Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the staff were incredibly helpful and friendly. the pool was great for the kids.
the next day my kids got an ear infection
eyes burning and some kids in out group broke out in rashes
kids loved the trundle bed
screaming in hallways , kids running around , people getting ice from ice
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
loved the pool for the kids and staff was awesome. the club was the best!
think a little boy was having his birthday party at the facility and when i took my kids down to the pool they
website states kids eat free, but we had to pay for my 4 year old and ourselves
9 o clock is a time for adults kids are relaxed but can t go eat or swim or workout cause everything has
to many kids and not enough adult supervision
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and
there were plenty of things to occupy kids
loved our room great space for us as no the kids
living room + kitchen about 12'x20'
there were plenty of things to occupy kids
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, On-Site Childcare, Avaialable Crib
came for the kids to swim always too crowded
kids running in halls
relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or
asked to be away from all of the kids because it was a business trip and i had a deadline to meet
room was right next to the pool and the noise from all of the kids screaming and playing in the pool was
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
loud, one night their was a fight in one of the rooms, trashy low life people, kids running around
the room was dirty not good to stay with kids .
the setting / pet accommodation
there wasn't enough parking.
the facility is good. microwave, fridge, iron, wifi are all available.
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it needs a makeover and deep cleaning. kids were running through the halls at 11 pm.
which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually
lot of door slamming in the building, dogs barking, and kids running and playing loudly after
no swimming pool for the kids.
i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the lamp was too bright to keep on for kids to sleep
whole hotel smelled like marijuana which was upsetting being i had my kids
there is a nice small pool for the kids to play in as well
beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean
my kids had a great time
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
not working, went down to pool for a short time, water was cold, and there was a family with 3/4 kids, they were
supervision on pool of other children , no adult time kids splashing everywhere even in hot tub
was nice staff was okay pool was disappointing, no supervision from kids in there , wasn t able to enjoy our
kids really wanted to swim and i picked this hotel because it had a pool but i got a email right
kids loved the pool
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
bar tenders friendly
pet friendly, clean rooms, cordial and helpful staff.
did not get room reserved. pet fee is astronomically high. the room was shower only.
could have been some toast with the breakfast buffet
attached bar is great
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived
breakfast was full and fresh with the nicest kitchen lady
hotel bar area was relaxing
great location, big rooms. full kitchen
location .. size of room perfect for number of guests .. breakfast delicious ..
Booking Options
Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
the bed was great nice tv room service was great
t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks
nice corner view breakfast was excellent
originally added extra items to my room service tab
in room breakfast was excellent
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
the pet area was cool but no artificial grassy area
the amenities such as the roof top bar and downstairs restaurant were out of this world
also, there was a small refrigerator but no coffee maker, so it forced the guest to order room service for
a lot of nice venues in hotel. gym was great. great location.
could not get room service after 10 pm but ordered from a local gyro place and the food arrived quickly, was
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
not a place for families with kids
staff nice , great area for kids while traveling.
this was a suite - if we had stayed with other people in the room or even just kids, we d still be showering
we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am
i just wish it was a microwave i had my kids
Booking Options
Free Breakfast Buffet, Kid Friendly, Avaialable Crib
gave the kids welcome snacks loved the happy hour, fantastic selection of wines,had some champagne & craft
excellent hotel and pet friendly. comfortable room and bed. friendly and helpful staff.
restaurant parkers was great for breakfast and we also had there wings in the evening
gym was spacious and clean
staff from the front desk, to room service to maid service
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the kids were very impressed with having their own bunk beds and small living area
kids loved the pool/jacuzzi
lightning in room in section where kids stayed was very poor. onlyhad a floor lamp
the kids breakfast must be included along with the adults
woke up around 2 am to kids hollering and being loud, maybe better sound proofing?
Booking Options
Kid Friendly, Avaialable Crib
just have to say that it it specifies that i only have breakfast for two adults and not for my kids if we where
it's really just a kids pool
upgraded our room so we each had our own bed; which is a godsend when you have 2 bickering kids who have been
it was kids run up and down the hallway all night kept me up
but instead kids in swim suits headed to the pool only to have the elevators open
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the room service was really good
the cafe breakfast was great and so was the bar and speakeasy
access to cleveland clinic and ease of obtaining shuttle service as needed
the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement
big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
great valet service and bar and food was amazing as well
no gym, empty downtown, not the hotels fault, though it felt soulless
loved the extra touches with the purity coffee in the room the gym was also nice
rooms are small, but what they lack in space they make up for with class and character
didn t enjoy the room service option
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
sheets weren t changed they had stains, no shampoo, the area was super loud, kids running in the hallways, to
there was a line for coffee, and kids were using it making a mess
kids liked it and had fun playing kicker at the lobby
my boys played with during breakfast, didn t seem as if the staff liked this as they asked by kids to be
would have been nice to have a bathtub and maybe a pool for my kids, but hey, the hotel didn't smell like chlorine
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
got approached by homeless man asking to talk to me and my two kids in the parking lot
dinning are was wonderful & like how kids eat free at the buffet
sauna needs to hav tint on window bcuz lil kids be in there swimming,
all of the hotel was very clean, front desk staff was friendly and interacted playfully with my kids
also, there is a pool but it is tiny and shallow which would be better for little kids rather than older ones
Booking Options
Free Internet, Kid Friendly, On-Site Childcare, Avaialable Crib
of my kids has food allergies and although there were other options to order from on the menu, it was a
when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn
my kids are very picky and i paid 1650 for them to have fruit and bread
our room service dinner was excellent
also, for folks visiting/staying for cleveland clinic affairs, there's a shuttle
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the bed is soft and comfy so are the pillows, the location is awesome i love the arcade my kids love the arcade
family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a
breakfast prices. we have 3 kids, a family of 5.
