made a reservation for two beds for my kids, but when my family checked in while i was attending the conference

my only complaint was that the pool was out of order and my kids were very disappointed

kids were loud and running all over lobby/bar and pool at 10pm

my kids loved the pool! complimentary breakfast was great!

made a reservation for two beds for my kids and an upgrade for my husband and me

kids enjoyed the use of the heated pool too

the heating system woke me, my boyfriend and my kids up at 2am and 4am out of a dead sleep

updated decor, breakfast, pool

breakfast was awesome, room was very clean and location a plus

the complementary breakfast was very good

wasn t any bedding for the sofa bed for our kids

guests were loud in the hallway, kids running in the halls

many kids running around making noise the hallway was filthy a lot of trash in front of my

people walking around the hotel outside trying to sell drugs made it hard for my kids to go to the car but we

it says kids eat free and you have to click on terms and conditions to find out there is a cost for

the restaurant was great with a good kids menu

in the outside courtyard for breakfast and appreciated the corn hole and connect 4 games for the kids

issue with the pool, so it stayed closed most of our stay, which was a big disappointment for the kids

my kids loved it

three tired kids at 12am in the lobby

kids running around banging on walls and doors

only problem which really wasn't the fault of the hotel, but there were some kids/teens running up and down the

the kids were running up and down the hallways

there had been a bar that stayed open later, to end a night with friends more relaxed rather then have to go to

also, i got a good workout at the (albeit very small) gym

they don t do in pool servicie ud83dude10 i have to walk all the way to the bistro with my kids to buy a

took my kids for a mini getaway to beat the heat, they loved the pool, swam for 2 days non stop!

i buy a drink and i have to walk with my kids all the way to the bistro just to buy 2 apple juice and mojitos

the location, amenities that includes a nice pool & the warm accommodating staff were wonderful.

the hotel is spacious, and the facilities such as the gym and pool are well-maintained and not crowded

kids,husband

there were several kiddie pool party/sleepovers and kids were screaming and running through the halls and the

smelled horrible gym had minimal equipment, room smelled bad so i didn't even bother

everything, clean large room, friendly staff, decent breakfast choices, good location.

i love how comfortable the bed is and the perk of having a kitchen

bit of a trek to find somewhere to eat with kids.

are very rude, hi doesn't know how to talk to customer, i spent 5 days in those rooms with my kids and my wife

parking was great i drive a large rv

they had free tv and internet and free parking

room was not clean well wifi was wery have to used and is not secure smoking smell frozen

the kids that stayed at the hotel that weekend were very inconsiderate and rude.

and she denied my kids for using the pool

the pool area is great for younger kids

they would not turn on the lights or let us sit at a table with lights and we had five kids with us

2 hungry kids

small pool, so full of kids but not the property s fault

i didn t like kids playing soccer early in the morning in front of my room

me and my kids will be back soon

the kids especially like the pancake making machine

staff was friendly, room was clean, beds were comfy, and our kids enjoyed the pool!

not many towels to even start a weekend away, also the kids and riff raff that goes on out in the parking lot

much noise on the hallway, kids are running back and forth, people are talking very loud, i couldn't sleep

pool gym not open

i like the fact that it is pet friendly

most facilities tell you your room number, direct you how to get there, point out the wifi password and invite

there were not enough towels for 2 adults and 2 kids

the studio we stayed in was spacious for my kids

i have kids with me

our kids loved the cinnamon waffles

very noisy when a group of kids were using the pool which was near my room

didn't like there were screaming young kids in the room next to us and parents that didn't seem to care, but

they allowed us to have a late check out time so that my baby could finish her nap!

the facilities were great - yard games, pool, grill, fire pit (with fixings for s'mores)

great front desk laundry. coff3e is too strong

the desk clerk was amazing. the facilities were clean and the pool was great.

my husband and kids stayed. my kids came back saying how gorgeous it was.

some guest are demonstrate zero courtesy with dogs, small kids running the halls etc.

we also have a daughter at wellesley so this location was convenient to visiting both kids

kitchen for help with young kids. chris at the front desk was very welcoming

our kids loved the pool and my husband and i were able to get in a good workout in the fitness facility

everything. always get hotel here. my kids love the pool the most

too small and breakfast not enough meat for my crew of kids

loved the pool for the kids

otherwise a great hotel with an indoor pool and an outdoor area where kids could run around

nothing really. the pull out sofa was a little small for our kids.

stay was nice. great for people with kids and pets. spacious, pet friendly.

cleanliness. staff was nice too. basketball court and pool for kids.

my kids wish the pool was s little deeper but other than that everything was great!

also once they just throw all kids toys (soft dolls) to the floor from the bed (to chance bed linen) and left

my kids also loved the basketball court outside

breakfast that we paid for and turned out its only for 2 guests not for all 4 (2 kids didn't get option for food

kids cried

kids' breakfast is free

on weekend nights, it gets quite noisy outside with kids running around

a lot of the time it sounded like the ceiling was going to cave in due to kids jumping around above us

the room was comfortable and clean and had everything we needed for a night away with our little kids

kids always seem to end up on the pull out couch, which is ok, but not a nice super comfy bed

the swimming pool is small but warm, excellent for kids

parking garage took some practice with steep exit. pool was pretty small.

breakfast was just a muffin pastry

did not have breakfast, the kids wanted mcds

on floor and then discovered on last day all the water bottles on offer were in the fitness gym

did not have breakfast, the kids wanted mcds

niki t the bar was especially great, very attentive

they should have in a future, a restaurant that can serve room service.

