the pool was surprisingly large and felt very safe

a good king bed, great housekeeping, good gym

breakfast is

breakfast was delicious and the dining area was organized in a way to provide a lot of privacy

super comfortable bed, and excellent gym

there was a lot of trash in the parking areas

parking. i had to park at the holiday inn next door. next time i will just there.

plenty of parking close to entrance

enough parking spaces for guests, had to park on other side of different hotel nearby

a lot of people outside in the parking lot doing stuff not sure what

it place hotel and nice place to stay if u have a family nice pool jacuzzi steam room workout center surrounded by good food places in

no restaurant / bar no breakfast

the beds were also super comfy and the outside pool and fire table was a bonus

live in california and fly to grand rapids airport to see my kids in muskegon in norton shores because of this i'd like to come twice a year your hotel is at a

bar & grill not yet open and pictures do not match the hotel - certain things not available

the drinks at the bar were very expensive!

my children really loved the pool it’s not the biggest pool but they loved the fact the water wasn’t so deep it was very

were no towels at the pool so we had to walk up to our rooms soaked and the couch in our room was overly broken in

asked for help in returning rental car and getting shuttle to hotel and staff made it happen in minutes - both in evening returning car and in the

booked for my college age kids weekend away

the people up stairs were stomping around the jets in the spa rub barely worked

but, the laundry room was filthy

we didn't stay for breakfast due to flight time

it's was clean ? and the breakfast ?

the gym is pretty run down and the push/pull side of the multi-station machine is essentially broken

the pool floor is too slick when wet and my daughter fell and she was walking carefully.

the pool and hot tube was relaxing

better option for breakfast

great staff, clean, great breakfast

the breakfast was wonderful, as good or better than you would get in a restaurant (worth$15-20 easy) we

shuttle service to and from airport

i intended to use the laundry machines and the fitness center, but both were out of order during my stay

my room was over the laundry, so there were loud sounds of water turning on & off until 11pm

list shuttles and when we arrived the sign said no shuttle service to the airport

in room next to pool, very loud! kids screaming.

the staff members were awesome. the kids had a great time in the pool area as well. clean rooms

it's location , shuttle service and parking.

kitchen area very useful as there is a supermarket next door

location and clean and offered free shuttle to airport

they’d told us that we had to notify them in advance to take the airport shuttle

noisy kids in the hall but that’s no fault of the hotel but the parents lack of control.

and attentive staff, quick check in, clean rooms, no smell, breakfast was good and evening snacks +complimentary adult beverage was a welcomed surprise

pool was great and so was breakfast and night time food

clean rooms, friendly staff, great pool (althought extremely busy) breakfast is also hot and wonderful

breakfast was the only thing that let the hotel down but there was a bob evans just across the

i wish there was a hot tub not just a pool

it was clean. the structure was kept up. the breakfast had a nice selection and well serviced.

nice clean new hotel. great breakfast amongst free breakfast hotels

the fact that the pool is smaller so 5 people seems crowded.

breakfast could be better hopefully after covid things go back to normal

early breakfast hours, size of room/bathroom. pool.

there fire was in the laundry

early breakfast hours, size of room/bathroom. pool.

the fitness room had a strong mold and mildew smell

there was a pool it was just not

the laundry room was nice

very loud group of kids or young adults in room adjacent to ours until midnight (but hotel at

staff at the front desk and bar were very friendly, upbeat, and willing to assist

gym and the restaurant (buffet breakfast)

proximity to airport, free shuttle service, nice staff

the pool was super cold the kids couldn't even swim

forced to enter through grimy carpeted end hallway on side of building with over half of hotel parking lot blocked off

in the parking lot

entry and parking lot needs to be paved, or fixed

parking

construction being done but not noted when i booked. very limited parking.

the pool and the room

the breakfast was really good ! better than any hotel i have been too !!

everything from room to pool was well maintained and clean

gym, pool

staff, free coffe, tea, and muffins 24/7, pool and games in the lobby

the breakfast is basic

equipment in the gym-broken treadmill and a tv that blared amc or infomercials with no remote or ability to change

the bar was not opened.... no bartender. small flat screen for the room size.

our room was incredibly clean, the staff was extremely friendly, and the pool area was immaculately clean

love the hot tub and pool, workout room kinda bleh but cheap and close to everything in town.

the pool and laundry room were closed due to renovations.

we liked the kitchenette area

great breakfast, loved the pool, and the bedroom was very comfortable!

breakfast was very good too

great rooms, pool, and the staff is awesome

pool and hot tub are the cleanest i have swam in at a hotel, the staff was very friendly and

the pool was perfect size for my smaller kids and big alike and the hot tub was great for us adults

clean nice hotel. great price, nice breakfast.

