close to shops and 5 minutes from a big park which is brilliant for anyone with kids or dogs or just for an

rooms great for working in and wifi good

room service was not good

parking at night time as during day no issues but all 3 nights as we had been out till late night

parking limitations due to onsite works

lovely room. great spa bath. fantastic cooked breakfast thanks.

parking was a little limited, but the staff did say if there was a problem that they would move one

helpful on the phone about arranging for us to get the key early, leave our things and pre order breakfast

friendly staff and great breakfast too

tricky parking, but alternatives nearby.

every mother and their aunt seemed to reside above us with kids constantly running around upstairs until 10

lovely room, great location. good facilities for bar and food

golf club bar could have been open a little later (for a saturday night- think it closed at 20:00ish)

lodge not very well signposted , no info in room about breakfast time , golf course info etc , no spoons for

location on a golf estate

i think in terms of kids food there needs to be some more options (especially picky kids

very clean, friendly staff, kids loved the room and the nearby animals, lovely setting.

the room was clean and modern and had everything you need - including bedtime milk for the kids which

beautiful views and surroundings, good walks, kids to enjoy watching sheeps, pigs, chickens,goose plus we all

easy parking

plenty of places to eat, great if you have kids or just a couple get away

the bar was a lovely place to spend time if your on your own as i was

parking is free which is great and it s easily located

breakfast bar seems a bit all over the place.

good, simple access to wifi and shower and bathroom clean, water hot - all a*

lots of kids in breakfast room, couldn't cope so went elsewhere

wifi was very good and would highly recommend this hotel and would definitely stay again

wifi not secure room rather hot!

nice staff, rooms very clean and spacious, great food in the bar and happy hour from 4pm till 8pm

lovely property and lovely bar with nice food.

lovely room. daughter husband and three kids in room next door to us larger and perfect for them

lovely bar, parking next to hotel was included. wifi and breakfast (whch was top notch) included

be served in the restaurant until 11am not 10am as it was a sunday i was told i could eat in the bar but definitely

kitchen closed at 9pm

friendly staff, with good service in the restaurant and bar areas

room clean and tidy, plus a parking on site

free wifi was not strong enough to use.

spacious ground floor room with comfortable bed and free wifi

stairs and steps and there were lots of small steps, even on the ground floor there were disabled parking spaces

the bed sheets were dirty and the wifi didn't work on my phone.

friendly staff and clean rooms...close to the leisure park for the kids.

family room was a bit on the small side for 2 adults and 2 kids

great bar and bar staff to arrive to after a long drive with young kids

large country park just 15 mins walk away with a boating pond and splash park for kids

shower had heat spikes every 10 seconds, which meant the kids cried as it burnt them

was my anniversary, me and my husband only get once a year to be alone from our 3 beautiful kids, and hotel new

amazing activities for kids, they loved it

it was worrying as kids where helping them self to food, the next person touching the same items

pancakes at breakfast went down a treat with the kids

love if you had small room with children s games , consoles or something to give kids a little bit of playtime

still the same limited menu for kids

much choice for kids lunch and dinner

we love kids but we made the mistake of going in half term and the hotel was full of them lol

spent a lovely night at the hotel. the kids loved the pool.

the fruits were sweet and the bread crispy, amazing english breakfast choices and pancakes for kids

to have 5 of us(2 adults 3 kids) in one room unlike the hotel chains

are a nice touch for the kids who travelled with me for the first time and absolutely loved it, best of anywhere

the hotel is full of character and my 3 kids really enjoyed the stay

breakfast tasty but limited menu for vegetarians/kids, and no vegan options

able to accommodate me my wife and 3 kids

were the beds, keep hurting our legs on the bottom were it over hung and the put up bed for the kids wasn't the

for a kids it's a very unfriendly breakfast

breakfast could have more on the buffet. cold meats, cheese and more pastries

staff and they offered an early check in (which was greatly appreciated given my 0300 start to the morning)

komfortable, friendly staff and a fantatic breakfast

on top of that i'm a light sleeper due to kids and the floors are paper thin

the worst configuration i could have for my kids and staff were not able to change that as all the room were

this was lively with lots of chatter, laughter and some kids running about, a brief banging of doors

they have a shared kitchen & dining area where you can help yourself to crockery & cutlery which worked out

tried to connect it to the wifi for apps but not luck

took 2 hours to get room service and we have a two year old toddler & they didn t even have a kids menu

construction work at 7am in corridor kids cant use pool

kids only allowed into pool 8-10am and no late checkout available

lift felt like it was going to break down , we went away for the first time in 9 years without kids and the spa

spa was a lovely treat

kids were extremely happy and staff is so helpful and friendly we could not wish for more after

asked for a quiet room, we were put in a room next to the kitchen extractor fan, which was on till 10

comfortable room, good wifi, good choice at breakfast, and hot items cooked to order

with bath robes, tea and coffee maker and room service available friendly and helpful staff free parking wifi

my partner, a trained chef, enjoyed the quality and presentation of the room service sandwiches and buffet

to be honest my partner and i have been coming here for years just to get away from the kids sometimes and keep

