sea and pool water were really very warm - thanks to the amazing weather - but meant it was hard to cool

snack bar was my favorite place

the kids club and family friendliness was impeccable and my daughter loved it

our kids loved seeing the families of coatis and iguanas roaming happily around the grounds, and the

when enquiring about transport to other towns nearby and bad information about given about the casino

the breakfast was probably the best food at the hotel

food in main pool restaurants is super tasty, room service super fast

the pool, the size of the hotel

the kids club was probably the best thing about this resort

for me, it was a bit off-putting that the pool restaurant closed early and equipment was being set up next to poolside lounge chairs due to a

car parking should be bigger

free parking

ich has 3 separate pools including swim up bar)

pool swim up bar area was loaded with kids

would say the only little small hiccup is a little golf carts you have to wait on for a while until you can get transported from one restaurant to

the vegetation and trees, the fresh air, the pool, the straw-roofed cabin

it was not possible to use the pool area, or sit outside whilst they were they, and they did not leave until 17:30 at night

the hotel is located in a jungle, with a swimming pool, it has a very peaceful atmosphere, good place to chill and relax

they should put some citronella torches out at the pool so that the deck and pool area can be enjoyed without being eaten alive

very comfortable beds, tranquil swimming pool

very tasty breakfast was served in the area near a pool

the property is stunning and impeccably maintained, with beautiful rooms, warm shower water, a pool, hammocks, bean bags, and more

both nights and mornings there was no electricity- hence no water (we were flushing toilet with pool water

the pool is not private for the room as stated in the reservation.

complex of hair 6 rooms with a nice pool

food very plain, watered drinks, uncharming pool area, lack of sunbeds

each summer we bring the kids and watch the turtles nest

4 restaurants, sushi bar & 24 hour snack bar

bar by the beach, it is different story, you have to order food

each summer we bring the kids and watch the turtles nest

you do get an extra choice of breakfast at the seaside restaurant, but, unlike secrets aura on cozumel, there is no separate

we were so happy with the selection of restaurants, 24 hour room service, and mini bar that were all-included

fixtures at the lobby and lobby bar are splendid, marble in bathrooms and stairs,

it provides what you want whether it's the party pool or quiet pool

there were plenty of restaurant and bar options

secure parking

it has free parking and a lot of interesting things like the cenote, iguanas here and there, and jungle

to reach with parking directly in front of the property and a wonderful setup in the jungle

free parking

strong wifi conection

ha restaurant is just an overgrown beach bar with the most average food

there is a tide of day-visitors every day; but if they’re overwhelming, the pool area is always quiet

loved the pool

pool area is very nice

bar closes at 7:00 pm

parking is very spacious and the staff is very pleasant and helpful, nethertheless spanish is (as in our case), drive down one lane road to south beach tulum was horrible with traffic & no parking with only pricy beach clubs/restaurants which you get the same experience at la buena vida (-) this hotel does not have a parking lot (+) parking on site, there was drinking water in the room, view of the sea from the balcony, just (+) this is great so you don t have to pay for parking (+)for snorkeling beachfront functional decent amenities good service proximity to activities parking friendly staff decent kitchen supplies good (+) easy parking (+) easy parking right in front (*) the pool is next to the parking and a big restaurant court but is clean and the water is hot (+) parking at the hotel was nice and easy

kids loved the 'buena vida' restaurant (as it is part of the complex, we could go to the

the pool is at the restaurant next door.

