if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's

breakfast was good kids were satisfied

this last time kids were screaming and sounding like they were tearing up the room

we only came because we were invited to a party for the kids in staten

we were a family disturbed by the family next doors in/out and loud kids playing in hall slamming doors

would definitely not recommend bringing kids based on that and the sketchy vibe

resort portion of the hotel is just the casino and there should be more offered, such as spa options

also there was a 50% off from the food places that was open but it had to be room service, my friends and i

did not get breakfast

parking would have been better if a little closer but great that was free and spacious

especially loud kids and loud cars playing music full blast outside on the street at midnight

there is also breakfast included in your stay with a lot of choices, has choices ideal for kids as well

it is not an ideal location to stay with kids

there were indian kids there like a whole huge group of them and they were up and talking and shouting all

we had to pay for 2 lyfts to get to the hotel in the middle of the night in the cold with small kids after

bigger trash cans with liners for those traveling with kids or dining inside of room.

however, we later got complementary for the kids; which was good enough and considerate of the staff

room was hot and muggy and air couldn't get the temperature cold enough for any of my kids to sleep

yes, it's pet-friendly, but there's a fee

the gym is really nice and a big space

everything is self-service and not recommended for travelers with kids

waterpark/ activity for kids

had asked for rooms together as we were traveling with our 4 kids

room had bed bugs, my kids got bite up i got bite up

my kids were so exhausted that they were willing to just sleep on the floor at this point

the beds were comfortable and staying with two kids i can say they enjoyed the room as well

ridiculous pet fee 150

is the limited food options, which was indicated by residence inn perhaps, there could be a kitchen serving some

were insufficient; aside from the shower gel and conditioner, there was only one very small bar of soap and one

decent free breakfast buffet

we had a lot of luggage and kids and took the cab that cost about $30 for the short ride

young kids running around at 5:00am

was great, quick service and a good kids menu

no gym

next to the airport so easy to catch a flight next day and staff was kind enough to give me a late check out

kids

2 adults and 2 kids

i was with my wife and two kids

travelling with lot of hand luggage and kids, the experience could have not been better

love the double bed esp when traveling with kids. spacious room. amenities ****

a pool would ve been great for the kids

for the price i would have liked to let the kids swim seeing as there's not much to do in the area

nothing much to eat for the kids so we doordash intead

i asked for help because i have two kids and two old

my kids and i felt safe in the area

we left a day earlier, because we felt unsafe with the kids here

have no wifi elevator not working i had 3 kids with me, and they placed us on the 3rd floor

no wifi or wasn t told the login

we were promised breakfast and wifi and they provide neither

the parking lot

people smoking drugs without regards to other guest and their kids

grotty. used by kids for parties. 200 deposit. awful

staff helpful and shuttle service was very useful

complimentary shuttle transfer to jfk airport every hour

shuttle service, continental breakfast, location to airport

only thing we didn't like is that they don't have room service, but it's understandable because it's not a resort

only bagels were served at breakfast, no toast/bread option available

nice breakfast served by another excellent staff member

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

the complimentary breakfast was delicious

this hotel was beautiful. the kids were very comfortable in the beds.

married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other

they have a 24hr laundry room

super clean, great room service and super comfortable beds

the bar besides it.

family friendly, kids friendly, safe, clean and great location

we had kids who were hungry and tired

we got there after dinner with 6 kids, two under 5

the floor we stayed had many kids jamming doors until past 10pm

breakfast, gym and close to airport

i told front desk staff black guy name brian that i have 2 kids and can't stay in basement but he rudely told

the bonus of free breakfast was extremely refreshing

there was no hand sanitizer or disinfectant spray to spray down the machines in the gym.

staff, breakfast

in the bathroom, the many options at breakfast bar, the location for the usopen, the free parking and the cozy

no youtube channel for kids

kids like the couch and bed very comfortable, because of the pillow( sleeping on air, so

amazing breakfast options, professional and great staff interactions, clean and large sized

breakfast was great! location was excellent

there is amenities in a hotel like this one like a pool and gym the hotel is always going to charge extra

and the worker there are negative people and they were bothering me and my kids

they don't care about you and your family and small kids

the shuttle driver was awesome, and most of the staff was very friendly and helpful

no gym , no microwave

the staff were amazing!! kevin the shuttle driver was just the best!

staff was very friendly and helpful i came with my two little kids and they help a lot all the time and the

i spent 4 days early dec 2016 with my family of 4 kids and husband

pictures show as if bar and restaurant were opened- that s very misleading

like there are no facilities (gym, pool, outdoor sitting space) but generally it was a good stay

loved the gym and location as i was flying out of laguardia

they were wonderful with the kids

i took the free shuttle bus to laguardia airport ,the driver ,sammy is very nice also

the shuttle wasn t available so the hotel paid for our taxi to the airport which was awesome

gym is great and the terrace with the view

the gym was amazing i wish i got to use it but i was only there a short time

onsite parking make the loading and unloading with kids a lot harder

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

the guests from upstairs have kids and they were making too much noise.

connection was poor; there were periods of time where it wouldn t work even though the wifi connection was

the hotel provides free wifi; but no wifi signal in my room.

the breakfast did not include many warm options for kids.

