to be honest my partner and i have been coming here for years just to get away from the kids sometimes and keep

the bar looked nice but there were kids sitting around in there at around 11pm so skipped the idea of a nightcap

wifi not very good. kept dropping out.

location great bar open late easy check in comfy room

car park was full - with some people leaving their vehicles where there was not parking spaces

it was worrying as kids where helping them self to food, the next person touching the same items

staff lovely. vip kids a great touch

kids should in no way be treated this way no matter what

pancakes at breakfast went down a treat with the kids

was my anniversary, me and my husband only get once a year to be alone from our 3 beautiful kids, and hotel new

the breakfast which was a real family occasion and the kids loved the croissant and

sofa bed had sharp metal exposed on its sides constituting injury risk especially for kids.

our issue was, kids were present, we noticed a pregnant women

shower had heat spikes every 10 seconds, which meant the kids cried as it burnt them

family room was a bit on the small side for 2 adults and 2 kids

plenty of parking very close to the room

this affected parking it was noisy and staff were extremely busy

cosy, well equipped, good location, ample parking

secure parking

the parking spaces which we thought were reserved for residents were taken by visitors for the 6

good wifi signal

room was very dated. bed was too firm. though the wifi signal was strong the speed was so slow.

location excellent easy to find and good parking

free wifi was not strong enough to use.

good location, helpful staff, excellent meal, easy parking.

the menu options were limited as was the kids menu

to our stay (which was a very rare night out to celebrate a 40th birthday and as parents of small kids)

quiet place middle of nowhere beautiful garden easy parking nice people nice breakfast nice decorations love

ample parking

was amazing staff couldn t do enough for you, food was amazing, the only negative is the bar menu on the sunday

nice comfy bed kids loved it.

were no kids running around uncontrolled, peaceful as our stay was due to a family

wifi worked

the bar area has a great atmosphere

parking

the hotel needs some attention and renovation. not ideally for kids and family.

wifi signal did not reach my room

the only thing missing was more people in the bar on an evening

the receptionist was very helpful with my early check in

comfortable bed, really friendly and helpful staff, nice breakfast. bar open late for guests

good location . kids liked the park. loads of food outlets next door

the location and the fact there was a little wooded bit and play park for the kids

very close to restaurants. had a kids play area. very good value for money.

were helpful and friendly - services food hall next door, with use of the huge carpark - nice kids park as part

the linen was lovely and clean the hotel was quiet the facilities on site were great, park for kids(when its

the breakfast was good. ghe room was clean & cosy

breakfast cooked to order with alternatives for gluten intolerant people and other allergies very

the breakfast wasn t the best this could easily be addressed with some attention to detail

the breakfast is amazing and the staff are very friendly

had good parking too and was very quiet

broken window wouldn t shut i had 2 kids with me so had to move bed away from window room 25

in december), friendly staff( man with the glasses helped us with a vending machine for kids toys ) xx we didn

easy location, staff friendly, made the kids feel welcome.

tv was good and helped to keep the kids entertained

was off, there should be an option for a cooked full english breakfast, should be more to do for kids like a

good location but didn't dare turn on the spa bath as it was very noisey

stay at a small town, nice restaurant and bar on site

breakfast in the morning was delicious

the location, close to the little bars,cafes etc in the village, within mins walking distance

friendly staff, lovely food, comfortable room a d really good breakfast.

kids screening out side

loved the room was a very good size and layout, also breakfast was great the kids loved choosing what they could

having to pay for wifi! not a huge amount of floor space with the second bed out for the kids!

more toilet roll and more coffee and milk facilities also extra biscuit and maybe a drink for kids in the room

the parents then emerged bellowing at their kids to get back in the room and apologising to everyone while well

i think in terms of kids food there needs to be some more options (especially picky kids

beautiful views and surroundings, good walks, kids to enjoy watching sheeps, pigs, chickens,goose plus we all

the room was clean and modern and had everything you need - including bedtime milk for the kids which

very clean, friendly staff, kids loved the room and the nearby animals, lovely setting.

met family in the granary kitchen for breakfast

much choice for kids lunch and dinner

spent a lovely night at the hotel. the kids loved the pool.

pool and breakfast were great. kids were given an activity pack which was a lovely touch.

