my kids went to ask for sugar for tea as it was not away in room the front office denied and when call

the area adjoining the enclosed pool area was not inviting.

little kitchen with microwave and fridge

the friendly staff and immaculate condition of the room. the breakfast was good, too!

great staff and loved the breakfast

building, room, breakfast area

breakfast was great

we enjoyed the breakfast and the staff assistance which was available at all times.

the breakfast was delicious and every day there was something different to

breakfast was great

i will not be going back to this hotel when i have kids

don t clean up around the mom's with small kids

i was hoping that they have functional pool. kids were expecting

our kids were hoping for pancakes or waffles

pull out style bed was very nice for the kids

stood for a funeral with my kids and even my three and four year old said this hotel is not that nice

she was with adult kids but joseline took the reigns and jumped in to help

were kids on my side of the hotel room, the smoking section

the most important thing is, this is not a place where you stay with your family and kids

offsite, on the street, or across the street, and then walk to the front desk with luggage and/or kids

too much noise in its kids running they the stair well and running thru the hallway

breakfast was not what was posted on the pictures it was bag breakfast my kids only got to use the pool once in

kids and dogs in the hallway very late and very loud

there s no pool the kids were looking forward to that

breakfast decent, bar at front desk nice, kids liked pool

beds were nice staff was friendly pool was warm for kids to swim

that s why we picked this hotel so the kids could swim

like home the kitchen, bathroom everything super spacious and this i love when traveling with kids comfort and

one elevator didn t work. kids running up and down the hallway for a few houurs late evening

over ran by kids in a large group so could not access a lot of the area to prepare a plate

expired yogurt for breakfast and got my kids sick

downstairs i have never seen anything like it i will never stay in that hotel again for my kids were terrified

rooms are not the cleanest bar was closed

plenty of parking

breakfast was no good need more like sausage eggs writs pancakes beacon

noise coming from the kids birthday party in the room net to me

the room above mine had kids stomping or running around 12 am in the morning

she was helpful, easy to approach and talk to and helped my kids make waffles

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

and the pool had too much chlorine it bothered my kids eyes after but they jumped right back in the next day

breakfast was good, my kids enjoyed making their waffles

large room which was beneficial considering we travelled with kids

the location was great and the breakfast was really good. my kids and i had fun making waffles!

my kids and i loved our stay, so much fun with the indoor pool and the rooms were up to par

the problem was splitting up a family of 5 (3 kids) to fit everyone

pool wasn t in service, my kids was super excited to go in da pool but it wasn t in

was ok missing strawberry for waffles, but other than that it was good, the kids enjoyed the pool

was nice i like it s very welcoming and the kids had enjoyed the pool time and the life guard does a very good

pool was throwing i was so much chlorine my kids was throwing up and their eyes was burning even mine and i didn

reeks of marijuana by the young kids they allow to rent rooms and party there

location but my husband and i were going away for the weekend to escape the kids so we brought everything we

the pool wasn t working my kids were very sad, i choose this property for the pool

only down side, is that you could hear the kids that where staying there running across the floor upstairs

the pool was open for the kids and everything was clean

my kids cried throughout the night because of the uncomfortable room temperature

not worth your money especially when early in the am you hear kids running up & down the hall

right across the room with coffee, ice machine & microwave which made it so convenient for my kids & i

type refund i didn t get no sleep last night all room on that floor they put someone with all kids a cross

was given to someone else, secondly they gave me a room on the first floor all you can hear were kids running

was a condom in the pool i told front desk after removing my kids from the pool

on vacation with my kids seven of them but the pool was closed

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

a limited continental breakfast would have been nice. kids should been able to eat free.

chose this hotel for the pool, so the kids could splash around in the evening

large, well appointed gym

also disappointed the ev chargers were not working

great location for shows at cap theatre. decent bar food.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

the l2 ev charger on the non handicap spot is broken.

have two kids and they have a good time a lot of space and not safe environment so i'm happy with everything

the pool excellent especially for the kids

pool was not open as stated on website room was not cleaned thoroughly, even the kids noticed.

this makes traveling with kids so convenient

two bedrooms apartment is perfect for a large family with young kids, spacious and comfortable

in the corredor with kids and people talking late night , dog barking and kids running in

we love this place. our kids have a great time at the pool. the staff is always friendly.

mall, whole foods and cheesecake factory which especially comes in handy for families who have kids(s)

the pool was absolutely amazing! the environment was welcoming and the kids had a ball!

