the service for breakfast was a little slow. but the food was great.

the complimentary breakfast was excellent as was the coffee

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

however, pete went out of his way to accommodate us at the bar and

there is a very good restaurant and a bar onsite

i was offered to move to a different room, but with kids (and a baby) not possib

everything was good! my kids had fun at the pool.

in room kitchen is great for traveling with kids

well-appointed room with full-sized refrigerator, stove, great shower, comfortable bed; excellent breakfast with

also love the full kitchen in rooms

i had to drag my 3 young kids out to a diner both mornings

that was a pool but it was too small and was being used by some groups for swimming lessons for kids so was too

my kids were beyond excited to pick out a candy bar and drink when we first arrived- little things

heated indoor pool a plus if you have kids

pet friendly safe area was large, clean and very nicely maintained. easy in and out.

kids were swimming at 3p

kids at pool in the early am

i would highly recommend to anyone with kids

kids got food poison from mcdonalds next door, 3 of them ate mcchickens and got sick right away

nice n quiet kids had fun in the pool stores close by and close to highway.

a little bit annoyed there were dozens of kids constantly in it i wasn t able to use it once

comfort wth kids, amenities, cleanliness,staff, and the location had great dining

the room upstairs must have had kids. they were running around and it was a little disturbing.

i used the laundry and it was great

the pool was open but totally understand why it s closed because of the pandemic right now

loud noise from high school kids. crowded lobby

but was provided with smoking room even though i was with young kids and informed while booking

location and not having to pay for parking.

about 30 minutes from fenway with free parking

it was immensely pet friendly by the hotel staff.

was very quiet, decent price, and kids loved the pool

for the price it was great. lounge area was very nice and the staff was good with kids.

clean, comfortable beds, ample parking, microwave in the room, nice tv, wifi was good.

i only stayed one night and did not use the wifi or eat at the hotel so i can t rate those

parking was a little tight.

also the pool was warm and spacious for the kids

my kids enjoyed the pool staff was friendly

that was a very setbacked for my kids and i had to go to somewhere with pool & paid

my kids love using the pool while i have my meetings and it is close to some great tourist areas and

my kids enjoyed the pool the whole weekend

anyway :( we don't like those rooms because you hear everything next door, which we did -noisy kids early am,

have more outside space to be with kids can t understand why the parking is paid at this distance from the

i traveled with 3 kids under 5 years old so it was great that our room was right off of the elevator

there is a food tray with food and sensors that made me nervous with the kids

events going on, birthday parties , weddings, it was loud and obnoxious and pool area overrun by kids

enjoyed the hotel accommodations and the breakfast. the kids loved the pool and hot tub

breakfast was just perfect for a mom of two kids and myself

we saw many families with kids

let their kids run wild at the outdoor pool

the staff was super friendly and the kids had a blast in the pool

my kids loved the pool. the room was spacious and really clean. modern updated look.

lot of choices and the special is about the waffle makers which my kids love so much

when kids are running up and down the hallway at night

had a great pool my kids enjoyed the hotel stay

pool was fun for the kids

the kids were the sweetest things and i felt awful that they were left in that situation

it s not the ritz but for one night near my kids school it was fine

in the kids room

i was assigned to a smoking room, but it was my fault.

wifi signal level is weak

better for kids to play

i liked the breakfast and the pool. the bed was also comfortable.

staff (they are nice, professional), breakfast, gym, lobby space, modern design...

the pool was very small for how big the building is

they also have a nice complementary breakfast

very clean and quiet,live that, and the kids love the pool.

the gym was full of kids and very noisy

lots of kids who are overall rude (but that is the fault of the parents)

the kids loved the breakfast, there were plent of options

good size fridge in kitchenette great breakfast smart tvs so you can access your netflix great pool

kids did not like them at all

easy to get to. the kids enjoyed the pool. the staff was nice.

we swam with a child ourselves, so this isn't an anti-kids comment

kids running loudly through hallways at night

marijuana smell seemed to be coming through the vents and it continued through the night and with kids in the

to a kitchen, pool for the kids, and breakfast

kids were bummed the pool was out of service

the kids love the make your own waffles!

this hotel was great for a family of 2 adults and 3 kids

kids were putting their heads in the hot foods (lifting up the lid and literally out his head(hair)

with kids, expensive with no breakfast, squeaky floors (when you have a baby that needs to stay asleep,

parking was difficult and limited

you have to walk through the laundry and bar service areas to get to the room

poor wifi in room.

