was excellent, even use of ev charger, which was a massive help

the location and parking were great for visiting windsor and eton, we appreciated the easy ev charging

no wifi in the room.

we were very lucky to be given a room upgrade and a free drink in the bar on arrival

breakfast was superb - freshly made

i would expect an ev charger that is working with a bank card, or can be paid at the reception

ev charge point not working but staff didn t seem too

one of the things which swayed us to stay was the ev charging available onsite

the breakfast was excellent and it has 4 ev chargers so great for charging my ev car

hotel listed ev charging as a service

the hotel grounds were beautiful and the staff were very welcoming and great with the kids

cost to have room service and the cost for drinks when you are staying over should really have been discounted

the facilities: spa, pool and gym are all very good

was great, staff , food , facilities, bar and spar

inside the hotel are many different areas to relax, there's a restaurant, a bar, another bar, another bar and a library and tea room

we rang up to check they had ev charging and was only told when we arrived that they were tesla only

i couldn't use wifi

also we could not receive any wifi signal in the room so i needed to use my phone data to watch a movie

strong incense smell bad room service limited food choices

it was clean, parking was great, great location, and the staff was very friendly and helpful.

the playroom, the lego, the treasure hunt in the room, the lego in the room, the kids tv, the pool

the little touches for the kids like the hidden lego and age appropriate too

everything, from the theming, all the little touches, the staff so nice, kids loved it

breakfast was lovely

a big shout-out to calym from briks breakfast restaurant for the delicious breakfasts

amazing spa and outdoor pool

the food was amazing, the spa was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor

spa and gym are were amazing

was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor pool as well

spa was nice, was very quiet so we had it to ourselves pretty much which was good, wouldn t of

for room upgrade which was given excellent with room service that is efficient breakfast offering general store items for back up spa was

gave me early check in and late check out too

they gave us an upgrade but frankly who care when your kids are 2 floors away

the only thing missing was the shoe horn and laundry bag.

they gave us an upgrade but frankly who care when your kids are 2 floors away

cosy bar with open fire, butler service excellent

a room with a view over the river is a bonus as is the terrace bar and dining area which can be used in pretty much all weathers

riverside bar was worth the visit alone

biggest draw-back: wifi worked only intermittently in room which necessitated long treck to reception for internet

breakfast and room service were excellent, both in terms of quality and value

the gardens, the extras in the room, friendly staff and easy parking.

paid 40 quid parking was def on higher side

lack of signage regarding disabled parking, large rust mark in bath, kettle didn t work.

my husband and i also had some spa services which were divine

wifi is very poor - so not ideal when travelling on business

plus the wifi was strong and great

- comfortable bed and clean environment 2 - free and strong wifi 3 - help full staff

i arrived late so took a meal in the room via room service, it was quick to arrive and was very tasty

easy location to find. bar and quiet place to relax at entrance. helpful staff

location for a stay before flying the following morning, and for our kids to relax before they flew out the evening that we stayed

there was even a little gift pack for kids

ideal for our short overnight stay so that we could get to the airport for early check in

had a family room with a sofa made up for 2 kids; but the kids blanket was for 1 person only

hotel is brand new very clean and the food and breakfast is amazing

travelling with family. charged for couple of hours early early check in.

when we called for room service, we were told we couldn t get it because there was one person on duty

the wifi was also great

i had traveled for 20 hours and arrived early but they kindly sorted me out for an early check in

did not find the pool

the air conditioning was also top rate and the wifi was perfect for me to finish some work before our flight and catch up on emails

spa is tiny and the gym more a fitness centre

gym area could have been a little bigger but that was all

my daughter fell in love with the kids club team so we are definitely coming back

umbrellas and blankets are dotted all around the grounds, golf buggies to get you around

breakfast in the dining was excellent in lovely surroundings

the rooms are very homey, the sauna and pool are great, staff is amazing and professional

spa area wasn t anything special - gym, pool and small sauna

we travelled with two kids, who both crawled and rolled on the floor

kids enjoyed the swimming pool

liked my everything about the hotel, clean towels everyday, room service easy to order lady very polite when bring the food

great location. nice sized room. parking and 2 ev chargers at reasonable price.

they charged me extra 50 dollars for early check in and delayed check out

polite staff members, cleanliness of room and hotel, breakfast was scrummy!

friendly staff, good cooked breakfast

were great and tried to accommodate an early check in however no rooms were available

the bar feels a bit stuffy

the grounds and gardens are stunning with large checkers and snakes and ladders to amuse kids

large bathroom, practical with kids

very nice room, hotel, location and secure parking

lovely bar & restaurant, breakfast was excellent

the ev charging was fab, and the bar facilities and cleanliness of the room were great

having ev chargers at the hotel was very convenient

location for the airport, friendly staff, allowed us to have a late check out that was greatly appreciated

reception person was great, the room very comfortable and we also used the gym and room

gym good enough and restaurant better than expected with lovely

the food and drinks available at the bar were excellent

i couldn't shower in the room i have to go to my kids room to have a proper

can park outside for free, the rooms have all you need and the hotel added bonuses like bar and gym, for this value you could easily pay twice this locally and be very disappointed

hard to find hotel, parking not clearly signed, wifi not great

also the gym should be 14 and above, our local david lloyd is 14

swimming would have been great for the kids

avel free airport zone) free wifi early check in was possible

slow wifi

the spa was a bit small for the size of the hotel

00 i had asked if it would be possible to have a late check out, this was granted at no extra charge

i didn't have breakfast.

breakfast was absolutely scrumptious

superb food at bar . truly lovely clean room

not 24 room service

helpful and the rooms were very comfortable and the restaurant was great, good food and lovely breakfast over very enjoyable