mulberry tree and the large water trough brimming with crystal clear water with floating flower petals

the wifi was not working

bar and and restaurant was closed at night

wifi not

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good

to the airport, bar downstairs, and you can also order food

rather scruffy and run down, apart from entrance and bar area

the bar restaurant were considered our local when we lived in t he area some years ago

we had a snack from the bar area which offers a small menu of sweet and savoury crepes

bar staff were rude and grumpy

man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant

pet friendly and nice room

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double

in took a while as the bar was busy ,so we had to wait

close to motorway easy parking hotel attractively decorated good room rate restaurant staff

it was a good location and easy parking.

everything went well but the wifi was a bit bad

free parking and very easy access

parking was near the hotel

just off motorway. parking on site.

big parking, direct access to highway, big bathroom

easy to access from the motorway. good bar next door for food. free parking. friendly staff

didn t say a word about anything wifi passcode, checkout time, breakfast option

easy parking, plenty of space

great location plenty of parking bays good tavern next door for dinner and breakfast

easy to access from the motorway. good bar next door for food. free parking. friendly staff

there was plenty of free parking space

24h bar and restaurant

good place on the way to granada, quiet room and big, comfy beds, parking seemed secure.

and comfortable with plenty of free parking and excellent attached restaurant

+good location +friendly staff +free parking +clean big room

el late check out

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

clean great bar and cafe,

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an

wifi did not work

wifi useless, position

parking is not the easiest for a large car, but doable with some small effort

parking is free and just in front of hotel

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

the parking was for free

the hotel because of the information provided , however , there is no restaurant , only a snack bar , there is

bedroom we were initially alocated was on the floor above the kids play area and was noisy

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

kids menu 15

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

wifi in the room was awful. ok in the public spaces.

you can hear whole conversations going on from the next rooms including banging on walls and some kids shouting

free wifi didnt work. ac not great.

pet friendly and tram to centre outside

no wifi that i was made aware of

wifi was ok

no bar or breakfast, covid was the problem not hotel.

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

never a 4 star hotel, no tea nor coffee making facility, no mini bar nor fridge in room

wifi is

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots

all the facilities in the hotel. different swimming pools, playground for the kids.

the cooks were so sweet and made my kids mini pancakes

general facilities, cleanliness, staff, playroom for kids, swimming pools

pools and kids club facilities also room service!

breakfast cereals would have been nice , kids evening food was a little expensive and silly hats for swimming

my kids were in other rooms which were ok

nice and good facilities. i went with my two kids and elderly parents and we enjoyed our time.

i ended up taking a taxi after walking a little bit with kids

the room was sufficiently large and the bed was comfortable, the breakfast and dinner buffet was just perfect

the outside terrace with plunge pool could be done so much better

group of school kids left to run around making a noise. not good for guests

the bar was closed (covid measure?). there were a coffee and candy machine instead.

wifi very slow-not quick. foyer/entrance feels a little impersonal/no frills

is me struggling to find bad points: the wifi was a bit weak and the bathroom floor was slippery (tbh we did

was our second stay at this hotel because we loved it so much the first time love the rooftop pool with views

about my stay from months in advance and my request for connecting room because i travel with my kids, when i

evening and lunch (granada is cheaper than other parts of spain) +good place to stay with small kids, the swimming

the wifi was very slow.

se apoderaron del hotel, no pudimos usar la piscina, el gym casi queda destrozado, ruidos y carreras por los

was fine except the free wifi, it was not working well and if you wanted a faster speed, you would have to pay

only kids' sweet cereals available - selection of healthy cereals would have been nice

very noisy at night. we could hear kids running down corridors until past midnight

room sound proofing was not existing (could hear kids in adjacent room talking and shouting all the time)

kids has no discounted price which was strange as other hotels usually offers half price for kids

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently

lots of bars/cafes close by

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

mini bar was empty and no menu for room service was available

perfect location.lovely bar which serves good tapas.would definitely stay again.

bed is comfortable, with daily room service .

