a bar would have been nice, but there was a mini bar in the room and vending machines with hot and

mini bar fridge not working, shower broken support so you need to hold it with 1 hand

no manned bar available for afternoon/evening drinks (at least not in august when we were there)

late check out mas tarde

restaurant/bar is closed, no room service despite it being advertised on marketing material in the room

comfortable bed casting service to the tv wifi is super near the metro station (7 min walking) 24/7 free coffee

location and ev charger

wifi in the evenings was weak. no kettle in the room

welcoming, pet friendly with welcoming helpful staff

superb breakfast

secure parking was very good

great overnight stay on a long trip. easy access. parking.

is not in the main building, but at the end of the parking lot as it is shared with another hotel

no encrypted wifi, only an open wifi, that's pretty bad, in my opinion

there was a large parking area, and the rooms had excellent air conditioning

easy parking

very nice hotel. friendly staff and great attitude to our pet.

parking is free, and the hotel s location is convenient for travellers with their own car - easy

really helpful lady on reception when we arrived easy parking on site dog friendly

is a pet friendly hotel which i was not aware of when i booked

secure garage parking in basement, was great for my moto, tight for cars

parking sensors don't detect them which resulted in one gouged alloy wheel

bar and restaurant area was limited and not particularly comfortable when we had an early evening

parking outside the front was very straightforward, although we were told there was also hotel

the breakfast was amazing

the bar closed early.

the breakfast was too expensive and it wasn't as good as we expected

diner in the bar was terrible, too much waiting for only one waiter, too much waiting for dishes, the menu was

breakfast was very good,

gymnasium equipment is limited and very old

services , the gym , the restaurant was closed for lunch and dinner.

comfortable hotel which is pet friendly

wifi is excellent

gym and pool was closed

they have a private parking underground

nice hotel with a great free parking

parking was included

good that there is parking free of charge, room was big and bathroom also was big, which i personally like a

tight parking

was literally in the middle of nowhere and no bar or leisure around

apart from excellent breakfast no dining options

bed comfort, bathroom hygiene products and toiletries, breakfast and the sympathy of the staff.

supermarket, sushi bar and metro station all within a few minutes walk so great for visiting madrid for the

the breakfast was great plentiful and satisfying, with everything you need to keep you full from

my kids couldn't watch tv, because it was on spanish programm

room was comfy for two kids aged 15 and 11 yo

pool, gym, kids play area

i believe all the families with kids tell you thank

the breakfast was good. i wish there were more protein options.

staff is very supportive, and the rooms were super clean and every day we had room service

wifi, good room, decent bathroom

bed is really big, exceeded my expectations. wifi is excellent. good breakfast.

wifi was great.

the offer of choices in bar and restaurant for breakfast was excellent

nice prices in the hotel bar, bar opened till 23,00

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

hotel had no restaurant or bar facility open

bar does not open at night and little choice for dinner

room service was absolutely unacceptable

no restaurant no room service

the rooms a very clean but dated the furniture in the reception area very poor and the bar never

the hotel has a bar but i haven t seen it opened

parking, walking outside to mall in rain by smokers

there was no bar open due to covid

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

location, staff and car parking.

don t have a laundry service

to find - good for parking - good for access to getafe and central madrid - room very

secured parking spaces

rooms, cold ac, comfortable bed, fast wifi, free cappuccinos and tea

plus laundry facilities

the staff where quite friendly and the wifi good

nothing to say in terms of facilities except wifi

the bar food and coffee were excellent

wifi wasnt working in the room but it was ok in the reception area

the hotel is advertised as having a bar and snack bar, it wasn't open during my stay

they don t offer room service, but i guess that is why the price is so wonderful.

poor wifi reception in the lobby area.

wifi, very unusual in hotels

a deal breaker as there are several restaurants nearby, but an onsite bar would have been great

staff were very accomodating good location, clean and modern, my kids enjoyed the pool.

kids

if you are travelling with kids looking for an hotel with a pool, this hotel is not an option

it's good for family with kids

the kids were disappointed because the pool is much smaller than how it looks in the

everything was very clean, and we had a frigo bar in the room with bottle of water for free

that day wifi was not going fine

good wifi

rooms and bar and absurd pricing also i paid for a room for three and the room was single

bar and food on site

24/7 but food choice is poor, so be mindful of that, especially if you are travelling with kids

ry comfortable with kids), location (15 mins by train and you are in a city center), private parking

kitchen where you can warm up food, comfortable with small kids

, its like desert ,dirty and scary area and too many prostitutes around the area so if you got kids or that dont

bed for the kids was a bit broken

i loved that there where two room one for the parents and the other for kids

at least two bottles of water in the room , my kids had no complimentary water in their rooms.