beach was nice for kids to play in sand they had a

location of pool

breakfast and food was amazing chef hats a 10plus very flavoring just the right portion and the

floating breakfast is an amazing experience

the staff where absolutely amazing, the food delicious and the hotel & pool beautifull

outdoor pool and terrace by our room could have used a quick clean before our arrival

floating breakfast and dinner is really delicious

the breakfast was good and the pool was amazing

outdoors by the swimming pool

the pool is very nice

clean pool

the pool is the perfect spot to relax and get away from busy beaches

private hammocks and private parking for each cabana

car parking close to the cabana

furthermore our kids could participate in hitting the piñata, and shared when candies where handed out

furthermore our kids could participate in hitting the pinata, and shared when candies where handed out

breakfast was superb

many activities are available and the spa experience was unique

location restaurant bar and staff

breakfast was fantastic with very friendly waiters

great set up with everything close to hand - rooms restaurant pool and beach

pool not for kids, smaller pool available however not as nice for adults watching over

property had great food and amenities - their gym and spa was high end

very spacios and modern room

the wings are a must try from room service, you can arrange for free transport from the airport

you'll have to endure another 30 minutes of unnecessary processes before a further wait for a golf cart to drive you up to 15 mins across the resort to your room

food,excellent staff,especially the butlers,good room service

all spa services are extra cost including sauna na s steam room

our first day at the white sand pool, we had to hunt someone down to get drinks at the swim-up bar

appreciated the facilities, tennis, shuttleboard, mini golf at no additional expense

call this all inclusive-if you cant even eat at the restaurants each night,also theres no free room service

gym facility was well equipped, clean and staff very polite

beautiful ud83dude0d i loved the tour guide, he was so enthusiastic and informative and also the spa therapist was wonderful

it would be good to have a snack/ drinks bar at one of the pools at least

it would be good to have a snack/ drinks bar at one of the pools at least

bartenders and serving staff are incredibly generous with their time and are superbly friendly,

we were on honeymoon, there were one or two families there (it looks like a wonderful place for kids) but equally for people wanting quiet time - it's so big and vast, you won't hear or see other

shame that there was no breakfast

the room was beautiful and large, with a beautiful view of the well-kept pool

cenote’s tour very well organised and the room comfortable and modern with the nice view on the pool

there was a family of monkeys above the pool and the the access to the park was outstanding

our private pool was cristal clear

so be prepared to walk alot or allot time for the golf cart style shuttles for pick up

but easy to get around by frequent golf cart service

tropical birds, coatis, sereques and we even spotted some racoons late at night, if you or your kids love animals and nature this is the most ‘at nature’ i felt in all the resorts

and their system of golf carts does not attend the needs of everyone

service sucks , room service and rooms , are terrible.

great swimming area on beach - so many great pool options

beautiful grounds woven into the natural environment, with a fantastic pool, large kids area and a nice beachfront

the kids club and pools were just as pictured and really beautiful

the pool was clean but on the beach have been a lot of alga, cleaned daily but was still

also, the resort, while stunning, was so spread out that my kids were exhausted getting around (3 and 6 years old)

the kids club at the beach could have been better.

kids club, worse i have ever seen

the kindness of breakfast staff in the nest restaurant

the family selection is ideal for family with kids

it you need a spa, gym, restaurant in any mexico city or town your personal butler would do it for you

the gym, spa, and restaurants were all upper class level

our room far exceeded our expectations, it was spacious & comfortable with stunning views over the beach

everywhere was amazing, with four different restaurants and a daily buffet, plus unlimited 24/7 room service there is nothing to complain about

you have a local host who will arrange everything for you such as dinner, excursions, spa treatments, etc

between too much nightlife (ie loud, early 20s, wasted) and full on family places geared towards kids (and not adults) or purely couples

they had a little play area for my kids

location the facilities the staff were also helpful the restaurant was fantastic to the bar was great everything about the place was

very diverse guests, couples, families with kids, older couples all getting along nicely

the mini bar was complimentary and refilled daily

i loved the view from the room, the easy parking, and the fantastic breakfasts to start the day!

