Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
we had kids and request small bed i had to call them five times & dirty
lady at the desk was absolutely amazing she saw i was traveling with 3 kids and put us in the perfect room near
was making her own decisions and rules as she was talking the pool holds 65 people it was only 10 kids in the
very nice with kids in winter time
unruly kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids loved the make your own pancake
-lots of hotel guests seemed to enjoy the open reception and tables to watch football, be with kids, do some
one of the elevators was not functioning and the resident kids were riding the only functional elevator a lot
kids running in the hallways; dogs barking all night
parties worth kids running around late into the night
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Indoor Play Area, Avaialable Crib
paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes
we enjoyed the game room( ping pong table and pool table)
only one small bar of soap and shower gel for 2 people for 4 days and it wasn't restocked
rooms are very large and all have a patio that faces the pool
the pool table and ping pong table in the game room were a lot of fun for our group
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
if it wasn t for the waffle maker (which is a novelty) then we would have struggled with the kids
waffles for breakfast were great for the kids
we are a company of five (2 adults, 3 kids) and we booked a double queens room with sofa bed
the swimming pool for the kids and the location was great!
our kids were so disappointed
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
poor breakfast - ac unite noisy - you can hear the people steps between the floors - so many kids during the
nice and quiet no kids runing up and down the hallways.
breakfast area too small actually madhouse of kids spilling milk, etc
i stayed in 216 and the kids in 215 ran around all night long
noisy families with kids can be heard in the hallway
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
with young kids it was a little challenging
the 7:00 am start for breakfast was later then what our kids are used to
with the covid precautions, daily breakfast including a warm sandwich (very nice touch), and the kids had a
we will be returning and this time bringing the kids
the pool could be a little bigger but the kids enjoyed
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
didn't work well, only had 4 floors but elevator ran slow, kids brought swim gear but pool was closed
the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.
now mind you as he was talking on his phone with, i'm guessing his wife and kids the whole time
room was dirty, the carpet was coming up in the room and kids kept tripping on it
was very friendly, the room was big enough for me and 3 kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
didn t get the room i booked and we had share a bed with the kids with was uncomfortable
was not heated everyday i showed there was ants on the shower head also they pick and choose what kids they like
is too small for five people with kids
king room w/ sofa bed perfect for me and my 3 kids
was great, the bed was comfortable, the tv swiveled, the netflix and hulu options were great, the wifi was
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i believe being done in the room above mine so instead of a relaxing morning finally with no kids we were woken
kids running up and down hallway screaming and slamming doors intill midnight
room was nice, there was a restaurant attached to it which made it convenient for breakfast and other meals
there were additional fees with crazy rules about having a pet
room service was not available for everyday. our room was cleaned only one day because we asked.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
the spa was great and the late
gym too small not a lot of equipment
my friend and i didn t use the gym or pool this trip but it s always wonderful
red door spa waiting end of day and bar great with 2 different kind of
the bar and restaurant closes early
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
everything was nice and clean the food is good great for kids stays .
the tv wouldn t allow my kids to play their video console without it being so loud, i couldnt
breakfast was very good. staff was wonderful and very friendly. the kids enjoyed the pool.
the kids were able to go to the mall within minutes
was closed unfortunately, the reason why we even booked a staycation with the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
they rented the hotel to kids and their was a huge fight right outside my door
was bummed bc our kids would have enjoyed
stay longer for the poor my kids loved it
pool wasn't functioning, my kids were so mad, i chose it especially for the pool
to much young kids being
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
meanwhile i heard doors slamming all night, kids running around
swimming pool closes way too early, my kids were very upset
rooms/beds were a tad bit on the smaller side, especially with family members (2 kids)
my kids hurt themselves on the bed several times
coffee maker in room, microwave and fridge are a must when traveling with five kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
t put out- we saw other guests who knew walk away with them- which started discord with the kids
great room, great to stay with kids, and breakfast excellent
cookies at check in were a big win with the kids
great room, great to stay with kids, and breakfast excellent
the rooms and the breakfast area are so clean
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
parking was awful
only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes
the breakfast staff was not friendly
bed $ pillows outstanding breakfast super!
airport shuttle, clean and comfortable bed
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
great for an adult weekend away from the kids
kids totally love the fact we can finally use the swimming pool
great for an adult weekend away from the kids
stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the
food from room service could have been better.
