loved the pool for the kids

nothing really. the pull out sofa was a little small for our kids.

location, breakfast was great, especially with young kids

too small and breakfast not enough meat for my crew of kids

to close the door get into the shower and your practically on top of the toilet so giving kids a bath is a

didn't like there were screaming young kids in the room next to us and parents that didn't seem to care, but

needs more ventilation in the pool area,

didn't work in kitchen or cubby between bedroom and bathroom checked breakers but nothing was off

parking is a little challenging

room, beds, kitchen area, quiet end room, free parking , delicious breakfast and nice sitting

are very rude, hi doesn't know how to talk to customer, i spent 5 days in those rooms with my kids and my wife

bit of a trek to find somewhere to eat with kids.

no wifi operating

room was clean. great breakfast options. location was perfect for easy access to highway.

great breakfast with many options

small pool, so full of kids but not the property s fault

please consider kids who are lactose intolerant and want cereal

me and my kids will be back soon

i didn t like kids playing soccer early in the morning in front of my room

my kids were very disappointed that we had done our best to book a hotel with an indoor pool, only for

not many towels to even start a weekend away, also the kids and riff raff that goes on out in the parking lot

much noise on the hallway, kids are running back and forth, people are talking very loud, i couldn't sleep

t serve breakfast but could have gotten a breakfast to go which we didn t take advantage

no microwave in the room, wifi was out for 2 days.

there was no free breakfast

issue with the pool, so it stayed closed most of our stay, which was a big disappointment for the kids

three tired kids at 12am in the lobby

my kids loved it

in the outside courtyard for breakfast and appreciated the corn hole and connect 4 games for the kids

the restaurant was great with a good kids menu

there were not enough towels for 2 adults and 2 kids

our kids loved the cinnamon waffles

very noisy when a group of kids were using the pool which was near my room

i have kids with me

the studio we stayed in was spacious for my kids

made a reservation for two beds for my kids, but when my family checked in while i was attending the conference

made a reservation for two beds for my kids and an upgrade for my husband and me

my only complaint was that the pool was out of order and my kids were very disappointed

my kids loved the pool! complimentary breakfast was great!

kids were loud and running all over lobby/bar and pool at 10pm

not safe especially if you have kids

the kids were very disappointed, as we had

there is nothing to do with the kids

forcing my kids and i to sleep in my car out in the cold because we could not find another hotel in a city

room was nice. coffee bar had nice areas for seating

kids running in hallway and stairwell making noise.

kids enjoyed the pool, staff was kind

very nice restaurant and bar and kudos to tony the bartender

the restaurant and bar were especially good

pool is no longer open

the heating system woke me, my boyfriend and my kids up at 2am and 4am out of a dead sleep

kids enjoyed the use of the heated pool too

location, staff, pool

clean. friendly staff. good location. variety of food options available for free breakfast

love the open lay out of the room and how the unit we stayed in had a kitchen

room was in a very disruptive hall with kids running up and fown the hall, banging against door just very noisy

the room was to far away from parking lot and front desk, and part of a hockey team for little kids were playing

guests were loud in the hallway, kids running in the halls

many kids running around making noise the hallway was filthy a lot of trash in front of my

people walking around the hotel outside trying to sell drugs made it hard for my kids to go to the car but we

sort of outdoor space for the kids to be loud and run around a bit

i never recommend to have kids there 2 dishes etc

at 9 security showed up because the guy downstairs wanted to sleep on a friday night and my kids were to loud

the hotel breakfast, space, and amenities.

the fitness room open 24hrs, the self service laundry room are plusses

one price and i was charged way more than i would have willingly spent for a weekend away with my kids

is spacious and since it was a suite great for traveling with kids, full kitchen is accessible

fine with me, my kids were tired of walking after a while

such a beautiful hotel the kids and i loved it

pool closed for maintenance and the kids were sent across the street to another hotel

the pool time we booked and s group of kids barged in and my kids had to wait even though we had booked

the hotel was very clean as it was new. the kids enjoyed the pool.

