nice garden and pool

great swimming pool overall excellent value for money

the pool is eco-freindly using salt not chlorine

pool was fabulous

location three blocks to tram, four blocks to mall free parking and most of all on multi week trip a washer

rooftop terrace, close to the city center, nicest host with great communication, free parking

amazing flat, clean and very nice host. good position and free parking

private, secure parking

safety, cleanliness, nice location, safe parking, very friendly and excellent stay

first night we were unable to sleep at all because there was a huge group of kids(30/40 kids or so) , from a

beautiful room and comfortable, it was a bit noisy because there were kids football teamsud83dude02 but it's

shower (also without division from the bed room is not really practice especially traveling with kids

swimming pool is good for kids

pool didn't look as inviting as seen on website pictures

free parking of the car

plenty of parking for cars

fantastic location with secure parking, restaurant and bar with a great breakfast

breakfast was not good everything was outdated the coffee machine horrible you don't touch that

the room is as described. parking for free. we had a wedding in

this improved on the following days although on the last day they didn t offer the kids meal and our kids

good outdoor swimming pool, (indoor pool, gym, sauna were closed)

pool area: clean, plenty of loungers and parasols

(even if it s mentioned on the website that there is) poor wifi (could not connect after multiple attempts)

clean, big rooms, staff were extremely friendly and helpful. the food at the bar was delicious.

is nice place to stay with kids

center, located in the science park (which, by the way, is a great fun and activity for kids up to age 12-13 or

hotel hosted family functions which meant that sometimes the communal areas had overexcited kids running around

kids at the school made sure that we wake up by 9

everything. good modern hotel room. excellent breakfast. excellent wifi.

we have kids

is basically a kids pool

hotel,staff was perfect.family room with kids tent was perfect.

staff at reception and bar spoke english

the room was very spacious with a beautiful large bed and it's a real bonus to have a gym and pool (the gym is

in front of the hotel there a very nice kids park

we loved the spa and the fact kids were also allowed in, brilliant touch

small kids under 5 need to pay for breakfast even though they barley eat anything

no kids in pool & extra charges for everything.

were charmed by the nice pictures of the spa but needed to make reservation and kids nit allowed in the pool,

the water in the pool was too cold, especially for kids.

around 30 people hang out in the pool in the evening while their kids jump and scream

kids lived the pool

the kids were too cold to swim

swimingpool inside should do or play area for kids.. outside pool was closed

the beds were very comfy and it was luxury for the kids to have single beds to sleep on rather than a sofa bed

there is a self service laundry behind the hotel, how convenient

also the ambient sound in the bathroom sounded like there were a laundry room nearby

wifi is not good

always happier if there is a gym!

room lighting (according to kids).

was possible to hear the neighbours with kids talking and shouting in our first night

place was very kids friendly, helpful stuff offered us a baby cot and there was special baby chair in the

we couldn't have 2 rooms next to each other wirh kids

gym had no light weights nor cleaning materials

staff were great and friendly, particularly with kids

further neither the wifi nor the thermostat worked

the roof top pool had all amenities toilets, sun beds ,first aid point , brilliant for couples to families

food, clean room, private parking, friendly staff, good wifi

pls improve the wifi service in the room

bathroom and toilet without doors which is very uncomfortable for someone traveling with kids

the afternoon they came and asked to clean but we were in the room and have asked to come later (kids had to

loved the pool

spacious room quiet environment nice breakfast nice wifi

i love the facilities very quiet, the assitants, the cafeteria and the wine bar at the corner

behind the hotel there are concrete sportsfields with school kids making a lot of noise during the day and

there is a school yard in front of the rooms, sometimes the kids were a bit noisy.

we didn't mind the kids playing basketball behind the hotel but the housekeepers started to clean rooms at

kids playing basketball or soccer until very late midnight or later

room spacious, wifi, excellent friendly helpful guy on day shift at the reception

wifi is so bad and the room is quite old which does not look like photo and no place to put stuff

i wanted 24 hour reception ( ie a person there to greet you), room service and breakfast

surroundings with nice restaurants, room service was a plus

wifi worked with no issues

could have booked 4 star cheaper with pool etc

wifi wasn't very good as it only worked if you were in the bathroom

wifi spotty

bar should stay open later than 10 pm, i was shocked to find closed at 10

the wifi basically didn t work in the room

wifi was very patchy on the third floor

did not like the 10 euro charge for a small bar of chocolate that we thought was complimentary we also did not

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

breakfast breads did not seem fresh, no pool.

ate there for both breakfast and dinner) was very tasty, and the spa treatments were excellent

water at the bar was 4!!!!

