much chlorine in the pool'maybe a protocol during covid, but we didn't stay in the pool as long as we hoped because our

we didn’t take advantage of the breakfast but it smelled delicious and was well attended by other guests

i wish we would have made it to breakfast and the pool but unfortunately we over slept but i bet it would have been amazing

very nice staff for check in and check out, pool and hot tub were very nice and a free full breakfast was a very nice surprise

quiet clean good breakfast

pool wasn't open.

the guy that checked us in was awesome, a level of service hard to find weird breakfast rules about not leaving the dinning area with any food or drink

kids loved the pool

the breakfast was always good

3rd floor company that staying there had kids running, jumping & banging on the walls very late

the gym was great

free laundry open 24/7

i loved the little kitchen in the room and the snack pantry in the lobby

laundry basket if you needed to do laundry

needed to do laundry, but dryers were not functioning well.

full kitchen, the cup board facility, the comfort, the quiet, the mostly friendly staff, the easy check

not enough towels and when we asked for more, they gave us one pool towel

i wish they had indoor pool....

clean pleasant room pool was very well kept

laundry facilities on premises

pool was looking very nasty and was closed

the pool and gym was

breakfast was amazing

it looks trendy very cute, games in the lobby, lounge area and they have an indoor pool

also the gym was locked by appt only and even though it was empty that same staff member refused us entry or

the amenities- fitness gym and indoor pool

location, near shopping stores and restaurants. good breakfast

us one more night due to the fact that we were in pain from our disability and still allowed a late check out the next day

super helpful staff. good complimentory breakfast. clean room. excellent price.

no breakfast because of covid

fitness room door creaks and equipment is loud

the rooms were newly renovated and the pool was nice and

pool it had to much chlorine i loved how cleaned it was but it had to much chlorine and we

the pool is great

the place was very clean and salt water pool was awesome!

wished there was a hot tub, heated pool not very warm.

large room, comfortable bed great bedding. nice kitchen the set up.

facility was clean and well maintained, staff was friendly and accommodating, great breakfast!

the room was massive and we had an entire kitchen to use

we didn’t have the time to use the pool but we were able to use the gym and that was also very clean even

breakfast that's included was not very tasty

staff, breakfast

laundry not available, soda machines and ice machines on 3rg floor. not convenient

quick check-in; complimentary toiletries and breakfast; all fine; nice to have option of gym; friendly staff; good to have fridge, freezer and microwave in the

no breakfast- no room service- very tiny room- no gym- no computers to use

a laundry machine for guest use (not free), the staff was helpful, the included breakfast was nice,

enjoyed using the hot tub and the pool and the rooms are comfortable and clean also breakfast was

the pool hours ! wish it had opened up earlier and stayed open later

very friendly staff, nice room, clean, great value, and such a great breakfast buffet too

clean, convenient..:. breakfast included...free parking... friendly, respectful staff

breakfast was great, i like the pool, awesome jacuzzi

swimming pool of course!

the pool was way to small. 3 people at most.

location, breakfast, gym

friendly and helpful staff at check-in and in the morning for breakfast

we enjoyed the gym and pool

laundry facility on site

pet fee is only $20. my kids love the indoor pool.

awesome gym, great pool and good breakfast that was included in the price

i like that it had gym

pool was very cold no towels also i’m glad we brought our own housekeeping came at 9:30 am to

the free breakfast was great

the moms and the kids went to the dr

the breakfast was good, there were pancakes and my kids loved it

we asked for early check in and a later check out, she was gracious and accomdation

bonus was the free breakfast which they class as continental yet you had the choice of omelettes, sausages, pancakes

close by and convenient to the mgm casino

location was close to casino and highways beds were super comfortable.

it was nice having a full size table for meals and kids’ homework, too

didn't notice til the day we left but there's a burner in the kitchen cabinets if you wanted to cook something

should have some paper towels or hand towels in the kitchen

everything was available from hygene to the kitchen supplies

all the kitchen facilities are fully equipped

went to springfield to go to mgm casino the hotel was with walking distance- great hotel was very clean and employees helpful

travelled with kids so having an extra seat would have been nice

the kids and i were asleep, but my husband was awake trying to use the bathroom when she just walked in

the pool wasn't open when we arrived for our stay and also that the choices for the free breakfast was

the morning, close to everything, but just far enough away to avoid the crazy traffic jams at the casino

best air conditioner! secure parking lot with a guard monitor.

the parking was well lit and felt safe

parking was easy and hotel was easy to get to

you can walk to 4 restaurants as they are across the parking lot

the location is perfect, located in the same parking lot as the basketball hall of fame and less than a $10 uber ride to mgm springfield and the

very nice place, very clean, comfortable, quite, good breakfast.... they treated us really good!

