great outside pool area, lovely balcony over looking the pool

ybe more vegan options would be appreciated - not only

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

food in the hotel was amazing , it was a buffet style for both breakfast and dinner lots of choice both hot and cold food, the food just didn

lovely staff, 5 pools- 2 adult only, 1 rooftop, spa with treatments, great food, drink and

loved the pool area and the food.service was excellent

quite weird set of kitchen ware, can find bottle opener but not a soup scoop, no propper knife as well

shows are just ok the gym is small and not well equipped walls are quite thin we could hear the

hotel contains multiple swimming pools for kids of any age as well as mini water park

small but functional gym that was clean and generally easily available

continental breakfast for all needs, vegan friendly

we used the gym several times during our stay which was adequately fitted out, again kept very tidy and clean

laundry, pool, spa, very basic gym, 24 hour reception, etc

there is lot of water sports in the pools and they have some shows for kids in the lobby which is pretty cool

would revisit and it’s close to siam mall and water park

looking forward to the trip and it certainly exceeded all of our expectations, food, drink, pool areas

big hotel , a lot of space - use some of the space to make it more trendy for yonger adults, eks lounge music, greate coffee,

choice of dishes and food available at both breakfast and dinner are among the best i've ever had in a

gym very old and broken

room service staff

it is also great for adults as they have 2 big pools and a great bar by the pool

the pool was great

entertainment for kids and adults in the evening was

very good gym for a 4 star hotel

my fussy kids always found something they liked to eat

it's a fully all inclusive hotel with breakfast, lunch, dinner and a snack bar throughout the day that has lunch style food

staff all over the hotel from reception to the dining hall, bar and entertainment tram to the cleaning staff are so friendly and go out of their way to smile

be more variety for children as my eldest is a fussy eater and there wasn't a great selection for kids

the hotel was fabulous from the size of the pool to the superb buffet breakfast, lunch and evening meal

have been toilets and a small bar near the jacuzzi

casa oroteanda is a very comfortable house with a beautiful pool and garden

villa, great views, comfy beds, private pool, kitchen equipped with everything to eat for cheap

pool area is amazing

pool, good yard area, parking inside walls

guess the pool isn't deep enough for an adult to dive in but this is trivial and a bit nit-picky considering

spacious well-equipped kitchen and very comfy sofa bed

my apartment was tastefully furnished and kitchen area was very good with everything you need

view to the ocean, swimming pools of which one for kids, tasty breakfasts

terraces in the rooms as well as a small kitchen allowing to prepare quick snacks or food for kids

(apart from the little sausages) staff very friendly all over the hotel - housekeepers, bar, kitchen, office

is fantastic brilliant views close to beach approx 150 metres away down steps and numerous bars restaurant all around

my son who is 18 months old had the time of his life: lots of activities for him at the swimming pool and he enjoyed the mini disco

all the staff, from the reception to the guys of the mini and kids club, from the housekeepers and maintenance guys to the restaurant and kitchen staff

nice pool area, plenty of sun chairs.

kids club staff were outstanding & the hotel was exceptionally clean

then the drinks in the lounge eg cocktails you have to go down to reception or the main pool bar on level -2

we were very impressed with the cleaning staff and room

there are a few iberostar hotels in town - this one is for adults only

wifi, parking, baggage weight machine)

front desk, waiters, bar staff everybody always smiling , willing to help

only area is much more confortable than family area, so if you visit hotel with kids you can not use

hotel itself was a great place to stay - good selection of food, no problems with wifi, nicely decorated

only area is much more confortable than family area, so if you visit hotel with kids you can not use

gym lacked equipment

amazing breakfast and dinner. with a lot variety food.. fantastic ☺️

the pool water can be more hot !!!!

spacious pool areas, good size well appointed rooms, decent gym, plenty of additional activities

may be a section of water with a sail for shade for the kids

wifi was good

room service was quick, good and surprisingly inexpensive

pool area was gorgeous

we were greeted with bar drinks vouchers which were complimentary and water on our first day

however, we spent 2 partial days at the pool with kids and friends and is amazing

a towel robe in the room, cushions on sunbeds, a drink with evening meal if half board and full pool waiting service would be nice

my teenage son also made good use of the gym

kids did not like the salt water pool but they still got in everyday!

