Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
could definitely use some upgrades. it was fine but kids concerning after dark.
had to wait 20 mins after driving 12 hours with two young kids just to check in
it was very uncomfortable being that we had kids with us at the time, we ve stayed here multiple time in the
he seemed somewhat unfriendly, & never provided the wifi password
there was not actual gym, a few treadmills and bike machine
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
also, as we were leaving, my kids weren t feeling good and the gentleman at the front desk gave the water
were a bunch of kids playing hockey and making a lot of noise in the hallway at 930 at nite but when i called
approx 7 kids and adults had to exit the area because it was burning
hotel was clean, staff was friendly and my kids enjoyed the indoor pool.
kids swam in the pool and got a chlorine rash- something that has never happened before with them
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
may not be great for families with little kids
love the breakfast
the shuttle is unmarked so we missed it once.
was no meat protein (sausage/bacon/ham) to go with the eggs on the day i had breakfast
the hot breakfast was excellent
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
- windows open and not pet unfriendly
airport shuttle
brought us towels, explained the airport shuttle and extended parking, very friendly and knowledgeable
the pool and hot tub
nice staff, clean and comfortable. good shuttle
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids and i loved the waffle maker also
my husband had to sleep in the bed with 3 kids
were times that the hot water didn't work in the room my kids were in, dogs barking late at night on our floor
usually go here for kids family birthday
there was people drinking in the pool wit there kids & bad words my kids did not have fun there
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
there is only one desk chair to sit in and the bean bag chair is fine for kids, but you have to find something
been staying at for about a year on our date night it just sucked that once we wanted to take our kids to the
isn t the hotel s fault, but there were a lot of kids there
have a indoor pool(very small) for the kids and a full liquor bar downstairs for the grown-ups
received great front desk service and appreciated the early check in approval
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
i have kids they don't eat that, have to go get breakfast
had no handicap opener the carts were terrible to push wheels were bad noisy from other guests kids asked for
there were people smoking weed outside next to the exit while we were walking our kids in or out not matter
loud people upstairs kids running
did not bring my kids back for the night
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast- nothing mind-blowing, but everything you'd expect and certainly good enough to make my kids happy
noisy kids
t like the smell of the marijuana and the kids running around on the 3rd floor right above my head at 1and
i booked this room because it was promising a pool for the kids. there was no pool.
a pool
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused
great variety for breakfast
good facilities; however, what i liked the most was the customer service, from the reception, breakfast area,
excellent hot breakfast
cleanliness, location, pool, room and breakfast.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids were running up and down the hallway early in the am
selected this hotel because of the indoor pool
pool was closed sadly
the pool and dining room was closed because the virus but the room was wonderful and for cheap.
pool wasn't open
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.
ended up leaving a day early due to other kids running around and being extremely loud
$182 room, charged $282 beware $100 pet charge per night not stated at time of booking
we didn't use it, the pool looked as though the bottom had not been cleaned in a while
they allow pets and had to hear a dog bark all night
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was clean beautiful and plenty for the kids to do in the area.
pool was not clean
parking
i liked everything about the property. wish on the weekends that the pool stayed open to 11pm
breakfast was great. cinnamon muffins the best.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
everything me and the kids enjoy it
they assigned us a room in the same hallway with some kids from a hockey team
kids hated it was no free breakfast they said why no free breakfast when you pay so much to
all the stay was good, but there where kids running the halls making all kinds of noise that was coming through
the property is billed as adults only but there were kids everywhere
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
so my kids missed out on schooling because of it
traveling whit my kids for two nights and no microwave and fridge
from the reception it smells very bad with a lot of smoke, unsafe for any family with kids
i felt safe enough at this location to walk the parking lots at night, which says a lot
traveling whit my kids for two nights and no microwave and fridge
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
13 kids -all under 15- completely out of control in the pool
kids running in hall after midnight / we had a 6 hour drive home so we wanted to sleep as much as
i used to work with a laundry company that handled yypur bedding and pillow cases n towels
shuttle didn't say courtyard on it, it said cleveland airport south and it didn't have a parking space of its
is sparse,'restaurant/bar' doesn't stay open long, but plenty of places nearby
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool was being maintained the second night and was empty and i have 4 kids
kids were running around the lobby shirtless and sitting at the bar so we couldn t get a drink or
beds were comfortable, my kids enjoyed the breakfast, although they didn't catch it everyday
i am with 3 kids and needed towels and a clean room
doors close loud (not good) heard the upstairs quest either there dogs running around or kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
whole hotel smelled like marijuana which was upsetting being i had my kids
my kids had a great time
that's a plus when you're traveling with kids/family
there is a nice small pool for the kids to play in as well
beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was great except no milks for young kids over all not big deal
also a huge indoor pool you don't get anywhere else; along with a little splash pad area for the kids
the hotel's fault, but there were kids running up and down the hallway and were being very loud
the pool area was a fun experience for kids
the amazing swimming area for kids.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
rudeness of many guests, the non-stop horesplaying in the pool with the kids and parents, the overwhelming amount
th chlorine levels was a bit high kids complain their eyes burning
we also arrived very late at nigth and let the kids sleep in a little
room was located to a connecting room where it seemed as though there was a dozen kids in there making so much
i loved the breakfast.
