Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
so my kids missed out on schooling because of it
from the reception it smells very bad with a lot of smoke, unsafe for any family with kids
traveling whit my kids for two nights and no microwave and fridge
wifi also is incredibly slow for the first few hours
hotel staff were very friendly and also it s a pet friendly hotel
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the property is billed as adults only but there were kids everywhere
all the stay was good, but there where kids running the halls making all kinds of noise that was coming through
everything me and the kids enjoy it
kids hated it was no free breakfast they said why no free breakfast when you pay so much to
they assigned us a room in the same hallway with some kids from a hockey team
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
13 kids -all under 15- completely out of control in the pool
kids running in hall after midnight / we had a 6 hour drive home so we wanted to sleep as much as
shuttle didn't say courtyard on it, it said cleveland airport south and it didn't have a parking space of its
didn t eat any breakfast no room service for the two night they didn t even clean the room or change the
gym is sparse,'restaurant/bar' doesn't stay open long, but plenty of places nearby
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was clean beautiful and plenty for the kids to do in the area.
parking was limited
the breakfast was okay. there were not all of the traditional selections usually offered.
parking
breakfast
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused
the breakfast was really goood, a lot to choose from.
-free parking - the pool (to relax, it s not an olympic pool) -close to
no hot tub in pool area.
pool area was kinda digny and water was little chilly.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
may not be great for families with little kids
this, combined with the acoustics of a middle school gymnasium made it impossible to have a restful night sleep
the shuttle was easy to use and the staff were very friendly
it's a shame it's in the middle of nothing, but there's a shuttle to the airport which gets you the light rail
free shuttle to the airport and free shuttle to and from the rental car center
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
to acknowledge sam who made a point of getting the pool opened for us after some unruly kids damaged the
our king suite was perfect for 2 adults & 3 kids
middle of the night, because he thought it was their room he was next door in a room with loud kids
our kids were more upset than the adults but we made the best of it
[stayed a few weeks ago and it was open]) i booked this hotel just so kids and i could swim again
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
kids swam in the pool and got a chlorine rash- something that has never happened before with them
were a bunch of kids playing hockey and making a lot of noise in the hallway at 930 at nite but when i called
no kids running the halls
kids loved the pantry and pool
hotel was clean, staff was friendly and my kids enjoyed the indoor pool.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was very uncomfortable being that we had kids with us at the time, we ve stayed here multiple time in the
had to wait 20 mins after driving 12 hours with two young kids just to check in
could definitely use some upgrades. it was fine but kids concerning after dark.
aren't airport shuttles after midnight, so i had to take a taxi
waffles for breakfast, nice touch! free shuttle to the airport, great!
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my kids had a great time
that's a plus when you're traveling with kids/family
there is a nice small pool for the kids to play in as well
beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean
the lamp was too bright to keep on for kids to sleep
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
t like the smell of the marijuana and the kids running around on the 3rd floor right above my head at 1and
breakfast- nothing mind-blowing, but everything you'd expect and certainly good enough to make my kids happy
i booked this room because it was promising a pool for the kids. there was no pool.
noisy kids
comfortable beds and the staff was awesome especially at breakfast
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
have a indoor pool(very small) for the kids and a full liquor bar downstairs for the grown-ups
isn t the hotel s fault, but there were a lot of kids there
there is only one desk chair to sit in and the bean bag chair is fine for kids, but you have to find something
been staying at for about a year on our date night it just sucked that once we wanted to take our kids to the
gym could be better
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
airport shuttle
advertised a pool and hot tub, but when we got there they said it was closed
hotel shuttle
thing was the pool area could use a slight make over
the pool and hot tub
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
my husband had to sleep in the bed with 3 kids
clean, comfortable, inexpensive, kids frien
bed was fairly comfortable, the kids enjoyed the pool
usually go here for kids family birthday
the kids and i loved the waffle maker also
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
stains all over it pee and other stuff,room and hallway smelled like urine desk clerk had kids running around
i have kids they don't eat that, have to go get breakfast
may have been loud wild kids
loud people upstairs kids running
the staff kept my kids safe
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids were running up and down the hallway early in the am
5 hour drive, someone tampered with my car in the parking lot and derailed our entire first day of our trip
couldn t connect to the wifi. room in poor shape.
pool wasn't open
the nightly rate, i understand this isn t the hotel s fault (no breakfast, no pool, limited gym) but i felt
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
ended up leaving a day early due to other kids running around and being extremely loud
noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.
