wifi could improve!

but spacious rooms, comfortable beds, cleanliness throughout, 24 hr security at front door, laundry facility,

breakfast (available 6 days out of 7) also excellent i would happily book to stay

breakfast was great, too

super staff, super neighbor hood, good breakfast, laundry

the room is small, but just right for us with a second for the kids

the screaming kids at night

we arrived very early and they accommodated us for an early check in with no problem

anyone who wants to have a quiet stay but also wants to be a quick walk or train ride away from bars, clubs,

they have a bar for a drink before dinner and serve a continental breakfast perfect to start the morning

location, very friendly and helpful staff, great coffee, unique spacious rooms, great for kids or couples or

no with kids 2

bar / whiskey lounge in the lobby

we had a lovey view out to the street and over the bar area downstairs

it was nice having a coffee bar in the hotel as well

also it is pet friendly

the free wifi is good - when it works - but it drops off sometimes

reopen their restaurant with outdoor dinning, inside patio, a club in the basement and a rooftop bar with pool

i didn't have breakfast. coffee was good. guy and gals at bar were great!

great breakfast, lunch, dinner options

we booked it because of the history, (just kids, sid & nancy etc) but had no idea it had been recently renovated

excited to see how the hotel expands in the coming months with the edition of a gym and potentially a spa

we loved the lobby bar and the cafe chelsea

great variety of restaurants, clean and spacious gym, sauna, bar and breakfast, and great staff

we booked it because of the history, (just kids, sid & nancy etc) but had no idea it had been recently renovated

gym was incredible, food , service, friendly smile

sharing the space with homeless people did not feel safe for me and my kids

it is unpleasant especially if you are with the kids

i first walked in staff seemed stand offish like why this black girl here with her kids

my kids especially loved it

there was a lot of kids playing around the building and slamming doors

didn t realise kids couldn t use the pool other than between 8 and 10am

our 1st get-a-way from sf, ca to nyc escaping from our hustle & bustle of kids, work etc

not really a kids spot a lot of drinking going on

would have liked the pool access for the kids a little later into the day or for a bit in the evening

kids had to stay away from the pool during day-time

some of the people hanging around outside as i had my kids with me .

there is no refrigerator in the rooms and room is super small not for a family with kids

not very great for our kids

and we stayed with kids they loved it

were very unclean and gym was not well air conditioned and treadmills did not work properly

was awakened by the kids shouts from the corridor and doors slamming

can hear your neighbors (we ve heard our neighbors kids screaming and laughing in the middle of the night

on trend rooms. room service. overall great stay.

they have room service from a restaurant close by and it was quick and delish and not expensive

the gym was adequate

facilities were amazing and everything was just so impressive, from the staff to the gym to the breakfast

the food is horrible. the room service is subpar.

just awkward every time one wanted to use either toilet or shower breakfast finished already at 10am in the

really stunning design hotel located between chelsea and hells kitchen - great location for us.

breakfast was ok

love the teachable moments for kids

were hoping for a room with nice view for the kids

had a room with 2 double beds for my family (2 adults, 2 kids) - there was not a lot of room around the bed so

staff very helpful when we needed a change of room when kids were sick

i could see if you wanted a quiet stay, the kids everywhere could get annoying

we were traveling with kids and you literally had just those two beds in the room, no extra space

dimensions of the room, too small for 2 adults and 2 kids. breakfast rather poor

rooms are too small. we are a family with two kids, and they're are no spaces for the bags.

serious issues with the hotel' staff and management: - one staff member got angry because our kids took a chair

the beds were not king size, so sharing was an issue for the kids who are bit older now

i requested to be next to each other, and they were not, and i was with the kids

duanne read is right in the corner and there is also a mcdonalds in the opposite corner if the kids are hungry

the space. with 2 kids, we were almost walking on each other.

duanne read is right in the corner and there is also a mcdonalds in the opposite corner if the kids are hungry

i like the breakfast included and kitchenette, room very clean and staff was excellent. ,

there should be microwave and refrigerator for kids especially at night

rooms are a bit small especially if you have kids

it was very small for the price. it was a tight fit with my 2 kids.

