access to the outdoor pool was a wonderful bonus

everything. the spa tub was great. room was large, and very quiet.

the primary room was very spacious, with a seating area, electric fireplace, and a spa in the corner (no screen or

also the buttons on spa tub were peeled so hard to read

value , and the room was huge and had exactly what we wanted for anniversary(ie a fireplace and spa tub) and ac which came in handy since it was warmer then expected

getting in and out of parking lot . a lot of traffic . but understandable with main road

parking

o weeks)

there were and still are, two broken down vehicles in the parking lot the entire time i stayed

no breakfast

full breakfast is good to have

the room and the breakfast are great!!! totally worth of the money!!!

great location, reasonable rates and a grab an go breakfast.

good room and comfortable bed. very quiet and decent breakfast. friendly staff.

the breakfast was delicious, especially the scrambled eggs

the fact they took the virus seriously and allowed no congregating, breakfast though limited was available and you had to take to your room

the breakfast every morning was so yummy, the pool was warm and clean, along with the rest of the place

good breakfast. very clean. parking good.

breakfast was simple but had some good variety

staff great. lovely place to have breakfast, spotless, comfortable. kelly excelled at her job.

has a small indoor pool and fitness room

pool is small but def not a deal breaker

small sensor glitch for the pool door, but the staff was very helpful.

friendly staff. cleanliness. excellent spread in the breakfast buffet.

pool was very relaxing

coffee was good. and sort of good choices for breakfast.

staff was nice ,the pool was decent and open late so when we got in the kids enjoyed it before going to rest

laundry facilities were not working

laundry dryer was not working but they dried the cloth in their hotel dryer

nice pool

breakfast

bed comfortable! toiletries & coffee in room. breakfast included & the pool! ☺️

rooms were clean, i was able to do laundry too in the hotel

the location and the laundry facilities and the pool.

good location close to falls and to shopping. great breakfast.

nice to have a pool for the kids to go in after a long day

pool was closed due to pump issues..

no phone in our room. the room was smaller than what we saw online. pool was freezing cold.

the pool wasn't really clean

could not access pool. broken/missing handle on gate.

because there was a maid cart in front of our room we parked our truck facing the pool to unload our stuff when another guy came out and said we had to park directly in front of our

very outdated bathroom was not in very good shape pool has not been operational for 8 years

no pool. house keeping did not bring towels or replenish the amenities. i had to go get them.

nothing other than no pool

within 5 minutes we find a best western with a much bigger and infinitely cleaner pool and rooms

the staff is exceptional an amazing. breakfast was great and the beds were so comfortable.

if you have kids who wake up late while on vacation, be prepared to buy food elsewhere as you aren't allowed to

very friendly and helpful staff. great service and a very good breakfast.

breakfast and location to niagra falls.

was not what the description showed was not big enough or three kids and two adults the breakfast was not what they said it would be and there were stains on the

the parking lot was clean and big along with the fitness room

very clean, good location, the hotel is pretty new and well maintained. excellent breakfast

clean friendly breakfast

get to breakfast early as it is very busy and limited if you come later

com website stated that the facility's pool and fitness center were open, which we prepared for

to reach, large room, laundry facilities, microwave oven in room, good dining options nearby (try

breakfast area and food portions put out (not seating area) was small

this could have been because we were across from laundry area

good location (10 minutes drive from the falls), there is a laundry

need to upgrade breakfast sausage

check-in was only a couple of minutes long; property was pristine (impeccably clean rooms, pool and surrounding area was clean); location was great

clean, nice staff and pool was a bonus

we made good use of the pool after a full day of sightseeing

the pool was very well kept

they are always puttering around outside making sure the pool was clean, cleaning the outside doors and much more

the receptionist was very friendly, especially with my kids

as such everything was good, but little more variety in the breakfast will be great

at check-in was very friendly and accommodating to my requests since i required and early check in

young girl at front desk was really sweet :) awesome breakfast choices & dining room

state park near gas food supermarket hotel : clean, big room and bed, feel safe, nice staff, pool

breakfast was great, my daughter had lost a backpack that was rather sentimental to her and they

nice place kids and myself enjoyed the pool rooms were clean short distance from the falls and other

the pool wasn't very clean

for breakfast opens too late

kids enjoyed the pool.

the room was real small & so was the fitness room

clean rooms, clean and warm pool, hot breakfast

noisy people & kids

the kids enjoyed the pool so much

breakfast was the only down fall

kitchen supplies are limited, not doubt due to orleans having grown feet on the staff, but they

of the laundry facility and vending machines

really wish the kitchen had anything in it to cook or eat off of or with

would have liked the kitchen supplies in room but i understood that they could have been requested

nice kitchen provided in room.