the bar looked nice but there were kids sitting around in there at around 11pm so skipped the idea of a nightcap

if i'm driving down (from chester) it's good to get parking

plenty of room in the bar area

location great bar open late easy check in comfy room

the parents then emerged bellowing at their kids to get back in the room and apologising to everyone while well

more toilet roll and more coffee and milk facilities also extra biscuit and maybe a drink for kids in the room

kids screening out side

loved the room was a very good size and layout, also breakfast was great the kids loved choosing what they could

room, ridiculously expensive food and drink at the bar 17 for two alcoholic drinks and 2 small kids drinks

with us so asked to be moved into main building to make dining and sitting in the bar easier, kids had the

she got to see her children marry but didn't get to meet her 2 granddaughter as both her kids were expecting

as you can imagine and the room was very small, because of the age of the building there was no wifi, windows

beautiful grounds. good wifi. room was clean and staff were efficient and friendly.

the setting was lovely. plenty of parking. plenty of choice for breakfast.

area to cool down most of our stay there it was a bad bad very bad experience for me n my kids never

having kids they wanted there tablet and phone charging

my kids could have seen

staff extra friendly and gave my frazzled and exhausted kids a chocolate bar which was a really nice touch

any no sheet on the single bed the tiles in the bathroom floor was all cracked so had to keep the kids away from

the menu options were limited as was the kids menu

to our stay (which was a very rare night out to celebrate a 40th birthday and as parents of small kids)

helpful and friendly, the food was outstanding, both at the restaurant and the room service bar menu

reception, bar and restaurant services are very welcoming

dining room, bar etc

location, we had a good view of the aeroplanes which our kids loved but at the same time it was somehow very

we were travelling with two kids aged 8/6

the sofa mattress could have been better but was fine for kids because they don't weight much

sofa-bed for the kids was ok but took a lot of the space and you could hardly move around the room with the

round good hotel and perfect location for us, kids were very excited and it just made our holiday extra special

hotel on arrival lots of kids out the front and rubbish left all around, looked untidy didn't get dinner,

with 4 children that was good, but better still was that they opened out to a grass area that the kids could

kids running along our corridor trying to get into our room.

kids running up and down hallway outside

sofa bed hadn't been made up for the kids but was swiftly done when requested

not a biggie if the neighbour is not a family with kids

family room, there was no space for 2 adults and two kids, its 45 min walk from beach far from restaurants and

room service staff was inconsiderate at 7 am, shouting in the coridors, shuffling trolleys and

minutes walk from luton airport arrivals nice hotel very clean and friendly place wifi free and very fast

room service was great

and will be nice for family holiday for the kids also

the room was very small and the wifi was terrible.

sausage alternative but fresh eggs and toast hash browns and fruit were available and were great, room service

plenty of free parking space

not really pet friendly therefore

everything clean and kids got to eat for free

them on the beds in between the pillows like i do at home it was very much appreciated by the kids the staff

the courtesy of the sfatt. the f&b manager was so helpful a d accomodate my kids requests

note is there was only one sachet of caffeinated coffee and one decaffeinated - parents of young kids who are

was amazing and brilliant with the kids, he was very polite printed out photos of things my kids wanted so they

room was clean and suitable for 2 adults and 2 kids

door/wall was glazed glass, not suitable when staying with family and kids

the staff were also so friendly and great with the kids

for dinner, i ordered chicken tikka, it came out first with 4 small pieces of chicken more like a kids meal and

the breakfast was really good and the kids ate for free, happy days

kids bunk beds were next to plug socket, very inticing for a toddler

kids love the bunk beds usually family rooms have sofa beds they share

neighbourshead board or bed banging on the wall was interesting to explain to the kids .

the bar automatically includes an

great gym!

very very noisy pub , kids running around , babies crying , and terrible acoustics, most

really did it for me as we had our own drinks and the ice really came in handy for us and the kids

staff were exceptional could not say enough about them, was a great stay and our young kids were treated soo

we didn't have much space to move around especially the kids

kids running up and down past the rooms, you can hear everything

kids friendly

parking not included in price. the kids meals are too big!

com but when we arrived (very late at night and ready to put kids straight to bed) the room was not prepared

i really enjoyed my stay with friend and her kids

good hotel, nice staff, especially carolina who went out of her way to make our kids stay memorable

the toilet was broken the shower mat was wet when we arrived guests arrived at 3am with screaming kids running

it wasn't un-family friendly, but there is nothing specific for kids such as a play area

to many little kids running riot in the bar.

