ev charging points. character, large rooms

great location. nice setting. polite and friendly staff. good bank of ev chargers.

the provision of ev charging was very much appreciated with space available each time i needed it

cooked breakfast was cold. ev charging should be charged to your stay and not to yet another app

has ev charging, free parking, lots of friendly staff

welcoming, clean and great location. bonus were ev chargers in car park

spacious and lovely breakfast

was a weekend so the hotel was full which may have had an

well appointed gym

bedroom was magnificent; we had a family room overlooking the mercedes track, which the kids absolutely loved

wifi is very poor - so not ideal when travelling on business

room was very small. wifi extremely slow

good location for attending the golf at wentworth

the gardens, the extras in the room, friendly staff and easy parking.

is no spa here, just some standalone treatment rooms, which was disappointing and not the impression we

parking awkward availability and distance to get luggage to reception

plenty of space , good breakfast, lots of parking, decent pool and spa

beautiful hotel with very friendly helpful staff. two very good golf courses and a nice spa.

instructions need to be better and sent in advance, plus you need better parking

we had a good combination of relaxing in the pool/spa area, working out in the gym, playing air hockey and enjoying the charm of the hotel

to use, brilliant transport links, ev charging, could come and go as we pleased, like a home from

are 4 on-site parking spaces at the front of the house, allocated on a first come, first served basis but

london heathrow airport and bp sunbury office, very clean and quiet, friendly and helpful staff, kitchen cooking facility available as well at no extra

very welcoming and obliging, and kept me informed by email prior to our visit with regards car-parking

location and cleanliness . free parking . near public transport

free of charge parking and an ev charger in the car park meant it was easy to get to and away the next morning

did have an issue with our room service order which was not ideal but the staff resolved it quickly and didn t charge us

and gym is quite small, and sunday morning saw a large group of children in the area

room wasn t working and they couldn t get it to work which was unfortunate as we would of had room service

also the steam room had a slightly dirty smell to it, the sauna and the pool were lovely though

breakfast was fabulous

this was amazing we i was traveling with two tired kids

very responsive to email i sent prior to arrival to request early check in

convenient, with excellent room service

we ordered room service of 2 burgers, 1 kids fish and chips and 1 kids chicken and chips at 7

late check out at

bar staff friendly

friendly, helpful and understanding staff (with kids always difficult to find right rooms & booking didn't go as we had hoped

only downside is that the gym is quite small, considering the size of the hotel, it could be a little bigger

the facilities are great: the bar, the restaurant and the gym are all perfectly clean and spacious

clean rooms and gym.

breakfast offers a very good variety of food

d to pay)

very helpful as i was traveling with my elderly grandparents and young kids

very helpful as i was traveling with my elderly grandparents and young kids

nice staff and room small gym

suraj at desk was pleasant and did his level best to get me an early check

room service is great

wifi access has been quite good.

good gym.

the ev charging was fab, and the bar facilities and cleanliness of the room were great

having ev chargers at the hotel was very convenient

for the airport well presented friendly helpful staff good value for money francisco in the bar was

at was free)

kids friendly

of the hotel, location next to the river, room space, bed, and the late check out to 1:00

all the staff in the breakfast area are great excellent service always smiling and coffee spot

location staff spacious rooms very good breakfasts terrace bar beside the thames

the bar was well stocked & if a cocktail wasn t on the menu they would make it for you

when the young lady did arrive, she muttered an apology about having to take room service

great location. nice sized room. parking and 2 ev chargers at reasonable price.

i had a drink in the bar as i arrived late, and again staff was friendly

friendly staff, good cooked breakfast

were great and tried to accommodate an early check in however no rooms were available

the early check in option was perfect after a 15hr

i come for the amazing gym and spa before and after my flights.

wifi was awesome, clean, no pool, gym in the basement

the wait person at the bar returned my pashmina shawl to my room after i left

kids loved the individual wooden boxes with fresh croissants and pain au chocolat

bistro bar with excellent food

hotel listed ev charging as a service

carpets/hallway walls grubby really bad smell from the drains in the pool changing rooms ev charger difficult to connect to and very

one of the things which swayed us to stay was the ev charging available onsite

the breakfast was excellent and it has 4 ev chargers so great for charging my ev car

i would expect an ev charger that is working with a bank card, or can be paid at the reception

service food is under expectation for the price, kids pizza looks like supermarket pizza, the ribeye i had is sainsbury’s cheap steak and sell for

utilise it fully with the kids

in the evening in the 1215 bar and restaurant was pretty chaotic

the spa is incredible and not too busy even on a saturday which is ideal for a weekend getaway

gym and sports equipment were exceptional

shuttle bus too expensive; wifi didn t work.

channels as promised in the room booking which was a bit disappointing for my son - but with the wifi - he just watched shows on his laptop

the gym area was adequate although lacked in nutritional supplements

it was a little expensive, but worth it to have the separate sleeping quarters for the kids.

leisure, pool , sauna , steam

there's an ev charging point, too

staff were very welcoming and friendly i was able to use the ev charging point which was a

lack of parking spaces

i suppose you could say a lack of parking but loads on the road

the swan was in an ideal location, however, for visiting relatives and parking was straightforward, just across the road

helpful and the rooms were very comfortable and the restaurant was great, good food and lovely breakfast over very enjoyable

location, room service

near the airport early check in is possible staffs are accommodating cons: room was too small, had a hard time

silver status perks late check out

to say a big thank you to one of the staffs named hilda who accomodate me and my kids and gave us breakfast to eat even after 10am, she just went an extra mile knowing that i am pregnant and my

the gym and pool areas are nice, but not exceptional compared with other luxury hotels

staff went above and beyond, the breakfast was excellent, the spa treatments were exceptional and i liked all the small details like upon leaving the spa the

lovely spa and gym

the gifts for the kids on arrival were a lovely touch as were the balloon, cakes etc for my birthday

super sophisticated with impeccable service. spa is wonderful - newly refurbished.

had lunch, breakfast and room service dinner during our stay

gym could receive an upgrade.

breakfast was included in the price and was able to have this as room service at no extra cost

excellent and very supportive and assisted in giving me a a larger room as per my booking and a late check out

food in 360 restaurant, plus we requested late checkout which was agreed