people walking around the hotel outside trying to sell drugs made it hard for my kids to go to the car but we

that's fine but i'm a paying guest with 4 kids

room was in a very disruptive hall with kids running up and fown the hall, banging against door just very noisy

many kids running around making noise the hallway was filthy a lot of trash in front of my

it says kids eat free and you have to click on terms and conditions to find out there is a cost for

the heating system woke me, my boyfriend and my kids up at 2am and 4am out of a dead sleep

kids enjoyed the use of the heated pool too

pool being closed

bed and pillows, access to netflix/amazon prime on tv, having a kitchen and fridge, spaciousness, having a nice

swimming pool & gym & location near legacy boulevard

made a reservation for two beds for my kids and an upgrade for my husband and me

my kids loved the pool! complimentary breakfast was great!

my only complaint was that the pool was out of order and my kids were very disappointed

kids were loud and running all over lobby/bar and pool at 10pm

made a reservation for two beds for my kids, but when my family checked in while i was attending the conference

the restaurant was great with a good kids menu

in the outside courtyard for breakfast and appreciated the corn hole and connect 4 games for the kids

issue with the pool, so it stayed closed most of our stay, which was a big disappointment for the kids

my kids loved it

three tired kids at 12am in the lobby

some guest are demonstrate zero courtesy with dogs, small kids running the halls etc.

kitchen for help with young kids. chris at the front desk was very welcoming

our kids loved the pool and my husband and i were able to get in a good workout in the fitness facility

we also have a daughter at wellesley so this location was convenient to visiting both kids

my husband and kids stayed. my kids came back saying how gorgeous it was.

i buy a drink and i have to walk with my kids all the way to the bistro just to buy 2 apple juice and mojitos

they don t do in pool servicie ud83dude10 i have to walk all the way to the bistro with my kids to buy a

took my kids for a mini getaway to beat the heat, they loved the pool, swam for 2 days non stop!

swimming pool and spa are good maybe a bit warm

was no complimentary breakfast

only problem which really wasn't the fault of the hotel, but there were some kids/teens running up and down the

kids running around banging on walls and doors

the kids were running up and down the hallways

also, i got a good workout at the (albeit very small) gym

also the lobby has a bar in it which is always nice

cleanliness. staff was nice too. basketball court and pool for kids.

that the pool was not available, but with that being said, we found a great beach and took the kids for some

stay was nice. great for people with kids and pets. spacious, pet friendly.

my kids wish the pool was s little deeper but other than that everything was great!

great room. nice outdoor play facilities for kids. very new and clean.

a lot of the time it sounded like the ceiling was going to cave in due to kids jumping around above us

kids' breakfast is free

kids cried

on weekend nights, it gets quite noisy outside with kids running around

breakfast that we paid for and turned out its only for 2 guests not for all 4 (2 kids didn't get option for food

there were several kiddie pool party/sleepovers and kids were screaming and running through the halls and the

kids,husband

room was very clean, the furnishings were great, and the breakfast was excellent

loved this hotel has two bedrooms with two bathrooms with a full kitchen and continental breakfast

everything, clean large room, friendly staff, decent breakfast choices, good location.

are very rude, hi doesn't know how to talk to customer, i spent 5 days in those rooms with my kids and my wife

bit of a trek to find somewhere to eat with kids.

9:00 in the evening the wifi went down

breakfast need to change up little, change things from sausage and bacon

they had free tv and internet and free parking

did not have breakfast, the kids wanted mcds

on floor and then discovered on last day all the water bottles on offer were in the fitness gym

room service did not deliver towels requested

is no room service

perfect for me the staff was very friendly and helpful i felt safe as i was traveling alone the bar and food

the room was comfortable and clean and had everything we needed for a night away with our little kids

the swimming pool is small but warm, excellent for kids

kids always seem to end up on the pull out couch, which is ok, but not a nice super comfy bed

room (king suite) was comfy, clean and spacious, well equipped with kitchenette, sleeper sofa, plenty of electrical

free shuttle not hospitals and free parking were an incredible bo9nus

and she denied my kids for using the pool

the pool area is great for younger kids

the kids that stayed at the hotel that weekend were very inconsiderate and rude.