they have security at entrance of hotels and the parking is closed in

- we loved the peaceful place and the beauty of the site - secured parking - awesome private balcony with supreme furniture - well equipped and clean outdoor kitchen

parking on the property was secure

there is lots of parking, and we always felt safe and cared for

without beach shoes, there is a clear risk of injury

ts) - defect hot pool

s not repaired during my stay) - i booked the hotel in my first stay for 240 dollar per

private location for relaxing in the sun in pure 5 star luxury, everything from the bach, the pool, the rooms with the most comfortable beds ever to the most fabulous foods ever eaten anywhere

breakfast til late night room service the foods offered were varied and delicious

there is definitely not enough bars or night life

food was mediocre except for the breakfast buffet and the beach fiesta

direct beachfront spa amazing ambience top

breakfast buffets were amazing

the spot is amazing all the staff in the spa superfriendly

family friendly - kids loved the dogs, fantastic surroundings in a quiet and cosy area

verry nice host nice pool great breakfast...

breakfast was excellent and so was the dinner the host freshly cooked for us on one of the nights

great breakfast and clean facilities allowed us to relax

had a wonderful cooked breakfast to order but the best thing was yasmin's incredible guidance and encouragement getting us

but enough, balcony with the sea view, direct access to the beach, many pools and jacuzzi, good breakfast with variety of choices, located outside of the city (actually in the middle of nowhere

staff were great, always happy and kind - breakfast was nice - i mainly had the fresh juice and omelettes - beds were hard but i slept great

location is great, nice pool area and comfortable beds on the beach. the food was good too.

liked how close to the beach we were, and some of the staff - havier, angel and adlai @ breakfast

all good. tasty breakfast.

fruit, large comfortable bed with mosquito net, stylish cabanas, friendly and helpful staff, parking, good facilities that get cleaned regularly (they must have improved this as there was a

though

powerloss, wifi down, bathrooms without toilet paper or or even lights

bar service closed at 5pm

all the basic amenities are covered, plus wifi, three or four great places to eat and drink

there is nice looking pool and garden in the camp site

the place offers a good restaurant, swimming pool and it is 5 min walk to the beach with access to reclined seats or shaded mattresses for free

the pool is amazing and our room was the best room we stayed in on our 2 week vacation

the cocktails at the bar were expensive and not very strong

would have stayed longer if we didn't have kids

the kids pool, beach, cleanliness around beach, night show, double decker bus, lighting, mini golf

better rooms, better landscaping, nicer buffet area and a the best kids water slides

the beaches, the pools and poolside entertainment. the pool bar staff!

kids area

lot of variety in food but lacked flavor, not providing kids life jacket,check out

kids club closes to early at 5 pm

with your family - sargassum on the beach was a pain in the a* - they had workers close to the pool doing noise

we wished there was a snack bar near the pool/beach

breakfast was good and variety of to choose from

we loved! barceló maya… the beach was the best place for our little kids

pools, kids pool zone, convenient sanitation stations throughout resort, bar service, friendly servers, clean resort grounds, access to nearby resorts & their facilities, u

of all we got an upgrade to other of their hotels in the complex: barceló riviera maya the best one of all of them so this was amazing

lot of variation of breakfast, very good food and people very kind, the restaurants are big so there are no issues with

the u spa was one of the best massages i have had by far

enforce the rule that small children shouldn’t be playing by the pool bar

within a couple of minutes, you are at the parking near the museum or the ruinas where you can walk or take the electric buses to the public

is a very modern hotel with very nice rooms, spectacular grounds, and convenient parking

the pool closed at 8 pm which we thought was a little early

there seemed to be one pool that played louder thumpy music

friendly staff, great room service

breakfast can be improved at the hotel as there was no coffee and i cannot imagine my morning

the location was prime, the breakfast fruits eggs pancakes meats and specially the lunch burgers, nachos and tacos-wow

breakfast and lunch were great

breakfast was delicious

hotel, super clean, best breakfast with fresh fruit, eggs station, freshly made pancakes, secure parking, excellent rooftop,

and proximity to beach some

lots of pool and beach space, good size rooms, free and easy parking, and clean

ut very limited number of

ew) of the staff were nice and customer focused parking close to hotel

ird party) not on par w/ the rest of the hotel.

classic condo, we’ll built, sweet pool, code to dolphins and the restaurants, great staff.