there was a lot of food choices in the area and was pretty close to the mgm casino.

i thought they would have more variety for breakfast but the waffles was amazing!

instant noodle for breakfast

no breakfast

good amenities: parking right in front, breakfast included with various choices

excellent breakfast and front desk staff

pool too chilly

my family loved the gym and the pool

pool was perfect for what i was looking for as was the room

breakfast was kind a of sparse, there was basically just donuts and bagels to eat, i like to have a

great staff, amazing rooms, got to speak with the nicest people at the front desk and an awesome breakfast in the morning

breakfast was awesome

breakfast as excellent

breakfast was great!

dont like the idea thatthey dont have coffee even after breakfast because most big hotels offered this one for

pool water was cold

no gym. breakfast hot food not really hot

food was good. room was clean. my kids loved the pool.

we really enjoyed the swimming pool which was clean and empty :)

restaurant and bar closed at 8:30 pm

pool was very nice, everything was very clean, friendly, helpful staff, great restaurant on site,

early check in to accommodate us getting ready to attend a wedding

everything about this hotel from the price, clean room with a great setup and free breakfast with a good variety of food

complimentary breakfast is amazing

red roof is a good value. i really appreciate that they don't charge a pet fee.

the laundry room wasn't free to use and only had one washer and one dryer for the whole block

early check in

it’s quiet, good location, had laundry room

no pet fee

pool and breakfast

the timed pool slot

breakfast buffet was excellent and the hotel location was right near stores and restaurants i would

very clean and the pool and spa were clean as well as the fitness center very well kept

comfy beds! very quiet, appreciate the gym and pool areas!

room- however pool closed for repair, gym closed for repair, elevator out of service

great laundry facilities, clean. room was airy and good use of space.

hot breakfast was very much appreciated as well

loved the breakfast

the food was ok. typical hotel breakfast.

lovely bar too

your bar was closed

and the concierge’s let us stay an extra hour for a late check out since we had arrived very late the night before due to snowy & stormy weather

reasonably priced, including the good tavern food and bar - indoor and out

it has so much charm and a bar that dates to 1786

breakfast is very good, and it was wonderful to have coffee and tea available all the time

breakfast by the fire

breakfast was adequate and well set up.

the breakfast was presented in theme with the town and space, as well as, delicious

walking distance to campus. amazing complimentary breakfast options.

loved the pool, breakfast was amazing and the beds were really comfortable.

i loved that the pool was available for just your room guest not shared.

breakfast was good, plenty of choices

the hotel is real nice i love the way it looks real clean and the pool amazing and also the breakfast really good… there’s a gas station, food, and shopping places near by also besides

loved the pool; good temperature and clean

the parking was well lit

clean room, bathroom, and refrigerator. easy parking.

there was plenty of parking

minutes drive)

it snowed while we were there and the parking lot was never plowed

they were doing work around the pool so we didn't use it.

a pool which is why i stayed there pool was closed very disappointed

pool closed for season

no microwave. no coffee in room or lobby. pool closed down

considering this motel has a pool - it is rather strange there would not be television as well

pool could have been warmer. advertised as heated but not warm enough.

she did her best to rectify the small items i requested (working remote control, where fitness room located, etc

the very rusty door in the pool room. t

love the salt walter heated pool

access to pool and workout with a bbq restaurant within walking distance

and the parking was a little tight, but i park right in front of the door with no issues

new we were to sleep in the motel on the road, it was 100% like we expected - parking right in front of the room entrance, simple facilities, just enough to spend a night while

lots of parking

location, ground floor access, easy parking, rustic setting but close to expressway

parking is right outside the door

we did not ate their breakfast as the options we good but limited.

the location, the free parking, the amazing gym, the breakfast and the rooms

pool was on the smaller side, but my kids had it to themselves both times we went and they loved it

pool is not heated and had to ask for towels every time the kids used it

quiet, view of trees from our window, extremely comfortable, staff was absolutely love, wonderful breakfast

i wish they had a taller toilet seat. when my little kids say it's low.

my kids were

breakfast was good

falling asleep one night because of the neighbors and another morning i was awaken by loud kids

quick and early check in. friendly staff.

clean, quiet room. wonderful bed. close to umass and easy access. delicious breakfast.

bed, nice pool & hot tub' although the hot tub was almost too hot, breakfast was great' super location' i would definitely stay there again

nice hot tub and pool

clean rooms, very courteous staff and excellent breakfast

pool, hot tub, gym, and above-average breakfast! perfect for a mid-week business trip.