the staff was extremely polite and made us feel welcome in any area from bar to dining

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

there is a coin-operated laundry room on site

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

booking. com photos need updating to remove bbq and laundry, as not present now.

room was next to the laundry and i heard loud banging when i was settling in

a sports bar and not really good with kids

10pm knowing we checked in with children they wouldn t give us sheets or pillows for the kids to sleep on the

they had to move us at 1030 pm w 3 kids bc the air conditioner didn't work

rooms are clean and comfortable staff is so friendly! my kids love the pool

no couch to sit at during the day for the kids. only a single one.

was excellent the staff was so amazing and my kids were so happy

there was a little confusion if it included kids (email confirmation says yes, easily resolved)

we change rooms four times and even that way my kids and i clean the room that we end up don't be fooled for

had booked for 4 people (2 kids 2 adults); it was one bigger room (which is fine) - but there were no blankets

at 250 pounds per night expect at least sheets for the kids

didn't work i would've ask for another room but i didn't want to repack everything having 2 kids with

loud, at the time we went the entire dining area was full, a bunch of kids running around but i didn t mind

the pool was not open as we traveled for baseball with the 10 year old team kids were looking forward to swimming

we had 4 kids who ordered pasta which was burnt and inedible and we were told that s all they had and

spectrum too and she understands how deeply disturbing any disruption of plans can be for those kids

also, it seems i was next door to the hotel laundry room - it was noisy

room, comfortable beds, fridge with a small real freezer, good wifi, newly repainted bathroom with hair dryer

parking garage was nice as well as the location . great coffee and good price .

clean, staff are nice, the car is protect with the underground parking

no breakfast served, but duncan was nearby. great to have covered parking free.

kids live in newton, so this hotel s location is pretty much perfect

the restaurant could be better for kids .

crying kids, unclean rooms, no amenities, staff far from helpful

i took my kids to go swimming would not have stayed and would be charged if we did

kids loved the pool and swam every day 2

promised pool would be open memorial day weekend and was closed! kids bummed out ..

soft beds and pool to entertain kids

kids enjoyed the breakfast

we definitely enjoyed the outdoor pool so much that we hung out and swam an entire day

is not a shuttle despite what says in the description

there were kids running through the halls all night

and the absence of the lock on the bathroom sliding door, which is important when you travel with kids

we paid for the breakfast for the family of four (two parents, and two kids) when we booked the hotel (it asks

a lot of kids running around the property and no supervision

helpful waitress, and the breakfast buffet the next day was large and varied, making the kids particularly

didn t get to use the workout room and swimming pool, see kids enjoying a lot

lots of kids staying here - a bit noisy

kids and i have stayed here a few times when we ve had plans in boston

the pool and customer service that my kids received

my kids loved it

it s definitely a good choice for family, especially with kids

the breakfast was good too

the breakfast was good. from 6 to 9 am. the staff was friendly.

i like cleanliness and comfort of room, i like availability of breakfast. location off highway.

it’s definitely a good choice for family, especially with kids

we stayed here because of a power outage and my kids thought we were on vacation

hotel reach there no room they send us back to holiday inn it was the worst nightmare for me and kids 3 am we

the pancake machine was broken, and our kids had to be on a different floor

room keys didn't work either day we were there, we had 3 small kids with us and this was very inconvenient

where we have kids who has specific food to make warm

it was down which is fine because we was told it would be open the next day and it was not my kids and i was

my kids enjoyed the salt water indoor pool, and had all the things we needed to cook in our rooms

staff was rude, i was roomed next too people who had three little kids and two husky puppies and the babies and

my kids and i each found something we liked to eat

my kids enjoyed the salt water indoor pool, and had all the things we needed to cook in our rooms

pool the water was super cold, my kids were looking to swim, but they couldn t because the water temperate

it was wonderful to have a pool for the kids

room was on the side where the pool was so you can hear the kids screaming

kids loved the pool and my oldest was happy that at check-in the gentleman switched us to the 5th

the pool was clean and enjoyable for the kids

family of four two adults and two kids

breakfast closes too early

standard hampton breakfast was good, nice lobby, big room and nice wifi

breakfast was better than expected

the breakfast was very good, with so many different options every day

we had a great time. the kids loved using the pool.

