room, historic building, comfortable bed and wifi was ok

the location, close to the little bars,cafes etc in the village, within mins walking distance

of car parking spaces, good sized room with tea/coffee and quality toiletries

parking was a little limited, but the staff did say if there was a problem that they would move one

fantastic food, made to order breakfast and great sunday lunch

every mother and their aunt seemed to reside above us with kids constantly running around upstairs until 10

on new year's eve - sadly the bar closed at 17

parking

cottage-style hotel is located on a vast site that also includes a golf course

stepping out of the building in the morning to be confronted by amazing views of the surrounding golf course,

close to shops and 5 minutes from a big park which is brilliant for anyone with kids or dogs or just for an

location of the hotel to the golf competition. breakfast was good

wifi gets slow when busy - could do with an upgrade

our room had a kitchenette, which was so useful and the bed was very comfortable.

i had room service meal no condiments came with it

i think in terms of kids food there needs to be some more options (especially picky kids

very clean, friendly staff, kids loved the room and the nearby animals, lovely setting.

the room was clean and modern and had everything you need - including bedtime milk for the kids which

beautiful views and surroundings, good walks, kids to enjoy watching sheeps, pigs, chickens,goose plus we all

easy parking

plenty of places to eat, great if you have kids or just a couple get away

the bar was a lovely place to spend time if your on your own as i was

parking is free which is great and it s easily located

breakfast bar seems a bit all over the place.

good, simple access to wifi and shower and bathroom clean, water hot - all a*

plenty parking. great wifi service. friendly staff.

spacious ground floor room with comfortable bed and free wifi

as a solo female traveller, it was particularly awesome that they offered room service as well as the restaurant

lovely breakfast and good bar with decent prices

please include a breakfast - even if it is an option for room service, it would be lovely

large country park just 15 mins walk away with a boating pond and splash park for kids

shower had heat spikes every 10 seconds, which meant the kids cried as it burnt them

only thing i d suggest adding to the menu is hash browns as the kids love

great bar and bar staff to arrive to after a long drive with young kids

family room was a bit on the small side for 2 adults and 2 kids

kids should in no way be treated this way no matter what

staff lovely. vip kids a great touch

was my anniversary, me and my husband only get once a year to be alone from our 3 beautiful kids, and hotel new

amazing activities for kids, they loved it

you made our experience there great restaurant staff were also amazing and lovely to our kids, we re always

the bar looked nice but there were kids sitting around in there at around 11pm so skipped the idea of a nightcap

to be honest my partner and i have been coming here for years just to get away from the kids sometimes and keep

also no water in room ,,but staff were great ,,please bare in mind room service finishes at

friendly staff room clean and tidy .good wifi easy parking

i have breakfast across the road at cinnabar now

lots of kids in breakfast room, couldn't cope so went elsewhere

wifi ok

lovely property and lovely bar with nice food.

nice, clean, modern with a cocktail bar downstairs

room service as no chef so had to go out to eat again which i really didn t want to do, the staff

lovely room. daughter husband and three kids in room next door to us larger and perfect for them

very friendly serving staff. perfect location with parking

free parking

be served in the restaurant until 11am not 10am as it was a sunday i was told i could eat in the bar but definitely

was ideally located for our visit, the staff were really helpful and the meals in the bar were delicious

are a nice touch for the kids who travelled with me for the first time and absolutely loved it, best of anywhere

to have 5 of us(2 adults 3 kids) in one room unlike the hotel chains

the hotel is full of character and my 3 kids really enjoyed the stay

able to accommodate me my wife and 3 kids

check in on unpacking my case in my room 3 or 4 kids were running up and down the corridor screaming, luckily

were the beds, keep hurting our legs on the bottom were it over hung and the put up bed for the kids wasn't the

for a kids it's a very unfriendly breakfast

nice decor, good bathroom facilities and adequate wifi, great location

if you want to reduce your expenses then it would be better to do so by reducing the room service frequency

like in a lot of older buildings the wifi can be a tad slow in the room but it was ok.