they would not turn on the lights or let us sit at a table with lights and we had five kids with us

2 hungry kids

didn't like there were screaming young kids in the room next to us and parents that didn't seem to care, but

needs more ventilation in the pool area,

we stayed in a suite so the kitchen was perfect

everything. we stayed in the king studio and it was very roomy with a full kitchen and a small

is no room service

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

delicious and copious breakfast

i could also do laundry for free next to the dining room

feels like home, great breakfast, nice and helpful staff

pleasant staff, comfortable beds, clean good breakfast

fitness room was very small

responsive front desk, brought up amenities and room service quickly

seemed deserted most of the time and this really put us off going there and the bar was also deserted and closed

one issue: the negative was the spa experience

the bar in the lobby was also a very welcomed amenity

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

they were friendly, helpful, so good to my kids and made this stay all the better

it is very comfortable, the coffee bar is great, and you are in a great location

location, great staff, nice gym, fruit infused water, and bar open at breakfast and dinner

location, great staff, nice gym, fruit infused water, and bar open at breakfast and dinner

everything. always get hotel here. my kids love the pool the most

plus a pool for the kids or oyster bar for adults

location, breakfast was great, especially with young kids

to close the door get into the shower and your practically on top of the toilet so giving kids a bath is a

loved the pool for the kids

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

quiet once the kids in the park out back left (7:30 pm)

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

weekend breakfast was not served.

didn t have breakfast

had a kitchenette in the room but only 1 plate and 2 forks and 2 baby spoons

breakfast paid for

we tried to order room service but couldn't because the grill did not have enough staff.

at 9 security showed up because the guy downstairs wanted to sleep on a friday night and my kids were to loud

sort of outdoor space for the kids to be loud and run around a bit

i never recommend to have kids there 2 dishes etc

staff was super friendly and helpful, breakfast was good

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv, the housekeepers

my kids were very disappointed that we had done our best to book a hotel with an indoor pool, only for

please consider kids who are lactose intolerant and want cereal

the kids especially like the pancake making machine

was great starting with the staff to the cleanliness i enjoyed my stay with my kids they also loved it

me and my kids will be back soon

crying kids, unclean rooms, no amenities, staff far from helpful

kids loved the pool and swam every day 2

i took my kids to go swimming would not have stayed and would be charged if we did

after being yelled at by another guest who was upset by the noise of the kids, we left and decided to come back

probably because rain put the kids' hockey game indoors

not many towels to even start a weekend away, also the kids and riff raff that goes on out in the parking lot

much noise on the hallway, kids are running back and forth, people are talking very loud, i couldn't sleep

i could hear the landscaper cutting grass all morning into the afternoon and people in the parking lot on their

breakfast was offered at a cost but wasn t really worth the price especially since no amenities

is there security cameras in the parking lot? my semi and trailer were slightly vandalized

there were not enough towels for 2 adults and 2 kids

i have kids with me

very noisy when a group of kids were using the pool which was near my room

the studio we stayed in was spacious for my kids

our kids loved the cinnamon waffles

pull out might be ok for little kids, but not

the room is equipped with a full kitchen, and this is very helpful when you have kids/babies

pool size, was a little cramped when a lot of kids are around.

type room and sometimes i wish we could just get 2 queen beds, instead of having to make the kids sleep on a

i get there with my 3 kids and the room is far from being ready

not safe especially if you have kids

the kids were very disappointed, as we had

forcing my kids and i to sleep in my car out in the cold because we could not find another hotel in a city

there is nothing to do with the kids

the room and gym were very clean and looked quite new. the breakfasts were delicious!