being denied check-in upon arrival, especially while traveling with family and kids, was extremely stressful

like everything but wish to have balcony plus microwave oven if kids needs something warm at

shame that there were no single beds which our kids could have slept in, instead of sharing a double

felt like a packed lunch for kids - one day i had a little bun instead of croissant

breakfast, paid but didn’t use after first day

traveled with a dog but they were not as pet friendly as advertised

the room was small but very clean and the gym was brand new and had everything i needed

other than that no complaints and i booked here again to bring my kids back for christmas

stayed 5 days, only got to go once - major disappointment for the kids mysterious resort charge no one tells

the staff was super friendly and helpful and so welcoming for the kids

the pool bar/club is the big draw, if i was younger without kids it would ve been perfect

my kids and i were tired from flights and getting around new york so it would have been nice if

different every day but it wasn t very hot (apart from the make your own waffles, which the kids loved)

my kids love the breakfast esp the pork chorizo.

great location, friendly staff, good with my kids

the front desk several times about someone the kids upstairs and across the the hall would knock and run

oh wait the gym very tiny and only 3 cardio machines

i will recommend it not only for couples but also for families with kids

very small room for 2 adults and 2 kids, hardly any space to move around or open luggage.

kids had a two queen room which was very nice, but also a warped wood floor

comfortable for family of 4 including 2 kids, central location made it easy to get around nyc.

was small for 4 people, 2 adults & 2 kids

my kids and i got caught in the rain when we went out for dinner and one of the women (forgot her

and the kids channels on the tv were too little

95/person, though they did have a deal of 2 paying adult, 2 free kids, but since it was just myself and my kids

the breakfast buffet was really good value at $18 plus kids ate free!

we also arrived after a very long international flight with young kids, they refused to give us an available

the room was very small for 2 adults and 2 kids.

and the room is okay - although quite cramped if you re traveling with a few suitcases and kids

location, safe area - great bar across the street

great staff in the coffee bar (the best - carlos and his team are wonderful - they keep me coming

gym loomed very nice and clean

our room was booked as a 'double room with two double beds' for two adults and two kids

i have 3 kids living in manhattan and 2of 3 were less than 15 minute walk

my kids loved the flavored cold water they offer in the lobby

friendly and service-oriented, also tina at the breakfast buffet was amazing with our little kids

was really small for family with small kids, the covers was not confortable, not soft covers room bed are not

the room was really clean. smart tv was a big plus for the kids. good location.

me n my 2 kids

the rooms are so clean and the kids liked it so much

we begged for air mattresses which were eventually brought, but both had holes in them and our kids were sleeping

not (small) kids friendly

pool said to be heated but it washed, i went with the kids in the morning and it was freezing

location has been great. great pool with kids friendly personal.

very friendly. kids enjoyed fully the pool. love the neighborhood.

the pools is open for kids until noon so the day started there

really liked our room the style, view, great shower, and space for my husband and i and our two kids (who

kids under 18 can t use the facilities

noo kids

the fact that kids can't use the pool at all

it is a shame that kids under 18 cannot use the swimming pools.

the kids are not allowed in the pool at the hotel

stayed there for a trade show and since it was my kids' spring break, my husband and 2 teenage sons came along

definitely hear the neighbors next door they had kids so i understand but other that it s

and the staff automatically allow us early check in so we can rest

no room service provided, unless it was upon request only..

wonderful staff, well designed gym, extremely clean

size, dated rooms, also people smoking marijuana in other rooms which could be smelt in our kids room

in a similar hotel not so far away and were so glad we chose to stay in the new yorker with the kids

if you are traveling with kids, this is a good spot to stay

stayed at the hotel one night during a 10-day trip to new york just to show our kids the feeling of the city

my kids likes it cool

friendly and responsive staff, the game room was clutch for our kids whenever we needed to come back to take

staff extra friendly and accommodating! room was excellent and kids had a safe place w to play.