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day

everything great the spa could be better

pool, bathroom

we enjoyed the pool, gym, and in-room dining

spa services are very limited and extremely expensive.

i couldn't go to bar with my little tiny dog.

the bar opens at 5. i wish it opened a bit earlier and had a happy hour. maybe 3 instead?

was no room service due to covid-19, but that is not the hotels fault

unfortunately the gym was down 2 treadmills during our stay

clean, nice accomodation, gym and restaurants and food market close to the hotel.

due to covid-19 there was no room service, but staff was on call if you needed anything like extra sheets and

i had to park on the street, scramble to find coins for the parking meter, lug myself and my kids into the

spacious in living and bedroom and breakfast was excellent

there is a brand new laundry room with many machines

no sponge provided in kitchenette

breakfast was sufficient

the rooms are real nice like really nice. next time no kids ud83dude09

the see through glass in the shower was terrible as we couldn t shower with our kids in the room so we skipped

man came out of kitchen to tell me breakfast is $25, then he disappeared

the 'free' drinks tokens were a great bonus and the hotel bar was vibrant with a great selection of drinks

restaurant was closer, no breakfast available, no room service very poor service at the

the kids loved it

guest laundry washer

room thermostat did not work-- just on or off; gym equipment needed some repairs

there was also not enough parking

was disappointed the bar and restaurant were closed

free wifi. marco polo restaurant was very good. room, beds were comfortable.

loved the lobby and bar area, had lots of options

the wifi connection was unreliable.

daily -good complimentary very good breakfast bar staff were pleasant as was the bell boy/man kitchen staff also

wifi very poor, kept on going out

building also had a nightclub at night and young kids partying in the rooms so it was noisy and smelled like

servise she was nasty and then 2 fight and were late night kids sceaming and beer

at the roof top was great, room was clean and spacious for a family of 4(2 kids under 18) and was a walking

i had my 5 month old baby and two other kids had to walk about 15 minutes from the parking to the hotel

small beds, 2 adults and 2 kids, not near sleeping comfortably

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn

the location is horrible.0/10.dont recommended if you have little kids.

floor had a family with kids that were running up and down the halls

the location isn't one i'd recommend for families with little kids

it was quiet in the halls too, too loud kids running etc

:) 3) kids playing on the side of the road near the highway

come to speak with myself or my husband but it s fine as i said i expressed myself to both the kids that work

group of kids hanging out in the property around mid

not as clean neither but at least i slept the overnight because it was too far to go home and my kids were tired

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked

location is a lil ruff for kids

i wouldn't recommend if you are a solo female traveler or have kids with you

location and some bath equipment some kitchen equipment doesnt exist

my room had a small kitchen-like facility, which i was not expecting, but it was useful for keeping drinks cool

kids didn't want to leave

wish there is one outdoor pool where kids could use as well

perfect place for family! the little kids loved it, so did our parents.

with patio like furniture to sit and relax after dinner or just a long day at the pool with the kids

noise coming from kids jumping on their bed at 7am the level above us....

great pool for kids, comfortable room, great bathroom

the pool wasn t heated! lol but it was a great place!

it was even more apparent the next day when i was doing yoga on the carpet

i like that the parking lot is big enough

i didn't have room service because i didn't need it so i left my trash outside for collection and had to actually

this was a major factor for us-with the long drive, the little kids needed a place to burn off some road trip

leave two kids very disappointed

kids were hysterical, begging us to leave

kids were allowed to run and play games in sitting area.

a death trap for kids

staff are friendly, rooms are clean, kids can enjoy the pool and convenient location with sufficient parking

understand there's safety precautions but if a parent doesn't mind the kids in a hot tub neither should day or

noise by kids running up and the hallway and no one did nothing about it there was noise saturday night and

way too many kids in pool and hot tub

there kids were jumping in

the kids loved the pancake machine. in our second night the staff was wonderful.

kids noisily running around in halls at all hours

group of kids were playing hockey in the hall, called the desk they knew about it then went to say something

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it

reserved a room for 2 adults with kids and got a king bed and nothing else

one of kids slip and slightly injured her ankle

finally, the pet fee is ridiculous for any hotel

under the gym equipment you could find lots of 'teasures' the neighborhood it didn't seem very safe

they could consider increasing the variety of breakfast options.

new and clean hotel, location is close to the subway station, daily room service

the indoor pool capped off our night of visiting to relax and unwind with the kids

kids running and yelling in hall way late at night when trying to rest

kids in hotel should have be watched better throughout the evening

tv didn't work well, which is an issue with kids.

