Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
indoor pool was nice
cannot connect to wifi unless you re some kind of benefits member
pool not working, cable not working, wifi not working and breakfast not too good.
breakfast was excellant, great selection of hot and cold items
i'll be happy when fairfield gets back to their hot breakfasts.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
rudeness of many guests, the non-stop horesplaying in the pool with the kids and parents, the overwhelming amount
room was located to a connecting room where it seemed as though there was a dozen kids in there making so much
we also arrived very late at nigth and let the kids sleep in a little
th chlorine levels was a bit high kids complain their eyes burning
reached late night and i was given with a room where we encountered several roaches in the kitchen area and also
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
pool area hot tub was out and one of the kids play water toys was out as well.
booked this for my kids winter break
too many small kids up too late.
the amazing swimming area for kids.
the hotel's fault, but there were kids running up and down the hallway and were being very loud
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids were running around the lobby shirtless and sitting at the bar so we couldn t get a drink or
i am with 3 kids and needed towels and a clean room
the pool was being maintained the second night and was empty and i have 4 kids
doors close loud (not good) heard the upstairs quest either there dogs running around or kids
beds were comfortable, my kids enjoyed the breakfast, although they didn't catch it everyday
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
beds were uncomfortable in middle of night hear kids running up and down hall and slamming doors
pool was closed whole time here and that was the main reason we went there
comfortable bed and nice decor, free parking & wifii, coffeemaker, mini fridge & microwave
bar/restaurant area could've been open since the pool was open and it advertised starbucks coffee and that was
decided to go to this motel because they advertised an indoor pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we didn't have a tub for the kids.
though there were only 4 other guests in the large building they put us next to a room with 3 kids in it that
pool needs some type of ventilation, its like a sauna if you are just sitting in there watching kids swim
was much noise between pets and little kids by the hallway earlier
thete were kids were running overhead from 9 pm until 12:30 am
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
had no handicap opener the carts were terrible to push wheels were bad noisy from other guests kids asked for
there were people smoking weed outside next to the exit while we were walking our kids in or out not matter
did not bring my kids back for the night
price/night location near our kids/grandkids
the staff kept my kids safe
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids were running up and down the hallway early in the am
5 hour drive, someone tampered with my car in the parking lot and derailed our entire first day of our trip
coffee in the lobby was good. nice pool and gym.
the wifi did not work and all the staff did was give us a 1-800 number to call and they still couldnt
the swim pool and hot tub were very relaxing. the bed in my room was very comfortable.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.
ended up leaving a day early due to other kids running around and being extremely loud
did not realize that this facility was a pet friendly hotel
spacious clean well equipped rooms. free breakfast and nearby walkable restaurants next door.
clean and affordable. we were impressed with the little kitchen.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids and i loved the waffle maker also
usually go here for kids family birthday
the room seemed a bit small for me, 3 kids, & a baby
bed was fairly comfortable, the kids enjoyed the pool
were times that the hot water didn't work in the room my kids were in, dogs barking late at night on our floor
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
hotel shuttle
nice staff, clean and comfortable. good shuttle
spent hours trying to operate it until finally got room service to do it
airport shuttle
thing was the pool area could use a slight make over
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
isn t the hotel s fault, but there were a lot of kids there
there is only one desk chair to sit in and the bean bag chair is fine for kids, but you have to find something
been staying at for about a year on our date night it just sucked that once we wanted to take our kids to the
have a indoor pool(very small) for the kids and a full liquor bar downstairs for the grown-ups
this hotel was so clean, the staff was so kind. the pool was clean.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
had to wait 20 mins after driving 12 hours with two young kids just to check in
it was very uncomfortable being that we had kids with us at the time, we ve stayed here multiple time in the
could definitely use some upgrades. it was fine but kids concerning after dark.
manager is rude and disrespectful he threatened me to pay $145 for a pet i didn t even have pay it or leave the
there was not actual gym, a few treadmills and bike machine
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
may not be great for families with little kids
was no meat protein (sausage/bacon/ham) to go with the eggs on the day i had breakfast
helpful staff, especially edward and the breakfast staff good bed
breakfast was out of scrambled eggs and meats and the kitchen person was rude and very unpleasant
water bottles were free breakfast was included and was excellent
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
kids swam in the pool and got a chlorine rash- something that has never happened before with them
hotel was clean, staff was friendly and my kids enjoyed the indoor pool.
