very nice accommodations. breakfast was nice. kids enjoyed the stay

internet using the tv wtf i have my phone for that, i just wanted a relaxing morning with no kids to watch

there was no pool

breakfast need improvement ( hashbrown hard, eggs is dry, and juice is not good)

wifi very slow, too aggressive interior perfumes on floor corridors (can sound funny, but you would

sliding doors with no locks, which is not good for privacy especially when sharing a room with kids or anyone

pet friendly as we had our dog with us

wifi didn't work during the last entire day, said there were too many users already

fantastic front desk staff.unexpensive breakfast.

bathroom door was dirty. gym was not available for the whole trip

no pancakes or waffles were offered, so the kids were a little disappointed

breakfast was great and kids enjoyed baking waffles every morning

some ladies were rude to our young kids

didn't catch the names of the other staff but all were very helpful and my kids enjoyed talking to them very

ino kept breakfast food stocked and brought me a box so i could bring food up to my kids

loud kids playing and screaming in the halls

the staff are not friendly, especially to kids.

was a very important part that needed to be inside the rooms, especially if you have babies or kids

we had quite a bit of clothing and luggage (traveling with kids

we took our holiday with kids ,booked fixed time exhibitions,but too many person waiting service on breakfast

which is not a big deal but it's just inconvenient when you have a bunch of stuff with kids

they were consuming alcohol and it was just not appropriate for a family with kids it was disgusting the people

very clean, spacious, my kids love the pool, great location.

how big was the sofa bed and they told me was a full bed but it really was a twin bed where my kids didn t

so not recommande this hotel to the families with the small kids

room was decently sized for 2 adults+ 2 kids

whole building,it is really smelly our floor smelled like weed my kids room smelled like wet carpet and everything

appreciate the easy check in and fast responses, especially traveling with kids

the manager took care of us and changed us room immediately when we had a problem with wifi so extra points

location was close to subway and not bad. they were helpful about late check out.

i had my 2 small kids with me and waiting in the hallway for over 30 minutes

i waited for 3 hrs to enter in my room with my wife and 2 little kids

not being able to connect the tv to the wifi

and i could not go online with their free wifi

the room was clean, the kitchenette was nice and the bed comfortable.

should be more options for breakfast, the eggs and sausages tasted horrible and my kids refused to eat them

my son s nap and even telling them once to turn it down and to be a little more respectful to kids that are

my kids felt safe in and around the property and surrounding neighborhood

was pretty on schedule,they could have been more lenient in timings especially for those having kids

there is also a heavy presence of kids and families from shelters in the halls and at breakfast making a mess

one of kids slip and slightly injured her ankle

it was nice that they had the opportunity for room service

under the gym equipment you could find lots of 'teasures' the neighborhood it didn't seem very safe

the advertised gym, while in no way suitable for intermediate or advanced lifters to make progress, is good

not very nice but the hotel is so close to subway you can get to manhattan very fast, there is a gym (rare in

too less room if you traveling with kids

i can't imagine being there with kids though

it was highly walkable for our family and we enjoyed the riverside park for the kids

night it was very noisy in our room because of the traffic on the highway nearby and in our kids room there was

there was nothing special about it, my kids did not like it at all

was perfect for our young kids

i was alone with a 7-year-old so perhaps the staff assumed i wouldn t be interested (or maybe kids weren

nice quiet area for kids and the downstairs bar is a massive plus

wet bar (kitchenette) could be better, include a toaster and utensils.

location, comfortable beds and wonderfully quiet; free high speed wifi

location for visiting kids, friendly staff, clean room

small room for 1 adult and 2 kids and no room for luggage

we just needed a comfy place to sleep while visiting our kids

kabel tv is a lifesaver when travelling with tired kids and no room for playing in the hotel

my kids love the place - so fancy

i don't recommend it for family with kids that needs strollers or more than two people in the same room

the bathroom felt as if we were standing outside because of the draft coming in the window, the kids room was

night my kids and i came back late with food and the front desk gentleman asked us if we needed utensils and

they gave my kids free cookies :) erica was very good to us she helped me in the breakfast area

really low profile, best place to stay with your family and kids to scape the day-to-day life

the cafe area was nicely stocked with delicious breakfast and the kids had a wonderful time

it was quiet in the halls too, too loud kids running etc

floor had a family with kids that were running up and down the halls

the location is horrible.0/10.dont recommended if you have little kids.

