bar below was convenient, eroski market almost next door

it had a bar and was clean

the little bar is nice and staff helpful and friendly.

room was very spacious and had the extra bonus of a small kitchen with hob, microwave and fridge

good clean rooms - the mountain side has the better view, the road side comes with a kitchen; both work

great wifi

the room (ours was 21) consists of a small lounge/dining/kitchen area, the large double bed and an ensuite

staff, very comfortable room, nice terrace, very nice breakfast, delicious coffee, good wifi connectivity,

garage parking was a nice freebie, but the best is the spa and water therapy

guests can use the amazing salt water thalassotherapy spa pool without charge

wifi in the room was horrible

spa is amazing, but bring your shower cap and flip flops

for families with kids, the playground and many toys right in front of it

went there with 2 kids, the stay was wonderful

nothing was open nearby but the room unit had a kitchen

the apartment is beautifully clean with a well equipped kitchen - in fact everything you need for a comfortable

and the self service bar and snacks area was a nice detail that helped make our stay feel like we were at home

mostly the location was amazing we could relax ;) we loved the style how we manage the bar lounge ourselves

the hotel has an honesty bar which was a very nice touch

wonderful view, excellent hospitality, honesty bar/snack bar very good idea

wifi very weak

plenty of car parking

to the nice beach - breakfast was simply great, with fresh pastries and home-made products - safe parking

free parking is a plus as well

and bathroom super clean excellent breakfast with fried egg a must from there own hens garage parking for

situation and parking facilities are excellent the property is situated in amongst vineyards

parking is a bonus

secure parking

room, large safe) 6) good price-quality ratio (78 euro / 2 people / day, bb in june 2021) 7) free parking in

a pool would be amazing but the sea is close

very spacious and comfortable rooms, a bit far from the center but fortunately there is a large parking

lovely apartment - awesome play area for kids right across the street/in front of the

place for the kids, so close to a playground and to the beach

parking was very easy - drop off outside and carparks available on the street

it can be difficult to find a parking spot close to the hotel.

in november free parking wasn't a problem, but the hosts had inexpensive paid parking as well

mini bar was comprehensive and interesting

very clean, charming and pet friendly

bar was not very well stocked, but we did have a mini-bar fridge in the room

didn't have a signal but thanks to a good wifi connection we were able to use our laptops to watch news and a

setting with views over the beach from the balcony area where the receptionist/ bar brought our drinks up to us

the rooms were spacious and the family/kitchen area was comfortable and practical

we were a family group of 5 (2 kids, 3 adults) and the staff arranged for us to switch from two rooms on

ringing bell out my window and screaming kids every day

loved the location and the family room was ideal as kids had their own space.

requested a back room away from the noise of the plaza), friendly and helpful staff and the bar downstairs was

mins walk fro the beach, located in a lively square, offering a bar & restaurant just below the hotel

i rented two rooms and my kids and husband were very upset about this

easy parking and free

unhelpful and the person in the bar was very rude

sufficient free parking space at hotel, nostalgic historie

is closed saturday mornings and sunday afternoon; breakfast should use the wonderful local dairy products instead

bathroom: large, open shower area (we have go a room for disabled persons), heated, warm water wifi: works well

the location is good, 5 min to the beach. it has a kids room with books and games.

reading materials, different styled chairs to several quaint children s plays areas that small kids would

the hotel is beautiful, clean, spacious and they have nice play areas for kids

wifi was very slow

the wifi system has a problem and lacks any security

host was very socialable, on site parking and amazing views

location, the facilities, the parking, the garden with the ocean view

breakfast can be better. no parking places at the beach during the hot weather.

the optional use of the kitchen facilities was also very helpful for us

room had unexpected kitchen facilities

plenty of free parking

views, the breakfast, the room and the really comfortable bed

some of the things for breakfast were rather low quality, such as the waffles and the bread.

good restaurant food , excellent breakfast , fresh fruit, juice etc easy parking

have an absolute amazing view over zarautz from either one of the rooms or from the restaurant/breakfast area

super close to the great beach. brand new hotel comfy beds, good wifi

no laundry service, if that matters to you.

