to be people living full-time in the hotel who used the small courtyard to hang out their laundry

there is no spa and the bar and restaurant were permanently closed

great shower, windows, and wifi

games room was fantastic, the kids loved it

games room was fantastic, the kids loved it

mulberry tree and the large water trough brimming with crystal clear water with floating flower petals

eggs are proposed for breakfast need to renew the reception seats mini bar has only drinks, no snacks missing

easy parking on street

lunch at the hotel restaurant is not good wifi not good

wifi access is not as good as it must be.

friendly hosts and parking for moto behind gates

the wifi was not working

bar and and restaurant was closed at night

wifi not

easy parking

big parking, direct access to highway, big bathroom

beds super comfortable, met expectation, free parking

free parking and very easy access

late night were two minor problems with wifi and a light

easy parking, plenty of space

wifi was very poor shower didn't work no plug in bath

great location plenty of parking bays good tavern next door for dinner and breakfast

except the evening meal had to be taken in the snack bar rather than the restaurant but as it was only one night

didn t say a word about anything wifi passcode, checkout time, breakfast option

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good

man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant

to the airport, bar downstairs, and you can also order food

bar staff were rude and grumpy

private parking, easy access to the autovia, friendly reception.

rather scruffy and run down, apart from entrance and bar area

the bar restaurant were considered our local when we lived in t he area some years ago

el late check out

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an

clean great bar and cafe,

the bar staff were slow

the restaurant and the bar are in the same building.

wifi did not work

location and bar on roof

the breakfast was self serve and a nice simple buffet

typical city centre hotel ,underground car park--charge excellent roof bar -take your own

for using the wifi we had to go to the reception area as is was very limited in our room.

wifi non existant

bedroom we were initially alocated was on the floor above the kids play area and was noisy

kids menu 15

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

kids menu 15€

because of the pandemic the pool was not in use

gym was disappointing by all means, the treadmill broke within 1 hour and never got fixed

cannot call a hotel pet friendly and not accept them into the bar area

nice rooftop pool and rooftop cocktail bar

the laundry service is not complimentary, and the reception staff provided me with a list of prices

you can hear whole conversations going on from the next rooms including banging on walls and some kids shouting

near bus stop and alsa station, wifi signal is very excellent.

with different options, as well for tea next to the reception desk with places covered with wifi for guests to

wifi was very bad

no wifi that i was made aware of

also had some options for kids

we had a drink on the patio the friday night and enjoyed seeing lots of local families with young kids using

we liked our room with a terrace, nice staff, swimming pool and safe parking

excellent pool

bar served the best beers and had a great food menu, if you wanted more then the restaurant was

lack of information on pool facilities. half pension meal options limited.

really comfortable and great design. great breakfast and indoor pool available.

spacious room with a stunning view

hotel had all the facilities of a city centre spa hotel but at a much lower price

would have been great if the spa had been open earlier and on the monday

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

never a 4 star hotel, no tea nor coffee making facility, no mini bar nor fridge in room

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots

group of school kids left to run around making a noise. not good for guests

the only thing i might improve or change is the opening time of the bar ( very limited)

the outdoor swimming-pool is also great

the bar was closed (covid measure?). there were a coffee and candy machine instead.

wifi was pretty terrible

nice and good facilities. i went with my two kids and elderly parents and we enjoyed our time.

my kids were in other rooms which were ok

i ended up taking a taxi after walking a little bit with kids

spacious and there s bathtub. room service available.

no precision that swimming pool is seasonal

about my stay from months in advance and my request for connecting room because i travel with my kids, when i

evening and lunch (granada is cheaper than other parts of spain) +good place to stay with small kids, the swimming

was fine except the free wifi, it was not working well and if you wanted a faster speed, you would have to pay

couldnt connect wifi with smart tv .wifi not very good in the rooms and its a super warm hotel

the price, the staff, the room, the location, room service

there is a spa area, which unfortunately we could not try out as they don't allow kids inside

not good for kids, the pool isn t big enough and the feel is more adults only

kids enjoyed the rooftop pool, even if the water was a little chilly

people in the

of the room service were high, breakfast not included and no free access to the sauna or vapor

staff, as ever, were excellent - from the bar staff, the waiter at breakfast, the reception staff, cleaning

staff on reception (kim) and in the bar (manolo)

room, great breakfast, great garage for my motorbike, but most of all the people

wifi password was not provided at check in or in the room

very good breakfast

the laundry room was audible

the breakfast in the bar is expensive, compared to other ventas on the way.

travelled with a dog and the booking said the pet was included - we were charged 20 euros extra on checking

wifi is good, bathroom is good, beds were relaxing to sleep on

hotel is pet friendly and pets are

facilities are good and the kids love the pools

staff, beautiful spacious rooms, nice buffet, lovely indoor pool for the kids and dogs being allowed was amazing

all the facilities in the hotel. different swimming pools, playground for the kids.

pools and kids club facilities also room service!

it is a kids friendly hotel, there are many facilities for children and my kids had fun there.