gym was tiny and dark, not a place you actually want to spend time

spa wasn t open

having a spa is huge added value and also great restaurant downstairs

the gym is a poor excuse and is way too hot

the staff, the facial treatment, the spa area, highlight is the fresh breakfast

luckily we brought slippers otherwise it could have been dangerous, especially for someone with kids; there

breakfast was simple but for me enogh

the wifi wasn't working properly but they were fixing it

wifi didn't work in our room

pleasant staff on arrival, breakfast included and it s near to all the places that we wanted to see

pool which was very small, you can hardly stand in there ) on a sunday afternoon it was full of kids and i left

roof top terrace with small pool which was enjoyed by the kids

amused and clearly couldn't have swum anyway in such a small pool (but it would be ok for small kids) when some

pool area full off 20 something s drinking, not suitable for kids

you want to enjoy the swimming pool bear in mind kids are allowed as well so we did not enjoy the drinks in the

noise of kids running, loud conversations made it uninviting

the wifi was not the best in our room, but worked fine in the lobby.

location, price, breakfast! on bus routes to all transport links

breakfast was wonderful in an orangery room which is also the restaurant area, bar area

facilities at the gym are not working very well and they close after 21h even that no staff is needed

the pool was a plus to escape the heat and relax a bit (when kids weren't in it)

pool got taken over by a family with several screaming kids so one day that i really wanted to chill and relax

very generous room size for two adults and a pull out bed for two kids 5 and 7

given to kids upon check-in

no brainer choice if you have kids

kids crying next room no shampoo and body gel

had only 2 choices of cereal for tge kids but rest of the food was ok

breakfast offered there for a price

poor breakfast options

wifi was down for the whole hotel due to router issues

we couldn t figure out why anyone would chose this kind of light for anything else than a kids room and

staff very friendly & obliging. roof top terrace bar very good

great roof top bar with view of the alhambra

our room was next to the laundry room, bit noisy in the morning

the roof terrace bar is a must to visit

convenient quadruple room for a family with kids but advise that shower provides no privacy

breakfast, location, value fir money, screaming school kids

where cars and motorbikes go very fast and can be dangerous walking as little space , mind the kids

noise from the street all night long which did not allow us to sleep, terrible for 3 young kids

convenient quadruple room for a family with kids but advise that shower provides no privacy

wifi was just too slow

my room didn't have a good view & the wifi was slow.

wifi really slow. no bath tub. no leisure facilities.

the bed is comfortable, the wifi is good and breakfast is ok (not great)

poor wifi.

the pull out bed was queen size so two smaller kids can fit in well

not mainly because its size but because we could have 2 kids sleeping separately with a door between parents

the beds weed a bit uncomfortable, fine for the kids.

this is my only down point as i was travelling with kids

location was great, the staff were friendly and the room size for 2 adults and two kids was great

all the facilities in the hotel. different swimming pools, playground for the kids.

the cooks were so sweet and made my kids mini pancakes

general facilities, cleanliness, staff, playroom for kids, swimming pools

breakfast cereals would have been nice , kids evening food was a little expensive and silly hats for swimming

facilities are good and the kids love the pools

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

lovely bar with brilliant tapas free with every drink and nice restaurant menu

poor wifi.

mini bar was empty and no menu for room service was available

lots of bars/cafes close by

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

the breakfast was exquisite, and we got it in a basket as a room service

the wifi was really not good, very intermittent .

wifi was slow and didn t work very well in our corner room

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

room service did not provide fresh new towels or any slippers which we had to request for on return

central location, very nice interiors, warm staff, excellent breakfast, strong wifi, very clean.

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were

very centrally located pet friendly hotel

the bar closed early so we used local bars

a family-run hotel, pet-friendly, and kept very clean.

we did not want one but had a conjoined room where it was clear there were kids through the door

there were also a group of college kids at breakfast on the first day

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

my children like the bunk bed and special book for kids. the location is very good.

where comfy and kids bunk bed in an extra room is a great idea and thelcation of the hotel is

friendly service & early check in

the wifi could be better.

wifi didn`t work

good wifi

the wifi doesn t work very well, its slow

breakfast perfectly acceptable

the breakfast was also good and we miss granada already

within walking distance to all major attractions, excellent facilities, efficient service, good breakfast,

the view from the small roof pool was fabulous, and its cool water was refreshing after a long hot day of

heat was rather intense but it is a city, it would of been good to have had a plunge pool on the roof

good wifi

the street it s livated on has many good tapas restaurants and places for breakfast

breakfast buffet

a bit dated tv and wifi ...

good room, good wifi

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the

really like this place, i was traveling with two kids, so the apartment was just for us, huge and comfortable

the location except for the fact that getting anywhere close to it with the car - to drop off the kids with the

equipped kitchen, great view from the kitchen, nice atmospfere

hotel is lovely - right in the centre of town, gorgeous views over the city, kitchen available for coffee and

