i didn t get a bed cover for the sofa bed where my kids slept

pool was little bit cold but refreshing for kids to play in

clean, close to beach, good bar and restaurant, friendly staff, kids friendly

but they put us next to a suite of 8 people partying kids screaming until 11pm

we had an awesome visit at the beach and pool with our young kids

the staff, the breakfast, and the amazing shuttle service. the room was clean.

great proximity to the places i needed to go. easy safe parking for my vehicle

breakfast was very. nice to have shuttle service to jfk

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

easy parking. clean friendly place

great room, great to stay with kids, and breakfast excellent

t put out- we saw other guests who knew walk away with them- which started discord with the kids

cookies at check in were a big win with the kids

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

bed was comfortable, shower clean and spacious, wifi working well, breakfast tasty

meanwhile i heard doors slamming all night, kids running around

nice pool but not heated in august... ice cold water... sad for the kids

rooms/beds were a tad bit on the smaller side, especially with family members (2 kids)

coffee maker in room, microwave and fridge are a must when traveling with five kids

my kids hurt themselves on the bed several times

i booked a king room for my 2 kids and myself and they upgraded us to a double free of charge.

you might have to call 911 i guess worst choice, not at all suitable with family and especially kids

shuttle service was great. breakfast which is available all day. great. my kids loved it.

i have two very small kids, it's cold outside, we're waiting in the street where they told us

exit out of parking lot, super busy trying to leave

was bummed bc our kids would have enjoyed

they rented the hotel to kids and their was a huge fight right outside my door

however my kids enjoyed the pancakes

stay longer for the poor my kids loved it

to much young kids being

family friendly, kids friendly, safe, clean and great location

we had kids who were hungry and tired

we got there after dinner with 6 kids, two under 5

the floor we stayed had many kids jamming doors until past 10pm

hotel had a great little gym too

grotty. used by kids for parties. 200 deposit. awful

people smoking drugs without regards to other guest and their kids

shuttle service, continental breakfast, location to airport

i did not eat breakfast

a spa tub in the room.

i asked for help because i have two kids and two old

nothing much to eat for the kids so we doordash intead

mind you it's 25 degrees outside so then i have to close the window every other hr so the kids wouldn't be too

for the price i would have liked to let the kids swim seeing as there's not much to do in the area

a pool would ve been great for the kids

kind of frustrating when you have tired kids

i was with my wife and two kids

2 adults and 2 kids

kids loved the waffle maker but the tables were dirty and staff struggled to keep

travelling with lot of hand luggage and kids, the experience could have not been better

we had a lot of luggage and kids and took the cab that cost about $30 for the short ride

was great, quick service and a good kids menu

young kids running around at 5:00am

easy overnight stay by the airport. shuttle efficient.

room service was disappointing - served in plastic box with plastic utensils and missing something

the beds were comfortable and staying with two kids i can say they enjoyed the room as well

clean, good breakfast, friendly staff and airport shuttle service

bedding, decor, staff, shuttle. i always know i ll get a good night sleep.

too expensive breakfast finished too early

the shuttle service from-to the airport was efficient

the hall ways were very noisey with kids an adults running around

waterpark/ activity for kids

there wasn't any carts for luggage's and we had to take up n down all out stuff and tend to our kids

room had bed bugs, my kids got bite up i got bite up

had asked for rooms together as we were traveling with our 4 kids

bigger trash cans with liners for those traveling with kids or dining inside of room.

room was hot and muggy and air couldn't get the temperature cold enough for any of my kids to sleep

however, we later got complementary for the kids; which was good enough and considerate of the staff

poor management, should have taken order the night before esp if the kitchen is not in the hotel and they know

wifi was the only thing that i like about this room

there were indian kids there like a whole huge group of them and they were up and talking and shouting all

is the first comfort inn with kids breakfast meals on a brown bag for the guest

we had to pay for 2 lyfts to get to the hotel in the middle of the night in the cold with small kids after

there is also breakfast included in your stay with a lot of choices, has choices ideal for kids as well

i was expecting type of continental breakfast specially for kids

valet parking was excellent and located in front of the hotel, very helpful to grab a few forgotten items

and people were yelling in the corridors through the night false fire alarm went off at night pet facilities

would have liked a wet bar in the room and/or a small refrigerator

the spa worked with us to the fullest to get us ready

spa was disappointing- i had a scalp massage and foot massage and it was mediocre, i expected

kids were very upset

the pool for my kids

we had kids and request small bed i had to call them five times & dirty

unruly kids

was making her own decisions and rules as she was talking the pool holds 65 people it was only 10 kids in the

the swimming pool for the kids and the location was great!

i enjoyed my sent me & my kids n husband we had a good time

would be nice to have an arcade for the kids :)

waffles for breakfast were great for the kids

we are a company of five (2 adults, 3 kids) and we booked a double queens room with sofa bed

would definitely not recommend bringing kids based on that and the sketchy vibe

room service from sugar factory came quickly

ordered room service from sugar factory and the food was only so-so

limited room service options and limited hours for delivery

than that the entire staff needs to be replaced especially the night manager that double as an casino employee

the kids enjoyed their stay

one of the elevators was not functioning and the resident kids were riding the only functional elevator a lot

the workers were very welcoming and you serve breakfast it was good and my kids enjoy it as well

kids running in the hallways; dogs barking all night

parties worth kids running around late into the night

no breakfast for this price no mini bar no water if you have a chance please go to holiday inn

rooms are very large and all have a patio that faces the pool

not connect me to main desk for late check in questions and wished hotel guests had separate parking was hard

had a suite that had a terrace that leads to the pool

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes

breakfast area too small actually madhouse of kids spilling milk, etc

nice and quiet no kids runing up and down the hallways.

