you might have to call 911 i guess worst choice, not at all suitable with family and especially kids

shuttle service was great. breakfast which is available all day. great. my kids loved it.

i booked a king room for my 2 kids and myself and they upgraded us to a double free of charge.

i have two very small kids, it's cold outside, we're waiting in the street where they told us

t greet us or provide information on the wifi or free breakfast

the floor we stayed had many kids jamming doors until past 10pm

family friendly, kids friendly, safe, clean and great location

we got there after dinner with 6 kids, two under 5

we had kids who were hungry and tired

breakfast and the shuttle service to the airport

grotty. used by kids for parties. 200 deposit. awful

people smoking drugs without regards to other guest and their kids

comfort beds and good breakfast to start your day

miss breakfast but everything else was wonderful and the workers are very nice so thumbs ud83dudc4d up

staff helpful and shuttle service was very useful

my kids and i felt safe in the area

a pool would ve been great for the kids

i asked for help because i have two kids and two old

for the price i would have liked to let the kids swim seeing as there's not much to do in the area

mind you it's 25 degrees outside so then i have to close the window every other hr so the kids wouldn't be too

2 adults and 2 kids

kids

travelling with lot of hand luggage and kids, the experience could have not been better

kind of frustrating when you have tired kids

really friendly and great with two very tired kids

young kids running around at 5:00am

was great, quick service and a good kids menu

we had a lot of luggage and kids and took the cab that cost about $30 for the short ride

welcoming staff at check in. clean room. good housekeeping. breakfast option.

breakfast was not included.

the beds were comfortable and staying with two kids i can say they enjoyed the room as well

that it had a customer usable laundry on site

loved the kitchen

no room service for toiletries

a fairly decent gym downstairs - better than what i've experienced at other hotels

had asked for rooms together as we were traveling with our 4 kids

room had bed bugs, my kids got bite up i got bite up

they offered to change a room with a working phone wire but it was too late and my kids and i were too tired

everything is self-service and not recommended for travelers with kids

very untidy since i was travelling with my 3 kids and my wife

however, we later got complementary for the kids; which was good enough and considerate of the staff

bigger trash cans with liners for those traveling with kids or dining inside of room.

room was hot and muggy and air couldn't get the temperature cold enough for any of my kids to sleep

laundry and distance to jfk

didn't have the breakfast since room service didn't answer the phone

it is not an ideal location to stay with kids

we had to pay for 2 lyfts to get to the hotel in the middle of the night in the cold with small kids after

there were indian kids there like a whole huge group of them and they were up and talking and shouting all

is the first comfort inn with kids breakfast meals on a brown bag for the guest

there is also breakfast included in your stay with a lot of choices, has choices ideal for kids as well

breakfast was very. nice to have shuttle service to jfk

the parking lot is very very tight and traffic moves very quickly where you need to pull in.

airport shuttle available

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

parking was tight

cookies at check in were a big win with the kids

great room, great to stay with kids, and breakfast excellent

t put out- we saw other guests who knew walk away with them- which started discord with the kids

parking lot is too small

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

rooms/beds were a tad bit on the smaller side, especially with family members (2 kids)

meanwhile i heard doors slamming all night, kids running around

nice pool but not heated in august... ice cold water... sad for the kids

coffee maker in room, microwave and fridge are a must when traveling with five kids

swimming pool closes way too early, my kids were very upset

clean, close to beach, good bar and restaurant, friendly staff, kids friendly

but they put us next to a suite of 8 people partying kids screaming until 11pm

tv s in the rooms should be upgraded to smart tv s for the kids

pool was little bit cold but refreshing for kids to play in

we had an awesome visit at the beach and pool with our young kids

would definitely not recommend bringing kids based on that and the sketchy vibe

limited room service options and limited hours for delivery

room service for luggage gentleman on duty was extremely helpful front desk happy and

also an inexpensive sit-down breakfast option - made to order eggs, etc

beautiful hotel, breakfast was wonderful and so was the staff

pool wasn't functioning, my kids were so mad, i chose it especially for the pool

they rented the hotel to kids and their was a huge fight right outside my door

to much young kids being

it was very uncomfortable since i was travelling with kids

however my kids enjoyed the pancakes

we were a family disturbed by the family next doors in/out and loud kids playing in hall slamming doors

if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's

we only came because we were invited to a party for the kids in staten

she waited all the way till the end for us including young kids to finish the breakfast very patiently and with

we came halloween and ppl were in the hallway till 2:30 am loud and kids running around not one staff person

everything! breakfast is amazing, really clean and the staff is excellent !!

breakfast amazing, staff very friendly, very clean , and family environment

clean. conveniently located. great breakfast. quiet.

nice breakfast served by another excellent staff member

was unable to connect with wifi and had to call tech support for the property

this hotel was beautiful. the kids were very comfortable in the beds.

married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other

poor wifi in the room.

they have a 24hr laundry room

bar barely had alcohol and closed very

the valet parking was easy and super friendly

pool was closed. and 2 full size vs qurens seemed odd

there was also plenty of parking for my car

the spa was great and the late

room service was very good and super quick

the rooms are small. so with kids withus it was little difficult to move around.

my kids had to get an airbnb

actually thought the hotel was clean and neat, but its good when you travel without kids

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

great for kids

waffles for breakfast were great for the kids

the swimming pool for the kids and the location was great!