parking was not convenient, especially if you have kids.

the pool and karaoke were the favorite parts of the trip for the kids!

loved the welcome packages for my kids and the offer for them each to choose a complimentary snack and drink on

i came there with the kids 3 times

staff, i asked the guy if there was any ketchup i could use for my kids french fries and he said yeah we have

room smelling like mildew and the refrigerator didn't work the smell of the room was making my kids cough a lot

the location is great. my kids (14 and 4) enjoyed the pool!

my kids loved it, and want to go back

the location was a little further out walking around with kids. we had to uber a lot.

kids in jacuzzi and too many people

this hotel offered lots of extras like breakfast and starbucks, which made our stay easier with kids

the kids loved the pool and i used the gym

the pool had too many kids maybe they need a pool for kids and one for adults

and enjoy the music (there was a dj playing), have some drinks but the place was crowded with kids

can't wait to go back again without my kids

we had a larger party and we were sat in our own room for breakfast which was perfect for our kids

kids friendly

kids jumping and doing cannonballs in pool!

would have been nice to sleep in on our one night away in 2 years from kids

the decor and that you have the gym, office space/laptops accessible and bar area.

the gym on site is clean with nice equipment

= bartender was very attentive and i wasn't drinking at the bar but he saw me carrying an ice bucket

bar and restaurant area very accommodating and nice

my wife s birthday so i wanted to take her out to celebrate and enjoy a night out without the kids

this hotel due to advertised pool (stayed with young kids) and high ratings

my kids enjoyed seeing both

3 ft deep that i couldn t do laps in it, especially when there kids in it t as well

loud kids in the room next to us up until 4 a.m. but the hotel took care of us!

kids running around banging on walls and doors

only problem which really wasn't the fault of the hotel, but there were some kids/teens running up and down the

the kids were running up and down the hallways

we had a broken dresser. couldn't connect to wifi

liked there was a laundry facility

bathroom in room didn't have a tub which was fine with our kids - the hand held shower head didn't have great

the staff even had a special welcome gift for the kids

pool was packed with kids.

during a snow storm with my 2 young kids for a tournament

hotel was listed as having a pool, but it was under construction during our stay so our kids were a little

missed to have a small fridge at the room, specially handy when you travel with small kids

if i would have been with my kids and it was earlier in the night i would have left but it was already after

the hotel is used for student housing, so at night you have kids in the hallways

there is no small swimming pool for kids upto 5 years as existing pool depth starts with 3

location was great- within walking distant to many boston restaurants, grocery, playground for kids

i buy a drink and i have to walk with my kids all the way to the bistro just to buy 2 apple juice and mojitos

they don t do in pool servicie ud83dude10 i have to walk all the way to the bistro with my kids to buy a

took my kids for a mini getaway to beat the heat, they loved the pool, swam for 2 days non stop!

in house restaurant/bar. having room service.

i didn t end up eating breakfast because i had woke up late

walls very thin, we could hear the conversation, tv, and kids in the room next to us.

best location i have found with kids

staff were so attentive and friendly. amazing location. perfect hotel for kids.

second my kids were in the room with me- i have enough respect for my kids to not smoke near them

the walls are thin and we could hear kids screaming above us the garbage pick up early morning

kids always seem to end up on the pull out couch, which is ok, but not a nice super comfy bed

the swimming pool is small but warm, excellent for kids

the room was comfortable and clean and had everything we needed for a night away with our little kids

the kitchen has plates, pots, etc

it had a large efficiency kitchen

included, cozy breakfast/snack room, kitchen in the room (super useful since traveling with kids)

wifi and no signal on tv

- stronger water stream - vegetables and fruits in breakfast

small gym thanks for nice and friendly stuff

perhaps this should be explained on sheet with wifi info

they have the option of 2 beds in the room so can sleep 2 adults and 2 kids if required