Booking Options
Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it
kids noisily running around in halls at all hours
the kids loved the pancake machine. in our second night the staff was wonderful.
group of kids were playing hockey in the hall, called the desk they knew about it then went to say something
reserved a room for 2 adults with kids and got a king bed and nothing else
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
continental breakfast had a lot of choices, more than other hotels and the kids really enjoyed it
traveling with 2 kids
close to train station breakfast was standard but ok parking was ok noisy kids banging on doors
the staff were very courteous, the breakfast was great. kids loved the pool.
a room with small and ask for a queen size bed non available although i had reservations plus my kids had to
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
great pool for kids, comfortable room, great bathroom
the room was very clean, and the laundry facility was great very useful as we had to stay for a few days
restaurant and coin operated laundry on site.
parking was free and many restaurants in the area
bar in the lobby
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
that there was a bar and the lobby was nice and spacious
breakfast was not great
the parking was a bit challenging. the bar was in the lobby, but not opened.
also, this time, for the first time, wifi wasn't
in-house snack and drink bar could offer a wider range of food
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was great
was clear and timely; breakfast staff was helpful and lovely; rooms were large and
we had a full day of rain and we were thankful for the indoor pool and hot tub
the breakfast was incredible value
breakfast good. people be bad
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
wasn't warm very cold great for kids but scare for adults the food made u wonder why am i not at a rsturant with
kids noses ended up a little stuffy because it was either too hot or too cold
not enough handicap parking spots.
hotel employees at the bar front desk and the team at the front desk
bar is great friendly and always professional to include: hotel employees always very accommodating
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
weird guy hanging out in parking lot for at least 24
they are also very pet friendly
breakfast was great, rooms were comfortable and location was conducive for my needs.
breakfast was in a little box due to covid-19 but they still tried their best to accommodate
to pay additional fees for sufficient wifi
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also kids eat free was helpful
and offered to return my money and depart in the middle of a snowstorm at midnight with 3 little kids in tow
breakfast
the gym was simple but always available.
the bar tenders we met were all great
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the gym was a little small
ordered room service and took a while to get food
the food i ordered from room service was not a repeated experience
kitchen was empty
near the train to the city, the arrangement of the rooms daily, very spacious rooms, a small kitchenette in the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
then despite the fact that kids were allowed to jump in the pool all day
breakfast could be improved my kids didn t like pan cake
, making for a noisy, rambunctious (kids and adults)
nice courtyard and pool area that allowed the kids some room to run, swim, and play
am a full time teacher and mother of 2 young kids and i occasionally come stay to have a quiet night of rest
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
shuttle service was great. breakfast which is available all day. great. my kids loved it.
i have two very small kids, it's cold outside, we're waiting in the street where they told us
you might have to call 911 i guess worst choice, not at all suitable with family and especially kids
i booked a king room for my 2 kids and myself and they upgraded us to a double free of charge.
wifi connection was good
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
clean, close to beach, good bar and restaurant, friendly staff, kids friendly
pool was little bit cold but refreshing for kids to play in
tv s in the rooms should be upgraded to smart tv s for the kids
i had my two kids with me and they enjoyed the beach view
i didn t get a bed cover for the sofa bed where my kids slept
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
the pool was good and my kids had an awesome time
staying here it's got everything we need my kids always enjoy the pool
my kids room above us, the shower didn t drain, and our toilet overflowed/ backed up and flooded the
she addressed us passively-aggressively and accused one of my kids of stealing candy
the gym venter could be better with more equipments . it s poor nowadays.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
staff were extremely nice and helpful. kids enjoyed the pool.
room there were clumps of hair in the shower, the dishes had dried up food on them, the tub in my kids room was
timing of breakfast should be extended due to kids
if you have kids they won t be happy about that
it was very family friendly, indoor pool was enjoyed by my kids
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
booked for 1 adult and 3 kids and they only gave us one bed even though i had requested 2 double beds
the room could use a renovation, but the outdoor pool is all that mattered to the kids
pet availability has changed, and policy has changed
the kitchen is not well equipped there is nothing to cook the stove does not work well
the gym area is not that good
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
even though we only stayed overnight, my kids and i spent the whole time swimming
little kids and babies are taught to swim safely on the weekends
the pool was gorgeous and the kids loved swimming
kids was so happy be in this place , they and me, deserve good time together, in some places like
for when the kids went to bed a family member watched my daughter and i was able to relax and have a couple
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
great for kids
my kids had to get an airbnb
we switch up to 3rd floor because some ignorant kids was running stomping at 3 am
the rooms are small. so with kids withus it was little difficult to move around.
actually thought the hotel was clean and neat, but its good when you travel without kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
another, stained carpet, and all disgusting nose from next rooms which was unsafe to stay with kids
definitely not a place to stay with kids
room location was really bad with kids and it was so cold room heat was off
when traveling with kids, having a pool is a make or break decision
pool was nice for the kids to splash in
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
second floor which was okay until the rest of that floor became a party for group of high school kids
noise factor- the room upstairs had kids running back and forth and it was very loud over our heads
management tried to warm family stayed because of noise with kids pretty sure it didn t work
napkins and utensils too high for kids to reach and above hot waffle iron
local maps for golf,, parks excellent resturants stop sending them off the island, parking lot needs a lot of
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
liked the facilities offered, the pool and gym along with the other facilities such as the washing
like, i also enjoyed the breakfast and the room and amenities
the breakfast was good and the staff was friendly
breakfast, friendly staff
great rooms and breakfast
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
hardly any parking
the parking lot was very tight and small
booked a non-smoking room and it was clearly used as a smoking room
there was a boom box party going on in the parking lot across the street
i loved it a lot it's super clean and its parking safe.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we got there after dinner with 6 kids, two under 5
the floor we stayed had many kids jamming doors until past 10pm
we had kids who were hungry and tired
family friendly, kids friendly, safe, clean and great location
clean and convenient. not too expensive for jfk. easy shuttle.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
people smoking drugs without regards to other guest and their kids
grotty. used by kids for parties. 200 deposit. awful
comfort beds and good breakfast to start your day
shuttle service was very good and rooms were clean, well kept, and modern looking
were very neat and clean the service was outstanding and everyone was pleasant and i enjoyed the breakfast
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
was a camp of about 20p kids staying there
as it was late and we were with the kids, we decided to put on warm clothes, but it was not very comfortable
quite a few kids running around uncontrollably
well except for the screaming kids running up and down the halls all hours of the night and their parents
it was dark, dingy, dungeon like, kids screaming in the halls, no staff to police it
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other
this hotel was beautiful. the kids were very comfortable in the beds.
