play park for the kids

good location . kids liked the park. loads of food outlets next door

were helpful and friendly - services food hall next door, with use of the huge carpark - nice kids park as part

my bank and her reply was 'well i can not check you in then sorry, well i'm standing there with 2 kids i was

stayed with the grand kids who loved the adjacent play area

was off, there should be an option for a cooked full english breakfast, should be more to do for kids like a

broken window wouldn t shut i had 2 kids with me so had to move bed away from window room 25

not a lot of plugs if you have kids.

the sofa bed for kids was fine

easy location, staff friendly, made the kids feel welcome.

i had an excellent malay curry breakfast.

had good parking too and was very quiet

the breakfast wasn t the best this could easily be addressed with some attention to detail

breakfast ok

the breakfast was good. ghe room was clean & cosy

were no kids running around uncontrolled, peaceful as our stay was due to a family

nice comfy bed kids loved it.

were extremely friendly and helpful, and let us keep our bags behind the bar for a few hours after checking out

rooms were clean and comfortable. bed comfortable nice breakfast,lots of choice.friendly staff.

the breakfast this morning was lovely (pancakes x 2 and eggs benedick)

plenty of parking very close to the room

accommodation, staff and restaurant absolutely great. wifi reach was poor.

place, easy to find and free parking

room, pet friendly with bowls and bed (if needed), comfortable room with all we needed for a one night

the restaurant & bar is the cherry on top, where i was able to have a delicious british sunday roast

shower very small even the kids said it was hard to shower in it ,

with this being a family room and are kids being on the bunk beds and finding this isn t great

the room was small, it didn't contain a desk, chair or bar fridge

toiletries provided other than bar of soap but i had them anyway so really didn't concern me to ask

sadly lacked information about both the wifi and heating system but both issues were quickly resolved

the hotel needs some attention and renovation. not ideally for kids and family.

the receptionist was very helpful with my early check in

the only thing missing was more people in the bar on an evening

the breakfast was excellent

location,breakfast and the staff

the wifi code was also clearly displayed

parking & wifi included also and they were super accommodating with early/late check out

convenient parking

requested early check in, very accommodating

wear and tear starting to show in the main bar on some upholstered furniture and wallpaper but this is a reflection

the menu options were limited as was the kids menu

to our stay (which was a very rare night out to celebrate a 40th birthday and as parents of small kids)

to get to, plenty of parking, busy on arrival due to sunday lunches, was very quiet in the evening

helpful and friendly, the food was outstanding, both at the restaurant and the room service bar menu

lovely decor, and convenient parking outside my room.

the bar looked nice but there were kids sitting around in there at around 11pm so skipped the idea of a nightcap

to be honest my partner and i have been coming here for years just to get away from the kids sometimes and keep

was beautiful and the room service was amazing

location great bar open late easy check in comfy room

even helped us with room service when we was too late for

kids should in no way be treated this way no matter what

was my anniversary, me and my husband only get once a year to be alone from our 3 beautiful kids, and hotel new

amazing activities for kids, they loved it

love if you had small room with children s games , consoles or something to give kids a little bit of playtime

it was worrying as kids where helping them self to food, the next person touching the same items

great bar and bar staff to arrive to after a long drive with young kids

only thing i d suggest adding to the menu is hash browns as the kids love

sofa bed had sharp metal exposed on its sides constituting injury risk especially for kids.

the fold up bed is not the most comfortable but ok for kids.

the breakfast which was a real family occasion and the kids loved the croissant and

cleanliness of room.... no wifi access

we had a drink at bar but didn't use restaurant

welcome from the young lady on reception, relaxing evening & food served in the bar while watching tv

free wifi was not strong enough to use.

do room service for light bites- i missed dinner & was starving

some of the local kids in the pub were friendly and played with our daughter, which was lovely

was no point in having a break from the kids as this was no break in the end

the toilet was broken the shower mat was wet when we arrived guests arrived at 3am with screaming kids running

it wasn't un-family friendly, but there is nothing specific for kids such as a play area

this really isn t a place to stay and get sleep if you have kids or if you want to sleep before midnight

very nice, clean, comfortable and kids friendly

staff were very welcoming and very helpful, rooms very clean and plenty on tv to keep the kids occupied overall

the sofa bed is not very comfortable for kids to sleep.

i stayed overnight with three kids under 11 on my own - having driven 7 hours

great service, not overcrowded and a good size room with the kids.

welcoming staff and generally ticked most boxes for me with the exception of the wifi quality as detailed

clean and great parking. lovely quiet location.