kids at the pool, the pool bar smelled bad-like someone dumped alcohol all over everything, the

the best hotel bed i've ever slept on), and the rooms where spacious enough for 2 adults and 2 kids to stay

clean room, pool, close to metro and prudential center and a fountain where kids had fun

i had to call the front desk to get the parents of the kids across the hall to make them stop screaming at 12

i was charged facility fees for the conference room, food service, parking, and gym

we did not have wifi on day there was no hot water an other day no compensation and no excuses

i also enjoyed the room service, even though it was pricey, it was worth it after a long traveling day

we first arrived the room smelt like a sweaty gym and was a little on the warm side we turned the humidifier

we enjoyed the breakfast and the food was good once it finally arrived, but they were unsafely staffed and

all different types of families many with kids, hotel was very accommodating for everyone

kids lived the pool

location, pool with kids is a must, great vallet service, friendly staff, rooms aren t big but comfortable

the hotel is clean, close to many restaurants, shopping and t station. my kids love the pool!

kids had a wonderful experience especially swimming

great location, walking distance to fenway. comfortable beds. kids loved pool.

came for a concert with our kids

pool was great for kids

we loved the location! beds were comfy. plenty of space for the attached bedrooms for the kids.

the location is awesome and the lounge was a success with my kids

loved the amenities. the kids played in the pool and had a lot of fun.

our room has very large which was great with two teenage kids

booked a big corner room with a view over the city, travelling with two kids

staff, buffet breakfast & location.

the bar closed too early

so many activities for kids in the area, dining places and trader joe s 2 minutes walk away

kids obsessed with robot room service

not the right choice for family with kids

fortunately, the hotel staff solved the issue by giving us a second double room for the (teenage) kids

the kids loved the bunk bed and the lights. location was great!

we had a problem with our room (a large group of kids was staying on the same floor and was loud and running

were requested for immediately going out of the building, it was really scary time with the kids, till the

i wanted to bring my kids for new years eve to swim and stay in a hotel for fun

the pool was not great and crowded with a bunch of kids making exercise impossible.

the kids got cold fast and could not really enjoy the pool

they made us feel so special (especially the kids) with extra amenities and treatment

spa facilities not great

two ladies at the breakfast are the best in terms of service and hospitality

the gym was also excellent well-equipped and one of the highlights of the

no restaurant breakfast, had to order room service

kids not allowed on roof terrace in the evening, although understandable, we don't like to leave

we had originally planned on sharing the room with our 2 teenage kids but the pull out bed was not comfortable

rooms thoughtful service (for example we were touched that the cleaners put our milk (for the kids) into the

very well taken care of, staff are absolutely attentive and great with kids.

three separate bars including a rooftop for adults but also had areas for kids including and/or tomorrow

asked for two rooms that where close to each other because i was a traveling with my kids and they put me on

added extras like the guest kitchen and free gym helped justify the cost

i didn't care if the hotel had a gym or restaurant because i knew i'd get plenty of exercise walking everywhere

family kitchen room was super convenient

bit expansive imo no parking, can park across the street for 40$ for 24h a guest laundry facilities would have

a crowded loud nightclub at night with lots of young rude kids (underage

some weird creepy looking kids were hanging out right by the entrance one night blasting their god awful

it isn't a good fit for families with small kids or more conservative people

gym was well equipped with nice machines, weights, punching bag

it isn't a good fit for families with small kids or more conservative people

were some unsupervised kids that had rooms adjacent to our room and they were playing soccer at 10:30pm in the

it was a fantastic hotel - great location and good space for a family of 5 (kids range from 8 to 13)

i did not sign up to stay in a covid infested cesspool full of college kids

kids were running around, things are going slow, everything was a mess

booking could not be confirmed, kids were not included in the breakfast etc

our kids locked some items in

extremely disrespectful continuing their parties in the hallways after 2am and families with kids screaming

cool hotel, friendly staff, kids loved it.