kids access to jacuzzi would have been nice (over 16s only)

we love kids but we made the mistake of going in half term and the hotel was full of them lol

this really isn t a place to stay and get sleep if you have kids or if you want to sleep before midnight

the toilet was broken the shower mat was wet when we arrived guests arrived at 3am with screaming kids running

was no point in having a break from the kids as this was no break in the end

it wasn't un-family friendly, but there is nothing specific for kids such as a play area

some of the local kids in the pub were friendly and played with our daughter, which was lovely

every mother and their aunt seemed to reside above us with kids constantly running around upstairs until 10

cottage-style hotel is located on a vast site that also includes a golf course

parking in the courtyard of melbourne house is limited, so if returning late expect to park in the

ample parking, appreciate not being charged to park on site

were two cars using the ev charger and they were there for two days meaning no one else were able to use

we were warmly greeted at the breakfast by marija who was so kind with the kids

staff were all mindful of our little kids and gave them coloring book while we wait for our food

the sofa bed is not very comfortable for kids to sleep.

very nice, clean, comfortable and kids friendly

nothing around hotel for kids to do, but fortunately we had an early start

close to shops and 5 minutes from a big park which is brilliant for anyone with kids or dogs or just for an

kitchen facilities.

no bath and no vpn access on the wifi

wifi is a non-starter

wifi (although this was slow when hotel was busy)

with us so asked to be moved into main building to make dining and sitting in the bar easier, kids had the

she got to see her children marry but didn't get to meet her 2 granddaughter as both her kids were expecting

no bedside lamps, no bedside tables, very small 'desk' area, poor wifi

the rooms are lovely and the bar is great the best part is the walk in the garden it s amazing

very friendly helpful staff, nothing too much trouble excellent parking and the perfect location to explore

always kids menus never cater for celiacs, and even the chickpea lentil dhal has wheat in the sauce which

steps away from luton airport,even the kids walked, great staff( ashley was lovely checking us in after a long

we were travelling with two kids aged 8/6

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to

the hotel is kids friendly and with free wi-fi in all rooms

lots of kids in breakfast room, couldn't cope so went elsewhere

staff, amazing room, great bar , great pub next door, hertford was a great night out even if i was with some

wifi is good throughout the

wifi ok

wifi was a bit scatty at times. had to reschedule 2 calls because the wifi was dodgy.

lovely room. daughter husband and three kids in room next door to us larger and perfect for them

couldn't get consistent wifi, it kept dropping out

pillows a bit hard difficult to access wifi

lovely room. daughter husband and three kids in room next door to us larger and perfect for them

comfortable bed tv wifi good shower all priority i decided to eat out nearby indian cuisine

family room, there was no space for 2 adults and two kids, its 45 min walk from beach far from restaurants and

not a biggie if the neighbour is not a family with kids

room service staff was inconsiderate at 7 am, shouting in the coridors, shuffling trolleys and

bed felt lumpy so didn t sleep to well, we were also bitten, i guess this was because it s pet friendly wasn

staff and breakfast

was amazing and brilliant with the kids, he was very polite printed out photos of things my kids wanted so they

was very good for kids.

front desk was so lovely & helpful, & the gentleman on the bar was wonderful & totally spoilt our kids

them on the beds in between the pillows like i do at home it was very much appreciated by the kids the staff

everything clean and kids got to eat for free

room was clean and suitable for 2 adults and 2 kids

door/wall was glazed glass, not suitable when staying with family and kids

the staff were also so friendly and great with the kids

the breakfast was really good and the kids ate for free, happy days

at a bar table and then kindly showed us the little booths for tv when eating bar snacks with the kids

kids friendly

kids running up and down or floor made it noisy however this is no fault of the hotel

i really enjoyed my stay with friend and her kids

awesome, great variety of choice for breakfast, which the kids loved, and non dairy and gluten free options

parking not included in price. the kids meals are too big!

plus were meant to have single bed were provived with broken sping fold up kids bed

perfect for us , we stayed the night as we were heading to the airport early in the morning free parking , and

min walk from train station, good wifi, new refurbish property

location is great with parking. manager/staff very friendly.

parking was safe as

location was a little scary, even had police interviewing my husband as a result of local kids fighting outside

doors, loud music and loud talks and tv, plus a suspicious weed smell going around - even the kids found a

breakfast selection is great too, maybe a little more variety on the kids cereals, but otherwise brilliant and

lots of rowdy drunk kids shouting in the street and it felt a bit unsafe outside

till midnight there were kids/youngsters running around, shouting, banging, even, mistakenly, knocked on my

a door slumming, couples next door were up talking, laughing almost all night they woke my kids up, so i had to

customer service, the food, the bar stock, the attention to detail, the technology, better than most 5* hotels

all amenities i needed good aircon and wifi

bar runs till 5 am , smiles

the decor is modern and the dining area and bar are spacious and

the lift wasn't working so i had to carry suitcases and kids up 2 flights of stairs

beds weren t made up for number of guests booked, had to make up our own kids beds

good side; my wife and 3 kids didn t not have a single complaint

good tv and wifi, staff. helpful but language fluency of staff an issue

39. decent size room. good wifi. great shower.