there is a spa area, which unfortunately we could not try out as they don't allow kids inside

kids enjoyed the rooftop pool, even if the water was a little chilly

not good for kids, the pool isn t big enough and the feel is more adults only

wifi was not perfect near the window in the room.

were great, we got a generous late check out to 2pm as we had a train to catch in the afternoon

a family-run hotel, pet-friendly, and kept very clean.

location seems to me safe and can go with kids as well

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after

even gave us back toys the kids left in the first room

single beds were forced in one room, no room to walk for 2 adults and 2 kids

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

coin laundry just 2 mins walk away

wifi was a bit slow

staff on reception (kim) and in the bar (manolo)

wifi password was not provided at check in or in the room

lobby and the bar area of the hotel have been modernised

great wifi

the location is also very convenient with everything in walking distance and the wifi signal was stable during

excellent wifi

easy check in and late check out

nice room, good wifi, very comfy bed, large bathroom

kids totally loved all those buttons they could press, so our stay was full of happy giggles

modern and the whole paraphernalia of the devices in the bathroom was great, especially for kids

was immaculate and brand new my kids were fascinated by all the gadgets

hotel offers the essentials ,private bathrooms in every room ,opening windows , free wifi and some toiletries

wifi not bad but could not upload photos to facebook

location and good wifi

wifi barely worked - there wasn't enough shower gel

basic bedroooms with fresh towels wifi

slow wifi

wifi didn't work for us at all which was very frustrating

was a noise of a washing machine that started working, probably the room we stayed is near some laundry or

warm the room * no hair dryer (but it was delivered after asking for several times) * what is wifi password

room service staff was also very polite and helpful

comfortable bed an bedding . early check-in and late check out

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

we had to go back later for better explanation around wifi password and other things

not located in the attractive center but still ok, accessible by walk. has wifi.

wifi does not work well, when i was booking it said they have bathtub but there was only shower

the location the beds were comfortable the size of the room was great for a family with 2 kids

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

not provided but a lovely cafe is just across the street, and the kitchen and nearby grocerie walkable stores

the location the beds were comfortable the size of the room was great for a family with 2 kids

laundry machine and the shower

definitely not worth the 10 euros they charge - and esp not worth it for young kids staff seemed very short

pool was much smaller than we thought so only the kids got to use it

much noise from kids running around early in the morning, which i know it's not the hotel's fault, but was

pool or gym

parking garage attached to the hotel, no room service

the situation of the suite was excellent -- two bedrooms, so kids had their own space

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

wifi in my room didn't work, however i did get to change rooms the next day and all was fine from

kitchen was set up with microwave, refrigerator, plates, etc

loved it! kitchen and 2 balconies in our premier suite.

issues: 1) wifi did not work well on 1st floor 2) room was not well cleaned - long hairs in bed and floors not

the wifi wasn t very good either but it didn t impact our stay

was no wifi except for in the reception, which was closed between 8pm-8am

clean , friendly and well located . good wifi , aircon and great facilities.

problems to connect with the wifi. they said it was because i have an iphone.

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

no restaurants close by. only a snack bar available

laundry charge was very high.

the wifi was extremely slow, sometimes not even working.

room service was prompt

no soap for sink, choppy wifi

next, the wifi is useless in the rooms

no wifi in the rooms, although is advertised everywhere.

good wifi

the shower, the vending machine (the coffee one), the air conditioning, the room service

large groups of kids staying. made lots of noise all day/night. they took over the whole place.

school trip very noisy kids

they count every person and child... not very accommodating with kids.

great location. great wifi

location, wifi, comfy bed

the luxury of the kids having their own bedroom and bathroom was perfection

the luxury of the kids having their own bedroom and bathroom was perfection

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

it reads: small and luxurious great staff great breakfast great rooms a general feeling of great

the bar is small but very good

hotel,staff was perfect.family room with kids tent was perfect.