great breakfast; a bit pricy; but well made. i had an egg white omelette and kids ate pancakes.

the staff at breakfast were really attentive and kind even though we had 3 loud young kids

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

the gym is too simple

it would have been nice to have a bigger gym.

kids not allowed on the roof even before 6pm

lobby and rooftop bar has tons of loud obnoxious college kids

sparkling clean and great staff! had room service, very, very good.

internet was pretty slow. no squat rack in the gym

having to look across the street and an extremely brightly lit gym

fun for kids

i didn t like that breakfast was in the bar and open to non residents which meant it was busy.

wifi is not complimentary, this should be changed

staff was great and accommodating for an early check in. we also liked the dog on the lobby.

we could have enjoyed a working fireplace in our room - just for ambience!

enjoyed our stay with our two kids

had a pull out couch for our kids and housekeeping didn t touch it during our stay- was a little disappointing

bathroom a bit small. sofa bed not great for the kids.

during a recent stay we encountered hundreds of kids from a middle/high school volleyball tournament

kids are easily able to select their favorite channels and parents will get charges at the checkout

especially our first night and after a long trip we couldn't rest because a family with kids were staying in

bathroom & snack provided with the afternoon drink would of been great perk for the kids

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

the bar and restaurant provided great food and very pleasant service

friendly irish bar and fab city bar great for cocktails complementary tea and coffee everymorning and fresh

spa was terrific. room service very good. staff throughout the hotel were outstanding.

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

wifi is not complementary as well as breakfast which is a complete scandal !

spa is very expensive but good.

wifi connection not included in the rate of the room is really not acceptable!

not usually a problem but with the kids a few extra channels would have been nice

outdoor private green space with bar service, lounge furniture, and lawn games in the evening for kids and adults

was not clear that the kids need to pay the breakfast the breakfast space have long wait

with 3 children, as parents we like when there is a separate living room so we can go when the kids fall asleep

i was happy that they offered kids food menu options

at the front desk/check-in was awesome (my kids called him ross-ume

double levels of elevators was a tad annoying at first, but, as we had young kids with us, we found it comforting

kids received a small welcome package on arrival

room, swimming pool for kids staff and valet were great

restaurant was too fancy for kids and teens for supper

staff was so friendly and great with my kids

also, great gym with a beautiful pool that must have one of the most stunning views in boston

they added a bidet for us and always very quick with room service

look out for extra charges such as room service related to your

staff was so friendly and great with my kids

location, amenties, gym access, restaurants

the bar was not open

the bar area was lively with great service and drinks

room service got every item on my dinner order wrong

had difficulties during check in( booking took a payment but hotel had another information); mini bar was empty

kevin at front of house was superb. he was friendly, helpful and the kids loved him.

the staff were friendly and greeted our kids with care packages upon arrival

the sofa bed our kids slept on was very uncomfortable

the amazing doorman gave our kids boston scrapbooks that kept them entertained in the

needs were solved smoothly and effective, large clean room with great breakfast, valet parking, kids

the kids loved the snacks in the room

option, room was not ready for us as a family when checkin in late in the evening with tired kids

the butter pasta for kids from ruka should have been better

the room was spacious - had a king suite w a pullout sofa couch for the kids and the staff made up their bed

the kids loved the donuts and cider on saturday night :) it was nice having snacks in the room as well

pull out might be ok for little kids, but not

my kids really had fun with the pool and i liked the bar

the room is equipped with a full kitchen, and this is very helpful when you have kids/babies

no waffles, but the kids will get over it

type room and sometimes i wish we could just get 2 queen beds, instead of having to make the kids sleep on a

quiet once the kids in the park out back left (7:30 pm)

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

quiet once the kids in the park out back left (7:30 pm)

they doted on my kids and absolutely made our trip

didn t hand me an item i stored with luggage for my kids s camp

we utilized the gym which was top notch

it s a beautiful classic hotel on the public garden in boston the suites have real wood fireplaces and the

great gym