Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there is a nice small pool for the kids to play in as well
my kids had a great time
whole hotel smelled like marijuana which was upsetting being i had my kids
that's a plus when you're traveling with kids/family
the lamp was too bright to keep on for kids to sleep
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
breakfast- nothing mind-blowing, but everything you'd expect and certainly good enough to make my kids happy
noisy kids
i booked this room because it was promising a pool for the kids. there was no pool.
t like the smell of the marijuana and the kids running around on the 3rd floor right above my head at 1and
the hotel and car rental shuttle was such an added bonus
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused
convenience, clean, pool little store was nice
good facilities; however, what i liked the most was the customer service, from the reception, breakfast area,
from the location all the way down to the pool and parking, everything was great
in the morning, phyllis was keeping the breakfast area stocked and then drove me to the car rental facility,
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
no kids running the halls
hotel was clean, staff was friendly and my kids enjoyed the indoor pool.
were a bunch of kids playing hockey and making a lot of noise in the hallway at 930 at nite but when i called
also, as we were leaving, my kids weren t feeling good and the gentleman at the front desk gave the water
kids swam in the pool and got a chlorine rash- something that has never happened before with them
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and
there were plenty of things to occupy kids
loved our room great space for us as no the kids
for a upgraded room with fireplace and they did not have wood so we were not permitted to use
breakfast was delicious, it was a hot breakfast and the staff was very nice
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
came for the kids to swim always too crowded
room was right next to the pool and the noise from all of the kids screaming and playing in the pool was
there were tons of kids in the hot tub, shouting and splashing
last night kids were running down the hall, opening and shutting doors
swimming pool kids were happy nice comfy beds
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
traveling whit my kids for two nights and no microwave and fridge
so my kids missed out on schooling because of it
from the reception it smells very bad with a lot of smoke, unsafe for any family with kids
wifi is strong
the parking
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
may not be great for families with little kids
it looked like there was a lot of pet hair or something in the shuttle
we chose this place bc it was pet friendly, we had our two dogs
the free shuttle gets you to the airport in about 5 minutes
the hot breakfast was excellent
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids hated it was no free breakfast they said why no free breakfast when you pay so much to
they assigned us a room in the same hallway with some kids from a hockey team
the property is billed as adults only but there were kids everywhere
all the stay was good, but there where kids running the halls making all kinds of noise that was coming through
everything me and the kids enjoy it
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
loved the room with a trundle option to allow kids to spread out in a hotel room.
screaming in hallways , kids running around , people getting ice from ice
the pool was not working for the kids
the staff were incredibly helpful and friendly. the pool was great for the kids.
our pool was down all 3 nights kids had to go across the street to another hotel that was crowded
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
kids running in hall after midnight / we had a 6 hour drive home so we wanted to sleep as much as
13 kids -all under 15- completely out of control in the pool
convenient location. great parking.
to covid restrictions, we were unable to take advantage of the pool, hot tub, and breakfast, but that was to be
didn t eat any breakfast no room service for the two night they didn t even clean the room or change the
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids running up and down the hallway all night
loved the pool for the kids and staff was awesome. the club was the best!
my kids slept on the floor
website states kids eat free, but we had to pay for my 4 year old and ourselves
to many kids and not enough adult supervision
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
felt as if the kids were running the store
great to be able to travel with a pet
i will be back. the best gym of any hotel ive stayed in
great location in the flats. very clean, modern room. loved the bliss spa products in room
the pet friendly feature is a home run
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the room was dirty not good to stay with kids .
loud, one night their was a fight in one of the rooms, trashy low life people, kids running around
no breakfast or wifi
had pet hair all over one of the beds
would have preferred to have room closer to pet area, but was not a real problem.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no swimming pool for the kids.
i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full
which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually
breakfast - my kids enjoyed the waffles and fruit available
it needs a makeover and deep cleaning. kids were running through the halls at 11 pm.