not a huge deal, but when your traveling with kids it just doesn't work
i picked the hyatt at the arcade because i knew my kids would get a kick out of the
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
only complaint... no guide on the tv for the kids.
my sister left after helping me unload my kids and luggage and then left
we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating
it was nice and quiet and the kids were very comfortable and everything was walking distance
some of our friends said it was loud at night in the hallways with kids running
Booking Options
Kid Friendly, Avaialable Crib
ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)
also we had kids with us and did not want to sit in lobby after she said it's a 2 page waiting list
they also had to wrangle all of the hockey kids the parents never watch
in the rooms keep that in mind if you have left overs that you need to heat up like us from room service
it was a little like uber eats from a near by deli not from a 4 star hotel kitchen
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
didn t like that kids under the age of 18 can get in the hot tub
my kids enjoyed the fitness room
my kids loved the pool downstairs
kids running down hall was very loud because of no soft surfaces.
was affordable but i wish there was an age limit on the hot tub as the kids were being inappropriate and making
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
kids slept like rocks on the beds all night
i also didn't like the fact that at well after midnight there was screaming and crying kids in the room down
we couldn't cast disney+ for our kids, towels could be a little bigger
room had things broken and on my kids room there were beers on the fridge from whoever stayed before us
housekeeping left dirty laundry throughout the hallway til 8ish
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
felt as if the kids were running the store
hotel was very modern, and the gym was the best hotel gym i ve ever seen
room service took to long.
the pet friendly feature is a home run
the free wifi was difficult to get on
Booking Options
Swimming Pool, Free Internet, Kid Friendly, Avaialable Crib
the pool was frigid. the kids only stayed in for 10 minutes because it was, too cold !
maggie and her team did a great job of making the weekend special for the kids by putting letters to santa and
too many kids in the pool splashing around so we couldn't swim (would have liked if there was someone
it was also walking distance to the flatts and the jacobs pavillion where i took my kids to a concert
nice room, everything as expected. kids had so much fun in the pool!
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
friendly, great location, clean and my kids loved the modern decor.
the pool was fun for my kids
there were kids screaming and running up and down the halls at 12:30am.
random person off the street got into my room and stole my kids air pods, and apple chargers
was noisy kids that were running and jumping both nights i was there not the fault of the
Booking Options
Free Internet, Kid Friendly, Avaialable Crib
that the pool wasnt open so not much for my kids to do.
free shuttle services were offered which helped take away some of the stress
beds were very comfortable and that we had free shuttle service!!
being near hospital & having shuttle was essential
coffee in the room, gym and pool available, free shuttle service breakfast available
Booking Options
Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
friendly and helpful in booking us a restaurant reservation and finding door dash options for our kids
the bar was closed
from the hotel desk clerks to the fabulous guy bar tending and the maids - all very nice
excellent breakfast. superb location . sensational staff
we did call room service and the front desk for extra towels and they never brought them.
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Kiddie Pool, Avaialable Crib
only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused
i liked the breakfast in the am. the pool was clean.
pool area was kinda digny and water was little chilly.
only service dogs which ours is bit there were kids banking running screaming up and down hallways, which caused
great variety for breakfast
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
noisy kids
t like the smell of the marijuana and the kids running around on the 3rd floor right above my head at 1and
breakfast- nothing mind-blowing, but everything you'd expect and certainly good enough to make my kids happy
i booked this room because it was promising a pool for the kids. there was no pool.
the hotel and car rental shuttle was such an added bonus
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
the location was good. nice courtyard. plenty for kids to do.
kids knocking on doors and running
noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight
said i couldn t have all those kids in the
friendly staff and very nice lobby with activities for the kids.