also, as we were leaving, my kids weren t feeling good and the gentleman at the front desk gave the water
approx 7 kids and adults had to exit the area because it was burning
were a bunch of kids playing hockey and making a lot of noise in the hallway at 930 at nite but when i called
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was clean beautiful and plenty for the kids to do in the area.
breakfast was great. cinnamon muffins the best.
the staff in the morning for breakfast was very friendly
hotel was quite nice, good parking and close access to roads/freeways/airport etc
i also liked the gym
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
noisy kids
t like the smell of the marijuana and the kids running around on the 3rd floor right above my head at 1and
breakfast- nothing mind-blowing, but everything you'd expect and certainly good enough to make my kids happy
i booked this room because it was promising a pool for the kids. there was no pool.
great breakfast, great people, great place.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused
pool was under renovation during our stay
breakfast was wonderful
pool area was kinda digny and water was little chilly.
we liked everything except the breakfast eve
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
everything me and the kids enjoy it
all the stay was good, but there where kids running the halls making all kinds of noise that was coming through
the property is billed as adults only but there were kids everywhere
kids hated it was no free breakfast they said why no free breakfast when you pay so much to
they assigned us a room in the same hallway with some kids from a hockey team
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
so my kids missed out on schooling because of it
from the reception it smells very bad with a lot of smoke, unsafe for any family with kids
traveling whit my kids for two nights and no microwave and fridge
the outside it looks a little run down, we stayed on the second floor again and the hallway carpet was newer
friendly staff, easy parking, great value, short drive to downtown cleveland.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
13 kids -all under 15- completely out of control in the pool
kids running in hall after midnight / we had a 6 hour drive home so we wanted to sleep as much as
throughout room and public areas, everything up-to-date, wi-fi easy, staff super-nice,parking
bar was pleasant in the evening
self laundry facility was in the hotel
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
price, nice heated indoor pool for the kids, right by the highway (20 minutes from the browns game), next door
our kids were more upset than the adults but we made the best of it
[stayed a few weeks ago and it was open]) i booked this hotel just so kids and i could swim again
to acknowledge sam who made a point of getting the pool opened for us after some unruly kids damaged the
middle of the night, because he thought it was their room he was next door in a room with loud kids
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
felt as if the kids were running the store
amazing gym, bar and breakfast!
great to be able to travel with a pet
of things to go do outside of the hotel, comfy bed, awesome room setup, pleasant employees and bar staff
bar area would be great for a breakfast buffet in the morning
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
about 10 unruly kids jumping and splashing about
nice room, everything as expected. kids had so much fun in the pool!
the hotel was very accommodating for several issues we had (broken glass, sick kids, etc) which was very
of the lake waterfront, good restaurants and a rooftop bar, and a nice swimming pool that the kids in our group
they said yes it has a kids menu
Booking Options
Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
originally added extra items to my room service tab
t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks
in room breakfast was excellent
had i been alone, i never would have paid the >$750 (plus pet fee) for the room
the bed was great nice tv room service was great
Booking Options
Kid Friendly, Avaialable Crib
upgraded our room so we each had our own bed; which is a godsend when you have 2 bickering kids who have been
but instead kids in swim suits headed to the pool only to have the elevators open
people shoving in front of us in the line up to having to carrying our suitcases with our small kids to our
it was kids run up and down the hallway all night kept me up
it's really just a kids pool
Booking Options
Kid Friendly, Avaialable Crib
ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)
they also had to wrangle all of the hockey kids the parents never watch
also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list
it was a little like uber eats from a near by deli not from a 4 star hotel kitchen
from the hotel convenience store - staff happily insisted that they order a light meal from the kitchen for me
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
having both meals included made traveling with kids so much easier and more budget-friendly
was affordable but i wish there was an age limit on the hot tub as the kids were being inappropriate and making
the pool and hot tub were both great (my kids used them every evening
our kids had a great time in the pool and we loved our whole stay
the gym was ample and the indoor pool and jacuzzi were big hits w/ the kids
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not a huge deal, but when your traveling with kids it just doesn't work
the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade
family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a
breakfast prices. we have 3 kids, a family of 5.
i picked the hyatt at the arcade because i knew my kids would get a kick out of the
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids slept like rocks on the beds all night
room had things broken and on my kids room there were beers on the fridge from whoever stayed before us
i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down
we couldn't cast disney+ for our kids, towels could be a little bigger
we ordered room service our first night and it was very good
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
great valet service and bar and food was amazing as well
didn t enjoy the room service option
the staff is great and also love the bar and food
front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat
loved the extra touches with the purity coffee in the room the gym was also nice
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived
i wasn't informed that there would be no room service so we were left to take our own trash out
breakfast was full and fresh with the nicest kitchen lady
items mentioned above guest wifi did not work
cool being in the arcade and a room with the fireplace in the winter, is a cozy must
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was nice and quiet and the kids were very comfortable and everything was walking distance
no pool for the kids on a hot day!