spa was wonderful with lots of pools with massage jets as well as a sauna and steam room

at breakfast was disappointing as was the bar being closed when we arrived (2300) but the camping site bar/cafe

room and breakfast

good wifi

excellent wifi connection

rooms are a bit bare, and entrance to building/car parking not clear nor signed

amazing location, the sunset, the friendly staff, the excellent breakfast and the wonderful pool that unfortunately

infinity pool also with great view

great location and very relaxing, especially the infinity pool.

i wish we had time to use the pool

such friendly and kids friendly staff!!

free parking

super welcoming and nice staff, right off the highway, spacious parking available

lots of parking available thank you guys for a memorable stay and we would highly recommend this as a

the snack bar provided good menu of light meals

our kids couldn t let go of all the dogs and cats around the house

breakfast is in the communal kitchen, where a wooden box with your roomnumber containing delicious chocolate

shared kitchen was very convenient

are very thin so you are woken up as soon as someone comes to the kitchen for breakfast in the morning

furnished rooms, well equipped kitchen facilities

there is a lot of space for kids to safely run around, they can feed the donkey's and dogs and use the games

the animals add some extra fun if you have kids

cool play room for kids and delicious dinner

the animals add some extra fun if you have kids

i didn't use the gym, but it looked fit for purpose

ftover from the restaurant i'd imagine), plus many other

breakfast was a kids dream with many homemade cakes

clean and big enough room with a terrace, air conditioning, tv, ok view, playground for kids

playground on site so kept the kids happy

there was a large tarmacked area for parking - always a bonus with motorcycles

room service menu is rather limited

we only wished that the spa pool and steam room were open more hours a day.

spa wonderful

speaks for itself, but the hotel is modern without being dry, the staff are excellent, the the spa is delightful

breakfast was good but we were expecting more from a culinary standpoint particularly from an hotel

parking is plentiful and secure

big parking space

accomodation, great view and usefull parking

of parking

private parking and good communication were also much appreciated

enough parking space close to the hotel

the staff are great and the bar and restaurant are lovely

parking slots a little small.

the more simple food in the bar was lovely though

didn't make it downstairs for dinner due to timing issues with our kid's bedtime, but room service was hands

very handy for the amusement park if you have kids - but not close as to be intrusive

there was a family who let their kids run about until 10

my kids really enjoyed the breakfast room and the outside area

staff who went above and beyond especially seeing we had 3 little kids, free coffee and tea and muffins during

wifi was available

free parking

- very clean - pleasant - friendly staff - free and safe parking in front of the hotel

peaceful, friendly, comfortable, great value, secure parking, superb setting

the breakfast was excellent, and the staff could not have been kinder and more accommodating

the location has free parking and is not in the city center (why it is quiet and serene) and there is a ten

the kids bed was comfy and the cot was a genuine wooden crib rather than the standard travel cot

playground for kids

to find out adjoining rooms were not adjoining, just next to each other as we have two young kids

there is a children s playground on the site which is great to keep the kids entertained for a while

the hotel doesn't have any dedicated area for chilling/staying with kids

had interconnected rooms so our two young kids could have some independence

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

with 3 year old daughter, the personnel set up a separate comfort bed for her and even gave her kids amenities

great views and location. kids loved the free sweets! clean rooms and good facilities.

euros for a min charge for room service

was a great host, made us feel welcome and granted access to kitchen area for wine glasses etc

kitchen facilities available in the evening

you do not get access to the kitchen and rooms are tiny

nice room with a decent shared living room and shared kitchen

lovely property, large garden and all facilities bbq, kitchen to use comfortable rooms.

the room service food was of a

place to dry your laundry

there was only one person, doing the check-in and reception, answering the phone and running the bar with terrace

clean rooms, fridge in room, gym downstairs was good with dbs up to 20, trx straps on wall, box and 3 pieces

unable to take dog into bar to get a coffee very small parking space 46

they helped to get 2 rooms together so parents and kids could be together

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old

wifi connection was often poor in my room

the food at the bar is really bad

although pet friendly they did restrict our dog from the breakfast room which meant we had to have breakfast

the parking in the underground garage is just perfect, next to the elevator

our beds were flimsy beds on wheels, almost like holiday camp beds for kids

the kids loved being so close to the

they have their own bar and restaurant downstairs

a bonus is the restaurant bar downstairs

were told the bar and restaurant closed at 10

remember though kids, this is donosti and this is what 99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

wifi never worked in my room

wifi (first world problem) small room poor amenities (broken tap ware) very noisy as opposite

gave up and had to order the food in the restaurant (to be delivered in the room once my kids were already

we have heard kids running in the hallway next to the elevators

s a very nice hotel and well located, the rooms are spacious and kids enjoy the swimming pool

only large lights in sofa bed room- a little night light would have been helpful for kids.