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

the staff were super helpful, printed off train timetables explained the railway system and breakfast was smashing

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

pleasant staff, comfortable beds, clean good breakfast

bnb was very cosy, the breakfast was great with many options to pick from, the place was very clean and the

no utensils on the kitchenette. no tea bags in kitchenette.

responsive front desk, brought up amenities and room service quickly

seemed deserted most of the time and this really put us off going there and the bar was also deserted and closed

one issue: the negative was the spa experience

the bar in the lobby was also a very welcomed amenity

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

they were friendly, helpful, so good to my kids and made this stay all the better

needs to add a free breakfast

great staff; lot of breakfast choices, beautiful room and great location!

we have to pay for breakfast,if i paid to stay here then i shouldn t have to pay for

were a few issues with the room: the wifi access they provided us with didn t work, the cable in the room

the laundry service is very prompt

about it was the food from the associated restaurant i had four meals, three of them were through room service

i was charged facility fees for the conference room, food service, parking, and gym

it was clean and the room service food was good

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

quiet once the kids in the park out back left (7:30 pm)

wifi worked perfect

possibility of doing laundry on premises

at 9 security showed up because the guy downstairs wanted to sleep on a friday night and my kids were to loud

i never recommend to have kids there 2 dishes etc

sort of outdoor space for the kids to be loud and run around a bit

i like the design especially the closet and kitchen

kitchen in the room.

not safe especially if you have kids

forcing my kids and i to sleep in my car out in the cold because we could not find another hotel in a city

the kids were very disappointed, as we had

there is nothing to do with the kids

there was good gym and swimming facilities and the location of the property was near boston downtown

the room is equipped with a full kitchen, and this is very helpful when you have kids/babies

i get there with my 3 kids and the room is far from being ready

pull out might be ok for little kids, but not

no waffles, but the kids will get over it

pool size, was a little cramped when a lot of kids are around.

there is no small swimming pool for kids upto 5 years as existing pool depth starts with 3

the hotel is used for student housing, so at night you have kids in the hallways

location was great- within walking distant to many boston restaurants, grocery, playground for kids

if i would have been with my kids and it was earlier in the night i would have left but it was already after

missed to have a small fridge at the room, specially handy when you travel with small kids

my kids loved it, and want to go back

i wasn't moving with 3 kids ages 9,5, and 2

room we had was across from door to stairs ,alot of kids each day early am hours come through that door and each

the location is great. my kids (14 and 4) enjoyed the pool!

room smelling like mildew and the refrigerator didn't work the smell of the room was making my kids cough a lot

wouldn t take young kids there though as not much in the hotel for them

the hotel had kids running around and it was loud well into late night.

discount available on the website, but wish there were more discounts for parents picking up kids from college

the kids loved it and want to go back as well

the walls were thin but to be expected with an older building the kids in the next room were extremely loud

the kids really liked the pool at the end of the day

was a harvard mock united nations convention there at the same time and so many kids caused the elevators to

the pool was huge - great for the kids.

we loved the location! beds were comfy. plenty of space for the attached bedrooms for the kids.

my kids loved the pool

included, cozy breakfast/snack room, kitchen in the room (super useful since traveling with kids)

i liked the breakfast in the morning

they did not serve a warm breakfast but had bagels and protein bars and nespresso coffee for guests, which was

i didn't have the continental breakfast, but was glad it was available

but you can buy groceries at the local supermarkets and cook in the small (fully equipped) kitchen in your room

we had a problem with our room (a large group of kids was staying on the same floor and was loud and running

i wanted to bring my kids for new years eve to swim and stay in a hotel for fun

the pool was not great and crowded with a bunch of kids making exercise impossible.

were requested for immediately going out of the building, it was really scary time with the kids, till the

the kids got cold fast and could not really enjoy the pool

they made us feel so special (especially the kids) with extra amenities and treatment

top location. great pool and spa. classy decor.

great location. very good breakfast

breakfast was delicious. car valet excellent. lovely view. staff was wonderful.

spa facilities not great

if school kids - close to the ice skating brink - breakfast was pretty ordinary although nice

after being yelled at by another guest who was upset by the noise of the kids, we left and decided to come back

i took my kids to go swimming would not have stayed and would be charged if we did

the restaurant could be better for kids .