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn

location is a lil ruff for kids

i wouldn't recommend if you are a solo female traveler or have kids with you

my room had a small kitchen-like facility, which i was not expecting, but it was useful for keeping drinks cool

location and some bath equipment some kitchen equipment doesnt exist

the breakfast and the gym

decor, clean rooms, convenient to madison avenue, hotel were very accommodating with late check out

style, comfort of room and bed, courtesy fruit basket in room, excellent food from room service

room service food is not very good

seating in the bar area

my kids thought it was something cool to see

my kids missed the waffle machine

the inn, the parking and breakfast which was included making it very convenient for a family with kids

more cereal options for kids as well

free breakfast was excellent

the rooms are real nice like really nice. next time no kids ud83dude09

the see through glass in the shower was terrible as we couldn t shower with our kids in the room so we skipped

man came out of kitchen to tell me breakfast is $25, then he disappeared

gym, amazing beds, clean, beautiful design, safe

amazing gym equipment, good area for the price and close to the subway line 1 (very direct line)

kids running up and down hallways yelling , parking was always full due to the fright truck parking

kids were disappointed

my kids and i loved the pool

the kids loved it

wish the pool was warmer . otherwise kids loved it.

there is a reason that out of every hotel on the planet, spa valmont chose the carlyle

the bar, cafe, and restaurant

nice gym facilities (though small)

also, there was no table in the room which made room service dining a challenge

charming staff excellent room service breakfast

pool was smaller than we thought but the kids didn't really mind

i know hotel staff were working hard to get these kids in check but it was very frustrating to have that level

the rooftop restaurant would been helpful to have a kids meal

the pool would have been better if there weren t a ton of rowdy kids splashing around and throwing a beach

the hotel provided a crib for one of our kids

no pool. under construction . they should all the customer know. my kids was dispointed .

club at the facility for months, yet said they did not have enough staff to ensure that all the kids were fed

kids loved going in the pool

kids play on the hallway

closed pool

very clean, great location, and everyone was beyond helpful and friendly with our 2 kids as well

our kids were really happy with the

my kids first time to new york and we picked the perfect location to go see everything we came for

stayed in suite with 19 and 21 year old kids

they brought coloring books and t-shirts for the kids

having to take the stairs with kids, luggages and strollers, what a charm

maybe no one complained the night we stayed; kids were jumping up and down running so that we could hear enough

it was as if there were kids inside it hitting every button making it stop on every floor

at night unsupervised kids running and slamming doors woke the entire floor up

very convenient. super clean. friendly staff. awesome breakfast!

the kids robe and toys are a beautiful touch

food/room service

spa & gym facilities were relatively dated, and most of the spa facilities (e

really looks after its guests, we were able to get a last minute reservation at the hotel bar which had an

only food available was room service or a small lounge area for hotel guests only

that a staff went to check on us because when i did check-in it only was my mom, aunt, me and the kids at front

i have kids and they would have like to go swimming

we had to take an uber from the bus stop with 3 kids

also, the sliding door for the bathroom could be a little tricky to maneuver, especially for the kids

clean,the staff was very friendly and the option of late night bar and restaurant my husband,the kids and i

comfortable room: 1-bedroom suits so well for a family with kids

it was quite spacious, perfect for my kids, my husband and i.

my kids love it

asked to ensure sofa bed was set up for the kids...was not done and staff not happy to help..

no games room to entertain the small kids .the sofa bed according to my son is not comfortable .

live the view and that i can bring my fur kids

king guest room was beautiful and comfortable the lobby was amazing there is a bar and outdoor campfire overseeing

wifi wasn t working, the phone in the room wasn t working and someone was given a key to my

were a little hard and wifi only works in common areas, you can hear the guess next door laughing and

no wifi included, no option to open windows slightly

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

i liked the hotel because it s close to everything and it offers free parking.

free parking is awesome

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

easy parking

stayed in a 1 bedroom suite with our 2 kids

for late checkout they charged us over $300 each, breakfast for 2 adults and 2 kids was over $120

used glasses left on the table since day one, old bed blankets and covers for the second kids bed

room service should be 24hrs

could ve used room service

not free: wifi and breakfast

love the room, the view and the room service food

lounge, bar and general areas not as good as i would have expected.

basic staff in mini bar should be there

and kind staff very clean very good and fast room service of course the view from the suite was

restaurant was not open for breakfast

actually included breakfast.

bar/restaurant/gym open

wifi cumbersome spotty

us was in short walking distance, very friendly staff

the guests in the most polite manner, i had no help carrying their bags even further with the kids together

convenient location just infront of central park and many things around specially if you have kids

i stepped on them when getting out of bed :( the lobby was fulll of people allll the time , kids and adults ,

screaming kids

the room is really huge comparing to other nyc properties, my kids can run around

comfortable room and bed. thanks for upgrade but see below. lovely pool.