the internet was out our entire stay and our kids couldn t use any electronic devices

was visiting for a soccer tournament and they were very kind to the kids

my kids went into the pool at night and they couldn t breathe and their eyes teared

how small the bar was

were excellent,clean n with indoor pool it was good for kids

worst was the busloads of rowdy kids running the halls and pounding the floor above us till way late

kids running up and down the corridor, a party in a room down the hall, other than that it was

we had kids and some people (3 young persons) broke almost all the rules in the pool: they were diving,

the complimentary breakfast! the cleanliness of the rooms and kids love the pool!

food was great staff friendly i loved it my husband and our kids enjoyed the stay :) even the drinks at the bar

beautiful pool, but seems could be noisy in room if loud kids there

kids loved the pool and breakfast

my kids loved it

the matador restaurant (lunch and dinner) was phenomenal! kids loved the pool area.

is unacceptable - not even toast is being offered, only yoghurt, some cereals predominantly for kids and some

very loud, kids running the halls all hours of the night

hardly big enough for just my two kids to swim in

when i checked in with my cat, i was surprised with a one time $100 pet fee, and a $30 administration fee

pet policy pricey

stayed with 4 kids and myself

it's new and clean, the breakfast is good. our kids love this hotel.

i like the shower in the bathroom it s so perfect for the kids

was a family with young kids staying upstairs and it was very noisy of them stomping

could be a bit more spacious and the laundry was free of charge

room with living area extremely enjoyed it with my three kids the indoor pool was just a perfect breath everyday

pool area was recently redone and fun for the kids

my kids enjoyed the pool, and the town has a small town vibe with hip restaurants etc

ramona was exceptional.,the kids loved her.

the room had a pull out bed, so we could comfortably sleep all six of us(four kids ages 9-13) in one room

right near the train stop. we have kids who live in the neighborhood

we really enjoyed the hotel bar and restaurant

easy check in/out and flexibility for early check in

very clean, enough space, close to red line, fast wifi, and friendly staff

even the bar there was wonderful

there is free wifi

bar closed at around 10

good location good gym

gym was boring, like all other

didn t have room service

park for kids across the

an idea of a painting station in the lobby, the table tennis and pool table was great fun for kids too

hotel was so nice it s has beautiful art work and has a nice park across the street for kids or to walk around

the kids loved it too

kids can paint a drawing at the lobby

the lobby was great. friendly staff. awesome fitness center.

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

we loved the location, peace, rooftop bar facing harvard.

room service presentation

i also had to follow up with the hotel to get my laundry returned

clean, quiet, proximity to shopping and encore casino, as well as ability to take subway into the

the continental breakfast was well served

breakfast was very good

staff is excellent, like the daily breakfast.

gym n breakfast rooms were great

the laundry facilities were very useful

breakfast was great, but most of all the room was really comfortable

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

my family and i found the breakfast was sufficient to start off the day

shower was the nicest shower ever. kitchenette and full fridge were nice.

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

really enjoyed our stay especially the kids because they have an indoor pool

really nice breakfast buffet, modern and clean decor, gym

bar was beautiful

the in house bar and lounge is small but perfect if you don t want to go out at all

had three little kids with me and we were on the 9th floor and the window actually opened

my grand kids (whom i came to visit) and i, did also enjoy eating at the bisuteki tokyo restaurant

a lot of kids changing the room during our 4 nights stay

the coin laundry was clean and available most of the time

wifi is not free

had tv news channel broadcasting to the breakfast room - murder, car crashes and doom for my two kids not so

my kids enjoyed the breakfast every morning, the rooms were nice and clean, the hotel was quiet, and

had a nasty smell of weed, which is very uncomfortable, especially when you are traveling with kids

fees and the stress of downtown driving by taking the subway from the assembly t station instead--kids ride free

kept my wife, 2 kids and myself awake all night

did not have breakfast, the kids wanted mcds

good gym and excellant breakfast

they should have in a future, a restaurant that can serve room service.

breakfast, parking on site (need to pay extra), rooms are nice and clean, gym has all that i need

they don t have a room service every day, just every three days, i stay for four days and nobody clean my

it was a short stay, both the kids would have rather just stayed there all weekend

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their

is a big deal with traveling with kids

the hotels sits opposite a retail park with a bowling facility which is nice however no kids after 7pm

the kids loved it

wish there was room service

didn't like the fact that there was no room service

the 24 hrs gym and the next-door supermarket was very convenient

wifi not strong enough in my room.