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
our kids were more upset than the adults but we made the best of it
the tv guide ud83eudd23 and kids said little better wifi.
ud83dude0a they were able to provide us with adjoining rooms for our kids
price, nice heated indoor pool for the kids, right by the highway (20 minutes from the browns game), next door
[stayed a few weeks ago and it was open]) i booked this hotel just so kids and i could swim again
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
felt as if the kids were running the store
the bar closed early
our room did not have access to 'free wifi' as advertised.
i go up to room and laundry carts everywhere even when i left that morning
had to scan a bar code for room service food from restaurant downstairs, not able to download program so could
Booking Options
Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the bed was great nice tv room service was great
in room breakfast was excellent
t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks
originally added extra items to my room service tab
nice corner view breakfast was excellent
Booking Options
Kid Friendly, Avaialable Crib
upgraded our room so we each had our own bed; which is a godsend when you have 2 bickering kids who have been
people shoving in front of us in the line up to having to carrying our suitcases with our small kids to our
it's really just a kids pool
just have to say that it it specifies that i only have breakfast for two adults and not for my kids if we where
but instead kids in swim suits headed to the pool only to have the elevators open
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
nice room, everything as expected. kids had so much fun in the pool!
it was also walking distance to the flatts and the jacobs pavillion where i took my kids to a concert
the pool was frigid. the kids only stayed in for 10 minutes because it was, too cold !
of the lake waterfront, good restaurants and a rooftop bar, and a nice swimming pool that the kids in our group
they said yes it has a kids menu
Booking Options
Kid Friendly, Avaialable Crib
also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list
they also had to wrangle all of the hockey kids the parents never watch
ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)
the gym was phenomenal
the fitness area/gym was great.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a
i picked the hyatt at the arcade because i knew my kids would get a kick out of the
the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade
not a huge deal, but when your traveling with kids it just doesn't work
breakfast prices. we have 3 kids, a family of 5.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was affordable but i wish there was an age limit on the hot tub as the kids were being inappropriate and making
the gym was ample and the indoor pool and jacuzzi were big hits w/ the kids
perfect to travel with kids. has crib on request. close to parks
kids running down hall was very loud because of no soft surfaces.
could be a bit too crowded w/ wild kids at times
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived
the kitchen is nice
breakfast bar was very nice; 5 min walk to baseball stadium; 15 min walk to rock/roll hall of fame
excellent breakfast
however, there were some issues: guest wifi did not work
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
no gym, empty downtown, not the hotels fault, though it felt soulless
loved the extra touches with the purity coffee in the room the gym was also nice
great valet service and bar and food was amazing as well
front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat
didn t enjoy the room service option
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
a very surprised that i had to pay for breakfast
did not get room reserved. pet fee is astronomically high. the room was shower only.
bar and restaurant staff was very friendly and accommodating
was pet friendly, which is fine except the hallways smelled like wet dog, and one of the elevators
mire cooks in the kitchen.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids slept like rocks on the beds all night
room had things broken and on my kids room there were beers on the fridge from whoever stayed before us
i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down
we couldn't cast disney+ for our kids, towels could be a little bigger
no free wifi on romos!!!