my sister left after helping me unload my kids and luggage and then left
only complaint... no guide on the tv for the kids.
also my kids were disappointed by the lack of a
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was our first time adding the breakfast to the reservation and it was worth it
the breakfast was excellent. bed was comfy loved all the pillows. will stay again
breakfast onsite was great as well
gym was great too
only people i don't fancyy are the people in the kitchen - 2 of them had nasty attitudes everyone else is amazing
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft
hannah, in particular, was very helpful, even delivering room service as she was heading out for the evening
location, valet parking and pet friendly
example= no way to wipe down equipment in gym, hand sanitizer pumps not filled, clock broken in room, outlets
i love that it is pet friendly and so hip
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
room service that never came
the tv didn t connect to the wifi so you couldn t even screen your smart phone computer or ipad
fireplace didn't work. some tables needed dusted off.
on site parking very dog friendly room service food tasty
stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
this was a king and a set of bunk beds and kids play area
large room, kids loved the bunk beds. staff was friendly and breakfast was great.
lightning in room in section where kids stayed was very poor. onlyhad a floor lamp
the kids breakfast must be included along with the adults
kids loved the pool/jacuzzi
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the rooms were very clean and my kids loved the pool
not working, went down to pool for a short time, water was cold, and there was a family with 3/4 kids, they were
the pool and hot tub were perfect for the kids
kids really wanted to swim and i picked this hotel because it had a pool but i got a email right
kids loved the pool
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not a place for families with kids
staff nice , great area for kids while traveling.
we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am
i just wish it was a microwave i had my kids
this was a suite - if we had stayed with other people in the room or even just kids, we d still be showering
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it would be great if they would repair the pool and make that available again
the breakfast was good.
i liked the location and i was happy they excepted pets.
minor, but it would have been nice to have scrambled eggs and sausage or bacon as an option for breakfast, but
breakfast, nice cozy nook for eating, great variety of food and drink items
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there was a line for coffee, and kids were using it making a mess
kids liked it and had fun playing kicker at the lobby
very nice place to stay. very modern and the snack bar was an added bonus for the kids
my boys played with during breakfast, didn t seem as if the staff liked this as they asked by kids to be
woke up the kids and us both after 3 hours of loud music and significant screaming from the room next door
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
dinning are was wonderful & like how kids eat free at the buffet
also, there is a pool but it is tiny and shallow which would be better for little kids rather than older ones
sauna needs to hav tint on window bcuz lil kids be in there swimming,
all of the hotel was very clean, front desk staff was friendly and interacted playfully with my kids
got approached by homeless man asking to talk to me and my two kids in the parking lot
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
of my kids has food allergies and although there were other options to order from on the menu, it was a
my kids are very picky and i paid 1650 for them to have fruit and bread
when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn
nothing stocked in kitchen
our room service dinner was excellent
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast buffet on the 14th floor was exceptional
breakfast bar is by far the best i have ever enjoyed during any of my many travels
good i had room service
room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i
the dining area and breakfast and lunch area were lovely.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool was fun for my kids
there were kids screaming and running up and down the halls at 12:30am.
were not alot of options for kids like saisages, muffins, criossiants, not many options in
friendly, great location, clean and my kids loved the modern decor.
there were places for kids to run off energy
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids
location. room appointments were very nice and comfortable. breakfast buffet was excellent.
we did call room service and the front desk for extra towels and they never brought them.
if this place could get more consistent service and either have a restaurant or room service or get an arrangement
this stay the bar lobby had been rearranged with what we sincerely hope is temporary furnishings
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
that the pool wasnt open so not much for my kids to do.
the shuttle and valet parking are terrific bonuses
coffee in the room, gym and pool available, free shuttle service breakfast available
coffee in the room, gym and pool available, free shuttle service breakfast available
the shuttle service is very convenient.
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
also,at one point very loud kids at pool un attented by a parent for long periods at a time n all hours even
this room solely for the hot tub, and once we arrived and took the kids down to the pool we notice the hot tub
i have two young kids and told them i needed to get them to bed because there grandma s funeral was in the
15 unsupervised small kids at the pool. loud bangs on the wall at 330am
pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels