free wifi. marco polo restaurant was very good. room, beds were comfortable.

daily -good complimentary very good breakfast bar staff were pleasant as was the bell boy/man kitchen staff also

s very hard for me to understand how you would have a hotel with the kitchen and not serve meals or even coffee

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

there is no gym and the breakfast included is really poor

great for kids

my kids had to get an airbnb

the rooms are small. so with kids withus it was little difficult to move around.

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

actually thought the hotel was clean and neat, but its good when you travel without kids

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it

kids noisily running around in halls at all hours

reserved a room for 2 adults with kids and got a king bed and nothing else

the kids loved the pancake machine. in our second night the staff was wonderful.

group of kids were playing hockey in the hall, called the desk they knew about it then went to say something

great pool for kids, comfortable room, great bathroom

great gym and pool. convenient laundry room. useful shuttle service

i like that the parking lot is big enough

convenience to car parking area and lobby

bar opening a bit earlier

married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other

this hotel was beautiful. the kids were very comfortable in the beds.

poor wifi in the room.

super clean, great room service and super comfortable beds

the bar besides it.

clean and the breakfast was great

breakfast amazing, staff very friendly, very clean , and family environment

no room service or restaurant on property! especially no room service, i really wanted that.

nice breakfast served by another excellent staff member

laundry area, needs addition washer & dryer as well as a small folding area

i was only there for one night so i didn t get to joy the pool or even see it

great rooms if you got assigned a regular one. restaurant food was lovely. shuttle worked well.

had a terrible day with the flight delays but they were waiting on her at the airport with the shuttle and after

maybe other rooms are bigger but ours would not be ideal for kids

noisy, people screaming in hallways, fighting kids running rampant late at night area was

in the hallway and didn t get no sleep with noise in the hallway, slamming of doors and kids running and

free parking was definitely a great asset

the room was supposed to have 3 views: i got the parking lot

the guests from upstairs have kids and they were making too much noise.

onsite parking make the loading and unloading with kids a lot harder

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

breakfast was just okay

cleanliness & breakfast

until 3:30 am there were after hour parties with booming music, and vomiting underage kids outside on the

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead

(it wasn t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and

also, while there was a full kitchen, it was not equipped with any dishes, utensils or pots/pans

shuttle from airport, perfect location, beautiful clean room and the staff especially at the front

this hotel specifically for the indoor pool as we have two little kids

lady manager was very sweet to our kids. not too far from grocery store and subway.

absence of a bar and seems under staffed

separately for laundry and the gym isn t well stocked very barebones

the room was spotless and comfy. the pool area was nice.

servise she was nasty and then 2 fight and were late night kids sceaming and beer

he was quite unwelcoming and gave i & my 2 kids a single bed room at the far corner while double beds were

i had my 5 month old baby and two other kids had to walk about 15 minutes from the parking to the hotel

small beds, 2 adults and 2 kids, not near sleeping comfortably

at the roof top was great, room was clean and spacious for a family of 4(2 kids under 18) and was a walking

lady at the front desk wanted to trick me to pay breakfast for my two kids

our 2 kids slept on the sofa bed, comfy enough

no restaurant or bar except coffee bar until 10

the breakfast is very good and warm.

the next day i asked for a breakfast item on the menu, they did not have it either

the breakfast did not include many warm options for kids.

not good for kids

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

excellent wifi. good breakfast. nice location. very clean.

modern, well equipped rooms with flat-screen directv and hbo, solid free wifi, free breakfast with american

kids screaming and crying at 7 am

i never put 10 because wifi was so bad my kids not enjoyed much our stay keep on complaining about wifi

with family one expects the room to have a microwave and a fridge to store milk for little kids

had a room with a kitchen area but no utensils, paper towels, soap, ref was iced over

breakfast area was well maintained, clean, food was great

and the worker there are negative people and they were bothering me and my kids

they don't care about you and your family and small kids

but on your online app it said there was a restaurant and bar there was neither

housekeeping, no room service, no breakfast also unde construction and amenities were very poor

had to be at the airport at 5:30am but shuttle service didn't start until 6am

they gave me early check in at no cost and we're very attentive to answer any questions

they were wonderful with the kids

nice size gym (plus a pool and a tennis court)

the airport shuttle to/from lga was very convenient

noisy air-co. photos of a swimming pool which is not actually open, and so is misleading.

