Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused
pool area was kinda digny and water was little chilly.
room, service, breakfast , and free shuttle exceeded my expectations
in the morning, phyllis was keeping the breakfast area stocked and then drove me to the car rental facility,
breakfast was wonderful
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
from the reception it smells very bad with a lot of smoke, unsafe for any family with kids
so my kids missed out on schooling because of it
traveling whit my kids for two nights and no microwave and fridge
the outside it looks a little run down, we stayed on the second floor again and the hallway carpet was newer
friendly staff, easy parking, great value, short drive to downtown cleveland.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
all the stay was good, but there where kids running the halls making all kinds of noise that was coming through
kids hated it was no free breakfast they said why no free breakfast when you pay so much to
the property is billed as adults only but there were kids everywhere
everything me and the kids enjoy it
they assigned us a room in the same hallway with some kids from a hockey team
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there is a nice small pool for the kids to play in as well
whole hotel smelled like marijuana which was upsetting being i had my kids
beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean
the lamp was too bright to keep on for kids to sleep
that's a plus when you're traveling with kids/family
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
kids running in hall after midnight / we had a 6 hour drive home so we wanted to sleep as much as
13 kids -all under 15- completely out of control in the pool
very clean and friendly staff pool and hot tub were amazing
found really thick dust on all air ducts and grease splattered in many different spots in kitchen
bar was pleasant in the evening
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was clean beautiful and plenty for the kids to do in the area.
pool was not clean
i also liked the gym
breakfast was great. cinnamon muffins the best.
breakfast
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
t like the smell of the marijuana and the kids running around on the 3rd floor right above my head at 1and
breakfast- nothing mind-blowing, but everything you'd expect and certainly good enough to make my kids happy
i booked this room because it was promising a pool for the kids. there was no pool.
noisy kids
great breakfast, great people, great place.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
approx 7 kids and adults had to exit the area because it was burning
kids loved the pantry and pool
hotel was clean, staff was friendly and my kids enjoyed the indoor pool.
were a bunch of kids playing hockey and making a lot of noise in the hallway at 930 at nite but when i called
there was lots of yelling kids at pool
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
may not be great for families with little kids
good shuttle service (bay 7 pickup), good bedding and linen, cleam, great breakfast, friendly staff
clean room, great staff and breakfast was very good.
we chose this place bc it was pet friendly, we had our two dogs
free shuttle to the airport and free shuttle to and from the rental car center
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was very uncomfortable being that we had kids with us at the time, we ve stayed here multiple time in the
had to wait 20 mins after driving 12 hours with two young kids just to check in
could definitely use some upgrades. it was fine but kids concerning after dark.
the shuttle takes you right to your airline
calling front desk, they immediately sent the shuttle to airport then at the property they were so friendly and
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
advertised a pool and hot tub, but when we got there they said it was closed
brought us towels, explained the airport shuttle and extended parking, very friendly and knowledgeable
- windows open and not pet unfriendly
airport shuttle
nice staff, clean and comfortable. good shuttle
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
there is only one desk chair to sit in and the bean bag chair is fine for kids, but you have to find something
have a indoor pool(very small) for the kids and a full liquor bar downstairs for the grown-ups
been staying at for about a year on our date night it just sucked that once we wanted to take our kids to the
isn t the hotel s fault, but there were a lot of kids there
great staff, comfy beds, no pet fee (yay
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids were disappointed the hot tub stopped working on our second day
bed was fairly comfortable, the kids enjoyed the pool
clean, comfortable, inexpensive, kids frien
the room seemed a bit small for me, 3 kids, & a baby
for a little get away with my kids and it was very clean, nice staff, great breakfast with many options
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
stains all over it pee and other stuff,room and hallway smelled like urine desk clerk had kids running around
there were people smoking weed outside next to the exit while we were walking our kids in or out not matter
loud people upstairs kids running
may have been loud wild kids
the staff kept my kids safe
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
[stayed a few weeks ago and it was open]) i booked this hotel just so kids and i could swim again
the tv guide ud83eudd23 and kids said little better wifi.
no watching their kids either
kids enjoyed themselves in npool and the gym
our king suite was perfect for 2 adults & 3 kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids were running up and down the hallway early in the am
5 hour drive, someone tampered with my car in the parking lot and derailed our entire first day of our trip
couldn t connect to the wifi. room in poor shape.
pool wasn't open
the nightly rate, i understand this isn t the hotel s fault (no breakfast, no pool, limited gym) but i felt
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
ended up leaving a day early due to other kids running around and being extremely loud
noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.