very noisy at night. we could hear kids running down corridors until past midnight

room sound proofing was not existing (could hear kids in adjacent room talking and shouting all the time)

when we woke up in the morning, there were many kids just going home past our hotel

only kids' sweet cereals available - selection of healthy cereals would have been nice

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently

i stayed at the hotel with my two kids i d come to visit, we had breakfast, lunch, and dinner at the hotel

plenty of parking

parking, easy access if travelling through, mountain view from window

breakfast was perfectly fine. tostadas were lovely. plenty of parking.

price was ok, free parking

excellent wifi

the location is also very convenient with everything in walking distance and the wifi signal was stable during

nice room, good wifi, very comfy bed, large bathroom

easy check in and late check out

great wifi

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

mini bar was empty and no menu for room service was available

lots of bars/cafes close by

the size of the room and wifi were ok.

nice bar downstairs

a family-run hotel, pet-friendly, and kept very clean.

location seems to me safe and can go with kids as well

single beds were forced in one room, no room to walk for 2 adults and 2 kids

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

even gave us back toys the kids left in the first room

pool was much smaller than we thought so only the kids got to use it

definitely not worth the 10 euros they charge - and esp not worth it for young kids staff seemed very short

much noise from kids running around early in the morning, which i know it's not the hotel's fault, but was

pool on roof was more of a plunge pool. lovely space but not for swimming.

rooftop bar and pool is a great plus

wifi didn't work for us at all which was very frustrating

the wifi was really bad

room service staff was also very polite and helpful

warm the room * no hair dryer (but it was delivered after asking for several times) * what is wifi password

was a noise of a washing machine that started working, probably the room we stayed is near some laundry or

we had to go back later for better explanation around wifi password and other things

comfortable bed an bedding . early check-in and late check out

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

not located in the attractive center but still ok, accessible by walk. has wifi.

wifi does not work well, when i was booking it said they have bathtub but there was only shower

the location the beds were comfortable the size of the room was great for a family with 2 kids

didn t get the wifi password till the next morning and mobile signals were very weak

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

of the main tools in kitchen was missing - corkscrew

one air conditioning unit located in the kitchen and no fans

was immaculate and brand new my kids were fascinated by all the gadgets

kids totally loved all those buttons they could press, so our stay was full of happy giggles

modern and the whole paraphernalia of the devices in the bathroom was great, especially for kids

basic bedroooms with fresh towels wifi

hotel offers the essentials ,private bathrooms in every room ,opening windows , free wifi and some toiletries

wifi barely worked - there wasn't enough shower gel

wifi not bad but could not upload photos to facebook

location and good wifi

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

the situation of the suite was excellent -- two bedrooms, so kids had their own space

wifi was a bit hit and miss. rooms a bit dark.

good wifi

wifi in my room didn't work, however i did get to change rooms the next day and all was fine from

small bed, not for 2 adults

price and location are great. clean comfy and the wifi worked well.

the shower, the vending machine (the coffee one), the air conditioning, the room service

good wifi

- good price - perfect location to explore the city - clean - good wifi - modern room

they count every person and child... not very accommodating with kids.

school trip very noisy kids

large groups of kids staying. made lots of noise all day/night. they took over the whole place.

air conditioning and wifi - working perfectly

next wifi, in the evenings it was minus 1meg and useless

property has no elevator, the password for wifi is written only in the reception and if you are at third floor

wifi is super unstable, and it disconnects all the time

the wifi wasn t very good either but it didn t impact our stay

wifi was also excellent

problems to connect with the wifi. they said it was because i have an iphone.

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

the server tried hard to get us food for the kids as fast as possible

in the evening hung up on me while trying to call to ask for menu for room service

great restaurant and bar area

great service in the bar and restaurant particular y monica

my kids were really disappointed and

did have to strap the windows shut with a belt in the kids room for safety reasons

pool was a huge disappointment, nothing like it was in the pictures (more like a kids pool or a decoration pool

we did not try the jacuzzi, as they told us it was not for kids

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

wifi worked well, there is a mini fridge which was very useful

room service

no restaurants close by. only a snack bar available

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

the staff are terrific, and they even do some laundry for free

great location, very friendly staff, breakfast, nice room, historic building

wifi was weak but it was weak in the whole neighborhood so it s not the hotel s fault

excellent location, staff, brekfast, great parking lot, spacious room, nice amenities and wifi

very good breakfast. good quality of toiletries. good wifi.

the luxury of the kids having their own bedroom and bathroom was perfection

the pastries at breakfast were also so delicious - light and oh so flaky

the water temperature in the spa room - was expecting a hotter bath.

they have 1 pool in their spa area but no outdoor pool (i think the photo suggesting this may have since been

we had to depart before breakfast and they made us up a to go breakfast box

rooms medium size with small balconies overlooking at a square with cafes& bars

wifi could definitively be faster; and bed covers could be a big thicker so that one can sleep with

they let us have late check out with no extra!

breakfast very tasty and varied

great location and free communal mini bar with pastries and fruit

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

it would have been nice if there was a pool. the kids were asking for one.