was one of the worse i have ever had not tentative, not respectful and cared less of me and my 2 kids as customers

convention for kids competition and noisy all day

we paid for the breakfast for the family of four (two parents, and two kids) when we booked the hotel (it asks

with teenagers stampeding the hallways, police were involved and they could not find all the kids so ultimately

and the absence of the lock on the bathroom sliding door, which is important when you travel with kids

family of four two adults and two kids

laundry is worst i ever had in my travel life

gym 24/7

the breakfast was very good, with so many different options every day

none. but if i can make a suggestion, laundry room would be nice.

stayed with 4 kids and myself

i like the shower in the bathroom it s so perfect for the kids

was a family with young kids staying upstairs and it was very noisy of them stomping

it's new and clean, the breakfast is good. our kids love this hotel.

could be a bit more spacious and the laundry was free of charge

wouldn t take young kids there though as not much in the hotel for them

the staff was super accommodating esp with with our two little kids

5 minutes walk from my kids dorm at bu

and my kids immediately commented on how funny and personable the staff were

discount available on the website, but wish there were more discounts for parents picking up kids from college

missed to have a small fridge at the room, specially handy when you travel with small kids

there is no small swimming pool for kids upto 5 years as existing pool depth starts with 3

location was great- within walking distant to many boston restaurants, grocery, playground for kids

if i would have been with my kids and it was earlier in the night i would have left but it was already after

the hotel is used for student housing, so at night you have kids in the hallways

room, comfortable beds, fridge with a small real freezer, good wifi, newly repainted bathroom with hair dryer

free parking, free simple breakfast, free wifi

worst wifi

parking lot was a bit small but i think they had extra parking off to the side

parking garage was nice as well as the location . great coffee and good price .

used to catering to college kids and their parents--food available long hours, convenient location, shuttle if

woke my kids up b4 6am

specifically chose this hotel because of the pool for our kids

a real wow factor for kids

no microwave in room :(. would love to have one when traveling with kids.

nice pool for the kids to cool off after a day of walking

we loved the location! beds were comfy. plenty of space for the attached bedrooms for the kids.

pool was great for kids

was a harvard mock united nations convention there at the same time and so many kids caused the elevators to

came for a concert with our kids

the kids got cold fast and could not really enjoy the pool

i wanted to bring my kids for new years eve to swim and stay in a hotel for fun

we had a problem with our room (a large group of kids was staying on the same floor and was loud and running

the pool was not great and crowded with a bunch of kids making exercise impossible.

were requested for immediately going out of the building, it was really scary time with the kids, till the

they made us feel so special (especially the kids) with extra amenities and treatment

the breakfast was very good und our room had a great view

breakfast and range of food was great

excellent gym

have utensils sent to the room and after 15 minutes had to go down in my pjs and walk through the bar and

included, cozy breakfast/snack room, kitchen in the room (super useful since traveling with kids)

i didn't have the continental breakfast, but was glad it was available

the large room with kitchen and different rooms for bed and living room was also very comfortable

wifi can get spotty, but you can ask for an ethernet cord!

perhaps this should be explained on sheet with wifi info

the staff were friendly and greeted our kids with care packages upon arrival

needs were solved smoothly and effective, large clean room with great breakfast, valet parking, kids

that will be great the pictures i saw on line is not the reality this is my opinion and my kids people really

kevin at front of house was superb. he was friendly, helpful and the kids loved him.

the sofa bed our kids slept on was very uncomfortable

adjacent room was very noisy and we didn t have are own kids next to us

the best hotel bed i've ever slept on), and the rooms where spacious enough for 2 adults and 2 kids to stay

stayed there for the pool for the kids, limited hours was disappointing opening an hour before check out did

it is actually a big bath full of kids

pool is for kids only

a lot of kids changing the room during our 4 nights stay

had three little kids with me and we were on the 9th floor and the window actually opened

my grand kids (whom i came to visit) and i, did also enjoy eating at the bisuteki tokyo restaurant

my grand kids (whom i came to visit) and i, did also enjoy eating at the bisuteki tokyo restaurant

the wifi didn t work at all in our room

but kids liked them and also said cot was comfy (extra $20)

kids can paint a drawing at the lobby

park for kids across the

the staff were really helpful, well maintained, good breakfast, nice view, and kids friendly.

