they have a private parking underground

parking was convenient and easily accessible, which was a great plus for me

parking was included

was fabulous free underground parking ( 1st come first served) staff at reception were fantastic to be honest

hotel provide free parking

i believe all the families with kids tell you thank

pool, gym, kids play area

room was comfy for two kids aged 15 and 11 yo

my kids couldn't watch tv, because it was on spanish programm

the breakfast was good. i wish there were more protein options.

there is always coffee ready for you, and also you have a private parking lot (if you have a car)

don t have a laundry service

location, staff and car parking.

so beware that you will need to open the windows to get air had horrible experience with their ev charger, as

rooms, cold ac, comfortable bed, fast wifi, free cappuccinos and tea

parking is always full, breakfast buffet wasn t really good

also - the bar on the ground floor was never open during my stay, was it a 'walk up service' or was it closed

the hotel has a bar but i haven t seen it opened

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

there was no bar open due to covid

welcoming, pet friendly with welcoming helpful staff

location and ev charger

comfortable bed casting service to the tv wifi is super near the metro station (7 min walking) 24/7 free coffee

wifi in the evenings was weak. no kettle in the room

and food space area which meant all through the night you could hear people speaking,yelling or kids playing

, its like desert ,dirty and scary area and too many prostitutes around the area so if you got kids or that dont

it was not child friendly, no facilities for kids b/fast on the

distance (and after seeing the prostitutes nearby, i wasn t keen on walking out with the kids either)

ry comfortable with kids), location (15 mins by train and you are in a city center), private parking

wifi, good room, decent bathroom

nice prices in the hotel bar, bar opened till 23,00

-stable wifi

the offer of choices in bar and restaurant for breakfast was excellent

bed is really big, exceeded my expectations. wifi is excellent. good breakfast.

bar and food on site

checkout waited extra 15-20 minutes so they can unblock the iron security from my payment card as wifi was not

find access the hotel, over and under ground parking, beds very comfortable, cleanses was great room service

staff and especially the bar staff were kind, and caring

food and bar service available at very reasonable prices

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell

they said we have no medicine or alcohol only a little bit of vinegar, the staffs were a bunsh of kids whom have

place seems to be popular with families (i would take my kids there for couple of nights)

it's a bit of a find being on the main road yet having gardens and a pool

too fancy but provides everything needed for a short stay, specially those with a dog or another pet

size of second bedroom for the kids. way too small for two

don't like the gym that at my first time i went to the gym and sent the pictures to a friend, but my friend said

safe parking

it has parking, all clean, good working

nice hotel, in good location. breakfast excellent

breakfast room, and wanted us to stay in the cafeteria (which is super cold, and we had 3 sick kids

of family kids noise, it's in the middle of no where my service was terrible no late food options not a place

i liked how there was a carport underneath, great area for the kids to play safely

not very versatile choices and our kids left still

i liked how there was a carport underneath, great area for the kids to play safely

really helpful lady on reception when we arrived easy parking on site dog friendly

there was a large parking area, and the rooms had excellent air conditioning

very nice hotel. friendly staff and great attitude to our pet.

room and bathroom very clean staff helpful and friendly parking easy

parking is free, and the hotel s location is convenient for travellers with their own car - easy

nothing to say in terms of facilities except wifi

plus laundry facilities

wifi wasnt working in the room but it was ok in the reception area

the bar food and coffee were excellent

wifi was great, staff were great and bed very comfortable

restaurant/bar is closed, no room service despite it being advertised on marketing material in the room

a bar would have been nice, but there was a mini bar in the room and vending machines with hot and

late check out mas tarde

the gym wasn t a gym

missed the hotel bar for a drink

good value for money , clean and decent with plenty of parking space on site

secure parking was very good

is not in the main building, but at the end of the parking lot as it is shared with another hotel

the breakfast was excelent and all the staff was very friendly

accessible and safe parking

when i came a little later in the evening, i did not like the pool arrangement, and the fact that there was no

staff was v friendly, kitchen well equipped and spa was lush.

this place has a mini kitchen, separate sitting area, balcony, and large bedroom

the pool was a very nice addition

there is no wifi during the stay and location it's noisy.

11:45 pm people and kids started laughing loudly in middle of high way which woke us up and called the reception

the room was very small for 2 adults and 2 kids

no fridge in the room. it would be useful when travelling with small kids.

location. it was close to business park which had ample entertainment options for kids.

near from warner park, a good option for families with kids

was literally in the middle of nowhere and no bar or leisure around

room, parking, and breakfast: the staff are very nice people always open to help

bed comfort, bathroom hygiene products and toiletries, breakfast and the sympathy of the staff.

free parking outside the hotel, calm surroundings, very quiet at night

the breakfast was good

breakfast did not open until 8 and the bar was also not open, so it would be nice to have an option to get

fantastic breakfast

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

coffee / drinks bar appeared to be permanently closed

very clean, great breakfast

we weren't able to give our kids a real bath and everyone slept poorly

perfect with private parking for the room ud83dude0d

also great wifi, comfy bed and free parking

there is free parking at the hotel

free underground parking available to

at least two bottles of water in the room , my kids had no complimentary water in their rooms.

i loved that there where two room one for the parents and the other for kids

also my laundry bag looked like a mouse had chewed it

good parking garage, i could not use the ev charger as it did not function at the time

were friendly food in the restaurant was lovely looked after very well with tapas in the bar not too expensive

very close to metro station. clean rooms. good wifi. kind and fast personnel

wifi worked well

enjoyable stay. liked the spacious bathroom and countertop, the pleasant view and good wifi

and you are on calle mayor), bus stops right in front air conditioner friendly staff, good wifi

very good / fast wifi connection

- there was a team of very young kids (8-12 years old

the beds were comfortable, but the pillows are for kids

arrived late afternoon and we were disappointed that the bar was closed for a coffee

gym was small but was to ourselves so was good

wifi

staff were very accomodating good location, clean and modern, my kids enjoyed the pool.