this really isn t a place to stay and get sleep if you have kids or if you want to sleep before midnight

was no point in having a break from the kids as this was no break in the end

i was with my young child and there was no kids menu

as a family with 3 small kids, they should have took that more seriously, they pretty much wanted to give us

filthy cutlery / thin walls - lots of noise from the 40-50 kids staying there

i just think for kids will be good if have tropicana juice or similar

breakfast good value and well presented

stayed overnight with my kids and we loved how spacious it was

the staff were brilliant with the kids

perfect for me and the 3 kids

so small that u can't move while u in shower, we booked for 2 nights but we only stayed 1 night, kids didn't

approximately 2am with children randomly knocking in guests doors during this time saying room service

stayed as part of harry potter studio tour package, which included nice little extras for the kids; hp themed

all 4 of us got zero sleep and 2 kids with no sleep ruined a stay and trip to london

kids running up and down all night screaming couldnt sleep

breakfast was lovely, noise from party in the hotel was an issue including noisy kids of said guests running

the corridors were always loud, usually kids screaming or people talking

had a pool and kids eat free with adults meals

chap was great with the kids

everything. comfortable, clean, friendly...great food.... kids adored the pool...

kids loved searching for harry potter characters , great fun and pool lovely, also kids eat free is

pool amazing kids absolutely loved it

the hotel needs some attention and renovation. not ideally for kids and family.

the wifi is good, and the tea making facilities are good too

had to leave early in morning and staff accommodated an early breakfast for us even though bank holiday

could not get a parking space on arrival

lovely property in a great location with parking.

there was nothing wrong with the room at all but the stairs made it difficult with kids and suitcases we had

price with breakfast included good wifi connection

there is a limited bar in reception which we did not use

lack of free car park space and accessible wifi.

the bar was a shelf behind reception

plus were meant to have single bed were provived with broken sping fold up kids bed

clean and modern and great to have parking too - staff friendly and professional

in / out signs and ability could be easier say free parking **beware** never is and yellow lines

customer service by the guy who checked us in only downside was we had slight issues with the wifi but overall

the free onsite parking was appreciated too

stayed here with my kids for one night

lots of rowdy drunk kids shouting in the street and it felt a bit unsafe outside

breakfast selection is great too, maybe a little more variety on the kids cereals, but otherwise brilliant and

the hotel is obviously used as a homeless shelter, sad to see kids living in a hotel.

we have two young kids and our flight was very early so we stayed at the hotel to make it easier to go to the

a door slumming, couples next door were up talking, laughing almost all night they woke my kids up, so i had to

the kitchen (restaurant) closes a bit too early if you come later in the evening.

the decor is modern and the dining area and bar are spacious and

customer service, the food, the bar stock, the attention to detail, the technology, better than most 5* hotels

bar runs till 5 am , smiles

good side; my wife and 3 kids didn t not have a single complaint

beds weren t made up for number of guests booked, had to make up our own kids beds

the lift wasn't working so i had to carry suitcases and kids up 2 flights of stairs

bed, free wifi which was good, full english breakfast additional cost, free parking at back of

the wifi and the lack of customer service. also the coffee machine at breakfast

lots of parking

accommodation, staff and restaurant absolutely great. wifi reach was poor.

and beyond to help you and cater to your needs they are very friendly also they even put rose petals on our bed

walls were thin and i cold here the neighbours talking quietly, the wifi didn't work, the phone wouldn't call

this affected parking it was noisy and staff were extremely busy

the sofa bed is not very comfortable for kids to sleep.

staff were all mindful of our little kids and gave them coloring book while we wait for our food

staff were very welcoming and very helpful, rooms very clean and plenty on tv to keep the kids occupied overall

very nice, clean, comfortable and kids friendly

nothing around hotel for kids to do, but fortunately we had an early start

kids loved the waffle/pancake machines and mum loved that there was a selection big enough to

all the staff were attentive. they were very nice and friendly to the kids especially.

a very minor gripe, but having to queue to be seated for breakfast with two hungry kids on tow seemed a trifle

i asked them to put outside door as kids were

the waffle and pancake facilities was great and a good treat for kids.

the fairly remote location, room service would have been useful, especially when travelling with kids

very cold during night, couldn't sleep properly and even the kids were waking up saying they are cold

poor wifi

get any wifi, some of the bulbs wasn't working, the kettle had limescale, not much water pressure in the

the location is ideal with parking right outside but also good road links and the hotel has lots of character

nice comfy bed kids loved it.

were no kids running around uncontrolled, peaceful as our stay was due to a family

very convenient location and free parking

free wifi and parking

early check in was helpful free parking bed was comfy clean but dusty

and clean, swimming pool for the kids

kids swim time

the decor downstairs was great and the area is great for kids-cinema style seats in front of large screen and

the pool area is beautiful and lots of kids swim times with swimming floats all around the pool

the pool too noisy at 6:45pm with kids playing about so couldn t swim lengths without being

fire alarm got set of and the hotel staff was amazing with what happened made sure me and dthw kids was ok and

perfect location by plenty of bars and restaurants. ideal for night away from kids!

was perfect for what we were staying there for, breakfast went down a treat with the kids

rooms, soundproof, clean, good nights sleep with kids too, breakfast good, staff very welcoming

love the whole thing, kids were all so happy and loved the blue lights in the bathroom x

hotel were able to arrange joining rooms with a connecting door which was perfect for our young kids

free breakfast for kids

of the hotel staff were pleasant, friendly and chatty and engaging with kids

kids went in the swimming pool which was great but could have done with putting a few plastic

kids like the pool