with this being a family room and are kids being on the bunk beds and finding this isn t great

shower very small even the kids said it was hard to shower in it ,

sadly lacked information about both the wifi and heating system but both issues were quickly resolved

is advertised as 5-star accommodation with a bar which is incorrect

as i was travelling for work, wifi would have been useful.

there was nothing wrong with the room at all but the stairs made it difficult with kids and suitcases we had

very easy acces ,free parking and the stuff very good

breakfast because of covid-19 was a packed lunch sandwich pancakes breakfast bar and water

the bar was a shelf behind reception

free parking and breakfast was good

stayed overnight with my kids and we loved how spacious it was

perfect for me and the 3 kids

the staff were brilliant with the kids

so small that u can't move while u in shower, we booked for 2 nights but we only stayed 1 night, kids didn't

the building, colors, style and the staff are excellent, there is a kitchen with good food

plenty of places to eat, great if you have kids or just a couple get away

a car it's a very good location near to major road links and plenty of parking

the bar was a lovely place to spend time if your on your own as i was

very good wifi and quiet room

the receptionist (and bar staff) were very nice and courteous

we opened the window but the room ( number 7) was above the kitchen so we then got all the kitchen smells

very nice spacious room, great breakfast, staff were very helpful and friendly.

even though we were in a room over the bar area and over looking the main square it was surprisingly quiet

excellent good value. very tasty & lovely service. safe parking off the road.

parking

with 4 children that was good, but better still was that they opened out to a grass area that the kids could

kids running up and down hallway outside

hotel on arrival lots of kids out the front and rubbish left all around, looked untidy didn't get dinner,

kids running along our corridor trying to get into our room.

sofa bed hadn't been made up for the kids but was swiftly done when requested

breakfast tasty but limited menu for vegetarians/kids, and no vegan options

able to accommodate me my wife and 3 kids

the hotel is full of character and my 3 kids really enjoyed the stay

check in on unpacking my case in my room 3 or 4 kids were running up and down the corridor screaming, luckily

are a nice touch for the kids who travelled with me for the first time and absolutely loved it, best of anywhere

kids were extremely happy and staff is so helpful and friendly we could not wish for more after

hotel, perfect location with parking and its own large grounds

beautiful hotel and location. fantastic breakfast and wonderful staff. highly recommend.

the breakfast was very nice, although we did not eat in the restaurant during the evening

issue was that our room was on the top floor and you could hear a constant hum coming from the kitchens below

were the beds, keep hurting our legs on the bottom were it over hung and the put up bed for the kids wasn't the

for a kids it's a very unfriendly breakfast

didn't have small bar fridge in room.

loved the cosy bar area

a room service menu in the room would ve been helpful

the worst configuration i could have for my kids and staff were not able to change that as all the room were

on top of that i'm a light sleeper due to kids and the floors are paper thin

this was lively with lots of chatter, laughter and some kids running about, a brief banging of doors

very clean and use of a kitchen

very spacious, ample parking, very quiet at night, short stroll to the high st

construction work at 7am in corridor kids cant use pool

kids only allowed into pool 8-10am and no late checkout available

took 2 hours to get room service and we have a two year old toddler & they didn t even have a kids menu

lift felt like it was going to break down , we went away for the first time in 9 years without kids and the spa

beautiful hotel and grounds. especially enjoyed the spacious spa and gym facilities.

able to hear all the kids running up and down the corridors at night but that s not the hotels

fab breakfast, kids favourite and love the pool

of housekeeping was up within a few minutes and couldnt have been more helpful lovely pool that kids can stay

excellent hotel and good breakfast choices and good for kids.

everything. comfortable, clean, friendly...great food.... kids adored the pool...

kids love the bunk beds usually family rooms have sofa beds they share

kids bunk beds were next to plug socket, very inticing for a toddler

neighbourshead board or bed banging on the wall was interesting to explain to the kids .

the gym was impressive

the bar automatically includes an

staff extra friendly and gave my frazzled and exhausted kids a chocolate bar which was a really nice touch

first the ive paid for wasn't cleaned when me n my kids was given the room key it looked as if someone was was

had two kids with us and was just hoping to not fall sick and desperately waiting to checkout the following

area to cool down most of our stay there it was a bad bad very bad experience for me n my kids never

the lift was not working for the duration of our stay and we were put on the top floor with 2 kids and lots of

quiet location plenty of parking

accommodated a late check out which was great

ordered room service, arrived quickly

btw, the wifi is terrible

clean comfortable room, ev charger on site, and bar / restaurant by the river