breakfast was great but with tips and service charge it cost nearly double

very attentive staff. wonderful pool and spa area

gym, pool are great staff is making progress compared to previous

if only they had a nice bar or restaurant with a great view.

definitely not a good hotel for family with kids, absolutely not kids friendly

resetved two rooms with my kids our rooms are looking to a closed dark ( area between the blocks) area without

was hoping for a buffet breakfast ud83dude0a but the restaurant offered great a la carte breakfast

bit noisy in the corridor and gym to small

the personal was very nice. location great. nice new hotel. good wifi. quiet room.

comfortable bed, great location, good free wifi, friendly staff.

food for breakfast room service was truly awful

had late flight back and the hotel permitted us the late check out without extra

room service and the food were amazing

must improve room service

the bar on the terrace is very cool and would be great for singles and couples without kids

i was traveling alone with 2 kids and the porters helped me with my bags as i pulled up the car so i didnt have

slow wifi & small gym.

$25 extra a day for wifi gym and other amenities

central location, walk distance to most attractions great bar and restaurant on the roof.

location was perfect with kids being so close to central

no kettle provided and the check out time is 11am, a bit early for family with kids trip

this was excellent for the kids because it was quiet

it possible to drink a nice coffee early in the morning and to prepare breakfast as late as the kids wanted

the sofabed is queen size and the kids slept comfortably

the wait staff at the restaurant was so awesome with our (young) kids even when they were not at their best

arrived late and the sofa bed in our suite was not made up for the kids - we didn't realize this until 10:30pm

grabbed a drink at the bar and were politely told it was last call

cocktails in the bar arent what expected

very spacious rooms, friendly staff, cheerful decor, good gym, excellent amenities

kids dream home alone christmas break in nyc

it's not the experience that my kids and i expected from our stay at the plaza

room, check-in, room service, location, size of the bathroom

and the shower had an individual temperature controller which made the shower feel like a spa session

room service was fabulous, the staff were very professional and easy going, they helped me with

gym was closed

no lobby or room service is available no breakfast available for a none property

same goes for room service - especially when we were first getting over the jet lag and woke up hungry at 3am

wifi - my phone couldn t catch the wifi during my whole stay

comfortable bed, cleaned room, cable tv, free wifi and the heat/ac worked fine.

bagels, fruit, muffins, english muffins, 3 types of yogurt, milk, almond milk, cereal (bland, not kids cereal)

excellent location. good no-hassle wifi. clean and compact room. responsive and friendly staff.

we had the smaller queen room but for 2 adults it worked fine for space

the staff were lovely, and room service kept our room clean and tidy every day

i don't know who are the people that complain about the breakfast, its not common to have any breakfast at all

i have kids so it makes it easier :) the room is clean specially the bathroom even the smallest room

the staff kept a load of toys that they offered to the kids many times

the apple cider and the candy bar for the kids in the afternoon

we stayed with our two kids in a double queen room and it was great

i traveled for a quick getaway from 3 kids and work and felt no hotel comforts at all

2adults 4 kids

the central park is with kids not too far

location is a little far for little kids to walk to midtown.

is a great choice if you are staying a bit longer with kids

spacious and functional for my husband and our two kids. upgrades were well done.

a mini fridge in the room could be usefull specially when you have kids

they gave us a coupon for a small breakfast for each of us (two adults, two kids), which was not normally

the only real disappointment was that the kids movie channel was not working, which would have been a lovely

location if you have kids

less staff for check in so have to wait in line for long time hard with younger kids

traveled with older teens (not sure how it would be for younger kids)

our kids had a room with 2 queens that was better sized

we didn't bring our kids for this trip so it was perfect for us as a couple

the suite was very large and we were able to get a rollaway for kids

about your hotel is just great,i first booked another one but couldn t stay longer with my kids, i had to

my kids complained the whole time, but i didn t believe them until i tried it

and i was opposite a room which was 3 rooms joined together - there must have been 8 kids screaming and running

and i was opposite a room which was 3 rooms joined together - there must have been 8 kids screaming and running

trip that we had to pay an addition 50$ per night for the amenities (free drinks between 5pm-8pm, gym, wi-fi

loved the terrace for breakfast, drinks, and dinner

rooms for family with kids not all have friendly faces at the front desk concierge desk not to

i was clear they did not want kids in the lobby

location is very good. it has a pool on the roof that the kids love.

indoor pool with a view was very nice and good for the kids.

the room was good enough for a family of 4 with young kids..

we found ourselves going up and down 12 flights of stairs instead (for a couple with two young kids, disability

beds accommodate 1 mom and two kids

not suitable for families with small kids and could be a bit more cleaner.