the kids loved it too

how can this be avoided in the future as i will be visiting for the next 5 years with kids in school there

kids had a wonderful experience especially swimming

all different types of families many with kids, hotel was very accommodating for everyone

wine/goodie basket delivered by surprise after my kids mentioned it was my bday weekend

kids had a blast in the pool and hot tub

room service not good restaurant affiliated to hotel gave me poor service

the gym is super.

bar boulud was very mediocre, had nothing to do with daniel boulud's talent

no pool? no gym?

spa was busy with outside guests which didn t give me the time to have massage sections

asked for two rooms that where close to each other because i was a traveling with my kids and they put me on

i didn't care if the hotel had a gym or restaurant because i knew i'd get plenty of exercise walking everywhere

stated there was a laundry, however there wasn't

wifi did not work

in addition, the free wifi worked perfectly and there is guest kitchen with free coffee and microwaves

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

the gym is too simple

it would have been nice to have a bigger gym.

the lobby was great. friendly staff. awesome fitness center.

we loved the location, peace, rooftop bar facing harvard.

room service presentation

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

bathroom & snack provided with the afternoon drink would of been great perk for the kids

especially our first night and after a long trip we couldn't rest because a family with kids were staying in

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

the gym facility was small but well-equipped and very nicely maintained

see above re breakfast. room service was good generally.

were some unsupervised kids that had rooms adjacent to our room and they were playing soccer at 10:30pm in the

have a problem with the key fobs, i changed at least 5 times, that bothered me or my kids because you can t

i did not sign up to stay in a covid infested cesspool full of college kids

kids were running around, things are going slow, everything was a mess

booking could not be confirmed, kids were not included in the breakfast etc

fun for kids

no free wifi

i had breakfast at the oak kitchen restaurant, it was good and the staff were very attentive.

the room service is great and fast

no room service until 7:00.

is very expensive, the room, bar drinks and next door parking garage are all very pricey

quite nice to have a very good breakfast with wide variety of food options (for american hotels)

it wasn't easy to connect to wifi

great location for fenway, very walkable and safe. awesome breakfast and friendly staff.

lovely place, hotel bar was cozy, check in was friendly. a+

there is a coin-operated laundry room on site

great location and neat and clean rooms with small kitchen and necessary amenities

the parking area in the rear is not well lit.

our room included a kitchen (full-size refrigerator, oven, sink, microwave), which was nice to have

super nice studio room, with full kitchen. nice staff and clean room! would def stay here again!

would have been nice to sleep in on our one night away in 2 years from kids

bar and restaurant area very accommodating and nice

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night

the bar area was also a fun place to go after

the gym on site is clean with nice equipment

bathroom a bit small. sofa bed not great for the kids.

unfortunately the hotel was hosting a model un conference and high school kids ruled the halls and were loud

kids 16 yo were not allowed to fitness room even with parents supervision

charges for handling amazon package!!! fire alarm scared kids

room was big perfect for me and my 2 kids who needed space

for anyone travelling with kids, the crib was not suitable

conceirge super helpful and friendly and every effort was made to help us and the kids

three separate bars including a rooftop for adults but also had areas for kids including and/or tomorrow

overpriced parking and the soap dispensers were too high for my kids to reach them

were fabulous, the kids were give vouchers for free dessert on check in and given a free lobster plush on check

they doted on my kids and absolutely made our trip

didn t hand me an item i stored with luggage for my kids s camp

in general choose a room without a fireplace in winter

did not eat breakfast but the cocktail bar was great. very easy location for visiting boston.

room service