pool and spa very nice

kids like the couch and bed very comfortable, because of the pillow( sleeping on air, so

no youtube channel for kids

no room service either

khan (gm) kitchen worker anisur, karim everybody was nice

* excellent location * small living area in the room was great for a small family * the small gym did what it

a pool, for kids

my kids enjoyed that

asked a room where we could here less noise, but they put me in the most noise area with my two kids

i wanted accommodations that were close to the airport with shuttle service, comfortable bed and was clean

loved the breakfast and the fact they had a shuttle to the airport

too many young kids hang out there. one night 3 guys knocked on my door looking for a party.

my kids cried throughout the night because of the uncomfortable room temperature

is accessible for folks with limited mobility - i liked that it's really not a place meant for kids to be, adults

not worth your money especially when early in the am you hear kids running up & down the hall

a place to bring kids it was so smoky on the second floor and i don t smoke my room smelled like smoke no

noise coming from the kids birthday party in the room net to me

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a

the room above mine had kids stomping or running around 12 am in the morning

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

she was helpful, easy to approach and talk to and helped my kids make waffles

breakfast was very good. staff was wonderful and very friendly. the kids enjoyed the pool.

was closed unfortunately, the reason why we even booked a staycation with the kids

the kids were able to go to the mall within minutes

kids really enjoyed the pool

sounded like they were moving furniture around and kids running back and forth constantly

staff was very friendly and helpful i came with my two little kids and they help a lot all the time and the

i spent 4 days early dec 2016 with my family of 4 kids and husband

my flight leaving was 7 pm and so i requested a late check out and the let me check out at 1

came in late, after midnight

pictures show as if bar and restaurant were opened- that s very misleading

the bar food was delicious and the drinks were perfectly balanced

not access outside lounge chairs off the indoor pool/door was locked

check in and check out hours didn't give us time to enjoy the pool/gym due to shutting down early (7:00pm) got

took too long for room service

pool closes early 7pm

clean, staff were friendly, parking was accessible. very comfortable bed. pool kids loved!

something for the kids to do would be nice

kids were charged for breakfast although booked a room for 2 adults and 2

didn t like the fact that we couldn t get in the pool because they were having a kids party and t took over

desk needs more attention wait i little longer then a expected and were mom with there kids while no one was

kids enjoyed seeing the planes landing and taking off

free shuttle to lga. nice gym and restaurant in hotel.

friendly staff and free shuttle to lga. nice gym.

ordered room service had the all american breakfast and for two simple

was no room service available, but that s a pretty nit picky thing to complain about

it was difficult to get the kids back to our hotel with wet hair in the cold

the hotel staff were great, breakfast was good, kids enjoyed the pool, fitness center was nice, and the rooms

no mini fridge or microwave, especially for the price or families that travel with kids it's tricky

this made for a late night with hyped up kids

traveling with a kids can be expensive, so free breakfast, and the pool being open like advertised, would have

they gave us room keys for a king for 2 adults and 2 kids

decor is fun and pool table and games were a hit with kids

shuttle service from airport was a plus

they were able to accommodate an early check in, have shuttle service to and from airport, gym with plenty of

fun to have a bar and pool table to relax at and the food was good too

were kids on my side of the hotel room, the smoking section

the most important thing is, this is not a place where you stay with your family and kids

great for the kids

offsite, on the street, or across the street, and then walk to the front desk with luggage and/or kids

stood for a funeral with my kids and even my three and four year old said this hotel is not that nice

we are a company of five (2 adults, 3 kids) and we booked a double queens room with sofa bed

our kids were so disappointed

if it wasn t for the waffle maker (which is a novelty) then we would have struggled with the kids

the swimming pool for the kids and the location was great!