breakfast is pretty good. fitness center and laundry machines available for use
better wifi
loved the wide variety of breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there were plenty of things to occupy kids
loved our room great space for us as no the kids
dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and
have a pool, dining area (closed due to covid) and basketball court
for different linens at the front desk and was told they had none because the person who does laundry during
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
swimming pool kids were happy nice comfy beds
room was right next to the pool and the noise from all of the kids screaming and playing in the pool was
there were tons of kids in the hot tub, shouting and splashing
last night kids were running down the hall, opening and shutting doors
relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
loud, one night their was a fight in one of the rooms, trashy low life people, kids running around
the room was dirty not good to stay with kids .
no frills, but everything works, including free wifi
i could not connect to wifi even with help from the 800 number and the desk
no breakfast or wifi
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full
which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually
no swimming pool for the kids.
lot of door slamming in the building, dogs barking, and kids running and playing loudly after
it needs a makeover and deep cleaning. kids were running through the halls at 11 pm.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
doors close loud (not good) heard the upstairs quest either there dogs running around or kids
beds were comfortable, my kids enjoyed the breakfast, although they didn't catch it everyday
kids were running around the lobby shirtless and sitting at the bar so we couldn t get a drink or
the pool was being maintained the second night and was empty and i have 4 kids
i am with 3 kids and needed towels and a clean room
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
to many kids and not enough adult supervision
think a little boy was having his birthday party at the facility and when i took my kids down to the pool they
loved the pool for the kids and staff was awesome. the club was the best!
kids running up and down the hallway all night
my kids slept on the floor
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the next day my kids got an ear infection
was shut down for maintenance one of the reasons why i booked it for the kids
pool was down. i had two small kids and that sucked
kids loved the trundle bed
loved the room with a trundle option to allow kids to spread out in a hotel room.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast, nice cozy nook for eating, great variety of food and drink items
minor, but it would have been nice to have scrambled eggs and sausage or bacon as an option for breakfast, but
breakfast was just a grab and go which was somewhat disappointing
the breakfast eggs were fluffy. the staff very polite and helpful.
breakfast was fine - no bacon & eggs but lots of other variety
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also a huge indoor pool you don't get anywhere else; along with a little splash pad area for the kids
breakfast was great except no milks for young kids over all not big deal
the hotel's fault, but there were kids running up and down the hallway and were being very loud
the pool area was a fun experience for kids
the pool area is wonderful! such a great place to take your kids to play in the pool.
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
felt as if the kids were running the store
amazing gym, bar and breakfast!
great to be able to travel with a pet
i will be back. the best gym of any hotel ive stayed in
main desk - truly lacked personality and bar service and hours was very disappointing.
Booking Options
Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the bed was great nice tv room service was great
in room breakfast was excellent
originally added extra items to my room service tab
nice corner view breakfast was excellent
t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we also arrived very late at nigth and let the kids sleep in a little
th chlorine levels was a bit high kids complain their eyes burning
rudeness of many guests, the non-stop horesplaying in the pool with the kids and parents, the overwhelming amount
room was located to a connecting room where it seemed as though there was a dozen kids in there making so much
decent parking, decent distance from building, not too complicated to arrive, check in and go in
Booking Options
Kid Friendly, Avaialable Crib
people shoving in front of us in the line up to having to carrying our suitcases with our small kids to our
it was kids run up and down the hallway all night kept me up
but instead kids in swim suits headed to the pool only to have the elevators open
it's really just a kids pool
upgraded our room so we each had our own bed; which is a godsend when you have 2 bickering kids who have been
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived
the bar and other common areas had a luxury feel to them and everything was so nice and clean
location .. size of room perfect for number of guests .. breakfast delicious ..
upgrade fireplace room didn t not work
however, there were some issues: guest wifi did not work
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
only people i don't fancyy are the people in the kitchen - 2 of them had nasty attitudes everyone else is amazing
a very surprised that i had to pay for breakfast
the breakfast was good but the kitchen cook couldn t get the order correct and took too long to bring out
in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only
great hot breakfast, nice little bar, valet parking
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
of the lake waterfront, good restaurants and a rooftop bar, and a nice swimming pool that the kids in our group
they said yes it has a kids menu
too many kids in the pool splashing around so we couldn't swim (would have liked if there was someone
maggie and her team did a great job of making the weekend special for the kids by putting letters to santa and
about 10 unruly kids jumping and splashing about
Booking Options
Kid Friendly, Avaialable Crib
ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)
also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list
they also had to wrangle all of the hockey kids the parents never watch
the bar menu for main course meals
and kitchen shut down at 11:00 which is when 20,000 + people got out of a springsteen concert
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a
i picked the hyatt at the arcade because i knew my kids would get a kick out of the
not a huge deal, but when your traveling with kids it just doesn't work
breakfast prices. we have 3 kids, a family of 5.