Booking Options
Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
nice corner view breakfast was excellent
t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks
originally added extra items to my room service tab
the bed was great nice tv room service was great
in room breakfast was excellent
Booking Options
Kid Friendly, Avaialable Crib
it was kids run up and down the hallway all night kept me up
it's really just a kids pool
people shoving in front of us in the line up to having to carrying our suitcases with our small kids to our
just have to say that it it specifies that i only have breakfast for two adults and not for my kids if we where
upgraded our room so we each had our own bed; which is a godsend when you have 2 bickering kids who have been
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was clean beautiful and plenty for the kids to do in the area.
the hotel was beautiful! very clean and quiet. breakfast was fantastic!
breakfast
i liked everything about the property. wish on the weekends that the pool stayed open to 11pm
it was supposed to have a large kitchen corner counter and larger kitchen table
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
good gym
breakfast onsite was great as well
pet friendly, clean rooms, cordial and helpful staff.
in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only
said, pet friendly but no where to allow your dog to go to the bathroom.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived
the complimentary breakfast was enjoyable and had many choices
hotel bar area was relaxing
i was bummed out that gym services were not available yet but there was an offer to pay to go to a gym down
we were allowed an early check in.
Booking Options
Kid Friendly, Avaialable Crib
also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list
ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)
they also had to wrangle all of the hockey kids the parents never watch
also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list
was very good, the choice of main meals for dinner should be better it was obvious that the bar was a popular
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
had to wait 20 mins after driving 12 hours with two young kids just to check in
it was very uncomfortable being that we had kids with us at the time, we ve stayed here multiple time in the
could definitely use some upgrades. it was fine but kids concerning after dark.
manager is rude and disrespectful he threatened me to pay $145 for a pet i didn t even have pay it or leave the
no laundry
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a
breakfast prices. we have 3 kids, a family of 5.
the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade
not a huge deal, but when your traveling with kids it just doesn't work
i picked the hyatt at the arcade because i knew my kids would get a kick out of the
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the rooms were very clean and my kids loved the pool
kids really wanted to swim and i picked this hotel because it had a pool but i got a email right
was nice staff was okay pool was disappointing, no supervision from kids in there , wasn t able to enjoy our
it was easy to find. clean. kids loved the pool
the pool and hot tub were perfect for the kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
nice room, everything as expected. kids had so much fun in the pool!
it was also walking distance to the flatts and the jacobs pavillion where i took my kids to a concert
it was a family atmosphere during the day which was a huge plus traveling with 5 kids, my sister, mother and
maggie and her team did a great job of making the weekend special for the kids by putting letters to santa and
the pool was frigid. the kids only stayed in for 10 minutes because it was, too cold !
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful
the staff is great and also love the bar and food
didn t enjoy the room service option
loved the extra touches with the purity coffee in the room the gym was also nice
rooms are small, but what they lack in space they make up for with class and character
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the tv didn t connect to the wifi so you couldn t even screen your smart phone computer or ipad
vault bar not open on sunday
the vault bar was the best bar i have ever been to
the rood top bar is an experience and i loved
fireplace didn't work. some tables needed dusted off.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
could be a bit too crowded w/ wild kids at times
i didn't use the swimming pool but i saw kids were having fun
was affordable but i wish there was an age limit on the hot tub as the kids were being inappropriate and making
the pool and hot tub were both great (my kids used them every evening
didn t like that kids under the age of 18 can get in the hot tub
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft
i love that it is pet friendly and so hip
coffee available for breakfast in lobby was all i wanted
only complaint would be that the mini bar had no options in it
there was a pet stain on the floor and the bathroom was not so clean
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
no pool for the kids on a hot day!
it was nice and quiet and the kids were very comfortable and everything was walking distance
we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating
some of our friends said it was loud at night in the hallways with kids running
my sister left after helping me unload my kids and luggage and then left
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
room had things broken and on my kids room there were beers on the fridge from whoever stayed before us
we couldn't cast disney+ for our kids, towels could be a little bigger
i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down
kids slept like rocks on the beds all night
breakfast was wonderful. room was clean and comfortable.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
lightning in room in section where kids stayed was very poor. onlyhad a floor lamp
woke up around 2 am to kids hollering and being loud, maybe better sound proofing?
the kids breakfast must be included along with the adults
why don't you let older people have pool & whirlpool / jacuzzi time to themselves without the kids like maybe
large room, kids loved the bunk beds. staff was friendly and breakfast was great.