honest i would not change anything about my visit we had a blast the hotel is very clean even the pool and public

on a weekend where there was a big bus of people staying for something so the lobby and swimming pool were packed

modern room, gym, all day coffee, laundry (high priced though), dog welcome (surcharge

nice big room breakfast was amazing. very clean.

was pretty good not a lot to choose from but enough to put a meal together for you and the kids

breakfast is great, the pool is nice if you have small kids because the deepest end is 4

breakfast is great, the pool is nice if you have small kids because the deepest end is 4

a great check-in experience, to one of the best breakfast buffets i've visited recently, we were very comfortable

very quiet, well taken care of (is only about 2 years old), wonderful breakfast (included), pool, is all no-smoking, good location for us, free parking, access is by room key to doors and

it's quiet, very efficiently managed and breakfast is a bonus: simple but good choices and abundant, plus a 4 hours window to enjoy it which

kitchenette / fridge/ dishwashing and electric stove

traveled a lot and never experienced such a nice staff, from the woman cleaning the room, the kitchen staff and the front desk

hotel with friendly staff and a good breakfast even during this pandemic situation

gym was a little limited and the tv didn't work on the bike, but overall the gym was functional

breakfast was also good

was great and the staff was able to accommodate us with early check in (20$ extra fee)

and updated facilities -very helpful and friendly staff -great value for money -no stove in the kitchen but we got one of those portable induction cooker from the front desk

like the mini kitchen. the fitness room was very nice. i loved the breakfast options.

rooms were clean and breakfast was amazing,lot of options.

pool seemed very dirty

that was an event with bbq and pool and the pool was really crowded

they allowed an early check in

the pool

really liked the fitness center and pool

was great and awesum, customer service, pool, gym, breakfast

longer hours for breakfast more air circulation on hallway

the pool could have been a little bigger and the hot tub wasn’t working when we were there

was perfect; not fancy but they had everything we needed- even ev charging

the pool was closed for the season.

the pool was also very clean but the water was freezing

location, comfortable bed, clean, pool.

staff was amazing! room was clean. enjoyed the pool.

kids are happy to make with the warm waffles (made by them)

my room door was locked from inside at night (due to my kids) and we were outside

i like the fact there is a pool and a laundry room available to all guests

the breakfast staff, front desk and pool staff was really nice, breakfast was good as well

nice pool but management had to unlock for access. good breakfast.

price, close to niagara falls, clean rooms and pool

dirty diaper by where we parked, lots of trash on grounds back by the pool area

we have been going here for about 3 year.nice poolside rooms. will come back again

much bleach in the pool area

the casino is less than 10min away as well

everything is good and we like the maid service doing it 2 times a day. breakfast was good.

lobby is too small could not fine a seat to sit to eat breakfast

breakfast was fresh and reasonable choices including gluten free choices such as banana, yogurt,

i like having access to the onsite laundry facilities

room was amazing. breakfast was above my expectations.

pool is very small for a hotel

it has a laundry although i never use it

the pool was great but had too much chlorine in it. other than that excellent.

there is a pool and gym

clean and specious room, pool, gym, breakfast variety, friendly staff

great service, pool, snacks. comfortable beds, free parking.

good location with free parking. clean.

parking

i was surprised and disappointed that the parking lot was such

plenty of parking

the staff was very friendly and loved to engage with the kids and made sure our stay was good for us

breakfast was amazing

swimming pool water was not clean

clean room, reasonable price, including parking and breakfast

gym room a bit dirty, no products to clean the gym equipment and no towels.

free laundry, tuesday free dinner! on sure gym

the kitchen facilities

he looked like he had just come from the gym and seemed totally clueless about basic procedures

i love that i can do my laundry here, for free

access to a gym, laundry room and towels when needed.

staff was very friendly and did their best to accommodate early check in for me which i do

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

excellent amenities like the laundry room and 24/7 front desk assistance

the breakfast was exceptional. a great location. very friendly staff. large parking lot.

great facilities, rooms, parking.

vert comfortable bed, good wifi. excellent staff. free parking

the parking & staff

staff is very good. plenty of parking. common areas very clean.

the main parking lot is too small

of parking

parking good

ample parking

location, parking and staff

free wireless, free parking, nice breakfast, nice fitness room, free printing in the little business center, and love the hot tub and

the saturday breakfast was unique and tasty

full kitchen including fridge , microwave and cooking utensils

laundry , pool all amenities needed

i would have liked to have had liquid hand soap at the bathroom sink and dish soap at the kitchen sink

the kids and i enjoyed the spa pool and swimming pool

nice rooms and staff. pool and hot tub. free parking

pool not available.