kids

it's good for family with kids

the kids were disappointed because the pool is much smaller than how it looks in the

if you are travelling with kids looking for an hotel with a pool, this hotel is not an option

the temperature in the room was great, the breakfast was good enough and the food at the bar was also good

expensive breakfast, window only opens a few cm

the bar is small and the bartender should be more proactive. some rooms are very small.

hotel very good services bar and cafe

the breakfast was excellent

room for family (2 adults, 2 kids) is bit packed and there is a desk over one of the single beds that you might

at the time, it was mostly adults drinking and smoking, so not very inviting for kids

the pool was a small one for kids and not for adults but they lied and said it was for everyone.

pool: small, but ok to get a cool down or for the kids

breakfast can be noisy when there is a school party in but that's kids

location was good, close to atocha trainstation and wifi worked well.

no breakfast, room too small but price is relatively high.

nice cafe for breakfast (lili) just a couple of hundred metres from the front door

breakfast in the reception area

the breakfast was wonderful, something for all tastes

if one of the kids turn on the light in the bathroom during the night, the whole room becomes full of light

we loved it all. our kids said it was the best hotel they d stayed at.

glass which made early morning use of the facilities quite difficult without disturbing the kids

free pocket wifi loaned to guests

wifi intermittent

kids bedroom pillows were wafer thin

kids enjoyed the trains coming and going

thin walls, and lucked out having a kids football tournament team staying on the same floor

hotel is uncomfortable, smell bad like a cigarette un the whole room, if you travel with kids, the extra bed

people yelled conversations and kids played constantly in the big open area in front of the elevator outside

key of the safe most hotels have number lock type there was no grid box in the shower to put my bar of soap

good wifi connection

staff, location close to atocha train station & metro, 15 min walk to parque retiro, good wifi, clean rooms,

breakfast is wonderful with a great selection

loved the availability of the gym. staff was also very friendly and spoke great english.

slightly disappointed in the gym, not many facilities for use and the treadmill was unsturdy so i never came

gym facilities are modest

the bar is nice and drinks are not too pricey

the staff in bar and restaurant were friendly beyond belief, and looked after us like we were family

cubicle was clear glass on all sides, so no privacy gym was closed due to covid - disappointing as we were

we started to move around and getting showers etc i realises this room is only for a couple, not kids with parent

wifi connection was not reliable.

location, room service and reception staff.

wifi in the flat, due to its position at the groundfloor of a courtyard, was very slow and

friendly and helpful bar staff

sometimes it's not as easy to find hotels with rooms for 4 (easier for 2 adults, 2 kids, but not so much for

the bed for kids in th family room was uncomfortable.

wifi and 3g connection

close to everything- staff were very helpful - bar prices very reasonable

biggest problem is they don't tell you that it works like bar and restaurant

property is excellent if you are travelling south with a pet and do not want to travel far off the motorway

how to rent a golf cart etc

wifi

free fast wifi

bar and restaurant area was limited and not particularly comfortable when we had an early evening

she made my kids and i feel like home

daily room service

and the wifi good

the ac worked properly, and the wifi in the room was super

also the wifi works great

the plaza was pumping with the cafe crowd and kids playing

up and down the stairs and through the corridors- breakfast was a nightmare - but really it was kids just being

very poor wifi strength which made planning and communicating difficult.

wifi was good

antiquated shower arrangement. very few facilities in hotel- eg no laundry facility

very good for staying with kids, enough space for 2

we were able to get a suite with a room for the kids and a room for the grownups at an excellent price

we can t order the kids menu from the restaurant to the room, even we have a dining table there

bar with tapas in the lobby terrific and friendly staff

but secure underground car park that is easier to get into than many others and it even has an ev charger that

we book 2 rooms for 2 adults and 2 kids, one was quite spacious the other which was wrapped around the our room

beautiful clean hotel, lovely rooms - staff was amazing and let us check in early with two small kids

view, (make sure you specify this) pool was closed for kids after 2pm.

there was an issue the with spa jacuzzi at the time of visit.

a tiny note that the wifi sometimes does not catch in rooms

tired property- without kids it s okay as we were group of girls for a mini trip, didn t spend much time in

personally loved everything but for a family with small kids the area gets pretty lively at

the wifi was unstable.

hotel reception staff were incredible and were able to provide us with early check in

wifi and blanket

room was booked for my kids, 19 and 15 years old

my kids are scare to thru hallway to come to our room

staff were wonderful- full of vibrant,young, good looking kids

location, decor, kids amenities,

it s cool! and they were brilliant catering for the kids.

by itself the whole night, and at 11:05 the manager almost broke the door to tell me andfamily w kids to get

wifi connection was not easy to access and i gave up - my fault that i did not ask the reception to

very well located next to the metro. modern, new. good wifi.

glasses were dirty there was small hair on the bed, the pillow had yellow marks ac wasn't working wifi wasn't

nice shower, very clean, pretty good wifi

the basics were top notch (wifi, bed, bathroom, ac

some times the wifi got slow but nothing that would compromise much.

comfy bed, maid service every day, good wifi

wifi wasn t great.

wifi was working great in my room for the majority of the stay, but there were a couple of nights

the staff is very friendly and the kids were warmly welcomed as we checked-in

the hotel offers an extensive breakfast buffet at a reasonable price, as well as an à la carte breakfast menu

buffet breakfast great

there is a ev charging station in their parking garage (charging is free, but parking is not)

wifi is terrible for teleconferencing - ping ranges from 300ms to 3s