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
also my kids were disappointed by the lack of a
some of our friends said it was loud at night in the hallways with kids running
suite had a lot of room for family with kids
to many young kids
we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft
pet friendly hotel
i love that it is pet friendly and so hip
breakfast hours started at 8:30am. we checked out of our room at 8am.
we ate breakfast and two dinnes/drinks while there
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
friendly the staff was when we checked in and the room service was quick for a saturday night
on site parking very dog friendly room service food tasty
also, there was a small refrigerator but no coffee maker, so it forced the guest to order room service for
a lot of nice venues in hotel. gym was great. great location.
vault bar not open on sunday
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
kids really wanted to swim and i picked this hotel because it had a pool but i got a email right
was nice staff was okay pool was disappointing, no supervision from kids in there , wasn t able to enjoy our
kids loved the pool
the breakfast help was fantastic with our kids (8 & 4) and
not working, went down to pool for a short time, water was cold, and there was a family with 3/4 kids, they were
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was excellant, great selection of hot and cold items
front desk staff very friendly and efficient. clean hotel and rooms. great breakfast.
pool not working, cable not working, wifi not working and breakfast not too good.
staff was phenomenal! pool was warm!
it took several times to get access to the wifi since my last name was spelled incorrectly but the front desk
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
why don't you let older people have pool & whirlpool / jacuzzi time to themselves without the kids like maybe
lightning in room in section where kids stayed was very poor. onlyhad a floor lamp
the kids were very impressed with having their own bunk beds and small living area
woke up around 2 am to kids hollering and being loud, maybe better sound proofing?
kids loved the pool/jacuzzi
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
i just wish it was a microwave i had my kids
we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am
not a place for families with kids
staff nice , great area for kids while traveling.
this was a suite - if we had stayed with other people in the room or even just kids, we d still be showering
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
loved our room great space for us as no the kids
dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and
there were plenty of things to occupy kids
it had a build in real wooden fireplace too bad it was summer
i loved having a kitchen with a refrigerator and microwave
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
swimming pool kids were happy nice comfy beds
asked to be away from all of the kids because it was a business trip and i had a deadline to meet
there were tons of kids in the hot tub, shouting and splashing
kids running in halls
relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the next day my kids got an ear infection
the staff were incredibly helpful and friendly. the pool was great for the kids.
was shut down for maintenance one of the reasons why i booked it for the kids
pool was down. i had two small kids and that sucked
loved the room with a trundle option to allow kids to spread out in a hotel room.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
to many kids and not enough adult supervision
loved the pool for the kids and staff was awesome. the club was the best!
my kids slept on the floor
website states kids eat free, but we had to pay for my 4 year old and ourselves
think a little boy was having his birthday party at the facility and when i took my kids down to the pool they
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
loud, one night their was a fight in one of the rooms, trashy low life people, kids running around
the room was dirty not good to stay with kids .
wifi
the rate was reasonable especially with no pet fees for our dogs
wish there was more parking
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast - my kids enjoyed the waffles and fruit available
no swimming pool for the kids.
which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually
lot of door slamming in the building, dogs barking, and kids running and playing loudly after
it needs a makeover and deep cleaning. kids were running through the halls at 11 pm.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
very nice place to stay. very modern and the snack bar was an added bonus for the kids
woke up the kids and us both after 3 hours of loud music and significant screaming from the room next door
sheets weren t changed they had stains, no shampoo, the area was super loud, kids running in the hallways, to
two floors, and the shouting down the hallways was completely obnoxious, and it was not just the kids, it was
my kids was able to hang out in the lobby and play games and relax. they loved it!!
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
was a large line to check in and the staff came around with water bottles and juice for kids
all of the hotel was very clean, front desk staff was friendly and interacted playfully with my kids
got approached by homeless man asking to talk to me and my two kids in the parking lot
dinning are was wonderful & like how kids eat free at the buffet
also, there is a pool but it is tiny and shallow which would be better for little kids rather than older ones
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
my kids are very picky and i paid 1650 for them to have fruit and bread
when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn
of my kids has food allergies and although there were other options to order from on the menu, it was a
bar way overpriced for what was offered
(4) the kitchenette was dirty
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
thete were kids were running overhead from 9 pm until 12:30 am
kids loved the pool and i love the around the clock coffee
pool needs some type of ventilation, its like a sauna if you are just sitting in there watching kids swim
room next to us had noisy kids, but i understand that that happens, sometimes
though there were only 4 other guests in the large building they put us next to a room with 3 kids in it that
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
beds were uncomfortable in middle of night hear kids running up and down hall and slamming doors
bar/restaurant area could've been open since the pool was open and it advertised starbucks coffee and that was
accomodations in the lounge area with a bar and breakfast / coffee
comfortable bed and nice decor, free parking & wifii, coffeemaker, mini fridge & microwave
decided to go to this motel because they advertised an indoor pool
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is
the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement
the breakfast buffet on the 14th floor was exceptional
if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay
the cafe breakfast was great and so was the bar and speakeasy