great proximity to the places i needed to go. easy safe parking for my vehicle

airport shuttle available

parking was tight

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was

all about managing expectations: if you say there's a gym off-site that the hotel has a day pass for, then great

great room, great to stay with kids, and breakfast excellent

cookies at check in were a big win with the kids

t put out- we saw other guests who knew walk away with them- which started discord with the kids

the price for breakfast included, the beautiful and clean room was fair

like the location when you drove out of the parking lot you had to travel to the next town i and try and make

swimming pool closes way too early, my kids were very upset

rooms/beds were a tad bit on the smaller side, especially with family members (2 kids)

my kids were not happy but we had to find another pool else were and long beach wasn t too far away

nice pool but not heated in august... ice cold water... sad for the kids

meanwhile i heard doors slamming all night, kids running around

pool wasn't functioning, my kids were so mad, i chose it especially for the pool

room was a good size enough room for the 5 of us 2 adults and 3 kids

they rented the hotel to kids and their was a huge fight right outside my door

however my kids enjoyed the pancakes

stay longer for the poor my kids loved it

you might have to call 911 i guess worst choice, not at all suitable with family and especially kids

shuttle service was great. breakfast which is available all day. great. my kids loved it.

i have two very small kids, it's cold outside, we're waiting in the street where they told us

i booked a king room for my 2 kids and myself and they upgraded us to a double free of charge.

i booked a king room for my 2 kids and myself and they upgraded us to a double free of charge.

the swimming pool is super small compared to the size of the hotel and so is the gym

the menu for room service was limited and expensive.

pool was a little outdated

valet parking was prompt

and people were yelling in the corridors through the night false fire alarm went off at night pet facilities

tv s in the rooms should be upgraded to smart tv s for the kids

clean, close to beach, good bar and restaurant, friendly staff, kids friendly

i didn t get a bed cover for the sofa bed where my kids slept

we had an awesome visit at the beach and pool with our young kids

but they put us next to a suite of 8 people partying kids screaming until 11pm

the floor we stayed had many kids jamming doors until past 10pm

we had kids who were hungry and tired

family friendly, kids friendly, safe, clean and great location

we got there after dinner with 6 kids, two under 5

hotel had a great little gym too

people smoking drugs without regards to other guest and their kids

grotty. used by kids for parties. 200 deposit. awful

close to airport free reliable shuttle to jfk wifi size of room

) the only thing i wish it was on website that there is no shuttle after 11 pm, cause they waited for quite

free shuttle noise outside. people talking yelling,

i enjoyed my sent me & my kids n husband we had a good time

our kids were so disappointed

waffles for breakfast were great for the kids

if it wasn t for the waffle maker (which is a novelty) then we would have struggled with the kids

would be nice to have an arcade for the kids :)

a pool would ve been great for the kids

nothing much to eat for the kids so we doordash intead

for the price i would have liked to let the kids swim seeing as there's not much to do in the area

i asked for help because i have two kids and two old

mind you it's 25 degrees outside so then i have to close the window every other hr so the kids wouldn't be too

kids

travelling with lot of hand luggage and kids, the experience could have not been better

kind of frustrating when you have tired kids

really friendly and great with two very tired kids

love the double bed esp when traveling with kids. spacious room. amenities ****

the beds were comfortable and staying with two kids i can say they enjoyed the room as well

bar and restaurant across the lot at the sister hotel

a fairly decent gym downstairs - better than what i've experienced at other hotels

clean, good breakfast, friendly staff and airport shuttle service

very clean. great breakfast and really appreciated the fully equipped gym

sounded like maybe kids jumping

i walked outside and there was a group of young kids smoking and drinking next to my car

one of the elevators was not functioning and the resident kids were riding the only functional elevator a lot

kids running in the hallways; dogs barking all night

-lots of hotel guests seemed to enjoy the open reception and tables to watch football, be with kids, do some

we had a lot of luggage and kids and took the cab that cost about $30 for the short ride

was great, quick service and a good kids menu

young kids running around at 5:00am

the shuttle service was great and on time

the food at the restaurant was delicious and breakfast that morning was great

the pool for my kids

i like that the hotel was not too far from restaurants and kids activities.

