proximity to motorway and buses into granada, local restaurants close by. easy parking.

parking, only a 10mins car journey to nevada shopping centre

easy to access from the motorway. good bar next door for food. free parking. friendly staff

except the evening meal had to be taken in the snack bar rather than the restaurant but as it was only one night

didn t say a word about anything wifi passcode, checkout time, breakfast option

parking was near the hotel

clean and easy access, easy check in and check out, free parking. quiet, no traffic noise.

everything went well but the wifi was a bit bad

just off motorway. parking on site.

beds super comfortable, met expectation, free parking

the hotel because of the information provided , however , there is no restaurant , only a snack bar , there is

value for money. clean, good shower & stable wifi

friendly reception, comfortable room. bar available for drinks. secure parking. nice place.

the underground parking was free and free wifi was good

the underground parking was free and free wifi was good

el late check out

we got back from the city we were told the bar and restaurant closes on a saturday night however there was an

rushed to get there before the bar closed only to be told the bar and restaurant does not open fri, sat or sunday

the restaurant and the bar are in the same building.

clean great bar and cafe,

wifi did not work

man on reception spoke good english and was very helpful and friendly, there is also a great bar and restaurant

and chairs the only service was a bakery next door that never opened till very late and a bar

bar next door for beers and coffee

friendly we asked for iron machine to iron our clothes and they helped us within second , the wifi is so good

private parking, easy access to the autovia, friendly reception.

rather scruffy and run down, apart from entrance and bar area

the bar restaurant were considered our local when we lived in t he area some years ago

to the airport, bar downstairs, and you can also order food

bar staff were rude and grumpy

you can hear whole conversations going on from the next rooms including banging on walls and some kids shouting

with different options, as well for tea next to the reception desk with places covered with wifi for guests to

good wifi

free wifi didnt work. ac not great.

pet friendly

kids menu 15

eveything was closed !!!!!! the kids zobe , the pool ....we went home early .

bedroom we were initially alocated was on the floor above the kids play area and was noisy

the hotel is clean and has a large pool which is great in the summer

wifi in the room was awful. ok in the public spaces.

group of school kids left to run around making a noise. not good for guests

i had some problems with wifi in the morning i left.

no room service facilities

pool has no bar or food service

the outdoor swimming-pool is also great

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and

check out the tapas bar at the street behind the hotel, order a drink and you get the tapa for free, and lots

wifi connection was very weak during certain parts of the day

never a 4 star hotel, no tea nor coffee making facility, no mini bar nor fridge in room

cosy, intimate restaurant and bar areas

nice and good facilities. i went with my two kids and elderly parents and we enjoyed our time.

my kids were in other rooms which were ok

i ended up taking a taxi after walking a little bit with kids

breakfast was busy but adequate, we tried the plunge pool which was welcome on a very hot day

centre, easy flat walk, staff are very friendly and helpful, great rooftop terrace with splash pool, there s

about my stay from months in advance and my request for connecting room because i travel with my kids, when i

evening and lunch (granada is cheaper than other parts of spain) +good place to stay with small kids, the swimming

it was an nice room just renavatid, and the gym was ok.

i liked how quiet it was and the pool and how clean rooms were

accessing wifi requires sharing your email.also wifi was quite slow.

not good for kids, the pool isn t big enough and the feel is more adults only

kids enjoyed the rooftop pool, even if the water was a little chilly

there is a spa area, which unfortunately we could not try out as they don't allow kids inside

the room was fabulous! clean, spacious & modern. the pool was lovely too.

rooftop pool is pretty small more like a fountain or kiddie pool than an actual swimming pool but it

cooked breakfast was not hot enough,m but overall breakfast was very good with plenty of choice

its breakfast self-service is fantastic

is great, food very thing close from city center, pharmacy, supermarkets, terrace, pool, great breakfast, clean

just a small choice for breakfast.

wifi was so bad the room very small it s an old furniture and need to be more clean at the

great wifi

the location is also very convenient with everything in walking distance and the wifi signal was stable during

excellent wifi

easy check in and late check out

nice room, good wifi, very comfy bed, large bathroom

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently

when we woke up in the morning, there were many kids just going home past our hotel

kids has no discounted price which was strange as other hotels usually offers half price for kids

only kids' sweet cereals available - selection of healthy cereals would have been nice

very noisy at night. we could hear kids running down corridors until past midnight

definitely not worth the 10 euros they charge - and esp not worth it for young kids staff seemed very short

pool was much smaller than we thought so only the kids got to use it

much noise from kids running around early in the morning, which i know it's not the hotel's fault, but was

hotel stated as 4 star but no internal room service, over 60 channels on the tv but all spanish, no bar or food

was good plenty to choose from, the room was brilliant wifi ran well, overall it was great for the

wifi does not work well, when i was booking it said they have bathtub but there was only shower

comfortable bed an bedding . early check-in and late check out

we had to go back later for better explanation around wifi password and other things

not located in the attractive center but still ok, accessible by walk. has wifi.