family room is composed of two rooms connected with each other - good option for a bit older kids

and a full kitchen if you wanted to prepare quick bites for the kids

breakfast, staff was friendly with us and the kids and helpful at all times

is a 20 min walk to the sites a bit long if you have young kids

no special room or place for the kids to play. a little far from downtown on foot.

considering we were with the kids and many luggage this was not

silence, aizome, pillows, room service menu

- the gym was non existent

we wanted room service but most of the menu was not available because they didn t have the ingredients

breakfast was lovely

a great hotel with amazing food! breakfast was awesome too. would definitely stay again!

was traveling with 2 kids and had to rent 2 rooms

also, our room was very hot and loud at night from the kids on the beach partying

very clean fluffy white towels and perfect white clean laundry on beds

price and the fact that there was no mini bar or safety deposit box in our room

there is no safe nor a minibar but when i booked the reservation, i was offered the use of their fridge (dining

alley which was at the exact same height as the apartment (2nd floor) and it's a pathway used by kids to get to

great fold down beds for the kids. lovely shower. quite room even though festival on.

we stayed with our young kids and were so happy to have a short walk to all the sights

we had a 2 bedroom apartment with a double room and a bunk bed room for the kids

was tasty but too much effort to have to choose from a menu when you have young hungry kids

that was quiet at night, but i never managed a siesta due to kids playing down there both days, and the sound

the bar area with its traditional features and ceiling was a lovely place to have a drink in the

great location. clean. large room. pool. excellent staff. highly recommend

staff was amazing, i had the chance to be upgraded to a bigger room with an amazing spa bath, huge terrace and

bar in reception had exceedingly good small plates; my friend loved the breakfast, which i did not

be loud for families with small kids, but windows are very high quality, so external sounds won't disturb you

perfect location, nice staff, new hotel, great breakfast

gs, toast,

staff, convenient location, clean, breakfast

staff were very friendly, rooms clean and spacious, good variety for breakfast

air conditioning not working. no availability of early breakfast with early airport departure.

internet (wifi) is really efficient, small fridge in the room (for the mini bar but you can pop in something

location super, very comfortable bed, spotless room.adequate breakfast

much choice at breakfast - also it would be nice if they invested in a nice wine bar for evening time to relax

breakfast was good and loved the beach towels provided for free to go to beach

only thing we didn't like was the breakfast. the food wasn't very good.

the kitchen is poorly equipped, so it s not really suitable for proper cooking

top location, perfect staff, very nice breakfast

great location, extremely clean and comfortable room, great breakfast

4pm is a very late check in not very pet friendly; limited size of dogs and required to wear a muzzle

a little noisy from kids staying next door.

disappointing considering we were there to celebrate my husbands 40th with no kids

charge; asking for tea bags while i was brought a cup of tea prepared (also additional charge); laundry service

view on the bay very good room service and very professional team from concierge, people at the desk and lady

complimentary for such an expensive hotel - ordered a bucket of ice from room service and cost 3 euro

great with connecting rooms for us as a family with small kids

they need smart tvs or tv channels in english for families that travel with kids like us

rooms for the price, very convenient underground parking ( if available ), staff were great, good gym, it is

were not comfortable and wifi was not always reliable

room service was really poor, not as described on the menu and approx 9 chips on a plate no leaves

rooftop pool is small and only 1m deep, so rather made for kids

and also, kids are not allowed

can't dip the small pool, it's part of the spa package only. kids disappointed!

location, amazing view over san sebastian bay, swimming pool, spa & gym.

with parking, good facilities if you re staying longer but we didn t have time to use spa or pool