games room was fantastic, the kids loved it

games room was fantastic, the kids loved it

to be people living full-time in the hotel who used the small courtyard to hang out their laundry

there is no spa and the bar and restaurant were permanently closed

great shower, windows, and wifi

mulberry tree and the large water trough brimming with crystal clear water with floating flower petals

big parking, direct access to highway, big bathroom

just off motorway. parking on site.

beds super comfortable, met expectation, free parking

clean and easy access, easy check in and check out, free parking. quiet, no traffic noise.

easy parking

didn t say a word about anything wifi passcode, checkout time, breakfast option

easy to access from the motorway. good bar next door for food. free parking. friendly staff

proximity to motorway and buses into granada, local restaurants close by. easy parking.

easy parking, plenty of space

bed was a small double. no wifi reception in the room. couldn't get the tv to work

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good

man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant

private parking, easy access to the autovia, friendly reception.

we had a snack from the bar area which offers a small menu of sweet and savoury crepes

bar staff were rude and grumpy

rather scruffy and run down, apart from entrance and bar area

to the airport, bar downstairs, and you can also order food

bar and and restaurant was closed at night

wifi not

the wifi was not working

el late check out

the hotel because of the information provided , however , there is no restaurant , only a snack bar , there is

free parking right outside the entrance

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

staff comfortable room, we had a twin but the beds pushed together made an enormous double free parking, right

lovely pool, vineyards and garden

wifi useless, position

the bar staff were slow

wifi did not work

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an

the wifi was a bit patchy downstairs but that's no big deal.

easy parking on street

beautiful hotel, helpful staff, very clean, beautiful views. bar was well stocked.

eggs are proposed for breakfast need to renew the reception seats mini bar has only drinks, no snacks missing

wifi access is not as good as it must be.

we can normally expect when travelling with a dog, and there was no extra charge for having a pet

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

bedroom we were initially alocated was on the floor above the kids play area and was noisy

kids menu 15

bedroom we were initially alocated was on the floor above the kids play area and was noisy

super swimming pool and breakfast

you can hear whole conversations going on from the next rooms including banging on walls and some kids shouting

small gymnasium

small gym was on site to use, although could not be used until 10am

extra payments for parking and pet.

pet friendly

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and

wifi is

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

never a 4 star hotel, no tea nor coffee making facility, no mini bar nor fridge in room

group of school kids left to run around making a noise. not good for guests

cheaper parking and wifi not good in the room although good in communal areas

was our second stay at this hotel because we loved it so much the first time love the rooftop pool with views

group of school kids left to run around making a noise. not good for guests

pool overcrowded at times and needs someone to oversee

my kids were in other rooms which were ok

i ended up taking a taxi after walking a little bit with kids

nice and good facilities. i went with my two kids and elderly parents and we enjoyed our time.

there was no wifi at room!

the gym looks ok but i have no time to try, swimming pool not opened, very convenient to the city it is

about my stay from months in advance and my request for connecting room because i travel with my kids, when i

evening and lunch (granada is cheaper than other parts of spain) +good place to stay with small kids, the swimming

se apoderaron del hotel, no pudimos usar la piscina, el gym casi queda destrozado, ruidos y carreras por los

the best was the bar and the bartender/waiter on the 15th floor

my only complaint is that the wifi was not great otherwise i would recommend this hotel

there is a spa area, which unfortunately we could not try out as they don't allow kids inside

kids enjoyed the rooftop pool, even if the water was a little chilly

not good for kids, the pool isn t big enough and the feel is more adults only

lovely rooftop pool and bar area, great gym and spa, good location- 10 mins walk to the train station, 15/20

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

the breakfast had little choice

we ordered some food and the maid didn't take away the dish all the days after our room

excellent location, great staff. very clean. feels luxurious. nice breakfast

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning

it is convenient that a small fridge was provided in the room and there was free wifi

pools and kids club facilities also room service!

breakfast cereals would have been nice , kids evening food was a little expensive and silly hats for swimming

loved this hotel it was spacious it has activities for family and young kids it was one of the best hotels we

all the facilities in the hotel. different swimming pools, playground for the kids.

it is a kids friendly hotel, there are many facilities for children and my kids had fun there.

very noisy at night. we could hear kids running down corridors until past midnight

only kids' sweet cereals available - selection of healthy cereals would have been nice

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently

when we woke up in the morning, there were many kids just going home past our hotel

room sound proofing was not existing (could hear kids in adjacent room talking and shouting all the time)

easy check in and late check out

great wifi

the location is also very convenient with everything in walking distance and the wifi signal was stable during

nice room, good wifi, very comfy bed, large bathroom

excellent wifi

much noise from kids running around early in the morning, which i know it's not the hotel's fault, but was

definitely not worth the 10 euros they charge - and esp not worth it for young kids staff seemed very short

pool was much smaller than we thought so only the kids got to use it

pool was much smaller than we thought so only the kids got to use it

location, quiet, wifi

comfortable bed an bedding . early check-in and late check out

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

we had to go back later for better explanation around wifi password and other things

not located in the attractive center but still ok, accessible by walk. has wifi.