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

the location the beds were comfortable the size of the room was great for a family with 2 kids

one air conditioning unit located in the kitchen and no fans

the kitchen doesn't have a lot of cooking utensils/pot/pan, but clean and nice

kitchen was well organized and equipped with utensils, plates and cups for dining in for any

of the main tools in kitchen was missing - corkscrew

it is a kids friendly hotel, there are many facilities for children and my kids had fun there.

all the facilities in the hotel. different swimming pools, playground for the kids.

pools and kids club facilities also room service!

general facilities, cleanliness, staff, playroom for kids, swimming pools

the cooks were so sweet and made my kids mini pancakes

slow wifi

room service staff was also very polite and helpful

warm the room * no hair dryer (but it was delivered after asking for several times) * what is wifi password

the wifi was really bad

was a noise of a washing machine that started working, probably the room we stayed is near some laundry or

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

the situation of the suite was excellent -- two bedrooms, so kids had their own space

staff was very helpful and available 24h room service breakfast in the city center

loved the location, spacious one bedroom apqrtment with a kitchen, on the main street but quiet

the kitchen was really high quality and there was a small balcony, standing room only really, but you

price and location are great. clean comfy and the wifi worked well.

good wifi

no soap for sink, choppy wifi

no wifi in the rooms, although is advertised everywhere.

next, the wifi is useless in the rooms

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

single beds were forced in one room, no room to walk for 2 adults and 2 kids

a group of school kids staying at the hotel loud yelling and noise in the hallways late at night

location seems to me safe and can go with kids as well

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after

a family-run hotel, pet-friendly, and kept very clean.

they count every person and child... not very accommodating with kids.

large groups of kids staying. made lots of noise all day/night. they took over the whole place.

school trip very noisy kids

great location. great wifi

air conditioning and wifi - working perfectly

lovely bar with brilliant tapas free with every drink and nice restaurant menu

lots of bars/cafes close by

perfect location.lovely bar which serves good tapas.would definitely stay again.

breakfast was very varied and hearty, and the wifi signal was excellent in all areas

bed is comfortable, with daily room service .

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

the server tried hard to get us food for the kids as fast as possible

great restaurant and bar area

spa and facilities closed. the room was too obscure

wifi not good

kids totally loved all those buttons they could press, so our stay was full of happy giggles

modern and the whole paraphernalia of the devices in the bathroom was great, especially for kids

was immaculate and brand new my kids were fascinated by all the gadgets

wifi barely worked - there wasn't enough shower gel

location and good wifi

hotel offers the essentials ,private bathrooms in every room ,opening windows , free wifi and some toiletries

basic bedroooms with fresh towels wifi

wifi not bad but could not upload photos to facebook

problems to connect with the wifi. they said it was because i have an iphone.

was no wifi except for in the reception, which was closed between 8pm-8am

wifi is super unstable, and it disconnects all the time

clean , friendly and well located . good wifi , aircon and great facilities.

issues: 1) wifi did not work well on 1st floor 2) room was not well cleaned - long hairs in bed and floors not

nice breakfast

wifi was weak but it was weak in the whole neighborhood so it s not the hotel s fault

breakfast was delicious: homemade yoghurt and cakes, loads of fresh fruits and we could order

great staff, great breakfast

great location, beautiful hotel, excellent breakfast

pool was a huge disappointment, nothing like it was in the pictures (more like a kids pool or a decoration pool

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

we did not try the jacuzzi, as they told us it was not for kids

did have to strap the windows shut with a belt in the kids room for safety reasons

my kids were really disappointed and

it would have been nice if there was a pool. the kids were asking for one.