breakfast hours on saturday/sunday should start earlier. starting at 630 am would be better

self laundry free of charge.

having kitchen in the room was great advantage for us

only part time staff. no hair dryer, full length mirror or dishes/utensils in kitchenette

low cost, clean, updated, had kitchen facilities like sink, stove, fridge. comfortable bed.

it smelled of a mix of dirty gym shoes or laundry, and old marijuana smoke mixed with the chemicals that come off of new build

no supplies in the kitchen area

property was in a great location, had plenty of parking spaces, great breakfast options

a lot to hate besides the construction stuff in the parking lot that time

were ornamental; did not close so parking lot light streamed into our 1st floor room; we had to pin them together with hangars

lots of parking.

ffle machine was a bonus

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

some of the furniture was worn and the parking lot needs to be resurfaced

there were parking lot lights but none on the building itself, not even the entrance

parking lot/outside the building is very dark

there were numerous signs of the old bones still showing through around the hotel and in the parking lot

i have no complaints! oh wait just a small one. the parking lot needs a little work. :) .

the kitchen was incredible! the staff was super friendly.

i loved everything especially the kitchen that was in the room too!

close to resturants and stores. has a kitchen and living area in the room.

shopping centers and resturants, great free breakfast, coffee well supplied in lobby, nice little kitchen with room and all utensils included

full kitchen

a drink from the bar and i didn’t even taste the alcohol in it

hotel bar is wonderful

stay at the pool after 10pm, adults have no right to swim in peace, kids been messing with gym equipment after 10pm, staff needs to move and do the

tons of space in the lobby and a beautiful bar area as well

jenna was amazing and hooked us up with an early check in

the breakfast was great . the bed was comfortable

the pool has been broke for over a year. fix it

plenty of space for our family, great breakfast, great location, pool

went above and beyond to be sure we had breakfast before leaving at 5am for a flight

the amenities gym, pool and the hot was nice.

were upgraded at no extra cost to a room with jacuzzi tub as we requested an early check in

the free breakfast was better than most, the staff was very friendly.

the children loved the verity for berfeast and enjoyed the pool.

rates,pool,cleaniess

i like this motel it is nice and they have breakfast and a pool

breakfast wasn t that great

breakfast had no extra's, but was ok our room had a loud, running toilet that they said they were

a few more hot food items for breakfast would have been great.

close to the tanger outlet and the gun lake casino

breakfast was only served until 9am weekdays which we were not told about upon checking in

only thing that was inconvenient was that it was so busy that there were no towels in the pool area

the pool area was really nice

we had a little family get together (our kids are too young for wolf lodge) and we couldn't have been happier

once the office staff member got off her cell phone… then she came into the kitchen area and apologized a lot and said that she would have the fresh food items out as soon as

the kids had plenty of fun and enjoyed the stay

kids loved the pool and hot tub

staff was extremely friendly, rooms & common areas clean &comfortable, comfy beds, delicious breakfast buffet, easy check in/out

liked that we did not have to go through the lobby to get to the pool

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities there as well

lobby has table games that were of great help for my kids to stay still for a while

the breakfast was good

location. breakfast.

staff, cleanliness and hot breakfast all exceeded our expectations.

location, appearance, breakfast was offered at 6am on a saturday!

very friendly staff, great breakfast, newer facility, very clean, state of the art, lobby opened all night with coffee, ice

laundry

the bed was comfortable, the desk expansive, and the storage closet in the kitchen was a welcome

i didn’t like the complementary breakfast

breakfast selections were limited

the kitchen area in the room had everything that we needed and more

families with younger kids taking advantage of a spring break weekend at the hotel pool

there was water on the floor from other guests going directly from the pool to the elevators

pool & hot tub are exceptionally ckean

sauna, fitness room

the room was large and comfortable. very clean. the breakfast was one if the better

people shouting out in the parking lot ,in the hall ways ,slamming doors

well lit parking, staff was helpful and courteous

location was close to where i needed to be

could not firms reservation, parking lot was closed.

looked like a lot of people were living there. had a horrible view of the parking lot.

the spa tub

the king size spa tub room

they also helped me with an early check in which was greatly appreciated

see above-no view from balcony, just parking lot and pavement everywhere you look!

easy to get in and out of parking lot

construction and everything is half finished with construction supplies and nails in the parking

there was no marked parking, and there was

parking lot was a bit raggedy

there were bums and prostitutes just hanging around parking lot and doors

parking lot very slippery, police in the parking lot made a person wonder if the right choice made

had no connection some of the lights didn't work don't understand why mobility parking is far from the entrance also mobility rooms are at the farthest end of the hall, i had an

experience and i am not the type to comment these things the parking lot and grounds of this facility are completely covered with trash and debris

parking lot was not plowed for deep snow.