Booking Options
Swimming Pool, Complimentary Parking, Kid Friendly, Avaialable Crib
noise and disruption in the hallways from the kids that were there from the hockey team
the loud noise, kids playing in hallway, shooting, one elevator, bathroom wasn't clean
kids running down hallway late at night.
lots of parking
parking
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
from the reception it smells very bad with a lot of smoke, unsafe for any family with kids
so my kids missed out on schooling because of it
traveling whit my kids for two nights and no microwave and fridge
the parking
like that it is pet friendly and the bed was comfortable
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
enjoyed everything but pool was a bit cold for kids/wife.
the pool according to my kids was pretty cold so perhaps consider warming it up a bit more.
the people staying that weekend left the place in mess, to many kids.
very clean and the kids had fun in the swimming pool.
was very impressed with the whole stay me and my kids had a lot of fun in the pool and the breakfast was
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
2 children for the price i paid i thought i was getting a room that had a pull out bed for the kids
bit loud in lobby with kids but its kids
the kids loved the pool and popcorn
wish the breakfast items changed. maybe add bacon and donuts for the kids.
the younger kids took over the hot tub
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy
my kids wanted to swim and couldn t
there were kids knocking on my room door and running.
choices for kids at breakfast
didn't care to have my kids around that
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
there were some noisy kids above us for several minutes off & on.
often kids do not read the warning
a very loud party happening in the room above our room that consisted of loud conversations and kids running
some of the rooms should have tubs for the little ones like kids and not a shower at their age
workers allowed the little kids staying at the property to run wild
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, On-Site Childcare, Avaialable Crib
husband and i stayed here for a night away from the kids
smelt like trash going through the halls and kids running everywhere glad i didn t stay
no room service which was part of the reason we stayed there
breakfast was better than other hotels that have more than adequate food and throw half of it away
no complimentary breakfast or coffee
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
to many kids in the hot tub without parents,pool was very cold
) pool/breakfast area crowded with unsupervised kids (where are the parents
big bummer for the kids, that was the reason we chose this location
we were on the road and could only stay one night, but everything was so nice my kids asked if we could stay
to many kids
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
all the stay was good, but there where kids running the halls making all kinds of noise that was coming through
everything me and the kids enjoy it
the property is billed as adults only but there were kids everywhere
they assigned us a room in the same hallway with some kids from a hockey team
kids hated it was no free breakfast they said why no free breakfast when you pay so much to
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
too many little kids running halls
was smoking weed in one of the rooms, and there appeared to be a caravan of families with young kids that just
the other items were a kids size fruit cup and single serve yogurt
kids running around making a noise
booking under age kids in hotel rooms
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Kid Friendly, Outdoor Play Area, Indoor Play Area, Kiddie Pool, On-Site Childcare, Avaialable Crib
13 kids -all under 15- completely out of control in the pool
kids running in hall after midnight / we had a 6 hour drive home so we wanted to sleep as much as
gym is sparse,'restaurant/bar' doesn't stay open long, but plenty of places nearby
throughout room and public areas, everything up-to-date, wi-fi easy, staff super-nice,parking
is sparse,'restaurant/bar' doesn't stay open long, but plenty of places nearby
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
location was awesome! liked the dining options and play ground for kids was really great.
had 3 adults 2 kids and we where in a room with just 2 beds
were no visible signs or directions upon entering the parking lot to let someone from out of town or not familiar
loved the bar and lounge area can t wait to try it again when the weather gets warm and we can enjoy the
only wish hotel bar was open for a night cap.
Booking Options
Free Internet, Complimentary Parking, Kid Friendly, Avaialable Crib
there were little kids running in the hallway and the other party had the hall way smelling like weed and the
overall the hotel was great for the value. kids had a blast.
swimming pool for my kids.
friendly staff and great common spaces for family to hang out late night after kids were
friendly staff and great common spaces for family to hang out late night after kids were
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
rooms very clean, and the pool area has a game room and an awesome indoor playground for smaller kids
to do on the property, they had mini golf, hot tub/swimming pool, an arcade and a jungle gym for kids
pool was amazing had so much fun swimming playing around with my kids and friends i will come back for more
the kids love the pool and the mini golf the slides
pool and play area kids loved it
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
big pull out couch to accommodate kids
have pool toys for the kids at the pool. prepare the food better. it was all overcooked.
driving all day, my kids were thrilled with the pool
the pool was great and the kids loved the pool
pool was crowded with kids during our entire stay. day & night.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
desk i asked before i booked the room if the pool was open she said yes so i pay for my room get kids ready to
and the woman managing the dining area whipped up a little extra bit of waffle mix for the kids
pool closed early for kids at 8 pm while most places we have stayed never had age restrictions on time for kids
in a safe area, easily accessible from my family s home, with handicapped parking in front.
nice location also staff was very curtious and room was very nice and hotel was quite and breakfast was
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
the pool was perfect for kids
the pool was perfect for kids
loved that it had a kitchenette.
the breakfast was super
good location for us. great parking. fast elevators. nice staff.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
many guest with kids; running yelling
had to make trips to the car for my daughters ( they are 24 and 26 ) not kids and from ny
of options for breakfast
the breakfast could have been better.
staff / rooms / swimming pool / 5-7 pm free appetizers and drinks / breakfast / location
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
it was clean beautiful and plenty for the kids to do in the area.
i liked everything about the property. wish on the weekends that the pool stayed open to 11pm
it was supposed to have a large kitchen corner counter and larger kitchen table
the hotel was beautiful! very clean and quiet. breakfast was fantastic!
never got around to breakfast.
Booking Options
Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet, Kid Friendly, Avaialable Crib
so many kids running around in halls
the kids and i were well fed
the pool was open and kids had fun time. the breakfast was good that they provided.
our last night there, for whatever reason, there were a ton of kids and they were running up and down the
kids in the hot tub