the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the staff is great and also love the bar and food
loved the extra touches with the purity coffee in the room the gym was also nice
are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful
no gym, empty downtown, not the hotels fault, though it felt soulless
front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
kids really wanted to swim and i picked this hotel because it had a pool but i got a email right
it was easy to find. clean. kids loved the pool
was nice staff was okay pool was disappointing, no supervision from kids in there , wasn t able to enjoy our
the pool and hot tub were perfect for the kids
the rooms were very clean and my kids loved the pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids running down hall was very loud because of no soft surfaces.
could be a bit too crowded w/ wild kids at times
didn t like that kids under the age of 18 can get in the hot tub
the pool and hot tub were both great (my kids used them every evening
our kids had a great time in the pool and we loved our whole stay
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
room service breakfast was pretty mediocre for a 4-star hotel, although the servers were very nice
stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such
room service that never came
fireplace didn't work. some tables needed dusted off.
the hotel is not serving room service i assume to covid
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft
breakfast hours started at 8:30am. we checked out of our room at 8am.
coffee available for breakfast in lobby was all i wanted
pet friendly hotel
our room was not ready, and we headed to the bar attached to the hotel (parkers' downtown and josh was a great
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
to many young kids
suite had a lot of room for family with kids
only complaint... no guide on the tv for the kids.
the window was able to be completely open which was totally unsafe if there was little kids around because
also my kids were disappointed by the lack of a
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we couldn't cast disney+ for our kids, towels could be a little bigger
kids slept like rocks on the beds all night
i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down
room had things broken and on my kids room there were beers on the fridge from whoever stayed before us
called for room service never received items, wasn t charged
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids were very impressed with having their own bunk beds and small living area
lightning in room in section where kids stayed was very poor. onlyhad a floor lamp
woke up around 2 am to kids hollering and being loud, maybe better sound proofing?
the kids breakfast must be included along with the adults
room had an extra bunk bed and kids table in it at the front of the room which i thought was very strange
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not a place for families with kids
i just wish it was a microwave i had my kids
staff nice , great area for kids while traveling.
this was a suite - if we had stayed with other people in the room or even just kids, we d still be showering
we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool area was amazing, it had the pool of course ,hot tub, putt putt golf, kids playground, ping pong tables
the kids love the pool and the mini golf the slides
pool and play area kids loved it
pool was amazing had so much fun swimming playing around with my kids and friends i will come back for more
this would be a great place to take kids because the pool and play area is over the top
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there was a line for coffee, and kids were using it making a mess
my boys played with during breakfast, didn t seem as if the staff liked this as they asked by kids to be
would have been nice to have a bathtub and maybe a pool for my kids, but hey, the hotel didn't smell like chlorine
two floors, and the shouting down the hallways was completely obnoxious, and it was not just the kids, it was
my kids was able to hang out in the lobby and play games and relax. they loved it!!
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
was a large line to check in and the staff came around with water bottles and juice for kids
all of the hotel was very clean, front desk staff was friendly and interacted playfully with my kids
also, there is a pool but it is tiny and shallow which would be better for little kids rather than older ones
sauna needs to hav tint on window bcuz lil kids be in there swimming,
got approached by homeless man asking to talk to me and my two kids in the parking lot
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
of my kids has food allergies and although there were other options to order from on the menu, it was a
my kids are very picky and i paid 1650 for them to have fruit and bread
when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn
convenience to cleveland clinic cleanliness shuttle service staff was very helpful and kind
we were able to get an early check in
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the cafe breakfast was great and so was the bar and speakeasy
good i had room service
the room service was really good
room service was exceptional and the bathrooms are huge and nice.
we stayed at the hotel for almost a week, and it also offers a complimentary shuttle to the fairfax market,
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
free breakfast, too
i'll be happy when fairfield gets back to their hot breakfasts.
breakfast was excellant, great selection of hot and cold items
there was a lot of truck noise from the parking lot
indoor pool was nice