the hot tub and indoor pool was a great way to start and end the day.

key worked for room but not for pool or outdoor patio reentrance

provided early check in and all information for site seeing

ice machine or ice cube trays in the rooms with kitchenette.

room was upgraded from a small room for two to a suite with a small kitchen

although we didn't use it, the kitchenette was very nice and well-equipped

would only recommend an extended stay room with kitchen

it is quiet, safe, clean and has mini kitchen

bed & spa tub the front desk staff was friendly and the room was clean and quiet, the spa tub was

room very dingy- no drawers in nightstands just empty spaces where drawers should be, only 2 towels and wash cloths, someone left coffee in the microwave

spa tub didn’t work you plugged it out the power flickered so we couldn’t use it

very clean, good breakfast, nice staff, ample parking.

very safe & lit up parking

there was plenty of parking

parking lot could be larger

was a good amount of parking

breakfast was hot & plentiful

nice size room. nice hot water. gym was good.

and secure ud83dudd10, breakfast was great

excellent value for the price, plus free breakfast

breakfast, room, and gym were perfect for us!

good location for our needs love the spa tube

the spa was the great part

the spa tub and updated rooms

i loved the spa tub.

a cold spa

i also enjoyed that it was located rather close to many restaurants and the casino and the falls

were able to walk to the attractions including the falls and casino

close to casino

centrally located to the falls, casino and attractions.

it was close to the casino we were going to.

the breakfast was so so but overall it was great for the price

breakfast

room and good beds, walking distance to the falls, respectable contimental breakfast, free parking

close to falls. good breakfast. clean. friendly staff.

it was pleasant... slept so well. slept through breakfast.

homeless people approached us in the parking lot

location ro the falls excellent, no need to worry about parking to the falls

the beds, the quiet and peaceful hallways, very comfortable stay, free parking

wish the signs for the hotel parking was more visible

no microwave, hotel kind of far from parking

my kids would say more free cookies :-) they offer these from 6 to 8pm

breakfast, staff, fitness center, cookies that the staff made for the hockey team :)

spacious room, good variety for breakfast and little things like drinks or cookies when you come back for the day were nice touches

breakfast was very good. very clean. great distance to the casino and the falls.

i like the hot breakfast and that they had a fitness room, swimming pool, laundry room and free parking

the valet parking was an extra perk found most appreciated

disappointed when it was on the second floor that looked out onto the quality inn and quality inn parking lot

this includes free valet parking, storing our luggage, giving us early access to breakfast

was a block away from everything- parking was secure, felt safe and rooms were very comfortable- loved the robes

loocation was within walking distance to the falls and provided free secure parking

the room i had faced the parking lot behind the building - so absolutely no view to speak of from my window

free parking

free parking and all activities within walking distance

the parking is convenient

parking to check in was confusing

parking, and pretty good free breakfast

the ice in the parking lot. i slipped on the ice

operated, clean, staff was super pleasant, coffee around the clock, pool was great, ample parking, close to everything, pet friendly no matter the size, kid friendly as well

free breakfast, internet and parking were all a bonus

paths from the front row of parking spaces to the driveway - not conducive for use with roller bags and certainly not safe

shuttle to the airport is 24/7.

gym looked nice

excellent room and service. i loved the open bar and pool.

pool small

there is a clean indoor pool, as well as a small gym

that had a kitchen in the room

internet was out for most of a day, pool not open, small breakfast area, bathroom shower/tub could be difficult to get into if you were

kitchenette did not have anything other than a fridge and microwave

first night there a kitchen cupboard fell off, i told the front desk but they did nothing but left it on the floor

the ice machine, the elevator, the business room, the pool, and there was no iron in my room

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

dirty laundry in hall. staff not professional or friendly.

additude of employees great room lots of parking chooses i had a semi truck ,just the

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

parking was somewhat limited

the location is amazing. everyone is really kind. free parking.

lots of parking

your parking fills up quickly but that's a good thing!!!

the bed was very comfortable and parking was easy

the bed was very comfortable and the spa tub in the kennedy suite was nice.

the spa tub is just a huge bathtub

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

the case then they need to put more than two bath towels in the room—especially given the spa tub

the breakfast options looked good

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

the communication, the room and the breakfast

the breakfast option was very good. this was very convenient.

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

allowed an early check in after a long haul flight

hallway smelled like smoke and laundry

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

had an old laundry smell

no written info about staying there, gym room, breakfast times, etc.

and a huge group of kids from a hockey league were running the halls , screaming

there needs to be accomadations for early check in.

the breakfast was amazing it was hand cooked and everything was fresh

great assortment for breakfast, comfortable beds, central location in allentown and very friendly staff