crying kids, unclean rooms, no amenities, staff far from helpful

kids in pool late at rooftop pool

they have the option of 2 beds in the room so can sleep 2 adults and 2 kids if required

clean room, pool, close to metro and prudential center and a fountain where kids had fun

kids at the pool, the pool bar smelled bad-like someone dumped alcohol all over everything, the

the best hotel bed i've ever slept on), and the rooms where spacious enough for 2 adults and 2 kids to stay

and friendly staff even friendly to kids

that will be great the pictures i saw on line is not the reality this is my opinion and my kids people really

the amazing doorman gave our kids boston scrapbooks that kept them entertained in the

the staff were friendly and greeted our kids with care packages upon arrival

the sofa bed our kids slept on was very uncomfortable

a real wow factor for kids

specifically chose this hotel because of the pool for our kids

woke my kids up b4 6am

no microwave in room :(. would love to have one when traveling with kids.

used to catering to college kids and their parents--food available long hours, convenient location, shuttle if

the pool and hot tub were great and the kids loved them

kids had a blast in the pool and hot tub

works really well, very friendly staff, a pool that was very pleasantly not too busy to bring the kids to early

how can this be avoided in the future as i will be visiting for the next 5 years with kids in school there

the hotel is clean, close to many restaurants, shopping and t station. my kids love the pool!

the room service team was exceptional, and every meal i ordered was absolutely

wifi is not complementary as well as breakfast which is a complete scandal !

gym super nice

room service not good restaurant affiliated to hotel gave me poor service

the quality of room service food

asked for two rooms that where close to each other because i was a traveling with my kids and they put me on

in addition, the free wifi worked perfectly and there is guest kitchen with free coffee and microwaves

hotel was great and wifi was fast

fully equipped gym

was upsold a room for early check in that had a street view, the windows were so dirty you really couldn't see

the gym is too simple

it would have been nice to have a bigger gym.

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

bathroom & snack provided with the afternoon drink would of been great perk for the kids

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

especially our first night and after a long trip we couldn't rest because a family with kids were staying in

not a big hotel person i am generally happy with a nice, clean place to sleep with a good gym; many of the

friendly irish bar and fab city bar great for cocktails complementary tea and coffee everymorning and fresh

have a problem with the key fobs, i changed at least 5 times, that bothered me or my kids because you can t

were some unsupervised kids that had rooms adjacent to our room and they were playing soccer at 10:30pm in the

kids were running around, things are going slow, everything was a mess

no restaurant but a bar. those with their kids may need a family friendly restaurant.

corner room with connecting doors to another room where there were loud kids, so you can hear everything

family of four two adults and two kids

pet friendly/location

family of four two adults and two kids

no fridge no laundry

kitchen could be more spacious and the selection could be better

my grand kids (whom i came to visit) and i, did also enjoy eating at the bisuteki tokyo restaurant

had three little kids with me and we were on the 9th floor and the window actually opened

a lot of kids changing the room during our 4 nights stay

view of charles river - breakfast was good room and the hotel are exceptionally clean guest laundry self service

excessive overuse of fragrance in the room, i thought i was sleeping inside a bar of soap, yuck!

it's new and clean, the breakfast is good. our kids love this hotel.

stayed with 4 kids and myself

i like the shower in the bathroom it s so perfect for the kids

was a family with young kids staying upstairs and it was very noisy of them stomping

good size of the pool

fun for kids

for early check in to prepare for a paper i was delivering at a local university

i didn t like that breakfast was in the bar and open to non residents which meant it was busy.

for wifi is tacky

great location, old world charm, impressive lobby. good gym.

would have been nice to sleep in on our one night away in 2 years from kids

bar and restaurant area very accommodating and nice

our son liked the gym

the bar was closed but wasn t the hotel fault due to covid 19

the bar area was also a fun place to go after

convention for kids competition and noisy all day

and the absence of the lock on the bathroom sliding door, which is important when you travel with kids

helpful waitress, and the breakfast buffet the next day was large and varied, making the kids particularly

a lot of kids running around the property and no supervision

was one of the worse i have ever had not tentative, not respectful and cared less of me and my 2 kids as customers

but kids liked them and also said cot was comfy (extra $20)

hotel was so nice it s has beautiful art work and has a nice park across the street for kids or to walk around

kids friendly and great breakfast bar!

the staff were really helpful, well maintained, good breakfast, nice view, and kids friendly.

park for kids across the

wifi was troublesome for my devices.

free parking, free simple breakfast, free wifi

the parking was limited

friendly, helpful staff; great location, convenient parking, plenty of hot water for showering

parking garage was nice as well as the location . great coffee and good price .

lots for kids and adults to do within walking distance

brought kids so they could swim

an award for being professional and kind with clearly some kind of sports tournament of young kids running wild

hallway was super loud after 11 with kids yelling and running

hotel was hosting a ton of kids

unfortunately the hotel was hosting a model un conference and high school kids ruled the halls and were loud

enjoyed our stay with our two kids

room was big perfect for me and my 2 kids who needed space

not sure if they have self-service laundry, it would be a perfect addition for families with kids traveling for

during a recent stay we encountered hundreds of kids from a middle/high school volleyball tournament