the worst configuration i could have for my kids and staff were not able to change that as all the room were

on top of that i'm a light sleeper due to kids and the floors are paper thin

this was lively with lots of chatter, laughter and some kids running about, a brief banging of doors

clean room with great bathroom, good wifi, plenty of rooom to have breakfast in the room and large enough fridge

at a really busy time during the eat out scheme, gorgeous pastries in the room on arrival, and a late check out

kids were extremely happy and staff is so helpful and friendly we could not wish for more after

friendly staff. great welcome. excellent breakfast and bar food. room very comfortable.

huge rooms, wonderfully presented with bath robes, tea and coffee maker and room service available friendly

weren t able to eat in restaurant due to a charity function, so could only order room service, the charity

advance of our stay but our allocated room was in the roof overlooking the extractor fans for the kitchen

to our stay (which was a very rare night out to celebrate a 40th birthday and as parents of small kids)

the menu options were limited as was the kids menu

the details, the style, the personnel, pet-friendly, great food

of parking, easy to access, rooms with character and space in a building with character and charm,

the breakfast was lovely, enjoyable beautifully presented really enjoyed it.

lift felt like it was going to break down , we went away for the first time in 9 years without kids and the spa

construction work at 7am in corridor kids cant use pool

kids only allowed into pool 8-10am and no late checkout available

took 2 hours to get room service and we have a two year old toddler & they didn t even have a kids menu

comfortable and spacious rooms; great restaurant, good gym facilities; lovely staff

round good hotel and perfect location for us, kids were very excited and it just made our holiday extra special

the breakfast in the morning (our kids loved it) was fantastic to start our stay in london before heading to

sofa-bed for the kids was ok but took a lot of the space and you could hardly move around the room with the

we were travelling with two kids aged 8/6

the hotel is kids friendly and with free wi-fi in all rooms

not a biggie if the neighbour is not a family with kids

family room, there was no space for 2 adults and two kids, its 45 min walk from beach far from restaurants and

wifi and comfy very good location

i wished there an offer in booking days or breakfast

moreover, value for money for the late check out and breakfast included

was very good for kids.

the restaurant was fantastic, especially impressed by the healthy kids meal options and the staff

them on the beds in between the pillows like i do at home it was very much appreciated by the kids the staff

everything clean and kids got to eat for free

was amazing and brilliant with the kids, he was very polite printed out photos of things my kids wanted so they

room was clean and suitable for 2 adults and 2 kids

the staff were also so friendly and great with the kids

for dinner, i ordered chicken tikka, it came out first with 4 small pieces of chicken more like a kids meal and

the breakfast was really good and the kids ate for free, happy days

at a bar table and then kindly showed us the little booths for tv when eating bar snacks with the kids

still the same limited menu for kids

enough choice on the kids menu for dinner

or so and that s right in the middle of the day when i would have liked to take our daughter - kids nap in

and pool was very busy on the saturday with lots of kids jumping around with pool noodles - i didn't expect this

kids access to jacuzzi would have been nice (over 16s only)

i really enjoyed my stay with friend and her kids

kids friendly

good hotel, nice staff, especially carolina who went out of her way to make our kids stay memorable

kids running up and down or floor made it noisy however this is no fault of the hotel

awesome, great variety of choice for breakfast, which the kids loved, and non dairy and gluten free options

to many little kids running riot in the bar.

it wasn't un-family friendly, but there is nothing specific for kids such as a play area

was no point in having a break from the kids as this was no break in the end

this really isn t a place to stay and get sleep if you have kids or if you want to sleep before midnight

the toilet was broken the shower mat was wet when we arrived guests arrived at 3am with screaming kids running

hotel on arrival lots of kids out the front and rubbish left all around, looked untidy didn't get dinner,

kids running up and down hallway outside

sofa bed hadn't been made up for the kids but was swiftly done when requested

with 4 children that was good, but better still was that they opened out to a grass area that the kids could

kids running along our corridor trying to get into our room.

room, ridiculously expensive food and drink at the bar 17 for two alcoholic drinks and 2 small kids drinks

more toilet roll and more coffee and milk facilities also extra biscuit and maybe a drink for kids in the room

the staff genuinely seemed to want to talk to the kids and nothing was too much trouble for them

kids screening out side

having to pay for wifi! not a huge amount of floor space with the second bed out for the kids!