there is a 24 hr cafe across the road and a supermarket too and the hotel also has a bar you can get a coffee

staffs collaboration, smiles and great breakfast

also my laundry bag looked like a mouse had chewed it

wifi worked great on my remote work calls

the breakfast was varied and very tasty

lovely breakfast and nice bar area

breakfast there was plenty of everything except marmalade - i know, a typically english observation

cafe was great for coffee and breakfast

staff was v friendly, kitchen well equipped and spa was lush.

the pool area was not heated well so on cold days it might be a bit cold.

breakfast is offered for a fee and is located on the ground floor with an outdoor sitting area

great apartments, fully fitted kitchen, large bedroom, balcony.

rating of a & with a solar heated swimming pool

at the time, it was mostly adults drinking and smoking, so not very inviting for kids

breakfast can be noisy when there is a school party in but that's kids

pool: small, but ok to get a cool down or for the kids

room is of average size and is not secure for kids (windows can be easily wide opened, and glass on tables is

room for family (2 adults, 2 kids) is bit packed and there is a desk over one of the single beds that you might

wifi offered free was an unsecured network

thought that the wifi was very poor & the room was quite warm

the wifi service was also very good as well as air conditioning system

no way to work comfortably with a laptop, and the wifi was on&off depending on who knows what

day laundry service

very close to metro station. clean rooms. good wifi. kind and fast personnel

enjoyable stay. liked the spacious bathroom and countertop, the pleasant view and good wifi

the free wifi was fast

i wouldn't say i didn't like it, but it could have been better: the wifi and the breakfast.

when i first arrived, the wifi didn't work at all, but they fixed it instantly and it was then very good and

my kids loved the pool and the pool bar

kids loved the pool

paying so much for the stay in a below average room, they are charging 5 extra for hotel room service like

roof top bar food compared with the prices

ordered room service it came in a bag with disposable cutlery

pool was crowded, not really for younger kids

property is not suited for families (especially with with kids), christians, muslims or in general religious

room overlooking the palace (king executive room), fabulous pool and outdoor seating area which didn t get

the working areas are perfectly well designed for remote work and the wifi is pretty good

i would imagine this hotel would suit a digital nomad especially with the excellent wifi and co-working areas

we started to move around and getting showers etc i realises this room is only for a couple, not kids with parent

friendly and helpful bar staff

the wifi speed in my room was very slow. even google search was taking some time.

the tapas bar in front of the hotel.

wifi wasn't working.

the bed for kids in th family room was uncomfortable.

sometimes it's not as easy to find hotels with rooms for 4 (easier for 2 adults, 2 kids, but not so much for

interesting decor and layout in the bar and restaurant

there are a lot of bars in the same street with good nightlife

gym or pool

the junior suite was great! clean rooms - spacious. perfect for a stay with my kids.

there is also a great playground nearby (for those who travel with kids)

we had two interconnected rooms which were good enough for a family including two kids

connected by a part of the hall way that could be closed off which was very convenient with small kids

connected by a part of the hall way that could be closed off which was very convenient with small kids

room was too warm and there have been people speaking aloud all night long and kids running all over from 7 am

highly recommend a coffee shop 5-1inutes walk away called a cafe and bar )a for

wifi worked flawlessly (and i had to use it for work purposes, including remote teaching) and a

quirky and lovingly decorated with many seating-accommodations in common area, as well as wifi and a/c and very

the nicest staff, very clean, good breakfast and the location is perfect!

also the kids tv didn't work, although not a big deal as they had their tablets but still not nice

excellent central location, yet relatively quiet, good family room with bunk beds for the kids

no of the kids wanted to sleep up there because it felt claustrophobic

it would be tight for 6 unless 4 are kids

had a room with bunk beds for the kids

breakfast ok with just a few options. good wifi and very nice staff.

nothing really. well the wifi wasn't the best.

