i will not be going back to this hotel when i have kids

i was hoping that they have functional pool. kids were expecting

pull out style bed was very nice for the kids

our kids were hoping for pancakes or waffles

don t clean up around the mom's with small kids

the pool for the kids

one elevator didn t work. kids running up and down the hallway for a few houurs late evening

like home the kitchen, bathroom everything super spacious and this i love when traveling with kids comfort and

no lifeguard, lots of kids being disruptive overnight

over ran by kids in a large group so could not access a lot of the area to prepare a plate

expired yogurt for breakfast and got my kids sick

downstairs i have never seen anything like it i will never stay in that hotel again for my kids were terrified

check in and check out, complimentary breakfast

the breakfast staff was very friendly and helpful

night there we were walking to the gym and the hallway smelt like someone was smoking weed the entire hallway

there s no pool the kids were looking forward to that

kids and dogs in the hallway very late and very loud

breakfast decent, bar at front desk nice, kids liked pool

breakfast was not what was posted on the pictures it was bag breakfast my kids only got to use the pool once in

my kids are very mindful of neighbors (we live in an apartment building)

tv in the lobby was too loud and on the news while i was having breakfast with my kids

breakfast was good, my kids enjoyed making their waffles

like everything except one thing on the day my kids get it inside the pool one lady come and told them no too

clean, near my kids college

nothing the kids from above me were a little noisy but their kids it doesn't bother me.

many times didn't have yogurt, or milk for the kids

me and my kids loved it

pool was throwing i was so much chlorine my kids was throwing up and their eyes was burning even mine and i didn

the problem was splitting up a family of 5 (3 kids) to fit everyone

pool wasn t in service, my kids was super excited to go in da pool but it wasn t in

location but my husband and i were going away for the weekend to escape the kids so we brought everything we

the pool wasn t working my kids were very sad, i choose this property for the pool

the pool was open for the kids and everything was clean

they didn't bother but there appearance and in front of kids not a good look

my kids wanna swim about noon time but it was

my kids went to ask for sugar for tea as it was not away in room the front office denied and when call

gym is small but good life fitness equipment

pool closed.

i would definitely stay there again:) also, free hot breakfast

breakfast in the morning was basic but perfect for what i needed

clean, easy check in, nice staff, great breakfast

the breakfast was delicious and every day there was something different to

the hotel is clean and the breakfast is good

breakfast was great

good breakfast, caring and friendly staff to meet your needs

a limited continental breakfast would have been nice. kids should been able to eat free.

was a condom in the pool i told front desk after removing my kids from the pool

was not ready when we arrived after driving 5+ hours with 2 kids

chose this hotel for the pool, so the kids could splash around in the evening

the fact the pool was closed that was one thing that made me go to this hotel and bring my two kids very

offsite, on the street, or across the street, and then walk to the front desk with luggage and/or kids

great for the kids

she was with adult kids but joseline took the reigns and jumped in to help

the most important thing is, this is not a place where you stay with your family and kids

my kids loved her, i didn't catch her name but she is definitely an asset to the ramada

the pool was absolutely amazing! the environment was welcoming and the kids had a ball!

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids(s)

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day

we love this place. our kids have a great time at the pool. the staff is always friendly.

in the corredor with kids and people talking late night , dog barking and kids running in

we enjoyed the pool, gym, and in-room dining

really liked the gym and the bathroom

pool, bathroom

we enjoyed the pool, gym, and in-room dining

i couldn't go to bar with my little tiny dog.

i had to park on the street, scramble to find coins for the parking meter, lug myself and my kids into the

spacious in living and bedroom and breakfast was excellent

some equipment in kitchen old.

kitchen old and outdated and unclean. no kitchenware.

breakfast was sufficient

the bar staff who gave me milk for my coffee in the room, thanks

, and the bar located just off the lobby with plenty of seating/ lounge area was a bonus

in the hotel lobby and gym are non existent

due to covid-19 there was no room service, but staff was on call if you needed anything like extra sheets and

there is no room service during the day/night or full service menu during midday

the pool excellent especially for the kids

there was nothing i didn't like. the kids missed an indoor pool.

pool was not open as stated on website room was not cleaned thoroughly, even the kids noticed.

have two kids and they have a good time a lot of space and not safe environment so i'm happy with everything

kids enjoyed basketball court & outdoor pool

noise coming from kids jumping on their bed at 7am the level above us....

parking, even though it was free parking, it s a bit of a walk if you have kids and asleep, makes it a bit

our requests for adjoining/connecting rooms and all on the same floor as we were there with our kids and their

next i will know to ask about neighbors with kids

kids loved pool

not as clean neither but at least i slept the overnight because it was too far to go home and my kids were tired

group of kids hanging out in the property around mid

:) 3) kids playing on the side of the road near the highway

come to speak with myself or my husband but it s fine as i said i expressed myself to both the kids that work