is basically a kids pool

we have kids

room service and the restaurant were nice

best part was the rooftop pool w view

the server tried hard to get us food for the kids as fast as possible

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

staff without exception from reception to valet parking to room service were of very high levels of professionalism

free wifi was very slow

in the evening hung up on me while trying to call to ask for menu for room service

very friendly staff and excellent breakfast as well

cleanliness, location , price , style , prices of mini bar are very reasonable

breakfast very tasty and varied

breakfast was good but could have had a few more fresh items

lively square, the nice staff, the great location, the reasonably sized room and the decent wifi: it

pool was a huge disappointment, nothing like it was in the pictures (more like a kids pool or a decoration pool

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

we did not try the jacuzzi, as they told us it was not for kids

did have to strap the windows shut with a belt in the kids room for safety reasons

my kids were really disappointed and

room could have been nicer ( ps i produce hand made rugs and it was not one of mine :) the mini bar was not

for sightseeing and walking around the city, food in the restaurant

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in

the room, the spa, the alfresco - all wonderful

the atmosphere in the restaurant/ bar area in the garden was very pleasant

weak signal for wifi

this wifi is a bit dodgy, i just gave up on it in the end

the wifi could be better.

wifi didn`t work

the wifi doesn t work very well, its slow

junior suite was excellent for kids. lovely staff. beautiful buildings.

we booked a room with a pull-out sofa, which worked well for kids staying with parents

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

junior suite was excellent for kids. lovely staff. beautiful buildings.

we liked that there was a gym, sauna and steam room

it would have been nice if there was a pool. the kids were asking for one.

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

a beautiful roof top area with bar that overlooked the alhambra great breakfast good location to all attractions

spa and massage was excellent

the view from the rooftop bar was exceptional as the sun set over the alhambra it was a wonderful place to have

staff were great and friendly, particularly with kids

breakfast was delicious

gym equipment wasn't functioning.

the wifi was terrible.

the roof top pool had all amenities toilets, sun beds ,first aid point , brilliant for couples to families

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

wifi goes on and off a lot!

excellent in room wifi

wifi was working well

the roof terrace bar is a must to visit

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed

excellent location, amazing staff, room service is at its best

though google shows a picture of a pool, very expensive for what it is, far away from old town, room service is

very nice hotel - modern, renovated, clean, with very comfortable bed, selection of pillows, good wifi,

the bed was very comfortable the bar staff were excellent the cossiants were good

had only 2 choices of cereal for tge kids but rest of the food was ok

kids crying next room no shampoo and body gel

breakfast buffet was reasonable

with parking nice breakfast on the roof of the universal following morning

wifi as advertised also no bar open as advertised because there were not many guests the food was

loved the pool area with a fabulous view of whole town

of the most helpful we have ever had and the little touches of sweets in the room and free mobile wifi unit to

the breakfast was also good and we miss granada already

within walking distance to all major attractions, excellent facilities, efficient service, good breakfast,

heat was rather intense but it is a city, it would of been good to have had a plunge pool on the roof

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

i like in-room service, but i do like more coffee (only one was possible)

wifi was good and the room very

small hotel with friendly staff & a nice bar area to have a coffee or a glass of wine

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

the bed is comfortable, the wifi is good and breakfast is ok (not great)

wifi was just too slow

poor wifi.

wifi was shotty

great swimming pool overall excellent value for money

the pool is eco-freindly using salt not chlorine

nice garden and pool

pool was fabulous

decent gym and nice to have the hammam (warm pool and small steam room)

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

ideal location, rooftop bar excellent and the staff / service were exceptional.

roof top bar was excellent and a nice place to have a drink at sunset before dinner in nearby restaurants

we took advantage of the hammam (baths) multiple times and would have liked to use the gym if we had enough

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

wifi was a no-go for any video call.

kitchen public area is great if you want to microwave your food or have warm water for drinks

could not get wifi except for a little while at start made life very difficult

also good wifi

the wifi signal was weak.

ingo, eva, lola and the other staff were always ready to help - even with our laundry and ironing

wifi and internet connection was horrible (which seems to be the case for the entire albaicin area)

building, fantastic beds, helpful staff who suggested restaurants, really lovely buffet breakfast included with

hotel, old and traditional but with good heating and good wifi

they also make a good cup of tea and do room service as there are no facilities in the room

lousy wifi, average breakfast

the hotel might want to look at plumbing in hot water to the kitchenette, but i m sure like, us most people

we booked a junior suite which was very large with a reception room, kitchenette, bedroom and en-suite bathroom

kitchenette could be a little more equipped if possible for longer stays

the staff. free wifi. location.