i enjoyed my sent me & my kids n husband we had a good time

poor breakfast - ac unite noisy - you can hear the people steps between the floors - so many kids during the

breakfast area too small actually madhouse of kids spilling milk, etc

nice and quiet no kids runing up and down the hallways.

noisy families with kids can be heard in the hallway

i stayed in 216 and the kids in 215 ran around all night long

with the covid precautions, daily breakfast including a warm sandwich (very nice touch), and the kids had a

the 7:00 am start for breakfast was later then what our kids are used to

my kids were starving

breakfast was amazing kids loved the pool

we will be returning and this time bringing the kids

she waited all the way till the end for us including young kids to finish the breakfast very patiently and with

we were a family disturbed by the family next doors in/out and loud kids playing in hall slamming doors

if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's

we only came because we were invited to a party for the kids in staten

size of room and beds were small for a family of four with 2 teenage kids

i believe being done in the room above mine so instead of a relaxing morning finally with no kids we were woken

kids running up and down hallway screaming and slamming doors intill midnight

ease of booking. kindness of staff. good location and parking.

i loved the small gym it was good to use some equipment again

i didn't have breakfast because i had other meal plans that morning.

good breakfast, caring and friendly staff to meet your needs

clean, easy check in, nice staff, great breakfast

building, room, breakfast area

clean, simple, quick, nice personel, good breakfast

the breakfast was delicious and every day there was something different to

my kids went to ask for sugar for tea as it was not away in room the front office denied and when call

little kitchen with microwave and fridge

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab

i felt like home, the design layout was design of comfort to make the customer feel like home, kitchen, bathroom

literally given the furthest away room from elevator and denied late check out

the pool table and ping pong table in the game room were a lot of fun for our group

parking location was a little confusing at first because this is a hotel/condominium

in this time of covid having a kitchen was very helpful

not connect me to main desk for late check in questions and wished hotel guests had separate parking was hard

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes

kids loved the make your own pancake

the workers were very welcoming and you serve breakfast it was good and my kids enjoy it as well

-lots of hotel guests seemed to enjoy the open reception and tables to watch football, be with kids, do some

parties worth kids running around late into the night

the kids enjoyed their stay

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

try to give my kids a bath and the stopper in the bathtub did not work

now mind you as he was talking on his phone with, i'm guessing his wife and kids the whole time

room was dirty, the carpet was coming up in the room and kids kept tripping on it

there's not much to do in the hotel when you have kids.

is too small for five people with kids

didn t get the room i booked and we had share a bed with the kids with was uncomfortable

king room w/ sofa bed perfect for me and my 3 kids

was not heated everyday i showed there was ants on the shower head also they pick and choose what kids they like

no complimentary water, the room didn't have a book of guide listing features or numbers, the bar area

next to me what's up all night singing got no sleep me and my kids was not one bit happy with my stay will never

kids liked the breakfast, coffee was good, room was clean, staff was friendly and helpful, shuttle

have so many stains on the walls, especially under the sink this hotel is not for families with kids

kids were up crying all night because the guy next door was singing and was on the phone all night

the staff is really accommodating and i love the fact that it has a gym.

kids totally love the fact we can finally use the swimming pool

great for an adult weekend away from the kids

i also ordered room service from their restaurant; it was fast, service was good

we booked in may for september for a king suite with kitchenette and pull out sofa

the facility was pet friendly

people smoking drugs without regards to other guest and their kids

grotty. used by kids for parties. 200 deposit. awful

shuttle service, continental breakfast, location to airport

nice selection at breakfast and warm welcoming

i was told all room had spa tubs but my room didn t have one at all.

unruly kids

lady at the desk was absolutely amazing she saw i was traveling with 3 kids and put us in the perfect room near

the pool for my kids

very nice with kids in winter time

kids were very upset

we had kids who were hungry and tired

the floor we stayed had many kids jamming doors until past 10pm

we got there after dinner with 6 kids, two under 5

family friendly, kids friendly, safe, clean and great location

i workout daily and the small gym was well appointed with equipment in excellent condition so i got a decent