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

terrace bar was only open thursday-sunday, our night was a monday, did not spoil things though

the view from the rooftop bar was exceptional as the sun set over the alhambra it was a wonderful place to have

the wifi was pretty spotty (i

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

clean and well maintained in a great location in the centre of granada, nice reaturant and bar attached to the

the pet friendly bar was ideal for breakfast and tapas.

very pet friendly hotel and staff

room service

the luxury of the kids having their own bedroom and bathroom was perfection

pet surcharge rate!

very pet friendly

breakfast is delicious and varied, and the facilities from the pool to the spa offer a

when the roof terrace bar gets its licence in june 2023, i would then further improve my rating to best rating

very friendly staff and excellent breakfast as well

good shower, a/c and wifi

free wifi and mini bar (no

there was no tea making facilities in room (but room service was very good)

cleanliness, location , price , style , prices of mini bar are very reasonable

we booked a room with a pull-out sofa, which worked well for kids staying with parents

junior suite was excellent for kids. lovely staff. beautiful buildings.

the hotel is in a great location, staffs are very friendly and wifi is fast.

junior suite was excellent for kids. lovely staff. beautiful buildings.

nice and modern (i would say new ) fast wifi nice gym and sauna+steam room nice and well equipped room

good wifi for getting my work video calls done (occasionally dropped but still good)

excellent value for money - even the room service prices were great value

lousy wifi, average breakfast

the prices for room service were reasonable

wifi needs boosting

their spa jet was possibly in fault? but they reassured they ll fix it.

excellent shower and bathtub), staff is always taking care of you, breakfast is very good, gym is very well

ideal location, rooftop bar excellent and the staff / service were exceptional.

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

decent gym and nice to have the hammam (warm pool and small steam room)

no coffee in the hotel and no laundry facilities.

bathroom countertop, consistent hot water, large bed, good closet space, excellent complimentary wifi, friendly

location great ,nice interior ,desk allowed us to get local laundry picked up .

good breakfast and wifi

wifi is not well in the top floor , hope it can be improved in the future

not recommended for families with young kids

biggest problem - wifi was very spotty throughout the hotel

wifi shows we are connected but we are unable to send photos or upload to social media from any

4) the wifi is free with great speed and connectivity

a pool would have been nice but further everything was perfect

booked months in advance a superior room for me and my 2 kids

coffee and tea with biscuits is super convenient if you travel with kids

nice pool area

breakfast was delicious, afternoon tea a welcome bonus

beautiful breakfast area and wonderful afternoon tea

a wall with our bedroom so we could hear everything in that bathroom, from toilet flushes to kids wailing

when rowdy kids camped under our window the cigarette smoke permeated the room.

is a bit older, so creaking stairs inside the room made it hard to move around silently when kids were

water from the toilet, doors closing, doors opening, somebody sneezing, kids talking, playing etc

spiral staircase upstairs room for kids

wifi and breakfast was also okay

that did not have laundry service

everything was great! wifi not super fast, but fast enough.

location in the very center of the city. fast wifi. very good price on booking.

wifi was a bit spotty but we were in the top floor.

breakfast could be more varied

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

it s a small breakfast room and you had to book a take at a certain time, 8 9 or 10.

the breakfast was delicious and the location was perfect for walking to the alhambra

would have liked a proper bar and didn t detract from a good

convenient location. nice and cool ins. plenty of room. 2 story with loft for kids.

great location , the duplex room is enjoyable, kids love it , the room is clean too

kids loved it

we are a family of four and the loft room area for the kids was fabulous

had a family room, with a mezzanine upstairs for the kids, which they loved

at nightfrom my room, stairs inside my kids room which makes it difficult to carry luggage and theres nobody to

wifi in our room worked very badly 3

smell from sewer pipes in toilet and under kitchen units at times.

wifi was just bad. didn't work very well at all.

wifi didn t work great in our room

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

free wifi

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

wifi wasn t very good from the upstairs room we were in had to use it in the main area of hotel

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than

breakfast had good varieties including veggies

great breakfast - good selection of hot and cold food

next to noisy laundry

wonderful, helpful staff. fantastic breakfast and central location

wifi was terrible

recommended if you don t care about a good wifi connection in your

no wifi which is disturbing

litter bins in the room, had to bring plastic bag to collect trash till the room service collected them next

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant

wifi is horrible

this wifi is a bit dodgy, i just gave up on it in the end

weak signal for wifi

the wifi doesn t work very well, its slow

the wifi wasn t very strong

no bar etc but i knew

those who might need to do some online work, we found the wifi a bit slow and sometimes patchy, but it is probably

wifi was poor with no internet connection

sure if there was a bar in the hotel but we didn't need it anyway as went out for drinks and meals

no bar in hotel

air con very good, wifi excellent

kitchen public area is great if you want to microwave your food or have warm water for drinks

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

could not get wifi except for a little while at start made life very difficult

also good wifi

maybe challenging with young kids

failed , price was high , the reception area was like a small restaurant welcome , not for kids , nothing given

spa too dim.