breakfast is pretty good. fitness center and laundry machines available for use
better wifi
loved the wide variety of breakfast
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there were plenty of things to occupy kids
loved our room great space for us as no the kids
dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and
have a pool, dining area (closed due to covid) and basketball court
for different linens at the front desk and was told they had none because the person who does laundry during
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
swimming pool kids were happy nice comfy beds
room was right next to the pool and the noise from all of the kids screaming and playing in the pool was
there were tons of kids in the hot tub, shouting and splashing
last night kids were running down the hall, opening and shutting doors
relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
our pool was down all 3 nights kids had to go across the street to another hotel that was crowded
loved the room with a trundle option to allow kids to spread out in a hotel room.
screaming in hallways , kids running around , people getting ice from ice
pool was down. i had two small kids and that sucked
the next day my kids got an ear infection
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
loud, one night their was a fight in one of the rooms, trashy low life people, kids running around
the room was dirty not good to stay with kids .
would have preferred to have room closer to pet area, but was not a real problem.
i wish there was more parking
t been mopped in months the sheets were dirty and it was pet hair everywhere and bed bugs
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
to many kids and not enough adult supervision
loved the pool for the kids and staff was awesome. the club was the best!
think a little boy was having his birthday party at the facility and when i took my kids down to the pool they
my kids slept on the floor
website states kids eat free, but we had to pay for my 4 year old and ourselves
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no swimming pool for the kids.
lot of door slamming in the building, dogs barking, and kids running and playing loudly after
it needs a makeover and deep cleaning. kids were running through the halls at 11 pm.
which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually
i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
felt as if the kids were running the store
late check out allowed us to sleep in and not feel rushed
amazing gym, bar and breakfast!
i go up to room and laundry carts everywhere even when i left that morning
needed more room service options.
Booking Options
Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the bed was great nice tv room service was great
t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks
originally added extra items to my room service tab
had i been alone, i never would have paid the >$750 (plus pet fee) for the room
in room breakfast was excellent
Booking Options
Kid Friendly, Avaialable Crib
just have to say that it it specifies that i only have breakfast for two adults and not for my kids if we where
people shoving in front of us in the line up to having to carrying our suitcases with our small kids to our
it's really just a kids pool
but instead kids in swim suits headed to the pool only to have the elevators open
it was kids run up and down the hallway all night kept me up
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
beds were comfortable, my kids enjoyed the breakfast, although they didn't catch it everyday
doors close loud (not good) heard the upstairs quest either there dogs running around or kids
the pool was being maintained the second night and was empty and i have 4 kids
i am with 3 kids and needed towels and a clean room
kids were running around the lobby shirtless and sitting at the bar so we couldn t get a drink or
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the hotel was very accommodating for several issues we had (broken glass, sick kids, etc) which was very
it was also walking distance to the flatts and the jacobs pavillion where i took my kids to a concert
about 10 unruly kids jumping and splashing about
the pool was frigid. the kids only stayed in for 10 minutes because it was, too cold !
too many kids in the pool splashing around so we couldn't swim (would have liked if there was someone
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived
breakfast bar was very nice; 5 min walk to baseball stadium; 15 min walk to rock/roll hall of fame
great location. large room with kitchen. hot breakfast provided
items mentioned above guest wifi did not work
location was listed as pet friendly but was going to charge us a $100 pet fee for our small dog when we arrived
Booking Options
Kid Friendly, Avaialable Crib
ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)
they also had to wrangle all of the hockey kids the parents never watch
also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list
valet was great, bar and restaurant staff was great
the gym was amazing!!!!
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
was pet friendly, which is fine except the hallways smelled like wet dog, and one of the elevators
a breakfast option included would have been nice.
rocket fieldhouse is right across the street and they are pet friendly
only people i don't fancyy are the people in the kitchen - 2 of them had nasty attitudes everyone else is amazing
very close to guardians stadium. great bar/breakfast restaurant. friendly staff
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast prices. we have 3 kids, a family of 5.
i picked the hyatt at the arcade because i knew my kids would get a kick out of the
the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade
not a huge deal, but when your traveling with kids it just doesn't work
family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
the staff is great and also love the bar and food
no gym, empty downtown, not the hotels fault, though it felt soulless
rooms are small, but what they lack in space they make up for with class and character
loved the extra touches with the purity coffee in the room the gym was also nice
are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
didn t like that kids under the age of 18 can get in the hot tub
our kids had a great time in the pool and we loved our whole stay
was affordable but i wish there was an age limit on the hot tub as the kids were being inappropriate and making
my kids loved the pool downstairs
kids running down hall was very loud because of no soft surfaces.