golf cart rentals i felt were overpriced

knives in kitchen not sharp and had loose handle

the little house by the pool (pump house?) was very noisy

very close to restaurants and shops, but also very quiet, the room very spacious - nice swimming pool- access from the room patio - drinking water in the

children s water park is exclusive to the explorer club so we couldn t watch our kids play

sugar free mixers for all the cocktails were horrible, food was okay, gym was okay, kids club was weird - we weren t allowed to look at the facilities before leaving our child there

the kids loved the swim up bar and all the fun drinks

we order room service which was and we sat down at three different restaurants to eat

children’s water park is exclusive to the explorer club…so we couldn’t watch our kids play

the openness, we booked the beach villa and it was amazing having our own little pool and being right on the beach

amazing ocean/pool swimming

the room is spacious, bathroom style is amazing, bed is so comfortable and the private pool makes the experience private and romantic for couple

we had a bungalow in a pod of other similar rooms that all surrounded a hidden pool that looked like a jungle lagoon

the ocean front room had a private garden and plunge pool with views of the sea

you might not be able to find much shadow next to the pool (which was quite a problem for the kids)

the kids run wild and jump in the pool splashing everyone and their drinks, parents don’t say

the food was great. the pool area was amazing. the kids classes were great

unfortunately, they don't have a kitchen

there is no kitchen in this hostel.

it's cheap but you also get no extra

kitchen free drinking water, and fridge available

pool, kitchen, kitchen ware that you can use, no real common space to make friends) and the staff is very

breakfast each day was included and very good (can choose from a menu which is rare), the room is

breakfast was great

nice, quite hotel. bikes for free to go to the cenotes. good breakfast choice

helped us with taxis, laundry, food, culture

it's a nice mexican breakfast and the location is good because you are right by the town for great dinner options as

the breakfast was healthy & delicious

they have a beautiful pool and a bar with delicious local options, they will cut a fresh coconut for you to drink and eat,

are still building the facilities in the garden and also there is a rooftop bar next door

the breakfast is included and great (coffee + fresh fruit juice + pancakes/avocado toast/ granola)

bar open late but music wasn't too loud

location is very near the center and large markets, the lovely lobby, the pool is magnificent, a great rooftop bar, and the gym is very professional people working there

the pool on the lower part of the hotel is very shallow

the roof top pool deck is awesome

the main pool was nice; i later experienced the rooftop pool which was fabulous

needed with the flow of air from the entrance to the back where the huge beautiful downstairs pool is

parking was possible at the property, area was very safe and our receptionist was amazing

the view to the parking lot didn't bother us - there is a hedge between the room and parking lot

location next to the beach, parking, beach club included, clean, spacious apartment and

rooms are facing the parking but when you see the beach 1min after you think you are dreaming

our room was spacious and clean with a moderate design, but faced to a parking lot, so it would be nice to put more plants to keep the rooms separate

we would like to thank ellie in the reception for an early check in and warm welcome

the staff is super nice, the pool is great and the room is really big

rooms, the pool and the wonderful reception staff who were really helpful

pool was fun

tiles around the pool area could be a bit slippery when wet.

roof top terrace and pool provided every day chill in evenings

delicious breakfast - i recommed to take french toast :). nice rooftop swimming pool.

the sun terrace and pool are a frat place to relax

helpful staff, rooms were soo quiet and comfortable, amazing breakfast in the mornings and lovely pool on the roof

nice- well equiped rooms, stunning roof pool, best breakfast ever !!!