we got back the 40 usd that we paid for the kids, but we lost the 40 usd we paid in the reservation

the kids loved the game room with the ping pong table and board games

super clean hotel. kids loved the game room.

the mini market at the reception turned out to be of great use for our 2 adult kids who enjoyed their easy access

comfortable enough to stay with young kids

the night manager was terrific- helped accommodate my kids, print tickets

room was sizeable with two large beds and a separate kitchen area with breakfast bar

clean, reasonable distance to time square, good breakfast and good value.

going again without kids soon and will book here again

hot beverages were the best and my kids enjoyed pancakes

kids thoroughly enjoyed the complimentary breakfast as they had plenty to choose from

loved keycard elevators are a nice feature for privacy and safety when traveling with kids the continental

having family rooms with interleading doors to each room because staying with 3 kids in one room for the amount

i wouldn't take kids here not

room service was providing excellent service and regularly checking the room, cleaning and

tv lost wifi connection a few times

room service prompt with very nice delivery staff

great location food and bar are amazing

when i reached my room, there were no towels at all because the hotel s laundry had apparently arrived late

they had a safe when they did not, said they had a roof top bar but it was never open

microwave to heat your food, often time the kids didn t finished their food and because there is no microwave

excellent location and service. very convenient with kids.

a very great location near to almost everywhere and i come with my 2 kids 2yrs old and 6yrs old, we love to stay

ordered for 2, though reservation was for 4 - too small a room for 4 adults; can fit 2 adults + 2 kids

kids loved it

new property. good location. buffet breakfast. kids under 17 stay free.

i thought maybe it was because we were behind an electrical room in 1709 but my kids who were in 2419 said it

size of the room, 2 adults and 2 kids and we were latterly on top of each other

much other than the room was on the smaller side, felt squashed as a family of 4, with 2 small kids, but it's

was full of screaming kids

the kids enjoyed the breakfast food

room is very tiny, we were 2 adults and 2 kids, we had to move our luggage every time we want to pass through

every day there was a huge school group of kids over 75-1000 that would eat everything and make a mess everywhere

gifted us a bottle of wine on arrival as we were traveling for our anniversary and without kids for the first

are a lot of drug consumers in the street which does allow to feel in security especially with kids

this is not a great hotel for kids or

with my adult kids

we were hear for our anniversary and to get away from our loud kids

my kids ate everything thinking it was free, and by the time i got out of the bathroom, i was out of

but they are also great with kids

immediate surrounding area was a little rough so scary for small kids

thank god for luggage hold- our rooms were ready for a while and we had kids walking around with us- was hard

the kids loved the free popcorn

nocked and called at 11pm while me and me kids were asleep got really scared

the staffs were very nice and helpful, great location. my kids and i loved our stay.

our anniversary the day we checked in and they arranged a bottle of wine and a nice note from our kids

s different, trendy, colourfull, kidsfriendly

of covid 19, there was nu husky puppy, so kids a little dissapointed

wifi was not always working rooms a bit small

great bedding, bathroom, wifi and location.

rooftop bar is exceptional with incredible views

think the gym is small for such a hotel with high standards and cost

i think the gym is small with less equipment.

bar furniture sofas were kinda torn and

room service was solid but uninspired

no mattress for kids bedding

good showers and restrooms, nice floor to ceiling views and we had adjoining rooms with our kids

also access to the gym next door which was a very good gym and also a great coffee place

rooftop restaurant and bar were amazing

in the bar in the evening with outside terrace having a view of the empire state building free wifi with good

we seen somebody running up and down the corridor naked which was very disturbing for my young kids

central location, as a family group with kids we were shocked by the amount of drug users and sellers on the

roof was not for kids which meant i couldn t use it much

tv kept sticking but bothered the kids more than me

you need your key to enter the hotel i did found this to be very secure considering that i had my kids with me

was great having a family room- one room for the kids, one for us

we had the breakfast included, which was very important for us, especially when travelling with kids

my kids were laughing too loud and we got a call about that

just what me and my wife need a day without the kids and cellphone

eating area was too small especially as there was a group of 30 or more school kids staying at the hotel

never felt unsafe but probably not wonderful for kids

be especially careful if bathing younger kids

we had to pay for breakfast $25 each adult and $12 for kids.