we had kids and request small bed i had to call them five times & dirty

unruly kids

kids were very upset

had asked for rooms together as we were traveling with our 4 kids

the hall ways were very noisey with kids an adults running around

waterpark/ activity for kids

everything is self-service and not recommended for travelers with kids

there wasn't any carts for luggage's and we had to take up n down all out stuff and tend to our kids

a little noisy in the hall due to a large group of kids in town for a swim meet.

breakfast area too small actually madhouse of kids spilling milk, etc

nice and quiet no kids runing up and down the hallways.

noisy families with kids can be heard in the hallway

poor breakfast - ac unite noisy - you can hear the people steps between the floors - so many kids during the

head receptionist was so nice- he helped us get our elf to the room before the kids saw the room

also the kids looked forward to swimming and i had asked initially if the pool is heated and we were

we will be returning and this time bringing the kids

breakfast was amazing kids loved the pool

with young kids it was a little challenging

pool closes early.

in this time of covid having a kitchen was very helpful

the lobby was beautiful, the pool as well

the check in person was very rude and there was no parking and very noisy until 3 am horrible

we enjoyed the game room( ping pong table and pool table)

however, we later got complementary for the kids; which was good enough and considerate of the staff

room was hot and muggy and air couldn't get the temperature cold enough for any of my kids to sleep

bigger trash cans with liners for those traveling with kids or dining inside of room.

cleanliness of the hotel and the facilities. the room service was wonderful.

plus wifi is not included in the room rate even the bottle of water (which is complementary in every

was closed unfortunately, the reason why we even booked a staycation with the kids

breakfast was very good. staff was wonderful and very friendly. the kids enjoyed the pool.

the tv wouldn t allow my kids to play their video console without it being so loud, i couldnt

sounded like they were moving furniture around and kids running back and forth constantly

everything was nice and clean the food is good great for kids stays .

i was with my three kids, and even though we did fit well in the space, it felt small

is the first comfort inn with kids breakfast meals on a brown bag for the guest

i was expecting type of continental breakfast specially for kids

screaming kids in hallway. we should have called the front desk to complain, but we did not.

there is also breakfast included in your stay with a lot of choices, has choices ideal for kids as well

kids running up and down hallway screaming and slamming doors intill midnight

i believe being done in the room above mine so instead of a relaxing morning finally with no kids we were woken

there were additional fees with crazy rules about having a pet

room service was not available for everyday. our room was cleaned only one day because we asked.

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very

room was dirty, the carpet was coming up in the room and kids kept tripping on it

there's not much to do in the hotel when you have kids.

didn't work well, only had 4 floors but elevator ran slow, kids brought swim gear but pool was closed

one elevator was broken, the hallway was hot. kids were playing soccer in the hallway.

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

didn t get the room i booked and we had share a bed with the kids with was uncomfortable

was not heated everyday i showed there was ants on the shower head also they pick and choose what kids they like

king room w/ sofa bed perfect for me and my 3 kids

is too small for five people with kids

pool and the sitting space indoors and outdoors!

we came halloween and ppl were in the hallway till 2:30 am loud and kids running around not one staff person

if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's

the shower had good pressure, there was also a small bath, good size for our kids, and plenty of nice towels

breakfast was good kids were satisfied

this last time kids were screaming and sounding like they were tearing up the room

this hotel was beautiful. the kids were very comfortable in the beds.

married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other

super clean, great room service and super comfortable beds

the bar besides it.

bar barely had alcohol and closed very

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to

very convenience and breakfast,

breakfast was pretty great

clean. conveniently located. great breakfast. quiet.

nice breakfast served by another excellent staff member

would definitely not recommend bringing kids based on that and the sketchy vibe

we had a good night and went to breakfast in the hotel

5am-9am so don't expect to have 24hr access to their garages or restaurants - (not 24 hours) gym is just right

everything was excellent. breakfast was a little expensive. the food was delicious

the wifi was not very stable, specially in the rooms

great for kids

the rooms are small. so with kids withus it was little difficult to move around.

