pool/spa area is very nice for a nice sauna and swim

room service was out of this world good, food was perfect

breakfast was great. lots of choice

breakfast is served in one of the main restaurants which is good

location close to heathrow airport, the gym, the spa, and the beautiful lush green grounds.

would be nice if extra facilities like spa were added

the wifi is excellent

starred restaurant, wonderful and helpful staff, a very good outdoor heated swimming pool and a spa with high quality treatments

room service order was forgotten and was then very late, but not a major problem.

otherwise a lovely stay in a superb location with secure onsite parking

i would expect an ev charger that is working with a bank card, or can be paid at the reception

one of the things which swayed us to stay was the ev charging available onsite

the breakfast was excellent and it has 4 ev chargers so great for charging my ev car

ev charge point not working but staff didn t seem too

carpets/hallway walls grubby really bad smell from the drains in the pool changing rooms ev charger difficult to connect to and very

super sophisticated with impeccable service. spa is wonderful - newly refurbished.

breakfast options were very limited, especially for a property of this level the buffet was quite

umbrellas and blankets are dotted all around the grounds, golf buggies to get you around

the room, the spa, the breakfast. the location amazing hotel

help, whether it's on reception, the bars and restaurants, in their superb spa, or the valet team parking your car or offering you rides around the hotel in vey smart golf buggies

the bedroom was comfortable and there was free wifi

the bar area was really cosy with fires lit

good for my golf course. food. car parking. room size

large bathroom, practical with kids

kids love every bit of the bedroom big bed bathroom and tvs and me and my wife enjoyed the stay too

parking was a long way from hotel.

spa was great, as was the gym, lots of equipment available

a perfect place for kids

the outdoor spa was really relaxing

the pool in the main health spa could have been cleaner

free parking

loved every minute. rooms were great for the kids

the little touches for the kids like the hidden lego and age appropriate too

we surprised the kids by picking them up from school on friday and taking them without them know where to the hotel

entrance area

was excellent, even use of ev charger, which was a massive help

the location and parking were great for visiting windsor and eton, we appreciated the easy ev charging

adam snd james were polite when requesting room service and permitting us to stay a little longer due to my son s exam at eton college

wifi is a bit poor if you are in one of the more distant rooms

friendly helpful staff great breakfast and appreciated free drink voucher in the nice little bar good location a couple of pubs and restaurants nearby and 5/10min walk into

breakfast was one of best i ve had and the manager was extremely

only thing i didn't like was that the bathrooms are not accessible at the gym

gym was even better than expected

for room upgrade which was given excellent with room service that is efficient breakfast offering general store items for back up spa was

we ordered room service of 2 burgers, 1 kids fish and chips and 1 kids chicken and chips at 7

had to go downstairs to order room service.

not a problem i guess but i felt bad leaving so much waste - i ordered from room service so you just tick what you want but it doesn't tell you one tick equals 6 rashers of

the gym could use a couple more pieces of equipment, and a little more space.

easy location to find. bar and quiet place to relax at entrance. helpful staff

not much to do at the hotel for families, the only channel for kids was out of service

my kids loved the porridge

i appreciate that kids eat free, and there is a couple restaurant options

room service and breakfast.

comfortable, great liocation, nice bar area and nice bedrooms

breakfast was excellent and all the staff were attentive and very hardworking

the swimming pool spa jacuzzi gym really disappointing.

the pool area was very clean without any chlorine smell

plenty of parking available, the grounds very nice by the river thames

parking space is about 400 to 500 yards away from the rooms and we had some raining, however we did

nice spa and swimming pool, well equipped gym

would like decaf tea in the bedrooms i was lucky to get a space on the ev charger

ev charger on site and good restaurant

huge car park with ev charging points

the garden games for kids were a lovely touch

room size , staff , wifi and food were all excellent as usual !

shuttle bus too expensive; wifi didn t work.

only thing was the price of the food in the restuarant and room service was high - good food but still

nice spa facilities and decent gym

room service arrived really quickly

thanks so much elena, all the other staff members were fantastic from the spa team, reception, restaurant, to the bar

we rang up to check they had ev charging and was only told when we arrived that they were tesla only

room service was excellent

facilities, no room service

phone didnt work when i needed to call room service

area is secure with security at the gate, lots of parking spaces

great location. nice sized room. parking and 2 ev chargers at reasonable price.

bar was good

should also have the option of not having breakfast included in the price of rooms

location. price. bar and restaurant.

difference for breakfast between continental vs full english was not competitive, forcing you towards selecting

having ev chargers at the hotel was very convenient

the ev charging was fab, and the bar facilities and cleanliness of the room were great

t no attendants apart from a couple of little kids behind the counter talking to their mothers who were having a social time in the gym)

limited options for kids on both the breakfast and dinner menu.

slow at reception and wifi not working

kids running riot in bar - burning menus - parents out of control

very pleasant stay, attentive & helpful staff, early check in which helped for our flight.

love the room and room service food. and the breakfast was fantastic.

restaurant or the steak and lobster, both of which are quite heavy

spa the bar, the food, the staff, the whole look of it, ive actually writing 4 reviews in a row as

the provision of ev charging was very much appreciated with space available each time i needed it

cooked breakfast was cold. ev charging should be charged to your stay and not to yet another app

ev charging points. character, large rooms

was disappointing that some other guests took parking spaces designated for ev charging when they were not in an ev vehicle

great location. nice setting. polite and friendly staff. good bank of ev chargers.

gym facikities were amazing, as was the spa

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

amazing spa and outdoor pool

amazing spa and outdoor pool

was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor pool as well

welcoming, clean and great location. bonus were ev chargers in car park

no swimming pool

30pm so had to have room service

swimming pool for the kids would have made this perfect, given the price

no room service after 9