good breakfast and wifi

bathroom countertop, consistent hot water, large bed, good closet space, excellent complimentary wifi, friendly

location great ,nice interior ,desk allowed us to get local laundry picked up .

hotel clean, had everything we needed, good wifi, shower worked well, great air conditioning

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

breakfast, location, value fir money, screaming school kids

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

there are no facilities (apart from wifi) and no tv remote in the room

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

i have not manage to use coffee maker but the coffee in bar was likely much much better.

the bar closed early so we used local bars

has in the room nespresso, and a mini bar (so you have a little fridge)

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were

liked the kit for the kids

the room was fantastic, great little kitchen, and bathroom was spacious

nice to have a small kitchen for tea/coffee in the morning

location, good kitchen, comfortable

kitchen not ideal for cooking

convenient location. nice and cool ins. plenty of room. 2 story with loft for kids.

kids loved it

the kids liked how it split into 2 levels with a small spiral staircase, adding to its outstanding

great location , the duplex room is enjoyable, kids love it , the room is clean too

nice suite for kids

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the

nice to have a kettle in the room, there is also a communal kitchen upstairs

wifi was erratic and sometimes slowed down to almost nothing.

the public kitchen is very nice and you can see the beautiful scenery outside through the large windows

maybe challenging with young kids

failed , price was high , the reception area was like a small restaurant welcome , not for kids , nothing given

a small relaxing spa was also included in the price and for us it was a bonus

great modern room. brilliant wifi. very nice staff. great location.

spa was closed due to covid might be or not but could not be used while others are open

everything was great! wifi not super fast, but fast enough.

that did not have laundry service

wifi didn t work. the staff tried their best to fix but failed.

were there for business and we really needed the wifi working

excellent location. comfortable beds. free efficient wifi

beautiful room and comfortable, it was a bit noisy because there were kids football teamsud83dude02 but it's

first night we were unable to sleep at all because there was a huge group of kids(30/40 kids or so) , from a

swimming pool is good for kids

shower (also without division from the bed room is not really practice especially traveling with kids

the pool.

wifi was good

there was also laundry service, bathrobes and slippers, which i didn't use though

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was

wifi speed could improve further

excellent wifi

area turns into a very very noisy restaurant that could be heard from my top floor bunk bed, plus kids shouting

of my kids and my husband injured themselves on the metal bars around the sofa beds that the kids slept

wifi didn't work properly- i could not connect to it from my computer and managed to do so only

wifi didn't work in the room

not available wifi in my room and do not have individula locker.

the room i d booked in first place which was changed on second night also despite request, kids room was far

the beds weed a bit uncomfortable, fine for the kids.

this is my only down point as i was travelling with kids

traveled with my husband, 3 kids and 2 parents

location was great, the staff were friendly and the room size for 2 adults and two kids was great

also it was nice to have the small spa area downstairs

booked an option with breakfast not included, and the spa was closed, so we haven't tried any service

great mini bar and tea making facilities :) comfortable king size bed with a great selection of pillows

the spa was a little bit outdated.

it was friendly and very comfortable, with a spa onsite which we did not have time to use

my children like the bunk bed and special book for kids. the location is very good.

we did not want one but had a conjoined room where it was clear there were kids through the door

where comfy and kids bunk bed in an extra room is a great idea and thelcation of the hotel is

there were also a group of college kids at breakfast on the first day

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

good wifi, clean, helpful staff and spacious quiet room

spotlessly clean, super friendly staff, great breakfast

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so

the wifi was very slow

next to noisy laundry

the breakfast wasn t great, but a reasonable price for what you get.

wifi works well

is outstanding, staff is outstanding, comfort is outstanding, location outstanding and breakfast is outstanding

the street it s livated on has many good tapas restaurants and places for breakfast

breakfast was well cooked with a wide range