kids club only actually runs from 10

pools for swimming, relaxing, and some are heated, jacuzzi and also a small round pool for small kids (1-3y

the gym is equipped with new machines and is really high-class gym

the gym is a bit dated if you are used to a good one

more kids activities didn t like the no inflatable rule in the pools

have been better if there was bar service at the pool, rather than have to queue at the

we also ordered room service one night from la trattoria (the italian restaurant in the hotel) and the pizza was (+)go every year and service is always 5 star staff are very attentive also room service pool hygiene excellent (+)room service 24/24 was fantastic. (+) we mostly were ordering dinners from the room service and it was all very nicely organised: fast, beautifully arranged and quite good (-) sadly no alchoholic mini bar in the room, but room service could be ordered 24/7 (+)room service was excellent / good food and excellent staff (+) food in decent we had room service a few times and tried 2 of the hotels restaurants (-)pools only one heated the rest were freezing , quality of food room service and restaurants very poor mcdonald s is better

more kids activities didn’t like the no inflatable rule in the pools

entertainment in the piano bar - too much easy listening and there are step s everywhere so you have to be prepared for

breakfast top class

excellent breakfast excellent accommodation excellent staff

pool area was really beautiful; the staff super friendly; the food was delicious; very quite area -

we loved our junior suite, and had a fantastic sea and pool view

the breakfast was fantastic, and the restaurant we tried served some fantastic steak

breakfast in our room was brilliant, and having a private swimming pool was fantastic.

communal pool which is heated but it meant we always had to leave our lovely suite to oversee the kids

if i didn't have the kids with me, it wouldn't have been a big deal

were lovely especially in the evening- parking safe - all domestic facilities on hand room service breakfast box a great idea allowing us

breakfast and a wonderful first impression thanks to the view from the room

it was good all round the bar was excellent staff amazing

everything was great. the staff was friendly, great hotel for families with kids.

were on the second floor above the gym which when used early in the morning vibrated through our room the balcony was not up to much

the lobby was impressive, the rooms and room service system was old and outdated, safe would not lock, clunky phone with no option to dial

kids water pool was amazing

everything. the spa and pool are my favourite

wonderful modern suites, the sublime restaurants, the infinity pool, the amazing views, the outstanding service, everything

bar really, small one outside pool not great in the evenings

breakfast is a must

we travelled with tenager and 11y old and spa gym michellin resturants and rooftop is adult only

great food, good gym, nice birthday surprise, giant room

really lovely staff, pools , spa and treatments were very high quality.

gym and all the various classes were top quality

fantastic restaurants, pools, spa and gym

the spa was incredible and we did a sports massage and also a mother to be massage - both treatments

breakfast section was great, plenty of choice of lovely fresh fruit, selection of freshly made

spa facility was lovely, but 10 euro for a visit, without any treatments, just to use sauna and spa

spa was not available many activities were not available the beds were on wheels(like the hospital

the several swimming pools, only one was heated and comfortable enough for families with smaller kids

was spacious, comfortable and quiet and we could try various activities offered for free (aqua gym, tennis, dancing classes, concerts - additionaly they would also organize small trips,

i was told the pool was heated but it didn't feel like that to me.

complimentary mini bar but with only a single serve bottle of prosecco each and then a couple of soft drinks

unfortunately the wellness/spa service was poor

pools are clean and well maintained, drinks at the bar have very reasonable prices

the breakfast has plenty of different choices and always very tasy

new quality bar beautiful rooms beautiful facilities 5 star

the pool area was lovely with comfy day beds and never full during our visit

we didn’t have breakfast but the lunches were delicious, although the menus for lunch and dinner are quite limited

pool, gym, spa, restaurant

) to the service we received at the bar and restaurant

excellent quality breakfast and room service food

breakfast, staff, facilities & inclusions were amazing.

notwithstanding the hotel being five star, we found the restaurant and bar to be quite pricey and the hotel was quite a way out of the town so if you don't have transport

friendly staff and manager was great only down sides are lack of a bar for a drink after dinner in the evening which is sad as the restaurant and food is excellent

introduced herself on arrival and made sure we had everything we needed, oscar from the pool bar was pleasant and professional at all times

kids splash area was closed for renovations

friendly staff and great kids club

spa was not free, but the total price comparing to other hotels with free spa is lower so it is

in the hotel was excellent from reception staff to restaurant staff and bar staff will definitely return had a fantastic

staff is nice, the terretory is huge, many pools, kids are getting crazy with water attraction

we were unable to call for room service as there was no answer so had to go to reception to get a response

personally would have liked something a bit quieter in the shared areas like the pool areas, the sandy beach and restaurants including breakfast room, where they had rock 'n roll

for the last 5 years as a great place to chill out and backround music playing along with the spa awesome

kids are everywhere

rooms were spacious and beds super comfy