location and grounds/refurbed style. good parking, easy access for disabled traveller.

room service was appalling ( 7

wifi needs upgrading

has a really good bar area with table games, games machines, tvs with playstations for the kids, and adults

your kids will love it

bar open till midnight :) wifi is very good (and free)

location close to motorways, golf course and lakes.

a real sense of calm in the room, and everything from the bed to the little kitchen corner is thoughtfully

didn t have a kids menu.

portion size are awful, less than kids sizes cost of food and drink for the amount you get is awful only 4 main

the jacuzzi wasn t in use and there was kids swimming lessons taking place, and we were told by the man at

room with the meal package to celebrate a milestone anniversary & a rare night away from the kids

very noisy restaurant spa jakuzzi broken and pool unavailable due to kids swimming

the rooms are big and friendly even for small kids

the beds , house keeper apologised that they were 5ft beds not 6ft so we each ended up with tiny kids size beds

free wifi with very good signal strength

the golf club staff is very kindly to us and allowed us to practice golf

excellent selection at breakfast, bar meal was also good

location, we had a good view of the aeroplanes which our kids loved but at the same time it was somehow very

we were travelling with two kids aged 8/6

always kids menus never cater for celiacs, and even the chickpea lentil dhal has wheat in the sauce which

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to

the hotel is kids friendly and with free wi-fi in all rooms

family room, there was no space for 2 adults and two kids, its 45 min walk from beach far from restaurants and

not a biggie if the neighbour is not a family with kids

no room service. no fridge in room.

quiet clean room , wifi coffee..

they offer breakfast starting at 4 a

them on the beds in between the pillows like i do at home it was very much appreciated by the kids the staff

kids bed was a folded caouch which was a bit uncomfortable, but for an airport hotel it is quite

the restaurant was fantastic, especially impressed by the healthy kids meal options and the staff

everything clean and kids got to eat for free

front desk was so lovely & helpful, & the gentleman on the bar was wonderful & totally spoilt our kids

for dinner, i ordered chicken tikka, it came out first with 4 small pieces of chicken more like a kids meal and

wish breakfast was included or cheaper, or free for kids.

room was clean and suitable for 2 adults and 2 kids

the staff were also so friendly and great with the kids

the breakfast was really good and the kids ate for free, happy days

room was small for a family of 4 with 2 older kids

again sofa bed for kids were an absolute discomfort

the outdoor space was useful for having kids who needed to run around

the breakfast. the kids loved it so much

my stay was ruined by family in opposite room who allowed kids run up down hall way till 2am and banging doors

plus were meant to have single bed were provived with broken sping fold up kids bed

bed was comfortable, good wifi, decent shower, friendly staff my stay here was enjoyable and you just have to

customer service by the guy who checked us in only downside was we had slight issues with the wifi but overall

maybe the outside needs a bit of standout to attract customers driving by.also need parking.

clean and modern and great to have parking too - staff friendly and professional

the bathroom was amazing with a huge spa bath and double sink

free parking is available

nice, clean, handy parking good breakfast

room: shower too hot and shower loose on wall; sink blocked; room hot and window won't stay open; wifi didn't

well cooked breakfast, excellent bar and restaurant, amazingly friendly and polite staff and parking on

evening menu is a bit limited for kids

the kids had to sleep on a sofa bed

booked a family room for myself & 2 kids to stay in so we had a sofa bed and king bed made up in the room

free parking in the backyard

great wifi and tv reception

kids loved the waffle maker

good hotel, nice staff, especially carolina who went out of her way to make our kids stay memorable

kids friendly

parking not included in price. the kids meals are too big!

awesome, great variety of choice for breakfast, which the kids loved, and non dairy and gluten free options

pool was being refurbished and the whole reason we booked a pool for the kids

kids allowed in the spa

family friendly despite website lying about no kids, lift is tiny and actually can't get in the front door with

issues i had were around being on holiday with two kids and without a second adult to help, so about accessibility

brought over high chairs and provided complete table service so i wouldn't have to leave my kids unattended or

was pleasantly surprised with the room size and they offered us a sofa bed for the kids which was great

lovely bar area

after a late night out and breakfast checking out at 12pm seemed to be such a task

we tried to order room service but the number provided in the booklet was incorrect

lovely stuff fantastic room service

a door slumming, couples next door were up talking, laughing almost all night they woke my kids up, so i had to

the kitchen (restaurant) closes a bit too early if you come later in the evening.