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

my kids had to get an airbnb

actually thought the hotel was clean and neat, but its good when you travel without kids

the wifi is never good. this should be improved.

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

loved the lobby and bar area, had lots of options

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

daily -good complimentary very good breakfast bar staff were pleasant as was the bell boy/man kitchen staff also

kids noisily running around in halls at all hours

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it

group of kids were playing hockey in the hall, called the desk they knew about it then went to say something

the kids loved the pancake machine. in our second night the staff was wonderful.

reserved a room for 2 adults with kids and got a king bed and nothing else

great for an adult weekend away from the kids

kids totally love the fact we can finally use the swimming pool

great spot for girls night with dinner, bar and spa

room service was always fast and very tasty (please eat at marco polo if you can, you won t

great for an adult weekend away from the kids

great pool for kids, comfortable room, great bathroom

parking was free and many restaurants in the area

dinner - breakfast excellent service amenities pool pleasantly furnished

center very pleasant, clean, well lit and looking into pool area

great gym and pool. convenient laundry room. useful shuttle service

onsite parking make the loading and unloading with kids a lot harder

the guests from upstairs have kids and they were making too much noise.

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

wifi worked well

breakfast could be better.

they don't care about you and your family and small kids

and the worker there are negative people and they were bothering me and my kids

the shuttle that took us to airport!!!

the shuttle driver was awesome, and most of the staff was very friendly and helpful

the hotel shuttle service to and from the laguardia airport was super convenient as well

no youtube channel for kids

kids like the couch and bed very comfortable, because of the pillow( sleeping on air, so

location and the bar on the roof.

* excellent location * small living area in the room was great for a small family * the small gym did what it

amazing breakfast options, professional and great staff interactions, clean and large sized

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

not good for kids

the breakfast did not include many warm options for kids.

in room electric water kettle disposable slippers, tooth brush and tooth paste fast wi-fi late check out policy

i also enjoyed the speed of the wifi and the warm water in the showers

i was only there for one night so i didn t get to joy the pool or even see it

great rooms if you got assigned a regular one. restaurant food was lovely. shuttle worked well.

had a terrible day with the flight delays but they were waiting on her at the airport with the shuttle and after

they were wonderful with the kids

room service

the airport shuttle to/from lga was very convenient

noisy air-co. photos of a swimming pool which is not actually open, and so is misleading.

comfortable rooms and rooftop bar and 24h gym

i never put 10 because wifi was so bad my kids not enjoyed much our stay keep on complaining about wifi

with family one expects the room to have a microwave and a fridge to store milk for little kids

kids screaming and crying at 7 am

didn t get a chance to eat breakfast but the kitchen area was nice. the staff was really nice.

honestly everything was ok i was hoping that there will be a gym but overall perfect

they gave me early check in at no cost and we're very attentive to answer any questions

(it wasn t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and

until 3:30 am there were after hour parties with booming music, and vomiting underage kids outside on the

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead

expect the place to be as good as it was in exceeded my expectations also we stopped at the mini bar and had a

decoration a bit outdated. there's a kitchen but no cutlery or plate.

our 2 kids slept on the sofa bed, comfy enough

lady at the front desk wanted to trick me to pay breakfast for my two kids

lack of breakfast

didn't have breakfast.

no restaurant or bar open at this time

lady manager was very sweet to our kids. not too far from grocery store and subway.

this hotel specifically for the indoor pool as we have two little kids

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

i liked the pool and lounges were clean and kept up

location to the airport, free shuttle, food on sight, indoor pool heated

maybe other rooms are bigger but ours would not be ideal for kids

noisy, people screaming in hallways, fighting kids running rampant late at night area was

in the hallway and didn t get no sleep with noise in the hallway, slamming of doors and kids running and

free parking was definitely a great asset

noisy, people screaming in hallways, fighting kids running rampant late at night area was