the bar has exceptional cocktails made by wonderful bar man

breakfast was delicious

even as a dedicated foodie, the breakfast here stands out as my best meal in mexico

could

i didn t check out the bar in the evening but it looked cool and i think they do live music fridays and saturdays

the property is quiet and peaceful (not a party vibe), with two pools, a clean gym, and a rooftop area

location in downtown close to shops and restaurants, modern room with balcony and pool view

had a laundry, and it was well located

we also used the pools and gym quite often

the hotel is not completely finished, yet we were able to use the two pools and the gym, which are all top notch

we didn’t want to leave, we had a lovely hut with a view of the pool and beach

the jungle setting was incredible, the access to the beach was perfect, and the pool was amazing, with plenty of sun loungers everywhere

small pool suitable for a quick dip (not

areas need to be renewed and replaced like swimming pool and bathroom

best views from the pool

we got parking everyday at one of the four spots off the street

the tiny parking lot did make it a bit of a hassle to find parking at times

parking outside hotel was really convenient

-parking right in

very clean, room was spacious, great location and free parking

there was free parking in front of the

insufficient parking in front of the hotel

friendly staff, cool pool, spacious room, tea/coffee maker in the room, perfect location, free parking

few parking spaces

swimming pool, - huge apartment, - bike rental, - staff, - location, - free drinks on arrival, - parking

free parking in front of the hotel

elevator was broken and not too much parking spaces

i needed and wanted, i loved that the front desk was 24 hours and that the hotel offered free parking for my rented scooter

isn't much park available and the parking is in front of the hotel, by the street we managed to get the last spot, but i thing it

super comfy bed, friendly staff and parking space for everyone

the apartment is in a very good size and the kitchen well equippted

kitchen cutlery perfectly selected

perfect rooms with extra kitchen, very friendly staff, good breakfast,

kitchen was nice too, having oil, salt, sugar, etc, very convenient

kitchen was perfect for our morning breakfasts

paradise if you like the beach life, waking up and going to the beach for breakfast, dedicated beach lounge area to sunbathe all day and order drinks and food in and then

our second stay with our family (two younger kids) and we look forward to returning

our kids loved the mexican style corn

rooms should have a mini bar so guests can hold their drinks in there at night

breakfast had quite a few options and we enjoyed everything

there was a kitchen so you could prepare your own drinks and fruit a and veg from the convenience store

there is a rooftop terrace with hammocks and loungers and and open kitchen for free use

a lovely roof terrace to relax, and a well-equipped kitchen

check-in wasn't a problem, well equiped kitchen

area was very nice (lots of hammocks and nice view) and kitchen was fully stocked with lots of cooking essentials (stove top, pots, microwave, blender,

beautiful common areas, small outdoor gym, swimming pool, kitchen, tipies for ceremonies and meditation, sauna and a new flotation tank

the property has beautiful trees, birds, tipi for the ceremonies, lovely swimming pool, use of communal kitchen, nice outdoor bathrooms & showers with hot water, bike rentals, lots

alvarius in tulum offers a beautiful setting of tastefully decorated rooms, a pool underneath green trees and healthy and delicious food

pool, gym , very nice place to do yoga and possibility to use sauna and ice bath with extra

there is an outdoor gym to help us burn all the mexican food we ate hehe

nice stuff, clean, pool, good brekfast, all u need <3

the pool on our doorstep was such a treat

the pool was great for cooling off after a hot day

walking distance to a lot of cute restaurants and cafes; the property is well maintained, the pool area very aesthetically pleasing; room is spacious and clean with great ac (we were on the

couldn't get into the pool because the water was cold but i wish something to warm the water temperature could be done

there is 24 hour room service which is amazing for late nights

quality of food , water park and everything was super clean

service, great food the tacos by the pool are awesome

if you have young kids, they'd probably love the free water park

breakfast sausages and bacon just the way i like them (little detail, i know (-) when you arrive after checking in, you will get pulled aside to be signed up for a vacation club breakfast presentation with the promise of a no-pressure presentation in return for a $150 hotel (+) lastly, we never ate breakfast at the restaurants we always had our food delivered to our room which was pretty nice (+)breakfast was fantastic (-) one last thing, if they invite you to the vip breakfast so they can promote their membership programme, don t go (+)breakfast was average (-) i accepted the invitation to the breakfast presentation in exchange for spas and points (again several family members go to the spa