the weekend don’t offer breakfast

the pool wasn’t up and we weren’t informed.

didn’t get to use the upstairs pool table and indoor pool because it was after 11 once we got back

the indoor pool was nice

breakfast

the pool and 24 hour gym are a bonus

a small kitchen area in our room with sink, dishwasher and hob - clean room with new furniture - plenty

cleanliness, and efficiency kitchen were nice

the climate of the pool, i think, can improve the water temperature very cold.

there's an indoor pool

i guess the pool could be bigger. but my daughter still had a blast swimming.

the room had all of the amenities i could have required. the breakfast was actually quite good.

this place was spotless and the staff was awesome, the gym is also great.

friendly staff and great location, heated pool was nice!

pool area was small and no hot tub.

staff was great. facilities were very clean (even the gym).

the kids loved the pool, and the deck was as clean as could be expected

always great staff, clean facilities, great breakfast and comfy, quiet room.

cold pool

they had a coin operated laundry machine which was nice

friendly desk staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast (+) free parking/shuttle downtown (-)got super busy during the 4th of july festivities because they open their parking lot for paid parking (+)the location is perfect walking downtown. we love the large parking lot on the property as well. (+) the location is great for us with parking included (+) free parking and very clean (+)location was perfect for downtown walking with plenty of parking. (+)location from highway, van andel arena and the free parking. (+) loved being right downtown and free parking (+)location and free parking

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained really

very good breakfast!

we didn't get breakfast so i don't know what they had available

service, polite staff and a clean pool and hot tub!

nice room and breakfast. i would stay there again.

the room was very clean and the water was hot. the free breakfast was amazing!!

the hot tub was overflowing when we used the pool facilities

free breakfast

absolutely fantastic breakfast selections. staff very friendly!

nice pool and hot tub, very relaxing.

loved the hot tub & pool! great customer service!

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and nice pool area indian restaurant is very good for

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on the site needs updated

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

loved the room layout and the kitchen

hot and plentiful the bed was comfortable, room spacious, the drawers and cupboards handy- the kitchen ,bbq area was superb

breakfast was adequate excellent set up

the breakfast was more than we expected

we were disappointed that the pool was closed, but that was out of their control

parking lot was in rough shape

staff was super friendly and the room was very nice parking was great and they even had free

parking was convenient.

parking was horrible

no parking 4

the breakfast, staff, and room

pool a little small and no hot tub.

rooms, friendly staff, and the breakfast food was exceptional

maybe just extending breakfast to 10:30 a.m. other than that it was great.

comfy beds. was very accommodating to my kids and pet

the breakfast friday morning was great! the weekend was disappointing because not out on time!

of the grand rapids skyline from the gym would have been nice, but can’t complain too much about that

the staff was friendly and amenities such as pool and gym were available

the breakfast was really good, although i wish some of the breakfast items were labeled

beautiful, clean rooms. great breakfast area. friendly front desk staff .

location and the pool. also has a decent elevation.

pool was not open the wi-fi didn’t work and there were a pair of dirty panties on the side of the

clean n pool

pool no laundry facilities

disappointing to see the pool closed

we were checking in as they were in parking lot taking shuttle

only thing would be the crosswalk for guest parking to lodging should be more direct we had to walk in kind of a round about way to get from

parking is a little far from entrance.

self parking not good location for hotel entrance.

pressure in showers was weak and , rediculous walk to self parking area, need to work on this for

always and the same with every hotel ever; the gym could use more free weights and a squat rack or 2

great amenities, breakfast was good and the room was nice, clean and comfortable

24 hr gym room is nice

gym was top notch

clean, nice employees and great breakfast

limited breakfast selection

we went for breakfast at 9:45 and it there was almost nothing left

other than that, the breakfast was great, they have an indoor pool open til 11 pm and the staff was fantastic at check in and check out

breakfast was delicious especially the waffles

room was right across from their laundry room

indoor pool and free breakfast were great little surprises

breakfast could be better but the hotel is clean and in a quiet location.

cleaner than expected. breakfast was adequate. staff was friendly and informative!

breakfast and pool

that i can hear people from the other side and also the breakfast has not a lot of options.

the pool area and exercise room looked very nice

great location for our purpose. sparse seating. pool available

i really liked the lounge area, with the breakfast service (had to pay) but you order off a menu

nice staff, clean facility, great breakfast reasonably priced

liked the pool & the staff were great

we had plenty of parking and

parking lot was pretty packed and tight maneuvering, during the busy restaurant times

tight parking in the first building

from the genuinely friendly staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities that

i like that there is a restaurant located in the parking lot. that is convenient.