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked

my kids were uncomfortable while there was smoking and loud music

leave two kids very disappointed

kids were hysterical, begging us to leave

this was a major factor for us-with the long drive, the little kids needed a place to burn off some road trip

a death trap for kids

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a

she was helpful, easy to approach and talk to and helped my kids make waffles

noise coming from the kids birthday party in the room net to me

the room above mine had kids stomping or running around 12 am in the morning

noise by kids running up and the hallway and no one did nothing about it there was noise saturday night and

way too many kids in pool and hot tub

understand there's safety precautions but if a parent doesn't mind the kids in a hot tub neither should day or

kids doing cannon balls and throwing footballs

there kids were jumping in

i also picked this hotel for the pool my kids were expecting to use it and it was closed

kids running and yelling in hall way late at night when trying to rest

smell in the room ,kids running in the hallway late ,facet broken in the bathroom

tv didn't work well, which is an issue with kids.

one room did not have black or curtains so my kids got up way too early

many patrons let their young kids run wild in the halls like its a playground

the breakfast in their pictures inlcuded a wafflemaker which my kids were excited about but that didn't actually

the floor above had rambunctious kids that jumped and stomped until 1ish in the morning.

kids were really looking forward to the pool, but they were disappointed that it wasn't in

local abd we had to stay there do to a electrical emergency and the hospitality was great and my kids love the

kids running through the hall constantly

it s a quite place, but i have seen kids running around few time may be due to some event at their facility

kids laying around the hallways on the floor, no breakfast or food on saturday, and just general

incredibly ill mannered kids roaming the halls unsupervised making a racket playing with fire doors when our

wedding little kids running down hall, but it s the parents not the kids fault ud83eudd14

the kids loved it

no room service after 10pm no good for late arrivals ..no lunch available during week

was disappointed the bar and restaurant were closed

the gym equipment is dirty and also rusting

room was ready when we got there, nice bar area, nicely decorated for christmas

also this room only came with one bed instead of two since we had kids traveling with us which i listed out

would have enjoyed a kids menu or some kids options, and or microwave in the room

pool was a bit too small to try . good for kids

i like the little bar that you had in your lobby and the staff was awesome

the ours the bar was open (no coffee after 9:30?)

gym facilities were not available.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

clean and comfortable. very friendly staff. nice bar lounge area.

the l2 ev charger on the non handicap spot is broken.

great location for shows at cap theatre. decent bar food.

the kids enjoyed the pool

my kids were all woken up and didn t go back to sleep until about 6am

the kids had a blast in the swimming pool. it was quite and clean.

if those hours don t change, we won t be back with our kids

the beds are extra comfy. my kids love the pool

a place to bring kids it was so smoky on the second floor and i don t smoke my room smelled like smoke no

was given to someone else, secondly they gave me a room on the first floor all you can hear were kids running

right across the room with coffee, ice machine & microwave which made it so convenient for my kids & i

aint a place for kids but you can bring them bad boys up in there

a place to bring kids it was so smoky on the second floor and i don t smoke my room smelled like smoke no

kids enjoyed the pool, until 10pm a plus

heated pool and basketball court very nice for the kids

i told the desk but a while later i came back down, those kids were still there with no adult supervision

the pool could have been a bit cleaner.

at the moment with the covid restrictions, no pool, no gym, no breakfast buffet.

the rooms are real nice like really nice. next time no kids ud83dude09

the see through glass in the shower was terrible as we couldn t shower with our kids in the room so we skipped

just more cardio machines in the gym as only 1 treadmill and hard if more than one person in.

everything was clean and tidy. the room service made sure of it daily.

the one chair available is more of a high bar stool

only to find out that they rent out the pool out to a kids camp and we could not use it

a small pool for the kids

that because hotel was booked, the room next to me had a family that was loud especially the 2 kids

food very expensive. only an indoor pool, small and full of noisy kids.

we walked with our kids from the bus stop late at night and didn t feel uncomfortable

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

free parking is awesome

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

the wifi did not work and outlets were not working

and comfort of our room, the staff was really friendly, it's so close to nyc, there was plenty of parking, the

that a staff went to check on us because when i did check-in it only was my mom, aunt, me and the kids at front

i have kids and they would have like to go swimming

it was myself (female) my mom and sister and my the kids (2 kids which are female) so you can see my dilemma

also, the sliding door for the bathroom could be a little tricky to maneuver, especially for the kids

not a whole lot to do in the hotel with kids, though

floor had a family with kids that were running up and down the halls

the cafe area was nicely stocked with delicious breakfast and the kids had a wonderful time

the location isn't one i'd recommend for families with little kids

it was quiet in the halls too, too loud kids running etc

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn

location is a lil ruff for kids

i wouldn't recommend if you are a solo female traveler or have kids with you

location and some bath equipment some kitchen equipment doesnt exist

my room had a small kitchen-like facility, which i was not expecting, but it was useful for keeping drinks cool