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

was clean and good facilities apart from wifi

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi seems to be restricted which made it difficult for downloads to help with planing the next

wifi worked well too

the kids loved the breakfast (a bargain

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

was really bad - kids complaintes a lot

location is excellent, a lot options for tavernas tapas bar and night life

it is in the center of granada and close to many bar and restaurants.

there was a shared kitchen on my floor, but was very dirty and messy every day i was there, so i didn't use it

it's worth noting that while the inner garden is a lovely feature, there are no kitchen facilities available,

room, wifi connection worked well and within walking distance from the main attractions

free use of small kitchen

wifi was reliable

hardly slept for tv noise , kids running around all night and staff who

also, breakfast fee for kids should be different price from adults

it had soundproofing, a lie, i hardly slept with the noise from other rooms, footsteps, crying kids, toilets

not informed about the amount of residential kids staying over our period of stay

it was fun and the kids really enjoyed it, but it was a bit dated

even gave us back toys the kids left in the first room

location seems to me safe and can go with kids as well

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

single beds were forced in one room, no room to walk for 2 adults and 2 kids

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

we loved the fireplace, especially as it's a bit chilly in december

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

the fireplace in the suite is such a touch of class

i paid accommodation for 3 adults and 2 older kids and they provided beds for 4.

wifi.

it is attached/part of the bar next door, which was initially confusing, but actually having breakfast there

the pet friendly bar was ideal for breakfast and tapas.

wifi never worked so it was hard for us to book things for our future plans

wifi was good

wifi was very good

wifi speed was variable during my stay

laundry service was very expensive in light of over service costs

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was

the luxury of the kids having their own bedroom and bathroom was perfection

they charge 75 for pet when not advised when booking.

rooftop bar is lovely

everyone was very helpful throughout our stay and promptly tended to all our needs, room service staff was also

nothing really i prefer a buffet breakfast but the food was good

air con very good, wifi excellent

kitchen public area is great if you want to microwave your food or have warm water for drinks

could not get wifi except for a little while at start made life very difficult

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

wifi worked well, great location, ac was cold, staff super helpful

of my kids and my husband injured themselves on the metal bars around the sofa beds that the kids slept

area turns into a very very noisy restaurant that could be heard from my top floor bunk bed, plus kids shouting

wifi didn't reach our room, so we had to use it in the foyer.

the restaurant downstairs makes a lot of noice. wifi didn't work at all.

figure out how to make the tv work but we streamed what we wanted to see on our tablets since the wifi is very

hotel offers the essentials ,private bathrooms in every room ,opening windows , free wifi and some toiletries

wifi not bad but could not upload photos to facebook

location and good wifi

wifi barely worked - there wasn't enough shower gel

basic bedroooms with fresh towels wifi

kids totally loved all those buttons they could press, so our stay was full of happy giggles

modern and the whole paraphernalia of the devices in the bathroom was great, especially for kids

was immaculate and brand new my kids were fascinated by all the gadgets

liked the kit for the kids

great location, comfortable bed, great shower and well-equipped kitchen area

we loved the built-in kitchen

nice to have a small kitchen for tea/coffee in the morning

mini kitchen was nice to have

definitely not children friendly - i don't understand why they suggest for families with kids to stay in a simple

wall bracket hair dryers. pet hate

in a big spa bath you had to step into

the tv did not have international news in english but as the wifi was good i used my laptop instead

excellent wifi

also, as room service didn t start until 8pm we would have liked tea/coffee making facilities in the room

great location and free communal mini bar with pastries and fruit

room perfect,very clean and tidy breakfast good ,

very friendly staff and excellent breakfast as well

the free wifi didn't work well in the rooms

with no separation between king size bed and twin beds so parents could not stay awake without kids

room had a bath right inside the room, so kids have to watch you shower naked

the kids had a separate area up some spiral stairs. i liked that they had their own space.

the kids loved the family room

liked the staff who were very responsive and breakfast was perfectly acceptable

when we woke up in the morning, there were many kids just going home past our hotel

kids has no discounted price which was strange as other hotels usually offers half price for kids

for the room's telephone is absolutely outragous and can cause problems in case you travel with kids who accidently

very noisy at night. we could hear kids running down corridors until past midnight

only kids' sweet cereals available - selection of healthy cereals would have been nice

failed , price was high , the reception area was like a small restaurant welcome , not for kids , nothing given

maybe challenging with young kids

wifi not available

great modern room. brilliant wifi. very nice staff. great location.

a small relaxing spa was also included in the price and for us it was a bonus

we booked a room with a pull-out sofa, which worked well for kids staying with parents

junior suite was excellent for kids. lovely staff. beautiful buildings.

good gym, nice view to the cathedral

- friendly and helpful staff -gym -sauna -perfect location - big patio

the hotel is in a great location, staffs are very friendly and wifi is fast.

kids loved it

convenient location. nice and cool ins. plenty of room. 2 story with loft for kids.

staff was very nice, they give us bigger room since we had kids with us

had a family room, with a mezzanine upstairs for the kids, which they loved

we had a family room for 4 people and kids got their own

issues: 1) wifi did not work well on 1st floor 2) room was not well cleaned - long hairs in bed and floors not

wifi is super unstable, and it disconnects all the time

wifi was also excellent

property has no elevator, the password for wifi is written only in the reception and if you are at third floor

problems to connect with the wifi. they said it was because i have an iphone.