wifi is amazing at this hotel

i did ask for wifi, said code was on the desk but wasn t

free wifi, small desk with chair to sit and work at, tv, hairdryer

lots of rowdy drunk kids shouting in the street and it felt a bit unsafe outside

the hotel is obviously used as a homeless shelter, sad to see kids living in a hotel.

we have two young kids and our flight was very early so we stayed at the hotel to make it easier to go to the

doors, loud music and loud talks and tv, plus a suspicious weed smell going around - even the kids found a

breakfast selection is great too, maybe a little more variety on the kids cereals, but otherwise brilliant and

friendly staff who sorted out a connecting room for us which was great for us and the kids.

the breakfast was great , my kids loved it too!

good breakfast choices

plenty of parking spaces

clean, tidy, comfortable beds, great showers, ev charging point made the journey easy

kids swimming lessons taking place when i was trying to relax at only time i could manage to go

great with kids - outside of cambridge

about the kids swimming times as we assumed we d be able to use all day as guests of the hotel

kids in the pool

no playground for the kids. restaurant food expensive.

the lift wasn't working so i had to carry suitcases and kids up 2 flights of stairs

beds weren t made up for number of guests booked, had to make up our own kids beds

good side; my wife and 3 kids didn t not have a single complaint

the free wifi

good tv and wifi, staff. helpful but language fluency of staff an issue

there was nothing wrong with the room at all but the stairs made it difficult with kids and suitcases we had

convenient for airport. clean. good wifi. good value for money.

parking not sufficient

the bed was comfy and the wifi was amazingly strong for saying i was in the top floor

good wifi, good shower

more toilet roll and more coffee and milk facilities also extra biscuit and maybe a drink for kids in the room

the staff genuinely seemed to want to talk to the kids and nothing was too much trouble for them

loved the room was a very good size and layout, also breakfast was great the kids loved choosing what they could

room, ridiculously expensive food and drink at the bar 17 for two alcoholic drinks and 2 small kids drinks

kids screening out side

perfect for me and the 3 kids

stayed overnight with my kids and we loved how spacious it was

so small that u can't move while u in shower, we booked for 2 nights but we only stayed 1 night, kids didn't

the staff were brilliant with the kids

the food and room service were also very good

still the same limited menu for kids

pool and breakfast were great. kids were given an activity pack which was a lovely touch.

or so and that s right in the middle of the day when i would have liked to take our daughter - kids nap in

we love kids but we made the mistake of going in half term and the hotel was full of them lol

and pool was very busy on the saturday with lots of kids jumping around with pool noodles - i didn't expect this

beautiful views and surroundings, good walks, kids to enjoy watching sheeps, pigs, chickens,goose plus we all

the room was clean and modern and had everything you need - including bedtime milk for the kids which

very clean, friendly staff, kids loved the room and the nearby animals, lovely setting.

i think in terms of kids food there needs to be some more options (especially picky kids

disconcerted to find them already hung on the towel rail as they did not look so fresh from the laundry

every mother and their aunt seemed to reside above us with kids constantly running around upstairs until 10

unfortunately the bar was closed when i came, which was not great

same with the bar - it closed at 8pm so although we absolutely loved it - just consider what is important to

good parking and very secure

friendly staff and the bar served a decent breakfast

i didn't book here for new year's eve to listen to kids running around right up to 1am, i was told the same

my husband and i have already said that if we fancy a nice quite weekend away from the kids we are coming here

free parking and a warm welcome

bed was comfy, the bar food was excellent, the staff were helpful and happy

poor wifi reception in our room.

with us so asked to be moved into main building to make dining and sitting in the bar easier, kids had the

she got to see her children marry but didn't get to meet her 2 granddaughter as both her kids were expecting

bar menu wasn't particularly inspiring and a little expensive

parking was a fair distance from the building with our room in it, perhaps they need to provide a

wifi reception intermittent

close to shops and 5 minutes from a big park which is brilliant for anyone with kids or dogs or just for an

room was spotless the bed was really comfortable and the kitchen facilities in the studio room were really useful

good selection of food served in the restaurant or in your room (surcharge for room service

if i ordered from room service this was very expensive

cleanliness was excellent, free parking and good wifi

lots of kids in breakfast room, couldn't cope so went elsewhere

no room service and nothing to tell you that this wasn t available.

did actually find the wifi code

fantastically friendly staff, awesome location, great food and the bar was excellent!

wifi ok

lovely room. daughter husband and three kids in room next door to us larger and perfect for them

hotel was ideally situated in the centre of hertford and there was parking too

00 the kitchen had closed but the information in the room advertised it was open until 9

friendly staff, with good service in the restaurant and bar areas

very friendly serving staff. perfect location with parking