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
kids really wanted to swim and i picked this hotel because it had a pool but i got a email right
the breakfast help was fantastic with our kids (8 & 4) and
the rooms were very clean and my kids loved the pool
it was easy to find. clean. kids loved the pool
the pool and hot tub were perfect for the kids
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
friendly the staff was when we checked in and the room service was quick for a saturday night
the amenities such as the roof top bar and downstairs restaurant were out of this world
the rood top bar is an experience and i loved
the hotel is not serving room service i assume to covid
a lot of nice venues in hotel. gym was great. great location.
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft
breakfast in the restaurant was good as well
breakfast offered by the hotel and the restaurant attached service was terriable, waited 15 minutes
location, valet parking and pet friendly
excellent hotel and pet friendly. comfortable room and bed. friendly and helpful staff.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating
no pool for the kids on a hot day!
to many young kids
some of our friends said it was loud at night in the hallways with kids running
only complaint... no guide on the tv for the kids.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids slept like rocks on the beds all night
we couldn't cast disney+ for our kids, towels could be a little bigger
i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down
room had things broken and on my kids room there were beers on the fridge from whoever stayed before us
the restaurant wasn't open for a few hours; even if it was something simple for breakfast, lunch, diner or snack
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids loved the pool/jacuzzi
our room was spacious and i love the kids area in the room
lightning in room in section where kids stayed was very poor. onlyhad a floor lamp
why don't you let older people have pool & whirlpool / jacuzzi time to themselves without the kids like maybe
the kids were very impressed with having their own bunk beds and small living area
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not a place for families with kids
i just wish it was a microwave i had my kids
this was a suite - if we had stayed with other people in the room or even just kids, we d still be showering
staff nice , great area for kids while traveling.
we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
booked this for my kids winter break
great location. nice breakfast. clean room and fun pool area, especially for kids.
too many small kids up too late.
the pool area was a fun experience for kids
the hotel's fault, but there were kids running up and down the hallway and were being very loud
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we also arrived very late at nigth and let the kids sleep in a little
th chlorine levels was a bit high kids complain their eyes burning
room was located to a connecting room where it seemed as though there was a dozen kids in there making so much
rudeness of many guests, the non-stop horesplaying in the pool with the kids and parents, the overwhelming amount
of black substance on it which followed us around to the hard floor, both in the bathroom and kitchen, a little
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
two floors, and the shouting down the hallways was completely obnoxious, and it was not just the kids, it was
very nice place to stay. very modern and the snack bar was an added bonus for the kids
there was a line for coffee, and kids were using it making a mess
my kids was able to hang out in the lobby and play games and relax. they loved it!!
my boys played with during breakfast, didn t seem as if the staff liked this as they asked by kids to be
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the breakfast was good
no elevator on premises.no swimming pool.
looked like they came out of a box and were microwaved, there was a pool but it was empty and not in
and we had to place the two chairs from the room in front of the door as extra security parking lot needs
breakfast, nice cozy nook for eating, great variety of food and drink items
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
sauna needs to hav tint on window bcuz lil kids be in there swimming,
also, there is a pool but it is tiny and shallow which would be better for little kids rather than older ones
dinning are was wonderful & like how kids eat free at the buffet
got approached by homeless man asking to talk to me and my two kids in the parking lot
was a large line to check in and the staff came around with water bottles and juice for kids
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
of my kids has food allergies and although there were other options to order from on the menu, it was a
my kids are very picky and i paid 1650 for them to have fruit and bread
when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn
convenient with laundry and gym room
and kitchen were not clean
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast was a little late getting started and we weren't crazy about the buffet when they had it
the dining area and breakfast and lunch area were lovely.
the cafe breakfast was great and so was the bar and speakeasy
good i had room service
the bar and restaurant staff were not stellar
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
were not alot of options for kids like saisages, muffins, criossiants, not many options in
friendly, great location, clean and my kids loved the modern decor.
the pool was fun for my kids
random person off the street got into my room and stole my kids air pods, and apple chargers
was noisy kids that were running and jumping both nights i was there not the fault of the
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
that the pool wasnt open so not much for my kids to do.
had to ask more than once for items needed. staff not at the bar when needed.
coffee in the room, gym and pool available, free shuttle service breakfast available
clean and conveniently located included wifi and tv streaming was awesome too
my children and i love the gym was open 24 hours
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids
she was able to accommodate an early check in for us
it had a very good breakfast buffet and the wine bar was excellent
we did call room service and the front desk for extra towels and they never brought them.
excellent breakfast. superb location . sensational staff