loud kids, loud babies, loud tvs, loud in the hall

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

the wifi did not work and outlets were not working

best part of the hotel is free parking and easy uber ride to uptown

easy parking

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone

not a whole lot to do in the hotel with kids, though

the kids would ve love being able to go for a swim while at the hotel

also, the sliding door for the bathroom could be a little tricky to maneuver, especially for the kids

shouldn't take kids in that area around that

it was myself (female) my mom and sister and my the kids (2 kids which are female) so you can see my dilemma

maybe other rooms are bigger but ours would not be ideal for kids

in the hallway and didn t get no sleep with noise in the hallway, slamming of doors and kids running and

noisy, people screaming in hallways, fighting kids running rampant late at night area was

free wifi as well

parking is tight and not enough parking

asked a room where we could here less noise, but they put me in the most noise area with my two kids

a pool, for kids

my kids enjoyed that

the parking lot is small

the breakfast was good

my kids felt safe in and around the property and surrounding neighborhood

were a lot of noise coming from kids in the hallway and rooms on the fourth floor

there is also a heavy presence of kids and families from shelters in the halls and at breakfast making a mess

my son s nap and even telling them once to turn it down and to be a little more respectful to kids that are

was pretty on schedule,they could have been more lenient in timings especially for those having kids

i waited for 3 hrs to enter in my room with my wife and 2 little kids

i had my 2 small kids with me and waiting in the hallway for over 30 minutes

but could not sleep i was promised a late check out and that didn’t happened i was assured an early check in

loud up to 2am monday morning - it felt like a celebration but could not sleep i was promised a late check out

the internet kept going in and put , while my daughter was working on the wifi

kids were really looking forward to the pool, but they were disappointed that it wasn't in

great staff... super nice to kids

the kids were welcomed to choose lollipops from a huge bowl in the lobby, they were very impressed

the breakfast in their pictures inlcuded a wafflemaker which my kids were excited about but that didn't actually

local abd we had to stay there do to a electrical emergency and the hospitality was great and my kids love the

convenient location and pool for the kids

i had to ask for the room to be cleaned, and guess what, the room wasn t vacuumed, i have 2 kids so there were

the pool for the kids was a plus

that because hotel was booked, the room next to me had a family that was loud especially the 2 kids

a small pool for the kids

pool was a bit too small to try . good for kids

would have enjoyed a kids menu or some kids options, and or microwave in the room

also this room only came with one bed instead of two since we had kids traveling with us which i listed out

clean comfortable rooms, bar area, friendly staff

the ours the bar was open (no coffee after 9:30?)

the rooms are small. so with kids withus it was little difficult to move around.

my kids had to get an airbnb

actually thought the hotel was clean and neat, but its good when you travel without kids

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

great for kids

i was only there for one night so i didn t get to joy the pool or even see it

great rooms if you got assigned a regular one. restaurant food was lovely. shuttle worked well.

had a terrible day with the flight delays but they were waiting on her at the airport with the shuttle and after

lady manager was very sweet to our kids. not too far from grocery store and subway.

this hotel specifically for the indoor pool as we have two little kids

the pool water was cold and was stated to have a heated pool

very friendly staff and beautifully appointed. gym and pool very nice.

nice pool and fitness center

lots of space to walk around and for my kids to run

kids laying around the hallways on the floor, no breakfast or food on saturday, and just general

patio was a nice feature and my kids loved the indoor pool

kids running through the hall constantly

it s a quite place, but i have seen kids running around few time may be due to some event at their facility

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead

(it wasn t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and

until 3:30 am there were after hour parties with booming music, and vomiting underage kids outside on the

amazing customer service ud83dudc4f breakfast was a plus++++

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead

our 2 kids slept on the sofa bed, comfy enough

lady at the front desk wanted to trick me to pay breakfast for my two kids

the elevator was super slow tho and the body wash in main bathroom was empty, we used the bar soap instead

didn't have breakfast.

no restaurant or bar except coffee bar until 10

the guests from upstairs have kids and they were making too much noise.

onsite parking make the loading and unloading with kids a lot harder

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

breakfast area is a bit small

breakfast was ok but could have a few more choices for breakfast

i never put 10 because wifi was so bad my kids not enjoyed much our stay keep on complaining about wifi

with family one expects the room to have a microwave and a fridge to store milk for little kids

kids screaming and crying at 7 am

gym is hardly even basic

wifi is not reliable

they gave me early check in at no cost and we're very attentive to answer any questions

the breakfast did not include many warm options for kids.

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

not good for kids

you get free breakfast in the morning & free wifi

room, with bathtub, fast wifi speed, comfy bed, usb for charging good location; many asian restaurants

my kids were all woken up and didn t go back to sleep until about 6am

the beds are extra comfy. my kids love the pool

heard little kids running in the hall, which was strange as it was a sunday

the kids enjoyed the pool

if those hours don t change, we won t be back with our kids

fulfill my reservation and provide us two connected rooms and it took a while to prepare to my kids rooms with

the spa staff was also

continental breakfast extra plus

the gym facilities where clean and very up to date, and as for breakfast everything was spot on.

wine and cheese was a nice surprise, the free shuttle that came immediately, the restaurant attached was really

they gave us room keys for a king for 2 adults and 2 kids

decor is fun and pool table and games were a hit with kids

shuttle service could have extended to cover the subway station - rather than just the airport.

aloft, like all in the chain, had the things for which i choose aloft: good wifi, restaurant and bar, and a high

liked that they had a bar and restaurant on site