honestly the maintenance staff had to spend an hour every morning cleaning sweeping the parking lot because of these few quests

there are plenty of parking

great staff! customer service excellent! rooms are spacious and comfortable. plenty of parking

plenty of parking

plenty of parking space

shower water was cold, and the tub kept filling up with water, the pool was really cold took a while for us to want to swim around, also we thought there was a

pool could use updates (rusty rails, etc) hot tub very hot, pool was too cold

very clean and attractive. i appreciated the fitness center as an amenity.

also has an indoor pool and fitness

also has an indoor pool and fitness

location park 18 wheeler with plenty of parking no one messed with truck or

the breakfast was really good

if the bedroom had been placed where the kitchen is.

the kitchen was so well equipped

all kinds of pasty, an oatmeal bar and hot eggs, bacon, sausage and biscuits

room 11 is a gorgeous suite with a full kitchen and views of the falls

staff was extremely friendly, shuttle service was great

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but neither existed at this hotel

clean, very close to airport, good shuttle service

the front desk lady and drivers of the shuttle were very polite and helpful.

staff quiet no state supported junkies breakfast!!!

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

the gym was small but had everything we needed, the laundry room is attached to the gym and free machines

gym

really liked that all the suits had a kitchen and that laundry was available at no extra charge

the airport shuttle started at this hotel so was guaranteed a seat/pickup

thanks for fixing the cable of tv, pool is excellent

the pool

pool was close

pool is great

the pool was very clean my kids had a blast

and intelligent, actually nutritious breakfast choices — thank you

clean. breakfast was very good!

son an i loved the pool it was very clean due to the covid restrictions

friendly staff. spacious rooms. good wifi signal. great breakfast choices.

clean neat rooms, friendly staff and breakfast was decent

the breakfast was good and plentiful land more important wast ready at 6 am and lot of parking spaces

party bachelor party anywhere that has a hotel that can hold people there s a pool great large parking

i had to actually leave their property, pull into another business' parking lot, go behind the other business to get to my room

the hotel was clean. the space was good. parking lot was nice.

location and parking

comfortable and right next to the airport shuttle.

very clean, nice staff, no revolting smell of pot, quiet, nice about a pet, hot decaf coffee, gym

good location to airport and breakfast muffin was dry but eggs were good.

there was an annoying noise from the laundry room that adjoined my room

keys malfunctioned daily . bathroom exhaust very loud . breakfast poor . tv in gym not working

and then i heard her in the kitchen with the door open making a comment to another worker about me asking

loved having the two room suite with two tvs and kitchenette

i had 3 people with me including kids so we used a lot of things

my family loved the breakfast and more importantly, how clean the hotel was

room with kitchen

the bar is great with a lovely outdoor seating area, and the restaurant food is delicious

great bar and restaurant in this historic inn right on the main square/green in amherst

could us a bar in the shower for added safety.

the bar was fun, and the food was good

fitness center was small but adequate

has a laundry room

beautiful seating at breakfast and generous availability of breakfast selections

pool, gym, atmosphere.

the airport shuttle was the key for us. the front desk staff were very friendly and helpful.

breakfast was a bit of a disappointment

there is a nice, big parking lot

exit door to the parking lot next to our room slams shut when people come in and out

top floor hallways seemed clean and quieter. ample parking. close to highway.

parking is a breeze, right out front

parking and location is great

we were the last breakfast sitting and they ran out of muffins

excellent made to order breakfast

the breakfast was delicious and the cook was incredibly kind

wonderful room, comfortable bed, amazing breakfast, reasonably priced, great staff

it was a wonderful hotel and a lovely room. amazing breakfast

wish they had a hot tub. also the bar service was terrible they need more staff

spacious bar and lobby areas

the hotel was overun with kids that made the pool area unusable as well as the gym

staff were great we were allowed a late check out as we were attending a family funeral - no

clean fitness center and swimming pool

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

me in and suggested dropping my rental car so they could return me to the hotel for the night and shuttle me to the airport in the morning

too much to like - shuttle was unavailable to airport - which is why i booked this location

front desk clerk laundry shuttle

managed to get an early check in

no oven. in door pool was on the cold side.

the kids had a blast at the pool

comfortable rooms / nice staff / breakfast was delicious swimming pool was fantastic ud83dudc4f

space of rooms and the bar and food were good

the suite was cool, felt like home. nice pool & whirlpool. liked the place a lot

my room was almost a villa, across the parking lot from the main inn and the desk staffer walked me to the room

beautiful old inn. i stayed in the carriage house. i liked that there was parking right outside.

building, easy access and parking, ev charger on-premises, own restaurant, friendly staff

in east hartland) it is very important for me to find a place that is nice, but also offers parking that is well lit, off the main road, and in a safe location

overall, fantastic experience, great location, easy parking

close parking

indoor pool

a simple grab bar would be a great idea when getting in and out of the shower tub

wish there was a better continental breakfast!

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.