the gym was clean and efficient
they have a 24hr laundry room
to notifying the front desk for room service
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
laundry area, needs addition washer & dryer as well as a small folding area
very convenience and breakfast,
everything! breakfast is amazing, really clean and the staff is excellent !!
was unable to connect with wifi and had to call tech support for the property
the gym was available for free
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
mind you it's 25 degrees outside so then i have to close the window every other hr so the kids wouldn't be too
my kids and i felt safe in the area
for the price i would have liked to let the kids swim seeing as there's not much to do in the area
a pool would ve been great for the kids
i asked for help because i have two kids and two old
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kind of frustrating when you have tired kids
the staff was so friendly and great with the kids
2 adults and 2 kids
kids loved the waffle maker but the tables were dirty and staff struggled to keep
i was with my wife and two kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the beds were comfortable and staying with two kids i can say they enjoyed the room as well
a very quick layover, so i really didn't stay long enough to observe any negatives, except: the shuttle lettering
the space had a small kitchen that we did not use, a love seat, and a decently sized desk/dresser
having the mini kitchen is a plus for families
clean, good breakfast, friendly staff and airport shuttle service
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was great, quick service and a good kids menu
we had a lot of luggage and kids and took the cab that cost about $30 for the short ride
young kids running around at 5:00am
no free breakfast, but i knew that ahead of time.
no gym
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
everything is self-service and not recommended for travelers with kids
room had bed bugs, my kids got bite up i got bite up
they offered to change a room with a working phone wire but it was too late and my kids and i were too tired
waterpark/ activity for kids
there wasn't any carts for luggage's and we had to take up n down all out stuff and tend to our kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
bigger trash cans with liners for those traveling with kids or dining inside of room.
however, we later got complementary for the kids; which was good enough and considerate of the staff
room was hot and muggy and air couldn't get the temperature cold enough for any of my kids to sleep
plus wifi is not included in the room rate even the bottle of water (which is complementary in every
the wifi is not the best
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i was with my three kids, and even though we did fit well in the space, it felt small
we had to pay for 2 lyfts to get to the hotel in the middle of the night in the cold with small kids after
it is not an ideal location to stay with kids
especially loud kids and loud cars playing music full blast outside on the street at midnight
there were indian kids there like a whole huge group of them and they were up and talking and shouting all
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
size of room and beds were small for a family of four with 2 teenage kids
we only came because we were invited to a party for the kids in staten
we were a family disturbed by the family next doors in/out and loud kids playing in hall slamming doors
she waited all the way till the end for us including young kids to finish the breakfast very patiently and with
if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
would definitely not recommend bringing kids based on that and the sketchy vibe
i enjoyed playing in the casino
room service was not available
basic bar items for emergent purchase.
parking was confusing a bit
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also, during our stay we left the kids in the room when we came back they said a random stranger opened our
the guests from upstairs have kids and they were making too much noise.
onsite parking make the loading and unloading with kids a lot harder
breakfast was just okay
the guy serving breakfast was attentive and efficient
Booking Options
Swimming Pool, Kid Friendly, Avaialable Crib
great rooms if you got assigned a regular one. restaurant food was lovely. shuttle worked well.
had a terrible day with the flight delays but they were waiting on her at the airport with the shuttle and after
i was only there for one night so i didn t get to joy the pool or even see it
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
and the worker there are negative people and they were bothering me and my kids
they don't care about you and your family and small kids
they don't care about you and your family and small kids
flight was canceled and the shuttle picked us up and took us to the hotel
the hotel shuttle service to and from the laguardia airport was super convenient as well
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
close to a park for the kids
close to a park for the kids
i also had no wifi with the room i was in
our room had a kitchenette (small stove/sink, mini-fridge and freezer, and a microwave)
kitchenette & frig are old and worn. everything else is updated and clean
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead
(it wasn t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and
until 3:30 am there were after hour parties with booming music, and vomiting underage kids outside on the
resturant and bar had been closed for months for renovation. this was never disclosed.
decoration a bit outdated. there's a kitchen but no cutlery or plate.