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not a place for families with kids
staff nice , great area for kids while traveling.
i just wish it was a microwave i had my kids
we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am
this was a suite - if we had stayed with other people in the room or even just kids, we d still be showering
Booking Options
Swimming Pool, Kid Friendly, On-Site Childcare, Avaialable Crib
nice staff, clean and comfortable. good shuttle
brought us towels, explained the airport shuttle and extended parking, very friendly and knowledgeable
hotel shuttle
the pool and hot tub
thing was the pool area could use a slight make over
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
two floors, and the shouting down the hallways was completely obnoxious, and it was not just the kids, it was
sheets weren t changed they had stains, no shampoo, the area was super loud, kids running in the hallways, to
there was a line for coffee, and kids were using it making a mess
woke up the kids and us both after 3 hours of loud music and significant screaming from the room next door
kids liked it and had fun playing kicker at the lobby
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
there is only one desk chair to sit in and the bean bag chair is fine for kids, but you have to find something
have a indoor pool(very small) for the kids and a full liquor bar downstairs for the grown-ups
isn t the hotel s fault, but there were a lot of kids there
been staying at for about a year on our date night it just sucked that once we wanted to take our kids to the
nothing really. pool is small but clean and nice.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
bed was fairly comfortable, the kids enjoyed the pool
there was people drinking in the pool wit there kids & bad words my kids did not have fun there
usually go here for kids family birthday
were times that the hot water didn't work in the room my kids were in, dogs barking late at night on our floor
clean, comfortable, inexpensive, kids frien
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare
did not bring my kids back for the night
i have kids they don't eat that, have to go get breakfast
there were people smoking weed outside next to the exit while we were walking our kids in or out not matter
price/night location near our kids/grandkids
may have been loud wild kids
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
was a large line to check in and the staff came around with water bottles and juice for kids
sauna needs to hav tint on window bcuz lil kids be in there swimming,
nice rooms, indoor pool for the kids and sauna for the adults close to the pool.
got approached by homeless man asking to talk to me and my two kids in the parking lot
also, there is a pool but it is tiny and shallow which would be better for little kids rather than older ones
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
kids were running up and down the hallway early in the am
couldn t connect to the wifi. room in poor shape.
also, the bar was not open for drinks or snacks
selected this hotel because of the indoor pool
very comfortartabe, nice indoor pool.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
ended up leaving a day early due to other kids running around and being extremely loud
noticed halls need spruce maybe vacuum...kids in outdoor pool screaming till dark.
breakfast is pretty good. fitness center and laundry machines available for use
clean and affordable. we were impressed with the little kitchen.
booked online and the pet fee was not promanetly displayed
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn
of my kids has food allergies and although there were other options to order from on the menu, it was a
my kids are very picky and i paid 1650 for them to have fruit and bread
bar way overpriced for what was offered
room service was amazing and prompt!
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
there were lots of kids running around unattended but there was a hockey tournament next door
ud83dude0a they were able to provide us with adjoining rooms for our kids
no watching their kids either
our kids were more upset than the adults but we made the best of it
price, nice heated indoor pool for the kids, right by the highway (20 minutes from the browns game), next door
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the bar and restaurant staff were not stellar
the breakfast buffet on the 14th floor was exceptional
the gym was clean and well equipped
the room service was really good
the dining area and breakfast and lunch area were lovely.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
random person off the street got into my room and stole my kids air pods, and apple chargers
the pool was fun for my kids
were not alot of options for kids like saisages, muffins, criossiants, not many options in
there were kids screaming and running up and down the halls at 12:30am.
staff was screaming at kids using the f-word right at the entrance
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
that the pool wasnt open so not much for my kids to do.
- gym needed remodeling (water leak)
it had great facilities, including 24/7 gym, breakfast...
clean and conveniently located included wifi and tv streaming was awesome too
coffee in the room, gym and pool available, free shuttle service breakfast available
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids
wifi was erratic, which made it a bit difficult at times to get work done
paying for parking. breakfast was just ok.
start with, they accommodated an early check in, which was great
there is also a small bar downstairs that is open at night
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool was being maintained the second night and was empty and i have 4 kids
kids were running around the lobby shirtless and sitting at the bar so we couldn t get a drink or
beds were comfortable, my kids enjoyed the breakfast, although they didn't catch it everyday
doors close loud (not good) heard the upstairs quest either there dogs running around or kids
i am with 3 kids and needed towels and a clean room
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool area was a fun experience for kids
the amazing swimming area for kids.
the hotel's fault, but there were kids running up and down the hallway and were being very loud
the pool area is wonderful! such a great place to take your kids to play in the pool.
also a huge indoor pool you don't get anywhere else; along with a little splash pad area for the kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
rudeness of many guests, the non-stop horesplaying in the pool with the kids and parents, the overwhelming amount
we also arrived very late at nigth and let the kids sleep in a little
room was located to a connecting room where it seemed as though there was a dozen kids in there making so much
th chlorine levels was a bit high kids complain their eyes burning
bar being in the lobby and closing at 10pm on saturday night