and management had prepared well for halloween and created small bit valuable experiences for kids

it was my husbands first trip to ny and unexpectedly, we had the kids in tow

very kids friendly

team :) - the gym with an awesome view - great situation close to everything, perfect for kids - i recommend

there is no stove in the kitchen even we expected it

is no room service, being that this is a 3-star hotel

team :) - the gym with an awesome view - great situation close to everything, perfect for kids - i recommend

with two kids, the room was tight however i would definitely come back

the beds are too small for 2 adults, had to split and have one parent sleeping with one of our kids

fit one adult, two small kids and 3 carry-ons

was fine, kids liked the restaurant for lunch but needed more breakfast options, soda selection was limited

great the first day, but the second, for some reason, the waffles, which were a big hit with our kids, weren't

the staff went beyond for myself and my kids

stayed here with my family (kids are 5,4 and 1) and they loved it

my kids are extremely picky eaters and we ended up feeding them mainly junk food and fast-food through

kids meals on room service menu are very expensive (~$30 for a kids chicken nuggets

was leaking into the kids' room, was freezing and snowed into the room because of the crazy snowstorm

room service excellent and prompt

no spa no coffee machine in the room. a little disappointed by the service.

was sometimes challenging to get someone on the phone (room service) at busy hours

have preferential treatment on reservations in the hotel restaurants- it was very crowded and room service took

from room service to staff personability, i could not have asked for more

there is plenty of room for the kids with plenty of time for mom and dad to do whatever

hotel was perfect for a city break for me and my two kids (aged 15 and 10) the room was perfect with a nice

room was okay, and my other son s room was ok, but when i asked to move my son, his wife, and 2 kids to another

very close to the fifth avenue and many other places for breakfast

room was okay, and my other son’s room was ok, but when i asked to move my son, his wife, and 2 kids to another

my kids loved the waffles and blueberry muffins

too many kids, didn't really eat breakfast. but coffee and fruit was plenty for me

we walked with our teenage kids to the natural history museum and then to the met

i had a family with kids next to my room and they were very noisy

could flow better at the free breakfast buffet with a little more staff to manage kids whose parents aren't

of the hour wait to check in, having to take an ada room or wait with everyone else with 2 small kids for our

parking was not disclosed said that 2 kids stay feee but we were charged for them at breakfast even though it

bed was fine for kids but too small for adults

good location if one wants to be in the heart of manhattan ok for family with small kids

room is very small, there are 4 of us 2 adults 2 kids and we can barely move around

location is perfect and very convenient when travelling with kids

bed and couch were comfortable bath tub - great for the kids friendly atmos & staff

my husband came from sweden and the kids & i from usa

us it will take 20 minutes, but it took much longer than that, and we dragged our bags with the kids and the

were kids in the halls and the hotel staff was called two times one night and we had to ask them to be

the staff were so helpful and friendly especially with our two kids!

from room, lobby perfect to relax with kids playing on game station

they also had games consoles for the kids and other games, which was great

really like the family atmosphere and having kids the fact that they cannot run out the front door is really

the hotel was great, have a big lobby with activities for the kids, bar, restaurant and a big terrace with a

food from room service was just ok and not worth the price

the prices of the drinks from the bar was ridiculously

wifi is very bad , it desconect every day and was a problem to conect, you have to type all your

microwaves in rooms would be nice. on-site laundry facility for guests would also be a bonus.

room service was speedy

everyday after exploring as a wind down, it was just lovely having a snooze on the sunbeds as the kids swam and

impossible to have breakfast for less than $200 for 2 adults and 2 little kids

the location, the staff, the room all the little presents ud83cudf81 the kids loved it

immaculate, awesome staff (attentive, present but not obsequious), fabulous spa and gym

many thanks for early check in and late check out

breakfast

in, room decor and quality of room service they were unable to prepare an espresso in the ground floor salon

some of the food menu is not that tasty . over all is amazing place . poor breakfast options !

there is no communal area to sit and enjoy a drink and you have to queue to get entry for the bar which is far

breakfast was extremely slow, and mediocre

it wasn t pleasant to stay with kids

lots kids in a smal lobby area

my kids loved

off, wallpaper feeling off, stains in the bath, bath plug did not fit so i couldn't wash the kids properly,

outside waking my kids and i up early in the morning and being downgraded to a room and the ac hardly worked

i was really tired after a flight from la with 3 young kids

the hotel's fault at all' i did not do the research to find that they did not have a pool for my kids

is not kids friendly

with us because we went to an irish pub, recommended by your awesome staff, and the parents and kids were all

beds are very small not enough for two people if you are traveling with kids take a different