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

facilities, eg a gym, a more extensive breakfast and better value, friendlier staff and definitely not paper

the bar area was very comfortable

view, (make sure you specify this) pool was closed for kids after 2pm.

beautiful clean hotel, lovely rooms - staff was amazing and let us check in early with two small kids

we book 2 rooms for 2 adults and 2 kids, one was quite spacious the other which was wrapped around the our room

no room service after 10pm

room service, wifi connection. food arrived cold and wifi was very spotty.

kids loved the muffins for

breakfast buffet was tasty and convenient

the gym is extremely small and is just open from 10.00 am!

good breakfast, comfortable beds and easy to use shower

breakfast was great too

let me chose when and what my kids are exposed to

the wi fi was also very good as was the breakfast and bar onsite

the wi fi was also very good as was the breakfast and bar onsite

breakfast was amazing ! fresh fruits, the croissant were excellent, so were the cold cuts

was disconnected, couldn't call room service

she made my kids and i feel like home

daily room service

wifi didn t work properly sometimes

internet is not stable, there are several wifi networks to connect on, none of them working probably, otherwise

good service from the ladies in the front desk. wifi worked good. clean rooms.

we loved it all. our kids said it was the best hotel they d stayed at.

if one of the kids turn on the light in the bathroom during the night, the whole room becomes full of light

glass which made early morning use of the facilities quite difficult without disturbing the kids

we enjoyed the bonus of a mobile wifi hotspot - it made navigating the city so much easier

excellent wifi

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell

place seems to be popular with families (i would take my kids there for couple of nights)

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have

you have to go each time to the bar to ask the personal to get what you want, even a cup of milk

very close to the restaurant so at 7am in the morning you could hear everybody talking loudly, kids running

fantastic breakfast. excellent position. great staff.

the breakfast was wonderful! great selection of food and beverages.

the breakfast was generous, delicious and

reception staff were so helpful, did offer an upgrade on the room for a small charge and did an early check in

comfy bed, maid service every day, good wifi

the basics were top notch (wifi, bed, bathroom, ac

but ticks all the boxes: good shower, solid bed, wifi, towels

wifi wasn t great.

fabric dust from laundry worsen my allergy

travelling with kids the safety features were important for us and the hotel provided it

the breakfast, served by the owners, in the house kitchen

bar area or restaurant in the hotel but you had to walk down the street and around the corner to

pictures of property on line showed a picture of a restaurant and bar but they are at a different hotel

'garret'room with fine breakfast lent to the location near the palace with the metro in between

against money value poor amenities, breakfast is not suitable for kids

were 6 of us staying together, 2 adults and 4 kids

the family rooms come with bunkbeds, which unfortunately our 2 kids would not sleep in

area - taxis may reach it only early in the morning and we had to walk out with luggage and kids to street away

it was only stairs to a room with 6 beds so a bit cramped and not the greatest for 4 adults and 2 kids

family friendly, was definitely a plus, as we were travelling with 3 kids

that the mattress of the sofa bed were quite thin, therefore on the hard side - it was ok for my kids, as they

one night i had to beg for someone to prepare the sofa bed for the kids

very nice and clean, modern with charm, great roof top pool

felt the room service menu for vegetarians could be better - saying that the vege club sandwich is the best

we enjoyed our stay, my kids loved that the fact that breakfast goes with the room

good choice for breakfast and a gym

the breakfast is good

the room was spotless with excellent and unobtrusive room service every day

evening reception staff, gentleman on was not helpful when l tried to order room service

my kids were very satisfied as well

the breakfast exceeds my expectation

it is a lot off traffic on wifi it works slowly, but that is a common problem

the location, the amenities, the customer service, the breakfast...

location, breakfast was really good. modern room, very comfortable bed

brought my kids with me and i was in awe

full kitchen is definitely plus for traveling with kids

couldn t believe we had a kitchen. a bit old building but clean and good staffs

very good location and nice staff. studio was clean and had a lot of space. free wifi ,

breakfast is in bar near de hotel, so you have to go out.

tired property- without kids it s okay as we were group of girls for a mini trip, didn t spend much time in

personally loved everything but for a family with small kids the area gets pretty lively at

no room service

i disliked, i didn t try many of the facilities such as breakfast or the roof bar as had a busy

i would have liked a bar to sit in and have drinks

bed is not only big, it's enormous :-) sofa bed for kids is also great

size since we had kids with us and did not have enough space to open 3 suitcases in the room, but we managed

all the things you could order and the gym is perfect for training a lot of time especially for kids and has a

my kids loved the mystical glass waterfall

the spinning entrance gate maybe, my kids got stuck there a few times !

for one night it was fine, but with kids it's difficult to stay more

what are these kids and why it allowed staff

wifi quality was extremely poor and the lady at the reception was very rude and not even ready to

wifi was poor and the room was quite dark and oppressing

everything on time, early check in