stayed overnight with my kids and we loved how spacious it was

the staff were brilliant with the kids

so small that u can't move while u in shower, we booked for 2 nights but we only stayed 1 night, kids didn't

perfect for me and the 3 kids

nice bar and friendly staff

the hotel needs some attention and renovation. not ideally for kids and family.

location,breakfast and the staff

wifi was a bit hit and miss

bar is a bit weird, no one really goes in there other than friends of bar staff, feels a bit

quality breakfast, lovely staff, gorgeous building

there was nothing wrong with the room at all but the stairs made it difficult with kids and suitcases we had

parking is a bit tight, but overall it's a great hotel

no breakfast or cosy bar as advertised

convenient for airport. clean. good wifi. good value for money.

parking was not readily available but we arrived late so understandable

plus were meant to have single bed were provived with broken sping fold up kids bed

was super informative and friendly, explained everythinf were was to now, like how to acces wifi, how to leave

bed was comfortable, good wifi, decent shower, friendly staff my stay here was enjoyable and you just have to

perfect for us , we stayed the night as we were heading to the airport early in the morning free parking , and

parking available outside

she got to see her children marry but didn't get to meet her 2 granddaughter as both her kids were expecting

with us so asked to be moved into main building to make dining and sitting in the bar easier, kids had the

very friendly helpful staff, nothing too much trouble excellent parking and the perfect location to explore

the standard of the room and facilities were excellent free wi fi and safe parking avilable too

the setting was lovely. plenty of parking. plenty of choice for breakfast.

location was a little scary, even had police interviewing my husband as a result of local kids fighting outside

shopping under your nose, yes please i can here my teenage kids scream

lots of rowdy drunk kids shouting in the street and it felt a bit unsafe outside

breakfast selection is great too, maybe a little more variety on the kids cereals, but otherwise brilliant and

we have two young kids and our flight was very early so we stayed at the hotel to make it easier to go to the

a door slumming, couples next door were up talking, laughing almost all night they woke my kids up, so i had to

and reasonably comfortable, but i left feeling disappointed due to the extremely high cost of ev charging on

the kitchen smell spreads throughout the hallways

the kitchen (restaurant) closes a bit too early if you come later in the evening.

wifi is excellent

area to cool down most of our stay there it was a bad bad very bad experience for me n my kids never

the lift was not working for the duration of our stay and we were put on the top floor with 2 kids and lots of

kids have a fun

staff extra friendly and gave my frazzled and exhausted kids a chocolate bar which was a really nice touch

had two kids with us and was just hoping to not fall sick and desperately waiting to checkout the following

the lift wasn't working so i had to carry suitcases and kids up 2 flights of stairs

good side; my wife and 3 kids didn t not have a single complaint

beds weren t made up for number of guests booked, had to make up our own kids beds

the wifi and the lack of customer service. also the coffee machine at breakfast

the free wifi

the kids loved it

nothing around hotel for kids to do, but fortunately we had an early start

the sofa bed is not very comfortable for kids to sleep.

great service, not overcrowded and a good size room with the kids.

staff were very welcoming and very helpful, rooms very clean and plenty on tv to keep the kids occupied overall

place, easy to find and free parking

room, pet friendly with bowls and bed (if needed), comfortable room with all we needed for a one night

the garden rooms are quiet and comfortable with parking available outside the door

the parking spaces which we thought were reserved for residents were taken by visitors for the 6

we really liked the bath tub in the bedroom and there was plenty of parking for guests.

everything. comfortable, clean, friendly...great food.... kids adored the pool...

able to hear all the kids running up and down the corridors at night but that s not the hotels

excellent hotel and good breakfast choices and good for kids.

pool amazing kids absolutely loved it

kids loved searching for harry potter characters , great fun and pool lovely, also kids eat free is

really did it for me as we had our own drinks and the ice really came in handy for us and the kids

kids running up and down past the rooms, you can hear everything

we didn't have much space to move around especially the kids

pub/restaurant, spacious rooms with made up beds for our kids upon late arrival, super friendly staff

staff were exceptional could not say enough about them, was a great stay and our young kids were treated soo

nice comfy bed kids loved it.