wifi does not work well, when i was booking it said they have bathtub but there was only shower

the location the beds were comfortable the size of the room was great for a family with 2 kids

not provided but a lovely cafe is just across the street, and the kitchen and nearby grocerie walkable stores

kitchen equipment sufficient but not great

kitchen was well organized and equipped with utensils, plates and cups for dining in for any

laundry machine and the shower

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

location seems to me safe and can go with kids as well

single beds were forced in one room, no room to walk for 2 adults and 2 kids

even gave us back toys the kids left in the first room

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

the size of the room and wifi were ok.

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel

good hotel in prime location with a nice bar and terrace.

breakfast was very varied and hearty, and the wifi signal was excellent in all areas

a family-run hotel, pet-friendly, and kept very clean.

room service staff was also very polite and helpful

wifi could be better

was a noise of a washing machine that started working, probably the room we stayed is near some laundry or

warm the room * no hair dryer (but it was delivered after asking for several times) * what is wifi password

slow wifi

the situation of the suite was excellent -- two bedrooms, so kids had their own space

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

location and big, well stocked room with a full kitchen if you wanted to cook in the apartment

loved it! kitchen and 2 balconies in our premier suite.

no laundry facilities in suite

no soap for sink, choppy wifi

next, the wifi is useless in the rooms

wifi worked fine

price and location are great. clean comfy and the wifi worked well.

no wifi in the rooms, although is advertised everywhere.

kids totally loved all those buttons they could press, so our stay was full of happy giggles

modern and the whole paraphernalia of the devices in the bathroom was great, especially for kids

was immaculate and brand new my kids were fascinated by all the gadgets

wifi not bad but could not upload photos to facebook

wifi barely worked - there wasn't enough shower gel

basic bedroooms with fresh towels wifi

location and good wifi

hotel offers the essentials ,private bathrooms in every room ,opening windows , free wifi and some toiletries

they count every person and child... not very accommodating with kids.

school trip very noisy kids

large groups of kids staying. made lots of noise all day/night. they took over the whole place.

next wifi, in the evenings it was minus 1meg and useless

tv, wifi working well

wifi excellent

breakfast finished at 10am, so it was kind of early (for us, on holidays ;) rooms are not new, but

the wifi connection was not the greatest.

building works outside the hotel breakfast

clean room with comfortable bed and good breakfast

the server tried hard to get us food for the kids as fast as possible

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

wifi was great

i don't see the reduced fitness facilities as a problem (it's a restored building so limited space for this

wifi not good

problems to connect with the wifi. they said it was because i have an iphone.

was no wifi except for in the reception, which was closed between 8pm-8am

wifi was also excellent

the wifi wasn t very good either but it didn t impact our stay

wifi is super unstable, and it disconnects all the time

did have to strap the windows shut with a belt in the kids room for safety reasons

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

my kids were really disappointed and

pool was a huge disappointment, nothing like it was in the pictures (more like a kids pool or a decoration pool

we did not try the jacuzzi, as they told us it was not for kids

wonderful breakfast with a great selection of fresh fruit, cereals, meats and eggs cooked to your taste

wifi in bedroom was spotty upstairs

hotel, old and traditional but with good heating and good wifi

we really appreciated the offer of free laundry and coffee, snacks and sherry in the snug panelled area close

great location, very friendly staff, breakfast, nice room, historic building

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

the bar staff are very friendly and so are the reception staff who do everything they can to help us

wifi never worked so it was hard for us to book things for our future plans

room service

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

the luxury of the kids having their own bedroom and bathroom was perfection

the little pool in spa is a huge plus

the spa is small, and you have to reserve it in advance (we called 30min beforehand and it was free),

we had to depart before breakfast and they made us up a to go breakfast box

rooms are lovely and the bar on top floor is comfortable place to unwind and have

it would have been nice if there was a pool. the kids were asking for one.