i stayed in 216 and the kids in 215 ran around all night long

noisy families with kids can be heard in the hallway

a little noisy in the hall due to a large group of kids in town for a swim meet.

the 7:00 am start for breakfast was later then what our kids are used to

breakfast was amazing kids loved the pool

the pool could be a little bigger but the kids enjoyed

head receptionist was so nice- he helped us get our elf to the room before the kids saw the room

also the kids looked forward to swimming and i had asked initially if the pool is heated and we were

breakfast was good kids were satisfied

we came halloween and ppl were in the hallway till 2:30 am loud and kids running around not one staff person

the shower had good pressure, there was also a small bath, good size for our kids, and plenty of nice towels

this last time kids were screaming and sounding like they were tearing up the room

kids need to walk up to the 3rd floor after the long travel

the tv wouldn t allow my kids to play their video console without it being so loud, i couldnt

room was clean and modern, but small for 2 adults and 3 kids

everything was nice and clean the food is good great for kids stays .

kids really enjoyed the pool

the wake up calls i didn t like only bc had small kids with me woke them up

i believe being done in the room above mine so instead of a relaxing morning finally with no kids we were woken

kids running up and down hallway screaming and slamming doors intill midnight

plenty of parking

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very

the elevator was broken, the tv/wifi was down for part of the day

now mind you as he was talking on his phone with, i'm guessing his wife and kids the whole time

try to give my kids a bath and the stopper in the bathtub did not work

one elevator was broken, the hallway was hot. kids were playing soccer in the hallway.

was very friendly, the room was big enough for me and 3 kids

there's not much to do in the hotel when you have kids.

was not heated everyday i showed there was ants on the shower head also they pick and choose what kids they like

is too small for five people with kids

didn t get the room i booked and we had share a bed with the kids with was uncomfortable

king room w/ sofa bed perfect for me and my 3 kids

didn’t get the room i booked and we had share a bed with the kids with was uncomfortable

breakfast was pretty great

breakfast amazing, staff very friendly, very clean , and family environment

only bagels were served at breakfast, no toast/bread option available

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to

married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other

this hotel was beautiful. the kids were very comfortable in the beds.

like the gym- clean and sufficient equipment to get a good body workout

even after the fact i got billed additional charges for something called enhanced wifi when booking

early check in and very nice check in girl.

great for kids

the rooms are small. so with kids withus it was little difficult to move around.

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

my kids had to get an airbnb

actually thought the hotel was clean and neat, but its good when you travel without kids

room was small and not fit for kids wanting to move about

every time i visit my mother i stay here if there s availability inside only when i m with my kids but they

traveling with 2 kids

a room with small and ask for a queen size bed non available although i had reservations plus my kids had to

to breakfast early; took most of the hot food, then went back to the room and screamed at the kids for not being

not a place where to bring kids

kids were running in hall at night

not a place to bring family ( kids)

made the wifi available for 2 days and i was there for 5

breakfast is so convenient.

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

the wifi connection was unreliable.

ordered room service and took a while to get food

had no signal, wifi too weak to cast shows from phone, refrigerator did not work, heat was out in hotel - space

great for an adult weekend away from the kids

kids totally love the fact we can finally use the swimming pool

food from room service could have been better.

if you happen to go to the bar and get alex as a bartender, you just hit the jackpot - he s great

the bar and restaurant are cute and lovely

group of kids were playing hockey in the hall, called the desk they knew about it then went to say something

reserved a room for 2 adults with kids and got a king bed and nothing else

kids noisily running around in halls at all hours

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it

the kids loved the pancake machine. in our second night the staff was wonderful.

have no wifi elevator not working i had 3 kids with me, and they placed us on the 3rd floor

we left a day earlier, because we felt unsafe with the kids here

good price,big parking space

*there is no free wifi *there is no chair to sit on *there is no facility to make a tea *at least there is no

we were promised breakfast and wifi and they provide neither

onsite parking make the loading and unloading with kids a lot harder

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

the guests from upstairs have kids and they were making too much noise.

wifi worked for an hour on my first night then stopped until the 5th night

cleanliness & breakfast

they don't care about you and your family and small kids

and the worker there are negative people and they were bothering me and my kids

great location. staff was awesome. room service was extra nice!!!!!

location to citi field/subway. no pet fee.

and a complimentary airport shuttle to get there at 4:30am

no youtube channel for kids

kids like the couch and bed very comfortable, because of the pillow( sleeping on air, so

one day we checked the gym and swim pool upstairs, but it closed

perfect location, convenient shuttle bus, nice staff

have to buy at lobby bar for over $3

not good for kids

the breakfast did not include many warm options for kids.

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

i also enjoyed the speed of the wifi and the warm water in the showers

they were wonderful with the kids

noisy air-co. photos of a swimming pool which is not actually open, and so is misleading.

i took the free shuttle bus to laguardia airport ,the driver ,sammy is very nice also

the shuttle wasn t available so the hotel paid for our taxi to the airport which was awesome

wonderful area full of many restaurants and shuttle to airport