one small tiny pool for two merged hotels and not monitored as there was like 20 kids jumping in and all doing

the pool needed a little more tending to but it was still fun for the kids

but our kids did in their room

it s hard when you travel with kids and an elderly parent to have to leave and try and figure out where to

all the hallways and elevator were wet from the kids running round-trip

breakfast was busy but enough options for my husband and kids to be happy

went to spend a nice night with my fiance away from the kids

weekends kids ride free

swimming pool is small and over crowded with kids

it was a great place to take our kids for their birthday weekend

it really grossed me and my kids out and we moved to hyatt place

i had to wait for couple of hours with my small kids for finding another hotel which is around 1:30 am

service for just cheese pizza that was an hour over the expected wait time for tired and hungry kids

room service

great location, nice breakfast, kind staff...everything was great

we had to go ask for xtra breakfast tickets for the kids

95, kids under $8

i just used the frige in my kids room

lighting in the side parking areas and better lighting in the walkways between the buildings in the mornings

restaurant not being open and online the amenities saying the bar and everything will be open was false and it

one of kids slip and slightly injured her ankle

breakfast could be better. lol

kind, helpful, the best front of desk iv ever experienced, hotel, was lovely, nice rooms , good breakfast, great

i liked that the room service was every day.

staff are very friendly and helpful, room facilities are great, bed is comfortable and excellent wifi connection

fulfill my reservation and provide us two connected rooms and it took a while to prepare to my kids rooms with

breakfast and overall service were superb

thing that could have been improved is the continental breakfast in the foyer was not ideal we would have been

and they have a nice bar outside

my spa appointment got mixed up but it was sorted out.

great service, our small dogs were welcome. great for families with kids.

very busy holiday weekend had the pool packed to the brim with kids, even the hot tub we couldn t just sit

wished there was an indoor pool for the kids

i went with my kids to enjoy pool and they were not able to enjoy it because the amount of outsiders

my kids and zi couldn t sleep

should be more options for breakfast, the eggs and sausages tasted horrible and my kids refused to eat them

the kids enjoyed it and their freedomud83dude44ud83dude04 overall yes we will return

my son s nap and even telling them once to turn it down and to be a little more respectful to kids that are

this is our new home away from home when we just want to get away from the kids & have a adult playdate

was pretty on schedule,they could have been more lenient in timings especially for those having kids

i had my 2 small kids with me and waiting in the hallway for over 30 minutes

i waited for 3 hrs to enter in my room with my wife and 2 little kids

the gym is good and the business center and lounge are beautiful

communication with the host was very poor, we requested an early check in and was told no problem that could be

kitchenette was wonderful

convenience to our location for weekend and fab pool for kids

tried the pool on our last day and we were hoping for a hot tub soak, but it was being repaired

the bar was subpar. food was not the greatest tasting.

ac, tv, and wifi were good

elevator was grimy and slow, the bar needs a bit of music

i had my 5 month old baby and two other kids had to walk about 15 minutes from the parking to the hotel

small beds, 2 adults and 2 kids, not near sleeping comfortably

he was quite unwelcoming and gave i & my 2 kids a single bed room at the far corner while double beds were

ac or heating working properly and kids were noisy my room was near elevator, so it was noisy

at the roof top was great, room was clean and spacious for a family of 4(2 kids under 18) and was a walking

we had quite a bit of clothing and luggage (traveling with kids

such an inconvenience if you have kids the moment they wake up, they want breakfast

i also noticed many families at the hotel and having a snack area for the kids would support accessibility for

loud kids playing and screaming in the halls

the staff are not friendly, especially to kids.

sliding doors with no locks, which is not good for privacy especially when sharing a room with kids or anyone

mandated vaccine passports to enter bar area

also that the laundry facilities were available to guest

hotel to explore upper west side, friendly staff, huge rooms with nice beds, clean gym with nice selection of

beds, gym

kids play on the hallway

no pool. under construction . they should all the customer know. my kids was dispointed .

kids loved going in the pool

club at the facility for months, yet said they did not have enough staff to ensure that all the kids were fed

parking was in site which is nice

very nice accommodations. breakfast was nice. kids enjoyed the stay

internet using the tv wtf i have my phone for that, i just wanted a relaxing morning with no kids to watch

isnt well lit at nite time; parking lot needed repair

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

no pool

wifi did not work in room. ac does not work in business center. no real polace to work!!

the wifi connection was unreliable.

free wifi. marco polo restaurant was very good. room, beds were comfortable.

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

kids were disappointed

wish the pool was warmer . otherwise kids loved it.

the kids loved it

my kids and i loved the pool

maybe it's because there seemed to be a lot of kids around

my kids enjoyed that

a pool, for kids

asked a room where we could here less noise, but they put me in the most noise area with my two kids

breakfast and free wifi makes our stay more enjoyable

breakfast was great. waleed the breakfast cook was great.