beds were not very firm-were only suitable for kids

our kids were so disappointed

we are a company of five (2 adults, 3 kids) and we booked a double queens room with sofa bed

we left a day earlier, because we felt unsafe with the kids here

have no wifi elevator not working i had 3 kids with me, and they placed us on the 3rd floor

there was no desk, refrigerator, microwave, wifi, or breakfast that was mentioned in the details

we were promised breakfast and wifi and they provide neither

noisy, no closet for my clothes, need double pillows, no table for my computer, no available wifi, so i lost

one of the elevators was not functioning and the resident kids were riding the only functional elevator a lot

sounded like maybe kids jumping

-lots of hotel guests seemed to enjoy the open reception and tables to watch football, be with kids, do some

kids loved the make your own pancake

kids running in the hallways; dogs barking all night

kids were running in hall at night

not a place where to bring kids

not a place to bring family ( kids)

made the wifi available for 2 days and i was there for 5

if you stay for more than two days, you shouldn t have to keep getting new wifi passcodes.

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

onsite parking make the loading and unloading with kids a lot harder

the guests from upstairs have kids and they were making too much noise.

breakfast area is a bit small

we were staying at 5th floor and their wifi didnt reach our room

and the worker there are negative people and they were bothering me and my kids

they don't care about you and your family and small kids

no gym , no microwave

the location great, very close to the subway station and multiple busses, clean, airport shuttle

had to be at the airport at 5:30am but shuttle service didn't start until 6am

kids like the couch and bed very comfortable, because of the pillow( sleeping on air, so

no youtube channel for kids

property advertised airport shuttle but does not specify which airport so i land at jfk expecting to get a

perfect location, convenient shuttle bus, nice staff

breakfast ended at 10 am on sunday. we overslept.

breakfast area too small actually madhouse of kids spilling milk, etc

noisy families with kids can be heard in the hallway

nice and quiet no kids runing up and down the hallways.

poor breakfast - ac unite noisy - you can hear the people steps between the floors - so many kids during the

i stayed in 216 and the kids in 215 ran around all night long

they were wonderful with the kids

pool not yet open

the shuttle wasn t available so the hotel paid for our taxi to the airport which was awesome

noisy air-co. photos of a swimming pool which is not actually open, and so is misleading.

nice size gym (plus a pool and a tennis court)

the breakfast did not include many warm options for kids.

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

not good for kids

rooms, comfortable bed, quiet, helpful staff, free breakfast, good wifi, satellite tv, reasonable rates, no

room, with bathtub, fast wifi speed, comfy bed, usb for charging good location; many asian restaurants

lady at the desk was absolutely amazing she saw i was traveling with 3 kids and put us in the perfect room near

we had kids and request small bed i had to call them five times & dirty

kids were very upset

the pool for my kids

unruly kids

kids screaming and crying at 7 am

i never put 10 because wifi was so bad my kids not enjoyed much our stay keep on complaining about wifi

with family one expects the room to have a microwave and a fridge to store milk for little kids

size of living room and kitchen

were clean and the breakfast was efficient

they gave me early check in at no cost and we're very attentive to answer any questions

everything was nice and clean the food is good great for kids stays .

to many kids running around

the wake up calls i didn t like only bc had small kids with me woke them up

breakfast was very good. staff was wonderful and very friendly. the kids enjoyed the pool.

kids really enjoyed the pool

breakfast was amazing kids loved the pool

figure out how to get wifi on ps4 for the kids so had to use my phone as a hotspot

we will be returning and this time bringing the kids

with the covid precautions, daily breakfast including a warm sandwich (very nice touch), and the kids had a

also the kids looked forward to swimming and i had asked initially if the pool is heated and we were

lady at the front desk wanted to trick me to pay breakfast for my two kids

our 2 kids slept on the sofa bed, comfy enough

no restaurant or bar open at this time

lack of breakfast

restaurant and bar facility closed on a sunday

great rooms if you got assigned a regular one. restaurant food was lovely. shuttle worked well.

had a terrible day with the flight delays but they were waiting on her at the airport with the shuttle and after

i was only there for one night so i didn t get to joy the pool or even see it

(it wasn t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and

until 3:30 am there were after hour parties with booming music, and vomiting underage kids outside on the

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead

15 min free shuttle to laguardia airport

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry,

parking location was a little confusing at first because this is a hotel/condominium

room had high ceilings, beautiful kitchen

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

plenty of parking

only one small bar of soap and shower gel for 2 people for 4 days and it wasn't restocked

this hotel specifically for the indoor pool as we have two little kids

lady manager was very sweet to our kids. not too far from grocery store and subway.

restaurant leaves a lot to be deserved; what bar does not have gin

nice gym

very friendly staff and beautifully appointed. gym and pool very nice.

i believe being done in the room above mine so instead of a relaxing morning finally with no kids we were woken

kids running up and down hallway screaming and slamming doors intill midnight

room service was not available for everyday. our room was cleaned only one day because we asked.

breakfast was not included so we skipped it. i thought it was included

i loved the convenience if early check in i had requested.

maybe other rooms are bigger but ours would not be ideal for kids

noisy, people screaming in hallways, fighting kids running rampant late at night area was

in the hallway and didn t get no sleep with noise in the hallway, slamming of doors and kids running and

parking!

room was ready for early check in which was great because we arrived from an overnight flight

the wifi is never good. this should be improved.

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

the food i ordered from room service was not a repeated experience

kitchen was empty

safety bar needed on the shower wall, not just in the tub