receptionist was nice comfortable room and beds reasonable room service

spa and massage was excellent

a beautiful roof top area with bar that overlooked the alhambra great breakfast good location to all attractions

we booked a room with a pull-out sofa, which worked well for kids staying with parents

junior suite was excellent for kids. lovely staff. beautiful buildings.

excellent location. fast wifi. quiet and tidy.

nice spa service

great little gym sauna and steam rooms

good gym with equipment available 24 hour

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

hotel, really welcoming staff, great rooftop bar and excellent breakfast (including the

excellent shower and bathtub), staff is always taking care of you, breakfast is very good, gym is very well

the royal breakfast was great & also we cherished the hammam + spa area with the pool

lousy wifi, average breakfast

mini kitchen in rooms with coffee/tea/fridge

the bed very old and not comfortable. wifi

good wifi for getting my work video calls done (occasionally dropped but still good)

we booked a junior suite which was very large with a reception room, kitchenette, bedroom and en-suite bathroom

location great ,nice interior ,desk allowed us to get local laundry picked up .

wifi was super fast

the staff. free wifi. location.

bathroom countertop, consistent hot water, large bed, good closet space, excellent complimentary wifi, friendly

the wifi worked well and breakfast was excellent with every choice imaginable

wifi didn`t work

even passwords for wifi was

the wifi could be better.

friendly service & early check in

weak signal for wifi

the kids liked how it split into 2 levels with a small spiral staircase, adding to its outstanding

we had a family room for 4 people and kids got their own

we are a family of four and the loft room area for the kids was fabulous

staff was very nice, they give us bigger room since we had kids with us

convenient location. nice and cool ins. plenty of room. 2 story with loft for kids.

air con very good, wifi excellent

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

could not get wifi except for a little while at start made life very difficult

also good wifi

kitchen public area is great if you want to microwave your food or have warm water for drinks

were there for business and we really needed the wifi working

wifi and breakfast was also okay

wifi wasn't great, if you need wifi for business then have another option with you

wifi didn t work. the staff tried their best to fix but failed.

everything was great! wifi not super fast, but fast enough.

the facilities were great and the pool area on the rooftop was a great bonus

they provided us with a free portable wifi to use around town

everything was good. got early check in as well.

excellent location and value for money. the free wifi egg was an added bonus.

breakfast and the amazing pool in the roof top facing alhambra

booked months in advance a superior room for me and my 2 kids

coffee and tea with biscuits is super convenient if you travel with kids

hotel is beautiful and full of character with nice rooms and furnishings and lovely bathrooms; breakfast in the

location - design and atmosphere - staff - the room - room service - food

hotel wifi was a bit weak - i had to do a work zoom from my room, and my connection kept lagging

not recommended for families with young kids

the room was very comfortable, and the wifi was solid

the wifi is poor

location, staff and wifi

wifi shows we are connected but we are unable to send photos or upload to social media from any

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

breakfast breads did not seem fresh, no pool.

nothing other than we couldn t stay longer. breakfast is pricy!

conveniently located valet parking below the hotel with ev charging

it was very cold during breakfast, but everything else was great

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than

location excellent, excellent breakfast, friendly staff - held our bags til room was ready

stay at hotel macia plaza was exceptional, beautiful location, fantastic helpful staff, lovely breakfast and so

wifi was a disaster and definitely needs to be updated

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

our kids enjoyed a lot for staying in an old style palace and having a doublex room

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

when rowdy kids camped under our window the cigarette smoke permeated the room.

spiral staircase upstairs room for kids

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

wonderful staff, great bar downstairs and excellent location

wifi quite slow.

clean and tidy. great location. bar prices very reasonable for hotel

breakfast in the restaurant next door was lovely as was the accompanying bar & the meal we had in the evening

liked the kit for the kids

well-equipped amenities: the bathroom was very spacious, and the kitchen was well-stocked with everything needed

the kitchen is fully equipped with everything you need

the room was fantastic, great little kitchen, and bathroom was spacious

mini kitchen was nice to have

the cooling system was bad and breakfast was very low standard. wifi was slow.

it s a small breakfast room and you had to book a take at a certain time, 8 9 or 10.

the spa bath was a treat to relax in at the end of the day

the ladies in the breakfast room were equally as nice and very friendly

breakfast could be more varied

failed , price was high , the reception area was like a small restaurant welcome , not for kids , nothing given

maybe challenging with young kids

great location. wifi worked well.

spa was closed due to covid might be or not but could not be used while others are open

great modern room. brilliant wifi. very nice staff. great location.

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

staff very friendly & obliging. roof top terrace bar very good

excellent in room wifi

wish that i had found the hotel bar earlier than i did

very clean. good wifi. downtown location. check in staff were excellent and friendly.

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

everything in the room worked very well: wifi, air conditioner, shower, etc

great location, charming rooms, great wifi, helpful staff

limited 5g reception in the room, but free wifi.

the wifi kept cutting off.

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

and the wifi really didn't work in our room

however, there is a full kitchen and a washing machine

wifi didn t work great in our room

kitchen equipment could have been better quality - better knives and utensils.