our kids were travelling with us

not stay there again because of that, and i would never recommend this hotel for people with kids or anyone

no pool for the kids but that was it!!!

stayed at the hotel for two nights with two kids and three adults

very small not too much shelfs or hooks to put / hang things closet is too small for family with kids

this was my kids' first trip to nyc, and this hotel was the perfect base for them to enjoy the city while

location, breakfast, hot chocolate for kids and coffee for parents in lobby.

could do with better food offerings for kids.

elevators were overly complicated, pool overrun with kids

had booked a room with two queen size beds because we are a family with small kids

however, from an adult point of view, i would like to go back without the kids and enjoy the pool without

not great when you have kids

terrible experience with my kids

my kids wanted to visit ny

bellboy, chris, was amazing with my kids and really helped me a lot by entertaining them while i checked in and

two starbucks staff/kids are two of the most vile humans i've ever met, from day one nothing but death stares

very clean and modern my kids even enjoy it!

breakfast was very basic all cheap carbs and kids cereals and breakfast room was too small for the size of hotel

there is an elementary school, my friend is a light sleeper so she did wake up to the sound of kids yelling and

kids next door, very noisy, bed sheets kept coming off the bed, uncomfortable, temp in room

not happy about this since i had to work while on vacation and my kids had to do school with no way to get

and convenient location (went with my teenage kids), very clean and comfortable, teeny but excellent price of

friendly. clean. sanitized. kids loved it.

i also find it difficult find rooms that are workable for me and my two kids who are older

wifi isn't the best at the hotel, but my zoom meeting didn't glitch once

no laundry room to do laundry myself

laundry service was unreasonably expensive

one of them but be aware this isn t a chilled, quiet hotel and not sure i d come here with my kids

food is pretty good if you need room service ( i had salmon tartare and kids had burgers) and there s an

maybe not so great for families - small, retro bathrooms not so great with kids!

cool vibe, comfy beds and vintage designed thoughtful rooms adult kids stayed in bunk bed room!

the kids loved the guitar in the room

we had two kids (teen and pre-teen) with us, and this was necessary

room size is small when traveling with kids.

restaurant, complimentary coffee and hot cocoa for the kids and great pillows

the sofa bed mattress is a bit springy but it was ok since our kids are young

busy, poor breakfast service (lost a lot of time to have breakfast) and roof bar did not allow kids after 5h00

i spent my adult life working with kids with attitude issues

the front desk staff ranged from outstanding to very good and seemed very sincere in helping my kids and i have

location is very close to times square and restaurants. pet friendly is a big plus. very clean

i know there are negative reviews about the breakfast area but we found no problems.

great waiter (man) in breakfast

liked the kids toys for them to play with on the rooftop. amazing rooftop view!

got tub was freezing and full of kids playing rough in the morning when i wanted to use it before i checked out

both of my teenage kids got stuck in the bathroom for a brief period after showering

5 nights with small kids

it s keep kids busy

a bit tired; breakfast off of paper plates with plastic cutlery felt like a kids birthday party; one lift was

didn t like that they gave us the wrong room, i asked for a room for 2 adults and 2 kids and they gave us a

the breakfast is simple but ok

reception friendly and helpful and breakfast was always topped up

access to the bar area with tea and coffee available all day was a great bonus

i order room service bagel on sunday, it was delivered 30 mins late

hotel, restaurant and bar were very pretty

restaurant and bar are amazing, and for as long as the inhouse gym is not fully functional (there are a few

restaurant and bar are amazing, and for as long as the inhouse gym is not fully functional (there are a few

not being able to just run into the bar or restaurant bar for a quick cocktail was ridiculous for what we paid

they extended us a complimentary early check in which we really appreciated

staffs area also super friendly and helpful with tips around the hotel and bag storage and late check out

. the only thing i really love is that it is pet friendly.