the breakfast wasn t amazing, and unnecessarily complicated.

it is close to everything and when staying there is the pool/game room for the kids.

there is a pool, a basketball shooting area, and table games for kids

the pool area for the kids

sports deck was amazing for the kids and adults

the water was warm but getting out, the kids were so cold, they wanted to leave

they were friendly, helpful, so good to my kids and made this stay all the better

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

i'd like a complimentary breakfast.

no continental breakfast.

the breakfast menu offered was a good variety of fresh, tasty la carte items

used to catering to college kids and their parents--food available long hours, convenient location, shuttle if

no microwave in room :(. would love to have one when traveling with kids.

woke my kids up b4 6am

a real wow factor for kids

specifically chose this hotel because of the pool for our kids

one issue: the negative was the spa experience

the kitchen/restaurant seemed deserted most of the time and this really put us off going there and the

the bar in the lobby was also a very welcomed amenity

seemed deserted most of the time and this really put us off going there and the bar was also deserted and closed

fitness room was very small

the bed was comfy and the pull out worked well for our kids

the labor checking area was very small, and when other people were at the desk, my kids and i could not get to

pretty enough for a family of 4 ( with little kids)

kids wanted balcony view

a little pricey, inconvenient personally laundry service

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

room, kitchen/dining area, living area

exceptional breakfast, including bagels, fruit, yoghurt, etc, on a thursday morning

laundry facility and location

kitchen/breakfast was very nice

was super busy and packed but had good coffee and yogurt and good value for families with kids

easy to walk to restaurants, even were able to take the kids to the movies one evening as the movie theater

this time i was with my kids and we enjoyed the

the kitchen was beautiful and it was a very comfortable setting

friendly staff, excellent breakfast, flawless wifi, spacious room

breakfast was plentiful

we also enjoyed the coffee and breakfast in the morning

location, the gym, cleanliness of the room

great full breakfast, good privacy and thick walls

hotel and air-conditioning very modern and small gym facilities

quiet once the kids in the park out back left (7:30 pm)

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

ask for would be additional towels, an ironing board in the room (instead of having to use the laundry room)

our room had a lovely fireplace, beautiful light fixtures, comfortable beds

a lot of the time it sounded like the ceiling was going to cave in due to kids jumping around above us

breakfast that we paid for and turned out its only for 2 guests not for all 4 (2 kids didn't get option for food

kids cried

kids' breakfast is free

on weekend nights, it gets quite noisy outside with kids running around

the breakfast was wonderful and had things all 3 of my kids liked, plus gluten free for me.

supermarkets have a large hot meal section, but if you arrive and do expect to cook a bit for kids or other

children (would have liked a pool if i had brought my kiddos) but perfect for a couple or older kids

very quiet, comfortable bed, and great kitchen

i guess room 208 is right above the kitchen - don't ever agree to take it

kids were a little disappointed they didnt have a pool but that was fine with me

their wifi is on and off; i even upgraded my internet access by paying extra, and there was still poor

laundry and gym within the premise is really good

no restaurant. no gym. had to pay for tv channels.

clean room, comfortable, convenient parking, grab and go breakfast very good, pete at the reception very nice

- they had a king sized bed room but that came with a foldout couch, not ideal if you want your kids to sleep

there was no breakfast! no amenities! no room service, no housekeeping, none!

for a hotel that big, it should have a bigger gym

great gym and location! the t stop is in front of the door!

wasn t much around it. our room was close to the 24 hr gym so could hear weights

then pool closure when the kids wanted to swim before we left

the gym was great! pool was the perfect size for kids.

that the pool was not available, but with that being said, we found a great beach and took the kids for some

my kids wish the pool was s little deeper but other than that everything was great!

great room. nice outdoor play facilities for kids. very new and clean.

my kids really had fun with the pool and i liked the bar

i get there with my 3 kids and the room is far from being ready

no waffles, but the kids will get over it

pull out might be ok for little kids, but not

pool size, was a little cramped when a lot of kids are around.

kids always seem to end up on the pull out couch, which is ok, but not a nice super comfy bed

the room was comfortable and clean and had everything we needed for a night away with our little kids

the swimming pool is small but warm, excellent for kids

it's a short walk to a train station and there is a hotel shuttle to several nearby hospitals

on several occasions, i had some trouble with the wifi