were no kids running around uncontrolled, peaceful as our stay was due to a family

the bar area has a great atmosphere

there is free parking too, such a fantastic price, we are chuffed with our stay, thank

parking free wifi free breakfast lovely clean, comfy rooms coffee machine in rooms amazing

and will be nice for family holiday for the kids also

excellent quality hotel with superb staff from front desk through to bar and restaurant.

wifi in some rooms is disappointing

handy parking immediately by main entrance

to keep the doors to service rooms closed - opposite our room door we kept being faced with dirty laundry and

neighbourshead board or bed banging on the wall was interesting to explain to the kids .

kids love the bunk beds usually family rooms have sofa beds they share

kids bunk beds were next to plug socket, very inticing for a toddler

nothing plenty of parking gated community

very comfortable, fantastic gym and welcoming staff.

as a family with 3 small kids, they should have took that more seriously, they pretty much wanted to give us

i just think for kids will be good if have tropicana juice or similar

i was with my young child and there was no kids menu

filthy cutlery / thin walls - lots of noise from the 40-50 kids staying there

free wifi

the corridors were always loud, usually kids screaming or people talking

stayed as part of harry potter studio tour package, which included nice little extras for the kids; hp themed

all 4 of us got zero sleep and 2 kids with no sleep ruined a stay and trip to london

the giant chess and pool table were a huge hit with the kids

we had three kids under 5 in the car all desperate to get out and so we arrived, parked and went to reception

ill book a family room or a bigger room next time as a double room with 2 kids including a travel cot was a bit

bed and the sofa were comfy, nice and quick service, yummy breakfast for both adults and kids - english breakfast

was perfect for what we were staying there for, breakfast went down a treat with the kids

fire alarm got set of and the hotel staff was amazing with what happened made sure me and dthw kids was ok and

the canal next to the hotel was a lovely for a little early evening walk, the kids could burn off some energy

breakfast staff were so friendly and great with the kids

the waffle and pancake facilities was great and a good treat for kids.

a very minor gripe, but having to queue to be seated for breakfast with two hungry kids on tow seemed a trifle

i asked them to put outside door as kids were

all the staff were attentive. they were very nice and friendly to the kids especially.

not much choice especially for kids

kids went in the swimming pool which was great but could have done with putting a few plastic

kids like the pool

rooms was super comfy, breakfast was delicious and swimming pool was a hit with the kids

of the hotel staff were pleasant, friendly and chatty and engaging with kids

guests running around the hotel at night and kids shouting until early hours of the morning

kids sized chairs that were almost on the floor they were that low, it just looked really tired it

was foreign kids people screaming and shouting on my floor and running up and down banging doors at night , i

food was cold, small burger and a few fries 15 - breakfast was a full english or a choice of kids cereal or

restaurant food was ok , waiters looked after my kids requirements well.

the fairly remote location, room service would have been useful, especially when travelling with kids

very cold during night, couldn't sleep properly and even the kids were waking up saying they are cold

shower in the bathroom was difficult to control and the wifi complicated to log in - this should be

gym however had a few problems, small things

nice to have access to a basic gym too and would have happily sat outside in better weather or in the bar

room was very noisy, above the bar with live music from 10pm to midnight

the problem, however, is that the rooms are located above a bar, which is mentioned in the listing

our room was above the bar with live band - noise didn't subside until around

we had a drink in the bar and the kindness continued

the bar below the rooms was a proper fun old school pub

kids particularly loved the giant tv and google assistant in the room and the pool and starbucks

kids swim time

management is a joke full of kids and adults messing about should be split 50/50 breakfast hap hazard found an

the pool too noisy at 6:45pm with kids playing about so couldn t swim lengths without being

we were told that no kids were allowed in the pool after 5pm that day but that was not the case

traveled with my kids (4 and 2 years old)

kids eat free which was an unexpected bonus

breakfast excellent and kids eat free

, bright & safe environment for kids

breakfast, bar, kids entertainment, location, and staff friendliness were all outstanding