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

not good for kids

the breakfast was fine and good enough for us and their warm breadrolls were delicious

for money, bed quality - good sleeping, fast wifi, cleanliness

they gave me early check in at no cost and we're very attentive to answer any questions

kids screaming and crying at 7 am

with family one expects the room to have a microwave and a fridge to store milk for little kids

i never put 10 because wifi was so bad my kids not enjoyed much our stay keep on complaining about wifi

i never put 10 because wifi was so bad my kids not enjoyed much our stay keep on complaining about wifi

the complimentary breakfast was a nice bonus and the room was super clean

lady at the front desk wanted to trick me to pay breakfast for my two kids

our 2 kids slept on the sofa bed, comfy enough

didn't have breakfast.

restaurant and bar facility closed on a sunday

no food or bar at this hotel

but the entrance is on a main street, i was a little afraid because i was traveling with kids

parking around the hotel, never seen before left my wife and kids in our car before able to check in

the front desk agent helped us to storage our luggage, the kitchen lady was very helpful to my kids

with kids

no shuttle to jfk.

(it wasn t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead

until 3:30 am there were after hour parties with booming music, and vomiting underage kids outside on the

think that it should be advertised that the breakfast buffet is not included

due to the rainy weather during my time in flushing, it was really convenient that there was a laundry room in

great rooms if you got assigned a regular one. restaurant food was lovely. shuttle worked well.

had a terrible day with the flight delays but they were waiting on her at the airport with the shuttle and after

i was only there for one night so i didn t get to joy the pool or even see it

this hotel specifically for the indoor pool as we have two little kids

lady manager was very sweet to our kids. not too far from grocery store and subway.

nice pool and fitness center

the pool was out of service ( sept 11 to sept 14 )

i asked for a hotel at jfk, as it turned out, they only had a shuttle from laguadia

in the hallway and didn t get no sleep with noise in the hallway, slamming of doors and kids running and

maybe other rooms are bigger but ours would not be ideal for kids

noisy, people screaming in hallways, fighting kids running rampant late at night area was

room was ready for early check in which was great because we arrived from an overnight flight

parking was good and clean environment.

didn t like the fact that we couldn t get in the pool because they were having a kids party and t took over

desk needs more attention wait i little longer then a expected and were mom with there kids while no one was

clean, staff were friendly, parking was accessible. very comfortable bed. pool kids loved!

kids were charged for breakfast although booked a room for 2 adults and 2

clean and a great pool for the kids

my kids enjoyed that

a pool, for kids

asked a room where we could here less noise, but they put me in the most noise area with my two kids

breakfast was great. waleed the breakfast cook was great.

the complimentary shuttle and early check in was a wonderful add on when arriving in nyc for the first time

no mini fridge or microwave, especially for the price or families that travel with kids it's tricky

without any freezer & oven very rough to stay with two kids

one requirement i had for the hotel i chose was an indoor pool since thats all the kids cared about

this made for a late night with hyped up kids

it was difficult to get the kids back to our hotel with wet hair in the cold

kids enjoyed seeing the planes landing and taking off

the food and bar were also very favorable

restaurant and bar service was amazing

shuttle to lga, cleanliness of rooms and nice gym.

free shuttle to lga. clean and comfortable room. nice gym.

they gave us room keys for a king for 2 adults and 2 kids

decor is fun and pool table and games were a hit with kids

clean and stylish room with everyting yoh need and free shuttle to airport

shuttle service from airport was a plus

the barman was excellent. beds comfortable and the gym clean and big enough

building also had a nightclub at night and young kids partying in the rooms so it was noisy and smelled like

servise she was nasty and then 2 fight and were late night kids sceaming and beer

ac or heating working properly and kids were noisy my room was near elevator, so it was noisy

small beds, 2 adults and 2 kids, not near sleeping comfortably

i had my 5 month old baby and two other kids had to walk about 15 minutes from the parking to the hotel

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

actually thought the hotel was clean and neat, but its good when you travel without kids

my kids had to get an airbnb

the rooms are small. so with kids withus it was little difficult to move around.

great for kids

kids liked the breakfast, coffee was good, room was clean, staff was friendly and helpful, shuttle

have so many stains on the walls, especially under the sink this hotel is not for families with kids

next to me what's up all night singing got no sleep me and my kids was not one bit happy with my stay will never

kids were up crying all night because the guy next door was singing and was on the phone all night

good breakfast

bed was good but sofa bed that our kids slept on was quite squeeky.

location if you are traveling with kids

no food made it difficult to stay, when with kids you have to have at least breakfast or

very quiet clean modern hotel with facilities like free laundry and shuttle

they stowed my gear when i arrived extra-early and granted me a late check out

it s no room for kids to be outside at all

and after 1pm kids can't swim

pool accessibile for kids onlg until 1pm, no late check outs after 1pm

way they treat kids policy in the pool area

lots of constructions around, not kids friendly. small rooms, we got bit by bed bugs

it s a beautiful new hotel with nicely decorated rooms with kitchenette

this is some of the worst wifi i've seen in a hotel

felt like my own personal apartment with kitchen sink, fridge and microwave

also recommend to go to marthas cleaners which is like two blocks away if you need to get your laundry done

the kitchen in the room has nice kettle to make pour coffee