had complimentary early check in and luggage storage while we were out in the city before and after check

pet friendly

the tv was huge and was right at the end of the bed which was a nice feature, it also had kids channels on it

my kids were also full of bites and i can t help but wonder if there were bed bugs

very close to penn station and there was a restaurant & bar downstairs if needed

but saw that it was under construction and went next door to wine and chico resto where my life wifi still

small continental breakfast is available every morning from 7-9 am

would suggest placing people with kids on same floors and couples without children on higher or seperate floors

no clean service in the room (we stayed 3 nights), poor grab and go breakfast without nothing for kids to drink

because of that we had to re pack two suitcases along with our kids and son in wheelchair

the strip is lined with bums and crazy crack heads ready to chase you, snatch your kids, or try and sell you

those things are required when you travel with kids

where one can borrow all kinds of things from a blender to board games - great for staying with kids

kitchen and all the equipment to cook, the really friendly staff, the refreshing pink lemonade in

lots of problems with the wifi.

perfectly cleaned upon arrival, front desk was quick to answer phone when we had a question about wifi and when

they don t have room service daily ! no option for in house breakfast !

continental breakfast was great for the room price and a real perk for staying, especially with kids

were in new york for 7 nights with 2 kids during december

we walked down with my kids once and it was only 4 minutes from the 32nd floor

breakfast is stated in the hotel description, but you can't feed the kids coffee and bagels in the morning

one of my daughters was given permission to have the time off work and asked if she and her 2 kids could join

also, having a full-size fridge and a little kitchenette was also a huge help when traveling with kids

breakfast wasn t to great, lacked variety especially for my kids

is super clean and there is a refrigerate and a microwave, that really nice for family who have kids being with

the room was a bit cramped for 2 adults and 2 kids, but it's nyc so we should not

a fantastic stay with my husband and 2 young kids, location is perfect, staff are really helpful and the hotel

didn t like to call for ice; next to museum of sex (kids with); didn t care for pictures that hung in lobby

my 2 kids and i stayed here while in nyc for 24 hours on our way to las vegas

right beside the museum of sex (a bonus for some, i suppose, but we were traveling with two small kids who were

not kids friendly. rooms are small, smelly and noisy.

i was also in a room next to kids who i think were staying apart from their parents and noisy, not ideal, but

we did not have our rooms cleaned by room service for 3 days despite requests to have our room cleaned

so i had to order room service from front desk and when i did so i was made to take up the 1l glass water

from the front desk, to oswal, to the cafe and bar and restaurant, everyone was just amazing

the wifi in the room worked only on one device

wish they had a rooftop bar or sitting area where people can enjoy a view and fresh air

7/24 open free pantry (healthy snacks, fruit, coffee, icecream, milk, cake- especially for kids is great) helpful

their attitude towards us was poor, and they didn't provide any extra services, such as room service

also, you have to travel downstairs to the bar for ice that can be inconvenient for a disabled guest

rprisingly this is not the case for some hotels)

the wifi was not good and due to covid- no breakfast available.

room was just right for my wife and i plus our two kids and had a great view of the empire state building (free

we traveld with two kids (1 and 3) and they were so kind

i stayed here with my husband and 2 kids

comfortable rooms, especially for families with kids, and a superb view of the empire state building

wanted a night away from my kids after being cooped inside for months

35th floor but due to the front desk error, my sister & i had to stay on the 30th away from our kids

the lobby at the front desk was not a non smoking area. our kids could smell cigarette smoke .

view of the city and the front desk made sure the kids got a view near the top floor which made their

if i wasn t w/ my kids i wouldn t care

i didn t not eat breakfast here. the kids breakfast was too expensive and not necessary

it last minute single mom traveling with three kids and they loved it it was so neat and clean and as my daughter

i would not attempt to leave my wife or kids alone after dark, since the atmosphere smells 24/7 weed, and there

only thing the top view was closed for kids at night..didn't get my baby to see the night view.

there were four of us (2 adults, 2 kids) in the room, which was fine for our 1 night stay but may have felt a

we had a great time and my kids really loved the hotel