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

choices on room service menu, no pool or gym

we were not given the wifi password on arrival

receptionist was nice comfortable room and beds reasonable room service

wifi signal in the room was weak.

breakfast very tasty and varied

rooms medium size with small balconies overlooking at a square with cafes& bars

breakfast was lovely too

location , room, laundry service . staff

we booked a room with a pull-out sofa, which worked well for kids staying with parents

junior suite was excellent for kids. lovely staff. beautiful buildings.

in bath tube is sufficent to fill it and have a proper bath free of charge sauna facility and gym downstairs

needs better and improved security for wifi. stopped too much.

the hotel is in a great location, staffs are very friendly and wifi is fast.

good wifi and good staff

need to get help from the staff which we feel quite uncomfortable to disturb the staff at the kitchen

the hotel might want to look at plumbing in hot water to the kitchenette, but i m sure like, us most people

wifi was weak in the evenings. no foreign language channels on the tv.

good wifi for getting my work video calls done (occasionally dropped but still good)

clean room with great room service and little touches

staff beautiful property great location very good gym . spa average

good gym with equipment available 24 hour

roof top bar was excellent and a nice place to have a drink at sunset before dinner in nearby restaurants

good to chill out after a long day but would not be good if busy, plus a sauna and small gym

wifi was intermittent in the top room. tv old fashioned.

wifi was super fast

the wifi worked well and breakfast was excellent with every choice imaginable

no coffee in the hotel and no laundry facilities.

hotel clean, had everything we needed, good wifi, shower worked well, great air conditioning

weak signal for wifi

the wifi could be better.

the wifi wasn t very strong

wifi connection good, and location is very convenient

friendly service & early check in

convenient location. nice and cool ins. plenty of room. 2 story with loft for kids.

had a family room, with a mezzanine upstairs for the kids, which they loved

the kids liked how it split into 2 levels with a small spiral staircase, adding to its outstanding

staff was very nice, they give us bigger room since we had kids with us

we had a family room for 4 people and kids got their own

coffee and tea with biscuits is super convenient if you travel with kids

booked months in advance a superior room for me and my 2 kids

wifi signal was very poor

spacious, comfortable and with the bonus of a spa bath

the breakfast was sumptuous and more like a brunch

not recommended for families with young kids

regrettably the hotel does not have a clients bar or lunch and dinner dining.

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to

the wifi is poor

the room was spacious and clean with good wifi

excellent location. comfortable beds. free efficient wifi

wifi wasn't great, if you need wifi for business then have another option with you

wifi was a bit spotty but we were in the top floor.

wifi didn t work. the staff tried their best to fix but failed.

shower was good with plenty of hot water and the wifi worked well

hotel is clearly not accessible to people with disabilities or kids in pushchairs

when rowdy kids camped under our window the cigarette smoke permeated the room.

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

spiral staircase upstairs room for kids

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

air con very good, wifi excellent

kitchen public area is great if you want to microwave your food or have warm water for drinks

wifi worked well, great location, ac was cold, staff super helpful

could not get wifi except for a little while at start made life very difficult

nice extra to have spa bath in the room

really lovely lady working in breakfast room

breakfast could be more varied

breakfast room was very cramped - food selection was good but the tight, crowded space with

the ladies in the breakfast room were equally as nice and very friendly

wonderful, helpful staff. fantastic breakfast and central location

free wifi

breakfast a good choice

good breakfast (although the same every day), friendly staff, decent wifi, good value for money

location excellent, excellent breakfast, friendly staff - held our bags til room was ready

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

asked to change our booking to an apartment with a kitchen and the staff were happy to accommodate our wishes

everything is perfect except the wifi. but i really like this hotel!

wifi was rather slow.

the kitchen utensils were cheap the furniture was very cheap

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

the wifi kept cutting off.

wifi in room not good, used data instead, if this could be beefed up it would be much better

great wifi also

limited 5g reception in the room, but free wifi.

of the most helpful we have ever had and the little touches of sweets in the room and free mobile wifi unit to

excellent location and value for money. the free wifi egg was an added bonus.

breakfast and the amazing pool in the roof top facing alhambra

staff, the clean room, the terrace view, the location and the mobile wifi unit

heat was rather intense but it is a city, it would of been good to have had a plunge pool on the roof

failed , price was high , the reception area was like a small restaurant welcome , not for kids , nothing given

maybe challenging with young kids

great location. wifi worked well.

good breakfast, wifi and location

a small relaxing spa was also included in the price and for us it was a bonus

liked the kit for the kids

the kitchen is fully equipped with everything you need

comfortable bed, excellent shower, functional kitchen

we loved the built-in kitchen

location, good kitchen, comfortable

wifi never worked

the downstairs bar and event room is beautiful

wifi is poor

litter bins in the room, had to bring plastic bag to collect trash till the room service collected them next

the jacuzzi/spa bath was amazing

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

small hotel with friendly staff & a nice bar area to have a coffee or a glass of wine

wonderful staff, great bar downstairs and excellent location

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

no swimming pool

a pool would have been great - temperatures were approx 36 degs during our stay.

breakfast was also very nice - although too expensive

room service touches

room service breakfast was good

the roof bar has great views of the center

location great. wifi worked well.

- the rooftop bar had a good menu, good service, good view, and accepted our diners club credit card

the wifi was good and so was the aircon

hotel has a roof top bar and restaurant which is pleasant in the evening for a cold drink and to look at the

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

wifi was strong

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

excellent in room wifi

wifi was spotty.