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

their spa jet was possibly in fault? but they reassured they ll fix it.

roof top bar was excellent and a nice place to have a drink at sunset before dinner in nearby restaurants

there's a relaxing steam room, and pool underground with a massage room and gym whilst on the roof there's a

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

wifi was intermittent in the top room. tv old fashioned.

the laundry service that we desperately needed wasn't working

the staff. free wifi. location.

wifi is not well in the top floor , hope it can be improved in the future

wifi was excellent

location excellent, excellent breakfast, friendly staff - held our bags til room was ready

great breakfast - good selection of hot and cold food

wifi was a disaster and definitely needs to be updated

good wifi, clean, helpful staff and spacious quiet room

loved the location, the staff, breakfast, cleanliness, the hotel is just fantastic, should be rated more than

i did not detect anything negative. gym could be a bit better - needs upgrading.

hotel has a roof top bar and restaurant which is pleasant in the evening for a cold drink and to look at the

did a late check out to 5pm which was no bother

there were really loud noises coming from further down, maybe a kitchen, the fitness room

really bad wifi. no hot water in the shower. tiny tiny room with small window. not clean enough.

we requested a suite because i was traveling with wife + 2 kids, and our rooms were very spacious and clean

it would have been nice if there was a pool. the kids were asking for one.

terrace bar was only open thursday-sunday, our night was a monday, did not spoil things though

apparently 5 star hotel and no pool or apparent room service?

choices on room service menu, no pool or gym

were there for business and we really needed the wifi working

excellent location. comfortable beds. free efficient wifi

everything was great! wifi not super fast, but fast enough.

wifi wasn't great, if you need wifi for business then have another option with you

that did not have laundry service

wifi reception very poor.

excellent value for money - even the room service prices were great value

seating area and little kitchen in bedrooms was nice

lousy wifi, average breakfast

the bed very old and not comfortable. wifi

when i switched on toilet light, it will wake up kids who are still sleeping so i used iphone flash

perfect location. walking distance to everything. great view. friendly staff. great with kids.

didn t quite work (eg no conditioner provided, hair dryer coming apart, living room where kids were sleeping

better bread in the bar for the sandwiches. otherwise all great

was good experience for breakfast & dinner, food/tapas taste good while enjoying the day & night view

loved the large bathroom with spa bath.

the jacuzzi/spa bath was amazing

is that, due to my room being on the first floor and opposite the stairs that led down into the bar and restaurant

hotel well located and had all the facilities: bar and restaurant.

wifi and no desk staff located in the building full time

my kids were really disappointed and

pool was a huge disappointment, nothing like it was in the pictures (more like a kids pool or a decoration pool

room despite having a really cool playground for the kids, smelled cigarettes and that gave me a hard time

we did not try the jacuzzi, as they told us it was not for kids

did have to strap the windows shut with a belt in the kids room for safety reasons

warm the room * no hair dryer (but it was delivered after asking for several times) * what is wifi password

the wifi was really bad

was a noise of a washing machine that started working, probably the room we stayed is near some laundry or

wifi could be better

wifi didn't work for us at all which was very frustrating

the server tried hard to get us food for the kids as fast as possible

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

i don't see the reduced fitness facilities as a problem (it's a restored building so limited space for this

the reception, excellent food at the restaurant and great wine selection, very nice staff at the bar along the

the restaurant and bar areas were also designed with flare and originality

coffee and tea with biscuits is super convenient if you travel with kids

booked months in advance a superior room for me and my 2 kids

great location, superb breakfast, very clean and detail oriented staff

a big plus was the strong wifi connection since in many places around granada we could barely get our phones

room was beautiful but there needs to be better directions for how to work the spa tub

rooms are off entrance courtyard so when people congregate in that area (there is a bar separate from the hotel

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

hotel had no bar but we found one very close by

would have liked a proper bar and didn t detract from a good

it s a small breakfast room and you had to book a take at a certain time, 8 9 or 10.

school trip very noisy kids

they count every person and child... not very accommodating with kids.

large groups of kids staying. made lots of noise all day/night. they took over the whole place.

we were not able to connect to the wifi

no kitchen in the room