spa was closed due to covid might be or not but could not be used while others are open

great location, great personnel, clean, wifi worked great, great breakfast

liked the kit for the kids

liked the kit for the kids

we loved the built-in kitchen

kitchen not ideal for cooking

the facilities and decor in the room are high-quality and the kitchen has everything you need

great breakfast, the rooftop views spectacular

breakfast was good

the breakfast room a bit warm

within walking distance to all major attractions, excellent facilities, efficient service, good breakfast,

heat was rather intense but it is a city, it would of been good to have had a plunge pool on the roof

there were really loud noises coming from further down, maybe a kitchen, the fitness room

clean and there were some nice locations like a seated area outside the room to read and also a gym

we loved the terrace bar overlooking the alhambra

i wish the gym had free weights :)

there were plenty of restaurants, bars and shops nearby

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

small hotel with friendly staff & a nice bar area to have a coffee or a glass of wine

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

clean and tidy. great location. bar prices very reasonable for hotel

wifi quite slow.

area turns into a very very noisy restaurant that could be heard from my top floor bunk bed, plus kids shouting

of my kids and my husband injured themselves on the metal bars around the sofa beds that the kids slept

not available wifi in my room and do not have individula locker.

location, very nice and helpful staff, quiet and secure accomodation, free and stable wifi - it wlil be certainly

wifi was total garbage.

very clean, good water pressure, decent wifi, nice buffet breakfast, central to the old town.

wifi speed was variable during my stay

wifi speed could improve further

there was also laundry service, bathrobes and slippers, which i didn't use though

excellent wifi

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the

wifi was erratic and sometimes slowed down to almost nothing.

was very kind and helpful, room was clean and comfortable, wifi was excellent, location was just perfect for

nice to have a kettle in the room, there is also a communal kitchen upstairs

the bar closed early so we used local bars

is a lovely old but renovated hotel with a nice bar area and spacious rooms (superior double)

charge for a pet is ridiculous (35 per pet per night) and they force you to sign a document with a set of

very centrally located pet friendly hotel

double doors so nice and quiet, good wifi

definitely not children friendly - i don't understand why they suggest for families with kids to stay in a simple

excellent wifi

the wifi !

hanging space limited, no shower screen for spa bath, that's it really.

superb breakfast, excellent service and a really quirky hotel.

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

wifi was strong

location is perfect, it is right in the centre of granada in the midst of shops, bars and restaurants

the roof terrace bar is a must to visit

it had a tv and wifi

wifi really slow. no bath tub. no leisure facilities.

poor wifi.

the wifi didn't work the first day so we asked to be moved to another room

the wifi sucks super slow

wifi was just too slow

wifi is super slow through the property and in some places, included our first room in the basement

room service food was average

location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast was

building, the room, and the pool area

weak wifi

kids crying next room no shampoo and body gel

had only 2 choices of cereal for tge kids but rest of the food was ok

breakfast buffet was reasonable

poor breakfast options

breakfast limited

fridge, tea making facilities, 2 chairs in the room and good wifi

wifi works well

the street it s livated on has many good tapas restaurants and places for breakfast

is outstanding, staff is outstanding, comfort is outstanding, location outstanding and breakfast is outstanding

a bit dated tv and wifi ...

convenient quadruple room for a family with kids but advise that shower provides no privacy

breakfast, location, value fir money, screaming school kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

breakfast, location, value fir money, screaming school kids

there were also a group of college kids at breakfast on the first day

my children like the bunk bed and special book for kids. the location is very good.

where comfy and kids bunk bed in an extra room is a great idea and thelcation of the hotel is

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

we did not want one but had a conjoined room where it was clear there were kids through the door

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

we loved the fireplace, especially as it's a bit chilly in december

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

the fireplace in the suite is such a touch of class

was really bad - kids complaintes a lot

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

the kids loved the breakfast (a bargain

it is in the center of granada and close to many bar and restaurants.

wifi was not working

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

wifi seems to be restricted which made it difficult for downloads to help with planing the next

wifi worked well too

was clean and good facilities apart from wifi

the pull out bed was queen size so two smaller kids can fit in well

not mainly because its size but because we could have 2 kids sleeping separately with a door between parents

the room i d booked in first place which was changed on second night also despite request, kids room was far

location was great, the staff were friendly and the room size for 2 adults and two kids was great

this is my only down point as i was travelling with kids

wifi wasn't working

free use of small kitchen

there was a shared kitchen on my floor, but was very dirty and messy every day i was there, so i didn't use it

wifi was reliable

nice location, not too noisy (although i had a room to the street). large shower, good wifi.

the kids had a separate area up some spiral stairs. i liked that they had their own space.

room had a bath right inside the room, so kids have to watch you shower naked

with no separation between king size bed and twin beds so parents could not stay awake without kids

the kids loved the family room

there's no cocktail bar as advertised on the booking