the pool was open

reflection on the property itself but,in the rear most of the facility in the parking lot & 2nd floor hall they partied all nite

location, friendly staff and plenty of parking!

location, parking, customer service,

the parking was well lit

minutes drive)

downside to the continental breakfast was that if you went the last hour that it was served, there was not much left and the

also, breakfast was nice, staff constantly cleaned the dining room after guests

kids in a separate (attached) room on the pull out couch with their own tv

we had a big group with lots of kids so everyone was very disappointed

falling asleep one night because of the neighbors and another morning i was awaken by loud kids

honestly the maintenance staff had to spend an hour every morning cleaning sweeping the parking lot because of these few quests

there are plenty of parking

great staff! customer service excellent! rooms are spacious and comfortable. plenty of parking

broken glass in the parking lot.

plenty of parking

i just wished that the fitness center was a bit larger.

a early check in the second stay, very friendly and helpful

staff quiet no state supported junkies breakfast!!!

nice and quiet. shuttle was great.

corridor still a tad smelly, breakfast was mediocre - no eggs

the studio suite kitchen

my room came with a kitchen

gym

dunlavey was extremely helpful and went out of his way to ensure we would have 4 am shuttle service to the terminal

convenient, nice staff and shuttle

we found an empty beer bottle under the bed the staff was sitting around smoking outside the laundry room which my kids could see and

hot breakfast was very much appreciated as well

didn’t allow early check in- person who answered was rude

improve quality of the breakfast

- the pool was shut down, our tv was broken, the elevator was broken, the gym equipment was not working

thanks for fixing the cable of tv, pool is excellent

great service, clean and very comfortable room, clean and nice pool and great price!

pool was close

the pool was very clean my kids had a blast

peaceful, clean, pool ready. easily accessible to other locations.

check in was great. breakfast was generous. pool was refreshing. staff was friendly.

very clean staff very friend large choice for breakfast

friendly staff. spacious rooms. good wifi signal. great breakfast choices.

wish i could have stayed for breakfast but i had an early morning flight

we enjoyed the location - and the breakfast and the pool.

parking and layout of hotel no handicap parking

location and parking

also the parking lot is well lit and safe

the hotel was clean. the space was good. parking lot was nice.

was perfect, easy access to the highway, lots of parking space, well lit areas with front and rear exits

the gym was clean and it had the necessary equipment to carry on your routine

good location to airport and breakfast muffin was dry but eggs were good.

breakfast was included

there was a wide variety of food for breakfast

the room, area, the gym

yes, the breakfast

complementary breakfast was great

it had an accessible pool and is very close to the airport and food

let the hotel know that we had 6 kids and at 8pm we were being told by the downstairs people to be quiet

breakfast was better than average, lots of choices and well maintained by the staff

your bar was closed

and the concierge’s let us stay an extra hour for a late check out since we had arrived very late the night before due to snowy & stormy weather

it has so much charm and a bar that dates to 1786

lovely bar too

reasonably priced, including the good tavern food and bar - indoor and out

there was no breakfast due to covid-19 restrictions, but that was understandable

pool and hot tub well-maintained

shuttle to hotel was very accomodating, 24 hours availability

the shuttle driver was wonderful

clean, attractive, well located, good shuttle service

the breakfast was presented in theme with the town and space, as well as, delicious

great location, impeccably clean and comfortable room, great breakfast

and very accessible grounds, comfortable bed, yummy continental breakfast, supportive, friendly staff, great central

was pleasant, room was large and clean, lounge with fire place was relaxing, breakfast was excellent

breakfast by the fire

exit door to the parking lot next to our room slams shut when people come in and out

parking and location is great

parking lot was dark, there were not enough towels, only garbage can in the room was a small one in

parking is a breeze, right out front

there is a nice, big parking lot

we were able to get a late check out. beds were comfortable. staff was friendly.

breakfast was good, plenty of choices

the pool water was ice cold, and we couldn't use it.

pool was nice and warm, gym facilities good

the room was clean and the tub was fantastic. it was nice to be able to reserve the pool.

a pool which is why i stayed there pool was closed very disappointed

outdoor pool very nice

the pool maintenance should've been better

the children loved the pool

they were doing work around the pool so we didn't use it.

pool could have been warmer. advertised as heated but not warm enough.

much appreciated the fully functioning kitchen, stocked with cookware and dishes

have to walk outside to get to the pool, which is kind of strange, but not a huge 'deal

very clean & nice. welcoming staff. nice pool.

she did her best to rectify the small items i requested (working remote control, where fitness room located, etc

quiet, convenient, clean, has good wi-fi, and offers good, shaded parking, and is run by courteous, helpful people

easy parking

lots of parking

ground level units, plenty of parking , family owned & operated

location, ground floor access, easy parking, rustic setting but close to expressway

front desk staff, staff at the bar area, room was and overall experience was great.

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

i didn’t like that it was so late in the night & some kids were racing up & down the halls.

wish pool was bigger as it was filled with kids

loved the convenience and the bar staff was fantastic!

pool was on the smaller side, but my kids had it to themselves both times we went and they loved it

i loved that it had a kitchen and living room

breakfast

large room with a small kitchen and work area

i had the swimming pool all to myself in the morning and thats always a bonus

the staff. very friendly and accommodating. shuttle service to bdl

the pool wasn't open, and had no bar inside

front desk clerk laundry shuttle

i loved the laundry facility as

managed to get an early check in

spacious room up to date room and facilities comfortable bed good breakfast

the kids had a blast at the pool

kitchen was great with table, bench, chair and nice large window

no oven. in door pool was on the cold side.

friendly professional staff and spacious rooms with full kitchen

(front desk did offer to switch rooms in which i declined since my kids already sat on the beds and disheveled them

nice hot tub and pool

the pool was also clean

clean, quiet room. wonderful bed. close to umass and easy access. delicious breakfast.

liked the cleanliness of our room and the breakfast room

very clean, quiet and comfortable. reasonable fitness center.

pool and gym a plus

also has an indoor pool and fitness

the pool

pool too small to warrant the name pool.

warm reception, great restaurant and bar staff. best location.

the bar is great with a lovely outdoor seating area, and the restaurant food is delicious

fitness center was small but adequate

the bar delivered into the library so we were able to read in comfort

the bar was fun, and the food was good

beautiful old inn. i stayed in the carriage house. i liked that there was parking right outside.

overall, fantastic experience, great location, easy parking

beautiful property, friendly service, easy parking, clean and quiet with great rooms.

at has never happened

in east hartland) it is very important for me to find a place that is nice, but also offers parking that is well lit, off the main road, and in a safe location

close parking

our kids loved the pool and we all enjoyed the food at the restaurant

the pool was warm and sunlight streaming through the windows there created a lovely experience

a simple grab bar would be a great idea when getting in and out of the shower tub

very nice stay at a very nice place. pool and hot tub were great along with the food and staff!

the breakfast was delicious and the cook was incredibly kind

wonderful room, comfortable bed, amazing breakfast, reasonably priced, great staff

the staff were very friendly, the room was comfortable and the breakfast was excellent.

we were the last breakfast sitting and they ran out of muffins

beautiful and comfortable room with delicious breakfast.

didn't have the breakfast, nice location, plenty of parking, nice shower.

next time i book , i may be towing a trailer, and will be concerned about parking.

cleanliness. super comfy room. friendly staff. great deal. free wifi and parking.

parking

clean facility, friendly, helpful staff, comfortable bed. close parking to entrance.